# Page 2 | Trainual Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Trainual the right Training solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175749/Trainual/reviews

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Trainual

4.8 (509)

[View alternatives](https://www.capterra.com/p/175749/Trainual/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Trainual

## Showing most helpful reviews

Showing 26-50 of 509 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jennine B.  
Chief of Operations  
Financial Services  
Used the software for: 2+ years

### "Trainual will save you a fortune!"

April 28, 2026

5.0

Trainual is very user-friendly. Easy to add content, quiz employees, keep track of who is completing their training, and to search for content! This saves us hours of time between stopping all of our activities to train a colleague on a task, and with time being money, this is an invaluable tool!

Pros

Trainual takes our processes and lessons and makes them implementable and repeatable, without me having to repeat myself. This saves me a ton of time, daily.

Cons

Nothing! In all honesty, Trainual is the easiest program we have used, and we have tried several, including Wiki and Guru. We ditched them all for Trainual!

Switched from

[Guru](https://www.capterra.com/p/224830/Guru/)

Guru pales in comparison. One demo of Trainual was all it took.

Review Source

Response from Trainual

June 4, 2026

One demo and you ditched the rest — truly the highest compliment. So glad Trainual is giving you those hours back every day. Thanks for being part of the community!

JR

Jose R.  
Intake Manager  
Law Practice  
Used the software for: 1-2 years

### "The SOP System We Wish We Had Years Ago"

April 9, 2026

5.0

very good tool, It really help us to centrilize all our documents and training information, the best part is that we know who is taking the trainings and thei test scores as well

Pros

I really like how Trainual helps us centralize communication and legal processes for our teams. It's great that we can test our team members and track their progress with training. Trainual has solved the issue of having scattered documents because everything we need is centralized, and everyone uses the same information. It's fantastic being able to know who is engaging with the content. I appreciate the capacity to include presentations and YouTube videos, which was initially tricky but ultimately very useful. The platform also allowed us to update our training library with pre-recorded YouTube materials, making everything easily accessible. Overall, the training sessions were highly productive, and the setup was quite smooth. This organization and centralization have been really helpful for us.

Cons

Not much, we are very happy with Trainual and the provided solutions for our company. all our trainings are being tracked

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

we really need it to centralize all out trainings and department information.

Review Source

Response from Trainual

June 4, 2026

Everything in one place, everyone on the same page, and full visibility into who's engaging — that's exactly what we love to hear. Really glad it's been such a positive experience. Thanks for sharing!

Robert K.  
Quality Assurance and Compliance Lead  
Research  
Used the software for: 6-12 months

### "A training platform that people actually want to use."

February 3, 2026

4.0

It's a system that is easy to use and configure. It has robust handling of whatever media formats you want to throw at. Staff enjoy the UI and more intuitive navigation experience. It's a win for our company overall.

Pros

Undeniably the ease of use. The developers emphasised a company setup process that is intuitive and easy for a training coordinator of any level to use. I'm the primary training admin for our company - and as such the legwork involved in setting up and configuring training platforms has a very real impact on my time. This undeniably makes my job easier.

Cons

No API to pull training metrics. We live in the age of AI and vibe-coding. Any reasonably tech savvy person has workflows and MCP servers that work with API's - and it is a sore point that Trainual does not yet have this.

Alternatives considered

[eLeaP LMS](https://www.capterra.com/p/133411/eLeaP/)

Reason for choosing Trainual

Ease of use and cost were determining factors. Trainual lends itself to smaller orgs.

Switched from

[Kronus](https://www.capterra.com/p/10022343/Kronus/)

Kronus - while it is an exceptional product - had too much configuration overhead for a single person managing a training platform. The navigation was fiddly and onerous.

Review Source

Response from Trainual

February 10, 2026

Thanks for such a thoughtful breakdown — especially from the perspective of a solo training admin. We’re really glad Trainual’s ease of setup and navigation has saved you time and made the job lighter. And we hear you on APIs and metrics — that’s clear, well-considered feedback, and we appreciate you calling it out so directly.

MR

Marni R.  
Head of People  
Hospitality  
Used the software for: 1-2 years

### "Best Platform for Training"

November 3, 2025

5.0

I am over the moon with Trainual, the features as well as the support I have received since joining. The price is absolutely worth the features that you have access to and I am so glad that I discovered Trainual when I did.

Pros

Trainual is incredibly user friendly with easily accessible features for the backend AND front end users. Our Team uses Trainual on a daily basis as it has the playbooks that our various Teams utilise for everything that they need to know or learn more about. I also love that you are able to share other department playbooks with everyone so that Teams have a clear overview of everyone's responsibilities and what is expected of them. Trainuals customer service and community is super helpful and I regularly find myself reading through what other people have posted to learn more about the features we have access to. They implementation Team is always looking for new ideas and very happy to take on suggestions from the users.

Cons

Sometimes the mobile app is a bit slow and it doesn't have all the features that the computer version has - we have a lot of Team members on the ground that use the mobile app and rely on it for information while on sites.

Alternatives considered

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Trainual

Trainual's technology fitted very well with our tech as a Proptech company. Their initial business call was great and they made me feel very confident in their services.

Switched from

[iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/)

The previous platform that we used was not user friendly and lost a selection of our data.

Review Source

Response from Trainual

November 5, 2025

Wow — this absolutely made our day! We’re so happy to hear Trainual has become such an essential part of your team’s daily workflow and that our community and support have been helpful along the way. Thanks for the heads-up about the mobile experience, too — we'll be sure our product team has eyes on this. We’re thrilled Trainual’s been such a great fit for your team!

VR

Verified Reviewer  
Operations Team Lead  
Market Research  
Used the software for: 6-12 months

### "Trainual is the IDEAL training platform"

July 28, 2025

5.0

We're still very new to Trainual (perhaps less than one year?), but I have had a great experience so far. I not only find it much easier to find information than our old system, but I also enjoy making content for my team.

Pros

We used an old "wiki" system for a lot of our training and documenting our processes. Trainual has enabled us to do this in a way that engages our audience much more. It has received great feedback from our new hires during the onboarding process.

Cons

Although it's still a new feature, I've encountered some personal issues with uploading a video directly to Trainual for hosting. It will say it may take up to 10 minutes, but do not go anywhere. I'm sure this will resolve itself after a bit!

Switched from

[WorkRamp](https://www.capterra.com/p/154061/WorkRamp/)

I wasn't a part of the decision process, but WorkRamp was not as user-friendly.

Review Source

Response from Trainual

September 17, 2025

Love this — thanks for sharing! 🙌 We’re so pumped to hear that Trainual is leveling up your onboarding and making it easier (and more fun!) to create content for your team. That’s the dream. Totally hear you on the video uploads — we’re on it. That feature’s still getting its sea legs, but your feedback helps us smooth things out faster. So glad you're seeing a big upgrade from your old wiki setup, and thanks again for being part of the journey!

JJ

Jessica J.  
Sound Editor  
Broadcast Media  
Used the software for: 1-2 years

### "Trainual is Very Useful In Professional Spaces"

July 28, 2025

5.0

As an audio editor that is constantly switching been different podcast shows, my priority is assuring that I know the guidelines and rules for each show so that they meet the correct standards. Not only that, but it's important that everyone on my team knows the nuances of each show. Trainual helps us solve this problem before it even becomes the problem. New hires use Trainual to learn how to edit a show, and if necessary, more experienced editors like me can reference previous Trainuals to get a quick refresh on the practices and protocol.

Pros

I really enjoy that Trainual is easy to navigate; its structure is very organized and straightforward. Whether I'm navigating through modules as a viewer, or creating content to teach others, the tools make it easy to digest and create material in a simple and stress-free way.

Cons

It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my training progress changes to incomplete whenever my teammates add a new page or publish additional content to a Trainual that I previously completed.

Review Source

Response from Trainual

September 17, 2025

Love hearing this! 🎧 Making it easy to create, reference, and stay consistent — that's exactly what we're here for. And great callout on the progress resets — we get how that can be distracting, and it's feedback we take seriously. Thanks for making Trainual part of your editing flow!

BC

Brandon C.  
Learning and Process Coordinator  
Construction  
Used the software for: 2+ years

### "Trainual Transformed Our Team Training"

May 12, 2025

5.0

My experience with Trainual has been largely positive. It’s made a huge difference in how we onboard, train, and maintain consistency across departments. Having one centralized platform to document our processes and create role-specific training paths has helped reduce confusion, save time, and boost accountability—especially as we grow. That said, there are a few frustrations. The Content page gets cluttered quickly, and I wish there were folders or a better way to organize content by department (e.g., HVAC, Plumbing, Electrical). Some tools—like the quiz features and permissions settings—feel a little basic or unintuitive. But overall, the benefits outweigh the limitations, and Trainual has helped us move away from outdated or scattered training methods. It’s not a magic bullet, but it’s a solid, scalable solution that’s helped us professionalize and standardize how we train our team.

Pros

There are five things I like most about Trainual. Centralized knowledge hub, structured onboarding, role-based assignments, searchable & easy to update, and accountability & tracking.

Cons

The least things I like about Trainual are: search limitations, quiz functionality is basic, and sometimes it is hard to cross-reference between different topics and processes.

Review Source

Response from Trainual

July 14, 2025

Brandon, thanks for the love. Seriously, you nailed the core of what Trainual’s all about: clear onboarding, easy access to info, and keeping teams aligned and accountable. We also appreciate the honest feedback. Smarter search, better cross-referencing, and more flexible quizzes are all on our radar. And yeah, content organization that feels less “junk drawer,” more “labeled toolbox” is something we're actively working on - stay tuned for some exciting updates coming soon! It’s awesome to hear how Trainual’s helping you grow with less guesswork. We’re not perfect, but we’re building every day to get closer. Thanks for helping us get better.

RL

Rachelle L.  
HR  
Human Resources  
Used the software for: 1-2 years

### "Awesome and helpful"

August 7, 2025

5.0

it was awesome

Pros

I love the Employee management as it help us to work as a team and make it easy for us to catch up by storing data or subject that we need to learn

Cons

So far, none as it help us to be updated and it help us to work as a team and make it easy for us to catch up by storing data or subject that we need to learn

Review Source

Response from Trainual

September 17, 2025

Awesome to hear — teamwork and staying in the loop is what it’s all about! Thanks for the love! 🙌

aG

alice G.  
Training Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Trainual review "

October 24, 2025

5.0

Great, so far I think it is well put together and really helps get trainings organized. I use it everyday and have created and updated all the content.

Pros

Org chart is wonderful with all the staff and leadership viewable, content creation is also great with the AI generated summaries and help writing trainings.

Cons

Tables are difficult to work with and are not easy to navigate, changes in management are difficult because each staff member has to be changed individually if management changes

Review Source

Response from Trainual

November 5, 2025

Love hearing this — thank you! It’s awesome that you’re getting so much value from the org chart and AI tools, and that Trainual’s become part of your daily routine. Great callout on tables and management updates — feedback like that helps us spot ways to make things even smoother.

AF

Alexander F.  
Corporate Systems Trainer  
Retail  
Used the software for: Less than 6 months

### "One stop shop for all your learning"

May 21, 2025

5.0

Its been an extremely great experience. I have had \[sensitive content hidden\] who have helped me get implemented on trainaul and then after implementation the follow ups have been great. Trainual is very user friendly and allows you to manage your employees training and onboarding in one place. But it also allows you to add chrome extensions to sites your company uses, so they can access training notes as they are doing the process.

Pros

The fact that you can assign content to specific users, the chrome extension which allows the team to follow steps while they are doing the process. The AI is a great feature to being able to ask a question and have the AI pull from all published content on Trainual is very useful and it even links where the employee can find the content.

Cons

Importing documents, require formatting. Somethings are harder to get on than others. Though I found some work arounds that make it easier. I know it is something that they are working on.

Switched from

[Notion Website Builder](https://www.capterra.com/p/10018458/Notion-Website-Builder/)

I became the systems trainer, and for me notion was just to difficult to deal with.

Review Source

Response from Trainual

June 24, 2025

This is exactly what we like to hear! We are so glad the Chrome extension, AI search, and user assignments are helping your team train while doing. Love that you found creative workarounds for formatting too, document imports are on our radar for improvement. Huge thanks for the shoutout to our support crew and for making Trainual your go-to as a systems trainer. We are lucky to have you in the fam.

AZ

Alexander Z.  
Owner  
Media Production  
Used the software for: 2+ years

### "Streamlined Training with Room for Mobile Improvement"

April 7, 2025

5.0

My overall experience with Trainual has been very positive. It’s been a game-changer for streamlining our company’s training and onboarding processes.

Pros

I really appreciated how intuitive and user-friendly Trainual is. The platform makes it easy to create and organize training materials, and I loved the ability to assign tasks and track progress for my team.

Cons

While the platform is great overall, I found the mobile app to be a bit clunky and not as fully featured as the desktop version.

Review Source

Response from Trainual

May 5, 2025

Hey Alexander, You just made our day 🙌 So glad Trainual’s been great for your training and onboarding — that’s what we’re here for! Totally hear you on the mobile app. It’s got potential, but we know it’s not quite at desktop level yet. We’re on it! Thanks a ton for the kind words (and the helpful feedback). Pumped to have you with us! 💜

CL

Chiara L.  
Director of System Implementation and Compliance  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A Simple, Engaging, and Powerful Way to Standardize Training"

May 12, 2025

5.0

Trainual has helped our company streamline onboarding and team training in a way that’s scalable, fun, and easy to manage.

Pros

I love how intuitive and customizable Trainual is. The ability to embed GIFs, videos, emojis, and use fun formatting makes training content more engaging and less of a chore to go through. It also keeps everything in one place, so updates are easy and nothing falls through the cracks.

Cons

It can feel a little limited when it comes to design flexibility or deeper integrations with some platforms we use.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Trainual

Trainual felt way more user-friendly and modern. The others felt too clunky or were designed more for schools than fast-moving teams. We needed something easy to build in, easy to update, and fun for the team to actually use—and Trainual hit all of those.

Review Source

Response from Trainual

June 24, 2025

This made our day. Huge thanks for the shoutout on the intuitive feel, fun formatting, and all-in-one simplicity. We hear you on design flexibility and deeper integrations, those are things we’re always looking to improve. Really glad Trainual stood out as the modern, easy, and team-friendly pick. We’re here to keep making your training experience even better.

YKZ

Yan Ke Z.  
Director  
Real Estate  
Used the software for: 2+ years

### "Good but only for business with high staff turn over or large companies. "

September 24, 2025

3.0

It's ok, basically a SOP with a good search function, you can probably get the same effect with other free softwares. The cost is extremely expensive for small businesses, so unless you have high staff turn over... It's not worth it. The site is always online which is great and the app allows you to access it anywhere you need to, but it's just not right for my business we are not overly complicated and with multiple departments.

Pros

Search function, UI, able to add gifs to articles, have a reminder on how much of the training an employee have completed.

Cons

Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside the app, like putting arrows and boxes around important areas but not anymore making writing new training materials much harder.

Review Source

Response from Trainual

November 5, 2025

Thanks so much for sharing your honest feedback — we really appreciate it. We’re glad you’ve found value in features like search, progress tracking, and accessibility, and we completely understand your concerns around cost and exporting options. It sounds like Trainual might have been more than what your business needs right now, and that’s totally fair — we know every team’s setup is different. We appreciate you giving Trainual a try and taking the time to share what worked (and what didn’t). Feedback like this helps us keep improving.

MB

Mariana B.  
Administrative Assistant  
Executive Office  
Used the software for: 1-2 years

### "Nothing Beats Trainual "

October 20, 2025

5.0

10/10. Would highly recommend to any company looking to use an app where not only you can store company documents but use for processes as well.

Pros

Being able to use it as a way to store our processes as well as company documents. We also use Trainual for New Hires.

Cons

I can’t relate. I love Trainual. Trainual is everything we needed for our company. It makes our lives in the TA and HR departments much easier.

Switched from

[Playbook](https://www.capterra.com/p/189592/Playbook/)

Cost as well as it didn’t have all the features Trainual has.

Review Source

Response from Trainual

November 5, 2025

We love hearing this — thank you! It’s awesome to know Trainual’s making life easier for your TA and HR teams and helping you keep everything organized in one place. We appreciate the 10/10 and the recommendation — it means a lot to our whole team!

DR

DAVID R.  
Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### ""Simply Amazing Tool for Teaching Company Processes""

February 4, 2026

5.0

The onboarding process felt old-school and took a lot of unnecessary time. Trainual helped us make the process smoother, so that anyone can follow it and get up to speed.

Pros

This is the best tool for teaching all employees the company’s processes—simply amazing. Makes the job easier.

Cons

The IA could be a bit more helpful; right now, it feels somewhat limited. There definetly room for improvement in this topic.

Review Source

Response from Trainual

February 10, 2026

So glad Trainual’s helped modernize onboarding and make processes easier to follow — that’s awesome to hear. Thanks for the note on the AI as well; there’s definitely room to grow, and feedback like this helps guide what comes next. Stay tuned for some exciting updates coming soon!

KP

Katelyn P.  
Manager of BD and Administration  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Essential for making processes streamlined and accessible"

February 24, 2025

5.0

I have nothing but good things to say about Trainual. It's helped streamline all of our processes and policies. Everything is in one place, in the same format, and is searchable and easily accessible by everyone at our company. We're able to onboard new team members much more efficiently and effectively, and ongoing training is so much simpler.

Pros

Incredible onboarding team and customer support - they always go the extra mile to make sure you're happy and comfortable with Trainual. Clean user interface with so many useful tools - it's easy to make my training content readable and engaging inside the platform. The smart tools help me clean up my writing (make it shorter, longer, more concise, summarize a block of content, expand on a sentence, etc.) and the insert options help me easily incorporate docs, videos, images, tables, and even gifs.

Cons

Getting all of your content onto the platform takes time, but that'll be the case with any similar products. It's worth the investment. My advice is to plan well in advance and use the onboarding support team to the fullest - they do this day in and day out, so they have great advice on how to get up and running in a way that'll work for you and your team.

Review Source

Response from Trainual

February 27, 2025

Hey, Katelyn! Thanks so much for sharing your experience with us! It’s awesome to hear how our onboarding team and support staff have really gone above and beyond for you. They’re the best, right? The clean user interface and those smart tools sound like they’ve made creating engaging training content a breeze. We appreciate your candidness about the time it takes to get everything set up. Planning ahead and tapping into the onboarding support team is such solid advice for anyone just getting started. It’s great to see that we've been worth the investment for you, especially seeing how streamlined everything has become. It really sounds like Trainual has made a big difference for your training and onboarding processes, and that’s fantastic! Thanks again for your thoughts, keep crushing it!

Kevin M.  
IT Management  
Telecommunications  
Used the software for: 1-2 years

### "Trainual is a great KB"

May 3, 2025

5.0

Overall, Trainual was great for our internal knowledge. Made it easier to train and onboard new team members.

Pros

Trainual was great for building our internal documentation on. Intuitive and crisp.

Cons

Had to use Zapier for some stuff. Overall, not a deal breaking, but I've heard of others with better integration support.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reason for choosing Trainual

Progress tracking was critical for our use case.

Review Source

Response from Trainual

June 24, 2025

Thanks so much for the shoutout! We’re pumped Trainual helped you build crisp internal docs and streamline onboarding. We totally hear you on the Zapier workaround and we’re always working to make integrations smoother so your tech stack feels more seamless. Progress tracking is a biggie and we’re glad it tipped the scales. Appreciate you choosing us over Google Docs, we won’t let you down!

CS

Christine S.  
Business Develepment  
Construction  
Used the software for: 1-2 years

### "This system works and is a game changer!"

August 26, 2025

5.0

Excellent, can not complain. Really happy our company made the investment to put all the SOP and training in one spot and online for everyone to access easily.

Pros

Great customer support and really helpful for the team. It is worth the set up time you will invest to get this going. It is so helpful for your business management and onboarding.

Cons

They make changes frequestly so sometimes if feels like you have to relearn the systems. Customer support is always there to help and there are plenty of online tutorials.

Review Source

Response from Trainual

September 17, 2025

Huge thanks for the kind words — and for giving our support team a shoutout! 💬🙌 We're so glad Trainual’s been a win for your team and onboarding, even with the frequent updates (we promise, it's all for the glow-up!). Thanks for making us part of your system!

CG

Chris G.  
COO  
Real Estate  
Used the software for: 1-2 years

### "Trainual for the Long Haul"

October 31, 2025

4.0

We still use it & like some of the new features they will be rolling out. They continue to evolve and do not just sit on how it used to work.

Pros

Its ease of use & their onboarding was very helpful getting us up and running. Our employees talk about the ease of using the platform.

Cons

They are no longer able to partner with Loom to make easy videos. With Loom the videos just integrated with the trainings we created.

Review Source

Response from Trainual

November 5, 2025

Thanks so much for sharing! We’re thrilled to hear Trainual’s been easy for your team to use and that onboarding helped you get up and running smoothly. Totally hear your point on the Loom integration — we’re always exploring ways to make video creation just as seamless. And we really appreciate you recognizing that we keep building and improving, that means a lot to our team!

KE

Kaylyne E.  
Training and Employee Development  
Entertainment  
Used the software for: 2+ years

### "Easy and Efficient Training Tool"

February 6, 2025

5.0

Trainual has helped keep our training program consistent across multiple locations and made SOPs easily accessible for everyone.

Pros

Trainual is easy to learn and navigate. I appreciate the constant updates, the variety of integrations available, and the responsive customer service team. The Trainual app is user-friendly and appeals to our young staff while the desktop version makes editing and monitoring completion simple. Reports and public sharing are great features. Trainual University is also helpful.

Cons

I wish that training paths were part of the basic plan. It would also be nice if there was a video tool that didn't allow employees to skip or fastforward through each video.

Review Source

Response from Trainual

February 20, 2025

Hey Kaylyne! Thanks for the awesome feedback! We’re super pumped to hear you find Trainual easy to learn and navigate and that our updates and customer service have been on point. It’s great that the app and desktop version are working well for your team! You guys are crushing it! We totally get what you mean about wanting training paths in the basic plan and a video tool that keeps folks from skipping ahead — those are definitely things we’re working on! We always strive to improve our software to give people the best experience, so your feedback is noted! It’s awesome to know that Trainual is helping keep your training program consistent across all your locations and making SOPs easy to access. Thanks for sharing your thoughts!

CV

Chris V.  
Technical Support Specialist  
Human Resources  
Used the software for: 1-2 years

### "Easy to use, Great for all levels of Organization"

May 21, 2025

5.0

Its been really great. We mainly use it for onboarding and its nice to have one platform for the new hires to see everything they need to see in one place. Its always a hassle to keep it up to date but that is nothing to do with trainual.

Pros

I like the UI/UX design the most. Seems really user friendly compared to other onboarding software I have used in the past. I also liked how easy it was to integrate Okta as well.

Cons

Probably the group permissions and how to assign like one group to an entire ecosystem of training documents. I do think it may be how we are setup however.

Review Source

Response from Trainual

June 24, 2025

Appreciate this a lot. We are glad the user experience stands out and that setting up Okta was smooth sailing. Group permissions can definitely get tricky depending on setup, so if we can help untangle anything there, just say the word. Love that Trainual has become the one-stop spot for your new hire experience. Keeping things current is always a team effort, and we are cheering you on.

Ryan P.  
Owner and Lead Designer  
Design  
Used the software for: Less than 6 months

### "Help New Hires get up to Speed!"

February 16, 2026

5.0

I like most that it is ideal for documenting standard operating procedures (SOPs). I also think that it helps new hires ramp up faster.

Pros

I like that its has a clean, intuitive interface, both for creators and learners. You can structure content quickly using templates and modules without tech expertise.

Cons

Trainual is fantastic for processes, but it’s not built to be a full knowledge base like Confluence or SharePoint.

Review Source

Response from Trainual

February 23, 2026

Thanks for sharing this! We’re glad the clean, intuitive setup is working well for both creators and learners. And we love hearing that Trainual’s helping document SOPs and get new hires up to speed faster — that’s exactly where it shines.

MG

Marianne G.  
HR Specialist  
Utilities  
Used the software for: 2+ years

### "User friendly application!"

August 7, 2025

5.0

My overall experience in Trainual is superb! I will recommend this to my friends in other industry as it helps small company like us in onboarding.

Pros

Trainual helps us in HR department to ease the onboarding process/training purposes for our employees.

Cons

None so far! We at the team really loves the trainual when it comes to user friendly function. It can be use in phone and desktop.

Review Source

Response from Trainual

September 17, 2025

We love hearing this — thank you! 🙌 So glad Trainual’s making onboarding a breeze for your team (and on both phone and desktop, no less!). Appreciate the kind words and the rec!

JD

Josiah D.  
Learning and Development Specialist  
Food & Beverages  
Used the software for: 1-2 years

### "Current User"

February 6, 2025

3.0

Pros

Trainual is an evolving platform, meaning that they are always making improvements with each update. I can't think of a time where they rolled a new feature out that was lackluster or unhelpful.

Cons

I don't like how difficult it is to reset group progress on specific Topics, as well as some of the individual date tracking is lacking. For my work, I'd love to be able to have information on how much time users spent on content, date ranges to evaluate completions, as well as more control on reseting progress for groups.

Alternatives considered

[Thinkific](https://www.capterra.com/p/132888/Thinkific/)[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/)

Reason for choosing Trainual

It is the program that I inherited, but I genuinely enjoy the customer support and appreciate the evolution of the platform I've seen over the past two years.

Review Source

Response from Trainual

February 20, 2025

Hey, Josiah! Love the ideas you're dropping here. We'd love to talk some of these through with you on a quick call with our product team. Will you shoot us an email at support@trainual.com? As you noted, we are super passionate about product improvements, and would love to chat. Thank you for sharing your feedback!

MS

Michelle S.  
Developer  
Human Resources  
Used the software for: 2+ years

### "Great UI/UX and gameifying it for the team to get updated on our processes!"

March 20, 2026

5.0

Pros

They have improved the main dashboard page when first logging it making it more fun and able to see leaderboards. Clearly see what % everyone in the workplace is at. A good visualization and consolidation of data.

Cons

Nothing I can think of. I think it can still be confusing which items are best to be a Policy vs a Process vs a Subject. Im not too sure if its better the content we have should be a certain type?

Review Source

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