--- title: "Page 3 | Trainual Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Trainual the right Training solution for you? Explore 509 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/175749/Trainual/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Trainual 4.8 (509) [View alternatives](https://www.capterra.com/p/175749/Trainual/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 3 - Reviews of Trainual ## Showing most helpful reviews Showing 51-75 of 509 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Courtney P. Compliance Technology Specialist Financial Services Used the software for: 1-2 years ### "Easy for Admins, Easy for End-Users" February 6, 2025 5.0 Love it. Easy for admins to manage, easy to create content of all kinds, easy to manage access, & easy for end-users. Pros Easy of content creation & management for admins. Ease of use for end-users. Cons Not much to dislike. Wish the end users had a little more control over how they can view and organize the content on their own homescreen, but that's really the only thing I'd change. Switched from [Trakstar Learn](https://www.capterra.com/p/10760/Mindflash-Online-Training/) We weren't happy with the platform. Content types you could create were limited, management of access & users was mediocre, and wasn't very helpful or easy for end-users. Trainual is cheaper per-user, has vastly more capabilities/content creation types/integrations, & is much easier for admins, access control, & end users to use. Review Source Response from Trainual February 20, 2025 Hey, Courtney! It's awesome to hear you find Trainual easy to use for creating and managing content! Admins really appreciate the simplicity, and it sounds like end-users are having a good time, too. I totally get your point about wanting a bit more control for users to customize their home screen — that’s a solid suggestion, and we’ll definitely pass that along! It’s great that Trainual is stepping up for your team compared to your previous software. We’re all about making things easier for everyone involved, thank you for the kind words! JD Josiah D. Learning and Development Specialist Food & Beverages Used the software for: 1-2 years ### "Current User" February 6, 2025 3.0 Pros Trainual is an evolving platform, meaning that they are always making improvements with each update. I can't think of a time where they rolled a new feature out that was lackluster or unhelpful. Cons I don't like how difficult it is to reset group progress on specific Topics, as well as some of the individual date tracking is lacking. For my work, I'd love to be able to have information on how much time users spent on content, date ranges to evaluate completions, as well as more control on reseting progress for groups. Alternatives considered [Thinkific](https://www.capterra.com/p/132888/Thinkific/)[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/) Reason for choosing Trainual It is the program that I inherited, but I genuinely enjoy the customer support and appreciate the evolution of the platform I've seen over the past two years. Review Source Response from Trainual February 20, 2025 Hey, Josiah! Love the ideas you're dropping here. We'd love to talk some of these through with you on a quick call with our product team. Will you shoot us an email at support@trainual.com? As you noted, we are super passionate about product improvements, and would love to chat. Thank you for sharing your feedback! DH Dana H. Owner Law Practice Used the software for: 6-12 months ### "Helpful!!!" March 31, 2025 5.0 I have had a positive overall experience with Trainual Pros This product is practical and user friendly! I could not be happier that a colleague recommended Trainual to us. Cons I have no complaints about Trainual, which is usually not the case with products these days. Review Source Response from Trainual May 5, 2025 Hey Dana, This made our day — huge thanks for the kind words! We're pumped to hear Trainual’s been smooth sailing for you (and shoutout to your colleague for the solid rec 🙌). No complaints? That’s music to our ears. We’re all about keeping things simple, helpful, and headache-free — so it’s awesome to hear we’re hitting the mark. Appreciate you being part of the Trainual fam! 💜 RS Rebecca S. HR and Accounting Administrator Entertainment Used the software for: 6-12 months ### "Recommended" March 27, 2025 5.0 Pros Trianual is very user friendly and easy to navigate. Cons The graphics are a little boring but thats not really a deal breaker. Review Source Response from Trainual May 5, 2025 Hi Rebecca, Thank you so much for your kind review and for recommending Trainual! We’re thrilled to hear that you find it user-friendly and easy to navigate — that’s exactly what we aim for. We appreciate your feedback on the graphics, too. While they may not be the flashiest, we’re always looking for ways to make the experience more engaging without compromising simplicity. If you ever have ideas or suggestions, we’re all ears! Thanks again for being part of the Trainual community! 💜 cM celeste M. Head of Partnerships Alternative Medicine Used the software for: 6-12 months ### "Trainual is a win for teams! " April 9, 2025 5.0 Pros Ultra intuitive LMS. Great for teams large or small Cons No complaints, all around great. Smart enterprise offer Review Source Response from Trainual May 5, 2025 Hey Celeste, Short, sweet, and seriously awesome — thanks so much! We’re all about keeping things intuitive and team-friendly, so it’s great to hear that’s shining through 💫 Also… “no complaints”? You just became our favorite person today. Appreciate you taking the time to share the love! Big high five from all of us at Trainual 👋 VM Valeria M. CEO E-Learning Used the software for: 2+ years ### "Robust Training Hub for Everyone" November 7, 2024 4.0 I really like how Trainual simplifies onboarding and training for any type of organization. It helps business owners put order to the chaos and scale their businesses. Pros Easy of use and constant addition of features. Cons Charging extra for Plus features, should be included in the plans. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/)[Whale](https://www.capterra.com/p/208347/Whale/) Reason for choosing Trainual Mostly because of familiarity and experience of use, but in some cases, also because of Trainual's features. Review Source Response from Trainual November 22, 2024 Valeria! Thank you for your feedback! We're pumped to hear that you find Trainual easy to use and appreciate the constant addition of features. These strengths are what we aim for in our platform. We also acknowledge your concern about the extra charges for Plus features, and want you to know that it’s something we are strongly considering as we move forward. Your insights are invaluable, and we're committed to making Trainual an even better tool for businesses like yours. Thank you again for your review! DJ Derek J. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Fantastic Standardization and Documentation Tool" October 31, 2024 4.0 Trainual is a fantastic tool that allows us to standardize our procedures and not rely on generational teaching among our staff. I do see how it could be expensive for a new small business to start using the tool because the new prices are very expensive, but as stated, we've been grandfathered in. Pros Trainual allows us to easily write down our processes and establish norms across my team and business. It's constantly improving and adding features that are actually useful in documenting or making that documentation more accessible for the team. Even off platform, they innovated buttons that you can tap with your phone to bring up a preset process. We've used the platform for a while, and they've always grandfathered us into the appropriate pricing/feature tier with our previous pricing, so it hasn't been too expensive for us. Writing documentation is easy with their tools (AI, PDF imports, GIFs, etc.), and the interface is easy to navigate on desktop. Reporting is super useful to keep track of who's read/been trained on what. Cons Our biggest struggle is outside of Trainual but it's getting our team to adopt and use Trainual instead of asking others what to do for processes. Trainual is just too on the peripheral for our business currently. Part of what causes that is the confusing interface on mobile. The mobile app and site make finding processes a little difficult with the general library of knowledge existing in a separate place that what get's shown on the dashboard, essentially creating two separate spaces where the processes exist and the dashboard version sometimes is more difficult to navigate. Review Source Response from Trainual November 22, 2024 Thank you for your detailed feedback, Derek! We're pumped to hear that Trainual has helped you standardize processes and establish norms across your team. It’s fantastic that you appreciate our constant improvements and useful features, especially the innovative buttons for accessing preset processes. We also understand the challenges you face with team adoption and navigating the mobile app. Your insights about the interface and the separation of the process library from the dashboard are invaluable, and we’re continuously working to enhance the user experience. It's encouraging to know that Trainual has been a great tool for reducing reliance on generational teaching among staff. We recognize that pricing can be a concern for new small businesses, and that’s something we’re actively addressing as well. If you have any further suggestions or ideas for improvement, we’d love to hear them. Thank you once again for your detailed review! BS Bailey S. HR Manager Hospital & Health Care Used the software for: 6-12 months ### "Amazing Platform" November 5, 2024 5.0 Pros Easy to use, love the templates that are pre-created. Cons Need to be pretty tech savvy to be able to roll out the platform. Switched from [Scribe](https://www.capterra.com/p/252555/Scribe/) More features than Scribe offered. Bigger functionality for organizational learning Review Source Response from Trainual November 22, 2024 Thank you for your feedback, Bailey! We're excited to hear that you find Trainual easy to use and that you love our pre-created templates. We understand your concern about needing to be tech-savvy to roll out the platform, and we’re actively working on making the onboarding process even more accessible for all users. Your feedback is incredibly valuable, and we appreciate your support. If you have any further suggestions or thoughts, we’d love to hear them! JB Jason B. Sales Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Manuals are a Necessary Evil, Trainual Makes it Easier & More Fun! " November 5, 2024 5.0 Well, to be honest, I got really excited and I started working on my manual sand. Do you know I kind of stopped using it. I need to jump back in and continue working on the creation of these manuals, as I know that the success of my business depends on it. Pros I really enjoy the ease of use and the cool factor of this software. You can make really interesting and engaging manuals. Cons Trainual is not cheap and it is an investment for small business Review Source Response from Trainual November 22, 2024 Thank you for your review, Jason! We're glad to hear that you enjoy the ease of use and the engaging manuals that Trainual allows you to create. We appreciate your feedback regarding the cost, and we understand that it can be a significant investment for small businesses. We're continually exploring ways to provide value to our users. Your insights are important to us, and we’re committed to making Trainual an even better resource. If you have any additional suggestions or thoughts, please feel free to reach out! NN Nestor N. Director of Operations Insurance Used the software for: 1-2 years ### "A Must for a smaller organization" August 18, 2023 5.0 Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers. Pros I love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help. Cons Personally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing Trainual Pricing, control, and overall format of Trainual. Its an actual training platform and not a file sharing one. Super easy to use and the price was right for a smaller company. Review Source TE Trezlynn E. Payroll Manager Human Resources Used the software for: 2+ years ### "Great Resource for Training" May 11, 2023 4.0 The biggest business problem solved with using Trainual is outdated processes and procedures being used and "passed around" due to hard copies being saved. These hard copies would sometimes have hand written notes by team members of when the processes changes, but would be hard to follow. With Trainual, we are able to keep everything up to date quickly. Pros Trainual's ease of searching and editing as an administrator is one of my favorite features. To be able to search for any subject, topic, test, etc. and find all associated trainings and topics with that field is amazing. This is a time saver when trying to help my team.Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. This has helped with any outdated information that a team member could have had with hardcopies of training material. Cons In some instances, if a member does not have the proper access, they are unable to see all available topics when they search. It takes an administrator to search and assign the topic or show the team member the material.It can be time consuming to get everything in to Trainual, at first. Once everything is documented, though, it is easier to keep updated. Review Source Response from Trainual May 28, 2023 Hey, Trezlynn! Thanks so much for sharing your review. So awesome to hear that you're keeping those Payroll processes alive and well... well documented and up to date, that is! Your team is lucky to have a manager that cares about their success in this way. Super awesome news - we just released an update a few weeks ago that enables content to be searchable and access to be requested without the need to perform this manually for your employees. Head to the Account settings page and toggle on the option to "Publish content libraries." Be sure you've toggled on the options to share the Company and Policies pages with your team, too! Then they can search and request access on their own. Additionally, you can use the AI tool in Trainual to write a rough draft of your processes to save a ton of time! Keep an open mind to what is possible with the AI tool - it knows more than you might think! Thanks again for being a champion of Trainual! SB Samantha B. Learning & Development Lead Information Technology and Services Used the software for: 6-12 months ### "Cutting edge can be a scary place" May 11, 2023 5.0 Overall it's going to fill our need for business process documentation well. It has the features and support we need at the right price. I only with it weren't called "Trainual" because it's really not a training platform. Pros I love the responsiveness of the support team and the structures they have in place for deploying the platform. It's a clean, well-though-out platform with a good balance of structure and flexibility to meet most organizations' needs. Cons There are a lot of features still in development, and a lot of pieces changing. Dark mode was released, but doesn't work yet with the brand styles. There is a "Team" tag separate from the "role" and "title" fields, but it doesn't have any functionality yet. Sometimes the colors are off, or the whole page shows as code instead. It's nothing a refresh can't fix, but there's definitely a feeling of making sacrifices for the sake of being part of a vision. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/) Review Source Response from Trainual May 28, 2023 Thanks for sharing, Samantha B! Our team will be pumped to hear your kind words. We know dark mode hasn't hit the mark in the past. We recently sunset this feature and instead recommend using Dark Reader from the Chrome web store (free). We're working hard on a new Groups experience that will make better use of Teams in the future. We're glad to know that, overall, you enjoy and support the use of Trainual in your biz. Keep bringing your feedback! JN Jason N. HR Rep Construction Used the software for: 6-12 months ### "Easy to create policies and accountability" May 14, 2024 5.0 Overall this has been a overwhelmingly positive experience. I love the ease of creating content, using templates, and adding videos and impages. Pros \-its super easy to use -there are great templates to help get you started -integrated video/image functionality -support is responsive Cons I would like to be able to direct a signed acknowledgement (such as a Employee Handbook ack) to a specific employee. Acknowledgements currently go to the "reports to" or, if no direct report listed, the Billing Admin. I need acknowledgement emails/attachments to be able to tbe directed to an HE employee.I reached out to Trainual Support, and while they were responsive, stated this was not possible Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Drive was not easy to create, maintain, or have accountability. Review Source Response from Trainual July 4, 2024 Thank you for your fantastic review! We're thrilled you're loving Trainual's user-friendly features and templates. Your feedback on acknowledgments is gold – we'll definitely look into that. Keep the great ideas coming. We're pumped to keep making your experience even better in the second half of the year! Laura H. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "Best process documentation software" April 18, 2023 4.0 Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual. Pros That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy. Cons This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place. Switched from [Canvas](https://www.capterra.com/p/127214/CANVAS/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) With Trainual, you no longer have to guess how to make content that people will want to read. New users will have little trouble navigating the system. After a few hours of signing in, I was already creating processes with complete assurance. Review Source Response from Trainual May 28, 2023 Wow - thanks, Laura! This is such a thoughtful and treasured review. So many amazing things to unpack here, but really love seeing that Trainual remained the best choice for process documentation as time passed. Building a product you trust is important to us. And it's great knowing that trust has been built on ease of use, simplicity, centralization and managing your team's content consumption effectively! Thanks again. ES Ehren S. Regional Manager Automotive Used the software for: 2+ years ### "Excellent method of keeping any sized team up to date!" May 25, 2023 5.0 Very positive, rarely an issue from your apps or programs and the one time I did have trouble it was resolved promptly. Pros Most useful is the simplicity and ability in sending specific trainings to specific members. If someone is struggling in one area we simply reset their training and go back over it with them. We are looking forward to teams so we can begin doing this by group as well! Cons Really need to be able to categorize members into multilayered teams for ease and precision in what is being sent to train on. Reason for choosing Trainual We look to partner with companies that share and live out ours, safe caring and fun. We find Trainual absolutely lives these values for their employees and we find that ensures our needs will be cared for as well. This is a major selling point for Camel Express CW. Review Source Response from Trainual May 28, 2023 Thanks a bunch for your awesome feedback, Ehren! We're happy to hear that you find Trainual's simplicity and the ability to send specific trainings to individual members most useful. And we totally understand your need for categorizing members into multilayered teams, and we're excited to let you know that team grouping enhancements are coming soon! It's fantastic to know that our shared values of safety, care, and fun align with yours. We appreciate your kind words and for including us as part of the Camel Express CW team! RM Renee M. Operations Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great platform for nonprofits and businesses alike. " July 29, 2023 4.0 So far Trainual has been exactly what we needed for our org. The training and onboarding was probably one of the selling pieces for us. We were in the trial phase and \[sensitive content hidden\] got on multiple calls with us to help us think through the best way to utilize the platform. Pros We like the fact that we can keep all of our training, handbooks, and processes in one place for the whole team to train on and then references later. We can also update in real-time. Cons There are some pieces that aren’t customizable that I would love to change. We have teams that have more robust training that need their steps broken down a bit more and it can get cumbersome with the current layout. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Trainual Price, ease of use and what we needed to do. Switched from [Google Sites](https://www.capterra.com/p/246647/Google-Sites/)[Google Drive](https://www.capterra.com/p/161425/Drive/) We needed one place to put everything Review Source Alan B. Ops Manager Marketing and Advertising Used the software for: 6-12 months ### "Trainual Is Straightforward, Practical, and Smooth" November 30, 2022 5.0 Trainual is really easy to use for both admins and users. I love that we can all reference the same materials very easily, and everyone knows what training they have yet to complete at a glance. Pros Honestly, I like how modern it looks the most. Previously, our company used Zoho and it had a lot of features, but it didn't look smooth. When you're trying to learn something new, you need as few distractions as possible. With Trainual's polished look, you're able to focus. On the administrator side, you can create everything you need without any training. Just take a moment to plan out your training, and you'll be alright. Cons The only gripe I have is the assessments. Zoho had a lot of options for the question types, and in Trainual I was hoping for the same. I adapted many of the questions that I migrated over, so it's okay, but having different question types helps break up the monotony. We have to ask a lot of questions in certain training modules, so this really helped, but this technical limitation hasn't actually held us back in practice. We continue to love Trainual. Review Source MS Matt S. Business Development Manager Wholesale Used the software for: 1-2 years ### "A great resource" February 14, 2022 5.0 Pros Trainual offers all of the major features that we desired in a knowledge base/LMS resource. Beyond that, their team continues to actively engage with users to gather feedback and make their product better aligned with our needs. Our team uses this on a daily basis and I expect it to become more and more central to the way we operate our business. Cons Any time you invest hundreds of hours developing content within a framework that you do not control, that is always a little concerning. Response time to needs/bugs and the possibility of future pricing changes could become challenges. At the moment, support has met expectations and we are happy with the product and service. Review Source JP Jennifer P. Director of Central Support Real Estate Used the software for: 2+ years ### "Efficient and Engage Training Option" March 3, 2023 5.0 Trainual allows me to easily create and manage training materials, track employee progress, and ensure that everyone is up-to-date on the latest company policies and procedures. One of the standout features of Trainual is its user-friendly interface, which makes it easy for even non-technical team members to create and update training content.Another key benefit of Trainual is its ability to streamline the training process, reducing the amount of time and resources required to get new hires up to speed. With Trainual, our comprehensive training programs cover everything from onboarding to ongoing professional development, while tracking employee progress and completion. Pros Trainual allowed our company to finally have ONE place to store training collateral. The user interface is friendly and functional, with features that appeal to all learners. I love the option to embed video, something we could never do with stand-alone PDFs. I also value the search that allows me to find every training piece with keywords. When we complete quarterly/yearly audits this allows me to easily locate all items that need to be updated.Lastly, I love being able to parcel training out and not overwhelm new hires with all content at once. Our training modules allow me to give them only access to that day's material, which is topic specific. This allows me to create a learning journey for them at the pace they need. Cons The testing process. I like the idea of testing employees, but being allowed to retake a test immediately after not passing leads the employee right back to the quiz, where they then try to guess the answer based on elimination. I would like to see the option when we build tests to link it back to the step in the process that is where the answer resides. Then when the user misses that question they are routed back there to actually re-read the content for the answer. Reason for choosing Trainual While we did not use an alternative product before, we were locally storing training materials on our own intranet. Due to the intranet placement in WordPress, we could not give many people access. That meant our WP team was managing our training content, this included not only storage but updating. This was not ideal. We were also not able to create the training journeys that Trainual supports. Review Source KH Kerstin H. Legal and Marketing Intern Law Practice Used the software for: Less than 6 months ### "Trainual Review" November 15, 2021 3.0 Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future. Pros This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently. Cons Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want. Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications. The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Waybook](https://www.capterra.com/p/229790/Waybook/)[Totango](https://www.capterra.com/p/222281/Totango/) Reason for choosing Trainual Trainual seemed to have better formatting and functions at the time than other competitions we had looked into. It also seemed to be efficient and effective for sharing and teaching others how to use it's functions. Review Source JS Jennifer S. Veterinary Management Consultant Veterinary Used the software for: 1-2 years ### "Trainual is a game changer!" May 9, 2022 5.0 Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place. Pros This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements. Cons I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers. Review Source Response from Trainual June 16, 2022 Hi Jennifer! Thank you so much for leaving this awesome review for us :) We're super stoked to hear that Trainual has been a gamechanger for your business! And thank you for your feedback on the interactive features within Trainual. I'll pass that on to our Product Team, but if you have any specific ideas on interactive features that would be awesome, feel free to share them here as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration We appreciate you for being a part of our community and we're excited to continue to work with you! Courtney S. System Administrator Information Technology and Services Used the software for: 1-2 years ### "Great tool for Team Training" March 15, 2023 4.0 The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development. Pros Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials. Cons One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce. Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) With Trainual, we no longer have to worry about losing track of or misplacing the myriad documents that detail our company's policies and procedures in regards to its technical operations. Review Source Response from Trainual March 17, 2023 Hey Courtney! ���� We're so glad to hear training makes Onboarding and documentation simple & efficient. We'll share your gamification feedback with the team. Thank you for sharing your review. ���� SM Sonja M. CEO E-Learning Used the software for: 1-2 years ### "Online business GLUE!" May 27, 2022 5.0 Excellent experience overall. It is the back bone of policies, training and reference for our company. Pros This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful. Cons The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business. Review Source Response from Trainual June 16, 2022 Hi Sonja! Thank you so much for taking the time to leave this awesome review of Trainual :) We're so excited to hear that it's made accessing training and reference material so much easier for you and your team! And thank you for your feedback on content organization customization and for getting a rep for your account. I have great news for both of these for you, though! On the content organization customization side, you can actually rename the "Company", "Policies", and "Processes" sections to any names that make more sense for your business. To do that, go to "Account Settings" from the top navigation, and then scroll down to "Custom Terminology". From there, you'll be able to rename the Trainual terminology to anything you'd like. In regards to having your own representative, for Scale accounts that are over 50 users, we do assign those customers with a dedicated rep that is there to help you get set up for success. Hope that helps! Thank you again for everything! EZ Eizabeth Z. Director of Marketing Market Research Used the software for: 2+ years ### "A Remote Workspace Game-Changer" August 16, 2022 5.0 Overall, our company would not have experienced the fast-paced growth we have today without the Trainual platform. The ease of use and practicality has increased our efficiency and quality of work from new hires. Pros As a remote company, Trainual provides a one-stop platform for all training material. I like that I can add written materials, videos, and images/documents to create a cohesive and user-friendly training resource. Using Trainual allows our company to keep training consistent and gets our new hires trained much more quickly. Instead of pulling a team member for one-on-one training for the basics, we can get them started on Trainual, then transition to on-the-job training much more effectively. Cons There are certain features that would make assigning tasks more efficient but with the proactive updates, I expect Trainual will come up with a solution soon enough. I would like to see where I can create profiles with the subjects needed for each role, then assign users to the role instead of assign each individual subject. Review Source JA Julianne A. Processor Consumer Services Used the software for: 1-2 years ### "Portable Playbook: Knowledge Always at the Palm of Your Hands" March 6, 2024 5.0 Pros Trainual is an amazing way to deploy training content and makes training incredibly convenient not only for learners, but for trainers alike. Cons Trainual consists of bugs from time to time, which does not ruin its purpose, but is something that could be worked on. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.