# Page 2 | ClickSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ClickSend the right SMS Marketing solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175783/ClickSend/reviews --- ClickSend 4.3 (93) [View alternatives](https://www.capterra.com/p/175783/ClickSend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ClickSend ## Showing most helpful reviews Showing 26-50 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Medical Student Hospital & Health Care Used the software for: 1-2 years ### "ClickSend is Reliable Even for Medical Students " April 3, 2025 5.0 Not just for me but for every medical student that's managing many concurrent assignments, ClickSend has been quite favorable. Honestly speaking, the platform has revolutionized my ability to efficiently interact with my colleagues, teachers, and mentors. Especially when arranging group study sessions or planning last-minute test and meeting reminders, being able to rapidly and effectively send bulk messages has spared me lots of time. Even for someone like me without a technical background, the software is remarkably simple to use. You just have to see it. Learning how to schedule notes, send emails, and compose SMS was kinda quick for me. I depend on this simplicity since I lack the time for understanding complex programs. Furthermore, ClickSend is extremely dependable—whenever I have had to send time-sensitive communications, I have been able to rely on it to deliver promptly. Pros Most of all, I appreciated ClickSend's simplicity in sending alerts and reminders. Organizing study sessions, group meetings, or tracking vital deadlines became much less difficult. By the way, I am a medical student once again. Relatively speaking, it has proved to be quite dependable in sending useful reminders to classmates or bulk messages, which helped me keep up with my tight schedule. Even for someone with limited experience with messaging systems, the simplicity of the platform makes it user-friendly, really. It kept me so much organized all through my studies and saved me quite some time overall (time that I can't buy...). Cons Alright, I found the interface a little difficult at first as an MBBS student, which is one disadvantage of ClickSend. Particularly... I mean since I lack much knowledge with bulk messaging systems, understandably, it took me a bit to learn how to make best use of all of its features. Furthermore the times of customer service replies might be really really improved. Sometimes it took more than I thought to get a response to questions or problems, which can be taxing when trying to remain ahead of classes or coordinate with peers. Particularly for someone not a technology specialist, these elements could add to the irritability of the encounter. Review Source PM Paul M. Head of Department Education Management Used the software for: 6-12 months ### "All-in-one solution for business communication" April 8, 2025 5.0 It supports multiple communication channels such as SMS, MMS, email, voice calls, and direct mail, making it an all-in-one solution for business communication Pros It's cheaper compared to other similar software. Cons The interface is a little bit complicated to use. Review Source RH Robyn H. Owner Automotive Used the software for: 6-12 months ### "Simple SMS Marketing" March 10, 2025 5.0 Simple to use and quick customer support response. Pros I love that I can save and edit/draft campaigns as I need to. I am not pressured to complete a campaign all at once but can discuss any changes needed and make them at a later date. Cons I wish the app would refresh messages as they come in. Like, pull down and refresh instead of having to terminate and open again every time. Review Source BG Brandon G. CEO Entertainment Used the software for: 1-2 years ### "My 100% Honest Review on ClickSend!" February 28, 2025 4.0 My overall experience with ClickSend has been very positive. I would say that it is a very good company that tailors a lot of products and features to its customers. Pros I like most about ClickSend is the functionality and the features and the companies willing to keep advancing their products. I like that the company tailors to many different types of businesses and how useful and user friendly the platform and functions are. This company helps me run my business on the daily and keep in constant contact with customers. Cons ClickSend to me seems a little too expensive as I’ve seen many other companies in the same business focused model that are relatively cheaper. This issue is primarily towards their SMS Service. Often, us customers of their product pay as we go, or do things in bulk sending, but that gets heavy if you’re large scale and then there are some issues for me I would say where SMS to customers isn’t always reliable. Review Source AS Andreas S. Besitzer Leisure, Travel & Tourism Used the software for: 6-12 months ### "Super Tool für SMS Versand. " September 18, 2025 5.0 Pros Sehr einfache Einrichtung und zuverlässiger SMS Versand. Die Preise sind fair. Die Nachrichten kommen zügig beim Empfänger an. Es gab bisher keine Fehler oder Probleme. Der Support hat beim Einrichten schnell geholfen und war stets freundlich und hilfsbereit. Perfekt für die sichere und zuverlässige Kommunikation mit meinen Gästen. Cons Manchmal hakt die Übersetzung. Das ist aber nicht schlimm, dann einfach auf Englisch benutzen und es ist wieder klar. Review Source VR Verified Reviewer Account Assistant Accounting Used the software for: 6-12 months ### "All in one SMS service for Business " March 1, 2025 5.0 Overall it's a great SMS service for Business of all sizes. Simple effective. User Experience is good and supporting customer service. Pros It does perfectly what It's supposed to do, fast, reliable and simple. Cons Nothing much other than charges that are a bit on the higher side Review Source AB Aaron B. Specialist Hospital & Health Care Used the software for: 1-2 years ### "Great product for tracking SMS messages" April 5, 2025 5.0 ClickSend is an SMS provider that lets businesses send, receive, and track SMS text messages worldwide. You can send transactional or marketing memos to customers or employees. Pros This product is cloud-based, so it's easy for businesses to integrate it with thousands of apps. It's also compatible with most network providers out there. Cons ClickSend is a solid SMS platform that’s on the lower side of things cost-wise and offers all of the basic SMS and MMS necessities. That being said, it’s not our absolute favorite SMS service. Review Source RS Raj S. Sr Manager Financial Services Used the software for: Less than 6 months ### "Great to start with" September 18, 2025 5.0 Had a great experience, even though i was starting small, i got 1 on 1 support without buying any monthly subscriptions etc Pros Support is great , pricing model is perfect if you are exploring options and just starting out your sms strategy. Cons May be dashboards and reports can be better, limited dashboards but i got around those by building in house reports Review Source KG Karim G. Responsable des applications back office Medical Practice Used the software for: Less than 6 months ### "It just works" September 18, 2025 5.0 Pros It just works. It's easy to set-up, everything is pretty much clear. And if not, there's always someone at the support team available to help you out. Cons There's no possibility to limit the quantity of SMS you send, it would be awesome to add this feature in the future. Review Source VR Verified Reviewer Software Developer Information Services Used the software for: 6-12 months ### "User review of ClickSend" March 22, 2025 4.0 On an overall basis, my experience with ClickSend has been on the positive side so far. Pros Very easy to use and get a hang of, I like the easy-to-understand features and usability of this software. Cons The free trial credits seemed a bit less to me as a new user. Review Source PZ Patty Z. Human Resource Specialist Consumer Goods Used the software for: 1-2 years ### "Ease of Use" March 24, 2025 5.0 I used this in at a previous employer. It was a great tool to have to message potential employee's Pros I liked how easy it was to use. It is a cool app Cons Nothing really. It worked pretty well for my needs Review Source Abdul-Basit M. General manager Warehousing Used the software for: I used a free trial ### "The versatility of ClickSend" January 17, 2025 3.0 In my opinion it actually delivers the text unlike others and secondly it's ability to schedule text to be delivered at prescribed times. Pros The ability to send text from anywhere anonymously and it's scheduling capabilities Cons The free trial credits aren't enough for full experience of a new to product user Review Source RM Rian M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "A1 SMS Marketing Service" April 8, 2025 5.0 I liked the overall platform, it's very useful for SMS marketing better than the alternatives. Pros The platform is very easy to use, I like the way it's smooth. Cons Keeping track of what i sent in the past. Review Source Gabriel O. Manager Information Technology and Services Used the software for: 1-2 years ### "Best app to make texting scheduling easy" March 28, 2025 5.0 I used it when I was working on my final year project in collect to remember to text my project supervisor Pros It makes official messaging easier especially when you are the type with very busy schedule, it reminds you always when it's time for that text. Cons Might be too complicated if you're not an official person Review Source HW Haley W. Owner Retail Used the software for: 6-12 months ### "Great!" March 26, 2025 5.0 AMAZING ALL AROUND CUSTOMER SERVICE IS GREAT ETC Pros Everything was nothing short of amazing ! Cons Nothing to complain about so far! Great choice Review Source JB Janene B. Director Music Used the software for: 1-2 years ### "Satisfied Customer" December 27, 2024 5.0 Very easy to understand and easy to use! Pros This tool makes it easy to send multiple texts to a saved or uploaded list of contacts. Cons You do have to watch the length of your texts in order to avoid a double-charge per text. Review Source TA Tony A. Director of Sales and Support Telecommunications Used the software for: 2+ years ### "ClickSend - Amazing Services" December 12, 2024 5.0 Very happy we started using their services a couple of years ago. Pros Our ClickSend Account Manager & Customer service are amazing. Very Friendly, helpful and Knowledgeable. Cons Honestly, there is nothing we can think of that we don't like about ClickSend. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Clicksend has better features that we needed Review Source JP Joshua P. Service and sales manager. Automotive Used the software for: I used a free trial ### "Try before you dismiss!" March 31, 2025 5.0 Pleased, good suite of software to aid in my research and development. Pros Easy way to assist in sms messages. As well as organizational software that benefits most from the end user. Cons Sometimes you need to log out and back in to correct some issues. Review Source KP Kayla P. Manager Construction Used the software for: 6-12 months ### "Lets Go ClickSend" April 2, 2025 5.0 ClickSend is amazing, super easy to use! Pros Clicksend is a great easy system to use!! Cons There is nothing about clicksend that i did not like Review Source VR Verified Reviewer Digital marketing manager Marketing and Advertising Used the software for: 6-12 months ### "Good service, but could be more cost-effective." February 25, 2025 4.0 Decent platform, but costs and features need balance. Pros Reliable messaging with multi-channel options Cons Pricing can add up quickly for high-volume use. Review Source DS Dorothy S. Roster Manager Insurance Used the software for: Less than 6 months ### "Highly Recommend ClickSend for messaging needs!" September 18, 2025 5.0 My company just moved to ClickSend and we're super happy with everything so far. Our text messaging costs are significantly lower than they used to be. Pros Great value for your messaging needs, they have excellent customer service, super easy to use. Highly satisfied so far! Cons No cons, seriously! We have no complaints about ClickSend whatsoever. If you're on the fence about a messaging service, give them a try. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Cost - Mogli was costing us thousands and thousands each year. Review Source MY Michelle Y. CFO Consumer Services Used the software for: 6-12 months ### "Quality Click" March 24, 2025 4.0 Overall I feel like it was it meant our expectations and met our needs I feel like it needs to be upgraded and more features added Pros Overall quality of the product is that it is easy to navigate the system and eat just easy for a novice user Cons What I like least I like at least the features that needs to be more features available Review Source SP Shania P. Assistant Finance Manager Accounting Used the software for: 1-2 years ### "Great SMS sending tool" January 14, 2025 5.0 Pros ClickSend is the best tool for sending SMS. Cons ClickSend has no negativity in my opinion. Review Source WR Wendy R. Customer Support Marketing and Advertising Used the software for: Less than 6 months ### "Reliable SMS and Email Delivery Platform" October 8, 2025 4.0 Overall, ClickSend is a solid and dependable communication platform. It delivers what it promises — fast, consistent SMS and email delivery. Setup was simple, and support has been helpful when needed. It’s a great tool for automating customer notifications, reminders, and marketing messages. Pros The service works reliably. Messages are delivered quickly and the platform is easy to navigate. Integration with other tools is also simple and straightforward. Cons The pricing could be more competitive for high-volume users, and occasionally the reporting dashboard takes a bit of time to refresh. Review Source JKA Ja Keya A. Manager Real Estate Used the software for: Less than 6 months ### "Easy, Simple, Good app" April 5, 2025 4.0 It gets the job done and has helped keep my clients and add more since using ClickSend Pros Its easy to send messages to current and potiental clients Cons It likes the extra applications that other softwares come with Review Source Similar Products Featured ## Related categories [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.