# Page 37 | Nextiva Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is Nextiva the right Business Phone Systems solution for you? Explore 914 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175788/Nextiva/reviews

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Nextiva

4.6 (914)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 37 - Reviews of Nextiva

## Showing most helpful reviews

Showing 901-914 of 914 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Suzanne M.  
  
Law Practice  
Used the software for:

### "null"

March 7, 2019

5.0

Review Source

SS

Scott S.  
Director of Infrastructure Services at Creative Group, Inc.  
Marketing and Advertising  
Used the software for:

### "null"

December 11, 2018

5.0

Review Source

TJ

Terry J.  
IT Manager  
  
Used the software for:

### "We are very happy with Nextiva"

October 29, 2015

5.0

Nextiva is so cool! I didn't even know these features exist on virtual phones. I thought it's only on expensive PBX systems. Wow! I'm so impressed that I've been raving to everyone in the office block about it. Sure I converted a few people too. ;)

Review Source

fwn

fedup with nextiva  
  
  
Used the software for:

### "great while it is working..."

March 26, 2014

1.0

Every month or so we have problems. phones de-register whatever that means. I've spent more time working on the phones and problems that I do in my business. Looking for alternatives

Pros

fine when it works.

Cons

never seems to work

Review Source

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "Great App since we switched!"

May 25, 2016

5.0

Nextiva offers a reliable service. The mobile app has been a big win for the field agents who use it all the time out on the road. There have been no surprises on the account either. It is just straightforward and simple to manage.

Review Source

MJ

Miranda J.  
Office Manager  
  
Used the software for: Less than 6 months

### "Nextiva Phone System"

October 18, 2017

4.0

Pros

We didn't have office phones before. So it's really nice to be able to have multiple line and call forwarding.

Cons

Nextiva did not tell us until we had already subscribed that it potentially wouldn't work the way it is supposed to with our routers because we have comcast. So beware if you have comcast. You may have dropped calls. But I haven't had that issue yet.

Review Source

SW

Sonia W.  
IT  
  
Used the software for:

### "Extremely Happy with Nextiva!"

July 27, 2015

5.0

We recently switched from another phone system to VoIP with Nextiva. So far, so good. Very satisfied with customer support. Friendly people, quick results. Never any issues that disrupt the phone conversations.

Review Source

AC

Avery C.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great solution for VOIP and e-fax!"

November 2, 2023

5.0

Pros

They made the buying process simple, and deliver e-fax service without an issue! Voip is good too!

Cons

I wish I could talk to the same person when I need support.

Review Source

RM

Rolland M.  
IT  
  
Used the software for:

### "Above and Beyond all expectations!"

August 3, 2015

5.0

After using Nextiva for 3 years now, service is great with every call. With employees who work from home all over the country, it is the best solution for any small company. Rates are not bad either.

Review Source

KS

Kathy S.  
VP  
  
Used the software for:

### "The best phone service for my business"

September 24, 2015

5.0

Best packages, best customer service and best VoIP EVER! Nextiva offers GREAT SERVICE! Whenever I call for tech support, the agents follow up. That's the mark of a GREAT COMPANY!!

Review Source

HC

Heather C.  
  
  
Used the software for:

### "Simple system with great results"

January 5, 2017

4.0

This system was easy to open and navigate through. Very simple functions for the call centers needs.

Review Source

FJ

Felicia J.  
Office Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Voip experience with Nextiva"

September 21, 2016

5.0

Pros

I love the ease and convenience of receiving incoming calls on two different cell phones. Nextiva was extremely helpful in explaining the product and assisting me with the account setup.

Cons

Love everything about the siftware and vendor. No complaints.

Review Source

GS

Graham S.  
Salesman  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "This company is responsive and easy to work with."

January 19, 2018

5.0

Pros

I enjoyed the way that the phone system was set up and how it would have worked with our companies needs.

Cons

There was a minor problem up front that was missed by our representative. However that problem was resolved sufficiently.

Review Source

IP

Ismael P.  
Pres  
Management Consulting  
Used the software for: Less than 6 months

### "Nextiva"

October 22, 2016

3.0

User friendly. Good customer service. Very easy tu use. Would recommend to anybody.

Review Source

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