Google

Chat

4.5 / 5 156 reviews


Average Ratings

156 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

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About Chat

A messaging platform built for teams


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Chat Reviews Recently Reviewed!


Since I've been using google chat I've had better communication with family and friends.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like most about google chat is that you can not only chat via text, but you can also do it in the form of voice chat video chat is excellent service on the goole platform and also provides a free service also is can send and receive images in real time I also like it because not only to use the chat has to be only a computer you can also do it from your smart phone is an excellent service thanks to google chat I can communicate with several people at the same time , as I can also make a video chat with several people at the time for me to have been the best software that has the Google platform I recommend it to the users so that their communication is much better.

Cons: What I do not like about Google chat is that it is not as private as, for example, the intelligent service of the United States has access to all conversations inside and through Gmail. At least that should be confidential. I do not like that they only have one client. for windonws 2000 because they should have more clients on that part are the things that I do not like.

We use G Suite including Gmail for our business email and we use the integrated G Suite Chat Daily.

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Gmail for our business emails, so it is very convenient to have the integrated G Suite Chat available in the same tab and window of our browser. We will typically use Chat when it is more appropriate than sending an email for quick daily messages to keep our business running smoothly and efficiently. Chat allows us to quickly share status, have 1-1 and group conversations, share links and even quickly paste and send a screenshot. Chat is used daily by all business members, and chat logs can be optionally saved and searched later right within Gmail.

Cons: Chat messages that are send while the recipient is not online are usually not seen or noticed when the recipient does log on later. This is a major issue for Chat and makes it unreliable for important communications.

Overall: As users of Gsuite and Gmail, it makes perfect sense to use Chat within the Gmail window for informal daily communications and collaborations.

Google Chat ... Professional and Personal

Sep 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: It's incredibly easy to use. Click the name of the person you want to talk to, and talk. More companies are using Gmail now, over Outlook, especially the more technically saavy companies. Something I find incredibly convenient as well is that you have everything in one place and easy access to it all - your chat for quick contact, email if you want to share documents, etc, the option for group hangouts, and your Google drive. All things I use on a regular basis and having them just a click away, rather than having to open up different programs/apps, is huge and a big reason why I love it. Convenience is key!!

Cons: I don't love when the look of it is updated, but that's just a personal "adverse to change once I know how to use it" preference and you have the option to set it back. So really, this isn't a dislike, just a thought :)

Overall: Excellent!!! I've been using it forever and love it.

Free & Fast group chats available for small companies

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: - It's by Google and hence no need to create any new accounts :)

- It's fast and the new update on the android app is also amazing.

- it has integration with hangouts which provides free voice and video calls

- Basically it is a competitor to chat apps like slack, Ryver, etc - and had done quite a decent job and improvising over the time.

- Has options of creating groups called as rooms where we can discuss on particular topic and can be referred anytime in future.

- Recently they activated the edit option which is cool.

Cons: - Can keep or add a few new features like read recipients

- Also, multiple file upload option is missing

- Drag and drop option is missing - which I think is a big gap.

Overall: We have Google G-suite account which help's us to keep everybody on the Google chats platform on internal office communications.

And the App helps to be online all the time.

Have been using this for more than a year, and seems we don't need any paid apps to switch to, Chats has all the required functionalities which we need.

Great communication software that is versatile and great for work environments

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat is great for communicating with team members and other professionals using a Gmail account. There is also a mobile app that makes it very versatile to use between desktop and mobile devices and to stay connected.

Cons: Google Chat does exactly what its supposed to and there are no big cons to this software. With that said, I wish there were more users who would use this to make it easier to communicate with anyone with a Gmail account.

Overall: I found Google Chat to be very easy to use and versatile enough to use in work environments or for personal use. The fact that you can use this on your phone with the mobile app also makes it a good option to stay connected and communicate without having to write an email each time.

Simple chat function that is easy to use

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google chat comes free with any Google account, which is a huge pro for me. It syncs with all my contacts and makes it easy to find both existing and new contacts. It is also accessible across different platforms and devices, making it even more convenient

Cons: Google chat does not allow attaching of files to chats, unlike other applications such as Skype. But other than that, it is great because it does not need re-installation to devices, only need to log in to your Google account on the device.

Overall: - Free chat functionality

- Improved collaboration in work and personal communication

- Seamless synchronization of chats across devices

Use it for smaller chats that email is not necessary for

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I live for gchat. As a graphic designer I'm constantly sending screen shots to ask small questions about certain things. It's easy to log on chat the person you need and attach files for their review. For those questions that don't need it's own email. Also allows for video chat. Performs well connecting to your google drive and gmail and everything google has to offer!

Cons: I have no cons for this product It is an IM system and it acts exactly as it is supposed too. Some things like Skype take a while for a picture to load, and gchat you throw the picture right in the chat and it shows up!

I use this daily to instant message staff!

Aug 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I use gmail as my email provider and integrating a chat feature is great! I use chat to communicate and send files to co-workers when working on a project. Being able to instant message someone to ask questions is great versus a long email chain. All of the chat's are stored which is a wonderful tool if I need to look back at a conversation.

Cons: All of my needs are met with this chat tool with the exception of knowing if someone actually read my message. I believe this is just a bug however it would be nice if the message stated if the person actually saw the message.

Overall: The chat feature is great for my business to communicate with other employees. It saves on having formal face to face meetings when collaborating on a project. I feel that it is more secure and user-friendly than Whats App.

Capterra-loader

An Easy and Convenient Way to Communicate

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's free, it's easy, and it's fast. It's not super complicated because it doesn't need to be. If you're looking for something with few more options, I'd suggest looking elsewhere. If you need an intuitive and speedy way to talk with coworkers? This is your tool. Most places use the Google Suite so it's really a no-brainer. Notifications are non-intrusive, is mobile friendly, and makes interaction with other Google Services a breeze.

Cons: Honestly, there's not really anything negative to say about it. It's an extremely basic tool that does what it says.

Easiest way to keep in touch with friends.

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product is very user friendly and it's conveniently located in either it's own window or right in G-mail which most of my close friends and family have open during the day anyways.

Cons: The biggest thing that bothers me is that using it now on a Mac computer, the hangouts app no longer pulls up and I have to go into gmail first then open a chat from there. Otherwise the only other problem is that I wish there was a search feature right in the app itself so that you could search for either text or previous photos sent back and forth.

Capterra-loader

I use Google Chat to communicate with my team.

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat is possibly the most convenient chat application there is out there. I use Gmail all the time for work and having the chat app attached is fantastic. It's super easy to see who is online and connect with individuals or groups. You can find conversations via your gmail account too which is really nice.

Cons: It doesn't have a ton of features like other chat apps, but it's free so that's understandable. Loading images or files isn't always easy either, but it's all saved to your gmail account so that's good.

We love communicating through Google!

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Since our team is based across the country, this is our GO-TO communicator across all departments. It makes it easy for us to send a receive quick messages about projects.

Cons: I don't like how limited the options are with the chat platform. For example, you have to wait for an invitation to be accepted but sometimes that notification gets buried so the communication has to be done elsewhere until the person accepts.

Overall: Overall-great. We haven't had any problems with the Chat service. It's an incredible tool for us and makes our day to day much easier.

Capterra-loader

Bringing My Team Together

Aug 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability for multiple group chats within the organisation helps the various cross-departmental teams stay in constant communication. It allows me to allow my team to work remotely with a greater degree of confidence of them remaining in contact.

Cons: The logging function often gets caught up in Email Search if you're using Gmail as part of Google Suite which can make it tricky to identify chats only.

Overall: Chat's main win for my team, is my ability to let them work remotely more often as I'm confident I'm able to see they're online via Chat.

Keeps our school safe and alert

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Using this schoolwide, I can immediately send a message out to the entire team asking a question, or receive updates about a fire drill, etc. It doesn't require I check an email or send a text message, but it allows me to stay connected to the school. Furthermore, I can go back and read them anytime, serving as a form of documentation.

Cons: I haven't determined how to print the conversations when I need them, other than screenshots. There may be an easier way that I missed.

Overall: FREE! Easy to use, and instant.

I think Gchat is pretty standard and nothing too exciting. It does the job that you need it to do.

Jul 30, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: I like that you can turn the conversation history off as well as video chat and group chat. Also seeing that the recipient is typing is helpful.

Cons: I would like it to be a standard feature that whenever you invite someone to chat with you on Hangouts, that it notifies them via email. Some of my coworkers barely use Gchat, so they don't see that I would like to initiate a chat with them. If they received an email, they would know to accept my chat and we could have an easier time communicating.

Capterra-loader

Our team always choose Google Chat when it comes to quick meetings!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am a total fan of the Google Suite Apps and Google chat is one of the best apps to utilise from this. The chat option is easy to use and simply integrated with your Gmail account. The call is clear and fast. The mute option is easy to click and you can enable and disable the video without any hassle. Our team prefers this over any other video call tool.

Cons: So far no cons for this product and I highly recommend using this if you are handling a small business agency.

Capterra-loader

Overall, pleasant experience

Jul 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Versatile with being able to call/video call with anyone of any phone type. I like that you can share the conversations across the phone with the app as well as on the computer through gmail without losing parts of the conversation.

Cons: Limited if the people you are talking to don't also have Chat. The main reason I would use this over the regular texting on my phone would be to be able to video call all phone types, but if the other person does not have Chat, it does not work.

We use Google Chat to communicate through the office quickly and easily.

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat allows us to communicate throughout our office when phones are not an option. During conference calls, people away from their desk, etc. This mixed with hangouts makes communcation very simple.

Cons: Very basic features, however this can be considered a good thing because that makes it lightweight. Not all users are willing to install the app, so we have to resort to other methods for some.

Overall: Easy office communication. Helps get in contact with employees without giving out cell phone numbers

Great tool for businesses to use to be able to quickly and conveniently message employees

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love its ease of use and the different ways you offer to connect. You can use it right within Gmail in your browser, you can download it as its own app and you can have it with you where ever you go on your mobile phone.

Cons: Sometimes it's glitchy when using the app and you have to restart it. I also wish that the emojis were more the colon style and not the blob looking ones.

Overall: Great tool to use to be able to quickly and easily communicate with employees, especially ones that are remote.

Simple, great chat. Works near perfectly.

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google Chat is great. It's integrated well into Gmail, runs smoothly, and rarely has any problems. Does a simple job well without over complicating things.

Cons: Not much to dislike to be honest. It does its job very well and doesn't try to get fancy or loaded with superfluous features. One thing that could be improved is how chats are archived and how they show up in search results in Gmail. Could definitely be smoother/more logical in terms of the execution/organization

Capterra-loader

Just like texting, but better! Makes communication in the office, at home, and on the go effortless.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Chat is just like texting, but better. You can use it on the computer and on your phone. While working on the computer you can add screenshots and links, and the same goes for when you use your phone. You can group chat or chat individually. I used Chat when I taught, and now I use it in business, and I also use it personally.

Cons: To be honest, I am not sure if I don't not like anything. Everything works well from the computer to the app on my phone.

Capterra-loader

Greatest chat client outside of Slack

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great service that's offered with gmail. Great for chatting with friends and coworkers. Great way to stay off your phone if you just need to send a quick message to someone.

Cons: You can only use this app with data on your phone. There's no SMS option since they removed it. So if you're in spotty service and rely on this app heavily, you'll have to move to your standard SMS app.

Overall: Great app for chatting and messaging people. I use it more compared to a standard MSM app on my phone.

Easily Chat with Coworkers and Friends

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use! I can talk to friends, coworkers, without leaving my desk. I mean, yeah it's great to have an in person conversations, but if I just need something quick, then it's at my finger tips. Also I can chat with my friends when I'm super bored.

Cons: I sometimes miss notifications when people message me. I wish there was a better, more reliable notification system.

Overall: I get the chance to stay in touch with people and get my questions answered!

OK for a free chat software, still in beta - hence more bugs than features

Jul 20, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: We've worked with Slack but since my company is a small one, we were looking into some cheaper option and decided to try Google Chat. The benefit to Slack is that it remembers all messages for free unlike Slack's free option. However, this is the only PRO I can think of ...

Cons: Maybe it is still being developed but it is not very easy to use, there are a lot of bugs which for the past 6 months haven't been fixed at all, when you create a group message and forget to write a comment, it gets deleted and you need to start adding everybody once again; no option to add a reaction or emoji to a comment - you can only add a reply; no option to add your own emojis like in Slack... in general it's a pretty simple, straightforward and boring chat.

Excellent software to be in touch with our family, friends, coworkers, etc. Great app to share photo

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That you can share many moments with the people you are in touch with, at the same time by sharing photos that make you go through it again. Also in a company is very useful to be more close in communication with your coworkers.

Cons: Sometimes when a new chat notification comes in, it only appears if you are in the window mail, but if you are in another window it doesn't advice you, until you go and open the mail window again.

Easy way to communicate with other instructors quickly

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I have a substitute teacher, or other science teachers need to ask a quick question, we use Google Chat to do so. We are already on our email, calendar, etc so this is very quick and easy to do

Cons: Sometimes there seems to be connection issues, or certain people cannot use chat, but I believe this is due to our security policies.

Overall: Quick and easily talk to others on campus. This has saved us a ton of time over the years

G Chat is very easy to use.

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that G Chat is connected to gmail. It is easy to create groups and organize contacts. Within the message itself, I like that you are able to easily add people to the conversation and start video calls.

Cons: I dont really have a con for this software. I have not really figured out a use for the "draw a message" tool. Other than that, I think GChat is easy to use and is a great value for the price.

Capterra-loader

A Great Chat Solution

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat is very easy to use and a nice way to keep up with what other people are doing on your team. I can create groups depending on projects or teams. It's easy to use within email and you can search your chats later too.

Cons: Sometimes I don't notice that I've received a chat message until later. I might just need to change a setting, but I don't feel like I'm always notified.

Some Great Features; Some Lacking Features

Aug 24, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Google's Chat platform is pretty user friendly and has a clean interface. You can chat around topics (Slack concept) so our team had a unique chat room for each of our project as well as separate rooms for chatting about bookkeeping, HR, misc, etc. You can turn off notifications for a particular chat room and only receive notifications when you are @mentioned. You can also leave and rejoin conversations. Google Chat also integrates with Asana, though I will say that we didn't end up finding much benefit from integrating the two. My favorite feature is the ability to search Google Chats in Gmail, filed under the Chats label.

Cons: The notifications have been a big buggy... sometimes the second message in a conversation doesn't come through. Our company has used several platforms, our favorite so far being What's App. Compared to What's App, Google Chat is lacking. In Google Chat, you cannot respond directly to a past comment which makes things harder to follow, and you cannot add a conversation icon, so in the list of all of the chat rooms you are a part of, nothing stands out; it's harder to quickly navigate. There are no read receipts or the ability to see when someone is typing a response.

Overall: We decided not to stick with Google Chat, simply because there are better tools out there. We were very hopeful because of the tight integration between all of Google's tools, but the advantages to Google Chat don't seem to outweigh the features that are lacking.

Great team intercommunication tool to save email space!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick, easy chat facility as an added feature to GSuite which allows you to communicate with other team members without need for email.

Cons: It has been known to distract staff with recreational chat which is a pain and obviously decreases efficiency - as long as this is monitored and you can trust staff to keep a minimum not a problem.

Overall: Quick and easy chat service for team members.

Google Chat Review

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love GChat as it allows me to quickly interact and message with coworkers, family, and friends at anytime. I can login on my PC, or I can use it on my phone. Super convenient and easy to use!

Cons: So far, I haven't run into any issues using GChat. As I mentioned above, it's easy to use and I can chat with coworkers/friends and family at the office or on the go.

Capterra-loader

Great tool integrated with gsuite

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this tool a lot for videoconferencing and chatting. It's great to keep your chats in a single place and say, refer back to an email, or copy paste directly in the tool.

Cons: Its a good tool, it just takes some time in getting used to.

Overall: Well, we are able to integrate with teams very quickly, share information on the spot, and be available for anyone within the organization in a jiffy.

Google Chat now called Hangouts - great for communicating within Google contacts.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use with its minimalist design. I usually use this for a fast chat with a client that is using gmail. Anyone with your email can invite you to chat, call, or video call with them. It's 100% free!

Cons: Unlike Skype, there is no way to edit a sent message, or delete selected messages. Other than that, it's a good communication tool.

Capterra-loader

I use Google Chat for work everyday. Love it!

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great system to take chatting with colleagues from computer to phone, great apps and extensions provide options that are not just web based.

Cons: Cashing can be an issue with my Chrome extension. Overall though no major issues with the service...

Overall: Ability to chat with coworkers easily. Chats are stored directly in my Gmail for quick reference and are able to be searched.

I use google chat to communicate with coworkers on a daily basis.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like that google chat is a simple interface. I use it to communicate with coworkers on a daily basis. It is also very helpful when working remotely. The video feature has also been quite handy.

Cons: I use google chat simply for the communication feature so I do not (personally) need all of the "bells and whistles". No cons come to mind.

Love gChat!! I use this every day!

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can use the chat on my phone and computer and that it updates at the same time. The use of this chat has made my job significantly easier.

Cons: I wish that when a picture was sent in the chat that clicking on the picture a new window was opened.

Overall: This has made my job significantly easier by allowing me to communicate with others seamlessly.

It's a decent, easy to use, simple chat

Jun 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Gets the job done without unnecessary flash. Good for use if you have a lot of people that are willing to use it over something else.

Cons: It's a little too basic for some things. They should have simple, easy to have features that are missing for no reason at all other than what seems to be laziness.

Overall: Stay in touch easily with a few of my friends

Biggest work distraction, in a good way.

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great for communication where I would normally send an email or a text message. All the great things about AIM that were lost, now are in Chat.

Cons: Hard to find what colleagues and friends that are online or use chat in general. Not the best for sending photos, as you have to upload them first, instead of just copy pasting.

Google Chat - Hangouts - One of the best multi platform instant messaging softwares

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Instant messaging across devices. Excellent utilization. Free and feature rich. Its one of the best and I hope google continue to develop the hangouts chat features. Especially useful at work, using Gmail to chat to someone with the app.

Cons: Sometimes It cant connect to the google servers. Downtime is frustrating.

Great chat tool to use for inter-personal needs!

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use the chat to communicate to employees if you have a quick question versus having to write an email out. You can add attachments and use fun emojis.

Cons: Once you delete the chat, it is gone forever. You can only communicate with others if they have a google account.

Overall: It takes the original instant messenger to a whole new level.

While working I coordinate with dozens of customers through texting.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I can easily get a number to for calling and texting for free. It's nice to have a business phone number that I can freely use for business interactions and isolate my personal business from my work. Having the two lives split is very helpful.

Cons: I wish that I could tab between different conversations. Currently I have to manually grab my mouse and then click when I want to switch from one conversation to the next conversation. I would really enjoy being able to switch conversations by simply pressing the tab key.

Overall: Quick access to a communication platform that allows me to contact dozens of clients within seconds.

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If you don't have slack you need to be using G chat

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Great for constant contact with coworkers and is embedded in Gmail where I work for most of my day. Reduces internal emails significantly.

Cons: Nothing wrong with the platform or anything I dislike. Quick and easy communication.

Overall: Really like the platform and that it reduces the amount of internal email at the org.

Keep track of everyone in one place

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With all the different chat apps out ther, google chat is great for keeping everyone in the loop. User friendly design allows for teams and service providers to always be on the same page

Cons: Having to invite people to chat, can mean waiting a bit for the initial conversation to start.

Love all the additional features that make if feel just like texting

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I love the fun emojis and add on stickers. I use this on my computer and the message pops up when I receive it which makes sure I respond promptly.

Cons: Everything is also saved in email format which is fine for my needs but not necessarily something I want or need?

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Works great across multiple platforms!

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This chat feature lets me stay connected with everyone on any device I'm on. It works well on pc, mac, android, android wear and even with android auto.

Cons: Only on occasion it does not let me know that I have a new message unless I open the app or window.

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Convenient Team messaging tool

Aug 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Since our business is already using Gmail as our main means of sending emails, using Google Chat is easy and has no setup 'costs'. The mobile app is easy to use and the automatic integration with things liks Hangouts is very convenient.

Cons: The only downside to this free-to-use chat integration is the fact that new messages are not displayed very prominently in Gmail. Often times I will send some chat messages to co-workers, that results in them not noticing it in Gmail unless they explicitly look.

Overall: We use this for all our internal communication with internal and external employees.

Google Chat is a great feature that I enjoy using.

Jun 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how easy it is to have a conversation via this tool. It enhances my day and makes it better.

Cons: I don't like that it can be hard to add users and people sometimes do not know what I'm referring to when I mention Chat within Google.

Overall: Love G chat

Simple and straightforward

Sep 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use and connect with existing contacts

Cons: Currently use in association with Google Chrome which can easily slow down other programs due to high memory demand

Overall: Easy to use for chat, great and simple option to video chat and share screens built in as well

This software works well on phones and computers, and is relatively easy to use.

May 21, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: What I enjoyed the most about Google Chat is how easy it is to use and the convenience it can provide. You are able to message anyone as long as you have their email, which can provide the convenience of texting without having to given anyone your phone number.

Cons: The features that I did not like about this software was the noise it would make whenever a chat was sent or received because it could be disruptive during a meeting or lecture. While it is not difficult to turn the notification off, I think that there could be a better way for the user to be notified of a new message.

you already have gmail open anyway, it's right there

Sep 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's right there on the screen while using gmail. It allows you to carry on a two way conversation that's way cleaner than a emails back-and-forth. You can search it. I don't get why my friends and co-workers want to use other things, so I have like 3 different programs open that do essentially the same thing. Some have slightly different features available. But to just chat, this sure does the job.

Cons: When you search, it's not easy to find the rest of the conversation. In the search results you just get the one thing that was said without the context.

Great Product

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Use this everyday to keep in touch with family and friends. Allow one to talk to people on their phones via computer. Easier to chat and worldwide. Use everyday

Cons: Took off remote desktop option which was great .

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The easiest way to stay in touch via chat

Aug 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to use and google is a trusted source for things like thid

Cons: There is not a lot in the way of true functionality other than just chat

Overall: I use it a lot, it's an easy way to stay in touch

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Expanding Feature

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Google Suite expanding into a chat function will help integrate our company more and more into the google infrastructure. It acts as an instant messaging tool where we can use for quick responses instead of e-mails.

Cons: Sometimes we may miss the notification that Google Chat offers to show that there is a new message.

G-Chat gets the job done!

Sep 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's easy to use and convenient for communicating with co-workers.

Cons: This seems trivial, but I think they can continue to improve their emoji options/quality.

G Suite Chat makes my office communication easy!

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that G Suite keeps my workday organized (Sheets, Docs, Drive, Calendar, etc) and Chat is just an easy built-in way to communicate with my co-workers within this whole system.

Cons: Chat is still in competition with Slack, so I have both. I wish I could streamline my communication down to one chat method.

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Awesome

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Google Chat gives my coworkers and I the chance to "text" one another from our computers through Google and it saves a lot of time if needing an immediate answer. This is better than emails in the sense that you can see when the person is typing and there is no lag time in the conversation. It updates in real time.....

Cons: I wish there was a print feature within the chat so that threads can be sent to a printer for a nice printout of the information

Great resource!

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using Google chat with colleagues at work--- it's a great way to stay in touch during the day.

Cons: The messages are automcatically archived.

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One of the most neglected utility from Google

Sep 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Although Google Chat is one of the best ways to leverage the most of GSuite, not sure why it is neglected. We are used to using messenger, instant chat by one of its social media competitors.

Cons: They need to make access to Google Chat more widespread. While its competitors from CRM to social media platforms are pushing their chat widget to be integrated with user websites/blogs, not sure what is holding Google back.

Overall: Need to start a campaign with popular content management systems wherein users get to integrate Google Chat widget as part of their websites.

I love it and use it all the time.

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: You can send so many links to things quickly without having to send an email.

Cons: Sometimes your chats don't go through for some odd reason.

Chat

Aug 06, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Chat works amazing for those quick messages in the office or during a meeting

Cons: I have not found any cons for Chat. Use it all day long.

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Google chat is very helpful for communicating with our team members

Jul 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. I have been using this for the past 6months and it is very easy to use and also user friendly application.

2. We can create group and send our message so that everyone in the group will get the message and no need to send separately to everyone.

Cons: They can allow the user to keep some customized background themes so that it will look good and they can add some features to backup all the messages in cloud so that the users can get it.

Super easy and effective!

Aug 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use the Chat app on my iPhone on a regular basis. The calls are clear, video is crisp, and the overall quality is better than other apps I have used. Inviting other is as easy as sending the link as a text message.

Cons: The one drawback is not being able to invite others via email or username from a list and dial them into the call. Now they are invited via link and they must click the URL to join.

Overall: I am able to join meetings on the go with the same clarity and features as on my laptop.

Awesome product and very convenient

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this product is that its super convenient. You can schedule meetings, create tasks, and get updates from your team within the chat . You can manage all of your work in just one feature. I mainly used it for my university class to communicate with my team members and it never failed us.

Cons: There really wasn't anything bad about this feature. I got a lot of good feedback from this product .

Overall: Saves a lot of time.

A good free chat application... But can be better

Sep 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Can chat but also upload certain documents and files all for free.

Cons: Not properly integrated with other G suite apps.

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Google Chat Review

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat is great for communicating with other people quickly. it implements well with if you are using all that Google has to offer with it's other software.

Cons: If you are not using all of Google's other software, then Google Chat might not be for you.

Easy to Use

Sep 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to instantly connect with my coworkers, especially valuable in a time crunch!

Cons: I don't like that there isn't an emoji keyboard. Sometimes I type what I think will be a certain face and it pops up completely different than what I thought!

I use Chat in the office and for personal communication!

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I keep my gmail account open all day at work. That is the main means of communication between coworkers. It is very convenient and easy to navigate.

Cons: Sometimes Chat does not work for a minute or two when it is first opened.

Love- nothing not to like about this!

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love having the ability to quickly chat with my browser. It makes life easier than going between windows- or going back and forth to phone while attempting to work.

Cons: I don't see any downsides. They've changed it so you can hide or be invisible as needed and so that you have to essentially request to chat with someone- it doesn't just automatically make you active and live chat with all your contacts on google.

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Easy and convenient choice for communication

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything Google is in sync and you can find all your contacts easily. It's free and convenient to use.

Cons: As of the current version, there is no lack or defect I can think of on desktop and mobile versions of this app.

Capterra-loader

Love it.

Aug 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google chat is fantastic. An easy way to keep up with contacts and plan meetings. You can do this with business or with family. I especially like the video chat option. It's often more effective and convenient than facetime or skype due to the fact that you sign into your google account to use it, along with all of their other integrated services.

Cons: Occasionally I'm frustrated when doing group video chat. When on person talks they are brought to the forefront of the video. But if someone else makes a noise like "mm hmm" then they are suddenly brought to the forefront. If the audio was a little smarter in how it worked I think video chat would be more seamless.

Overall: I'll always use this, frustrations or not.

Convenient Communication alongside Gmail

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's an easy way to chat with contacts when you are working in Gmail. My team has used it at different points since we are using the entire G Suite.

Cons: Although we are using the G Suite, we switched our day-to-day communication over to Slack since we preferred its functionality and ability to group into team channels.

Overall: An easy way to communicate with other G Suite users.

Chat is the best client for hangouts

Jul 03, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: Google hangouts is quick and easy to use. It if fast to setup a meeting and the meeting has video calling and screen sharing. The chat that runs with it is the easiest client to use hangouts with.

Cons: Google Hangouts has too many clients. It took a long time to discover Chat as a way of using hangouts.

Easy to use

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This is easy to use, and allows communication to flow from one location. I like that it is incorporated with Gmail, so I never need an additional window open!

Cons: When a group chat was added and other members delete the chat on their end, it removes their name from my archived chat.

Overall: Easy communication!

GChat is the best chat software

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. My team communicates through it all day. We post sales, comments, keeps everyone motivated and it's beyond simple to use.

Cons: There's really nothing that I dislike about gchat. It's great. We have alot fun during the day

Overall: My experience has been great. I had never useed it previously and just jumped right in

Great way of team communication

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to get a hold of teammate without need to take the time for email

Cons: With Google, you never really know who sees what you write

Free and easy

Aug 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Free and quick way to make quick contact.

Cons: Phone app is kinda slow on my iPhone 7 Plus

Overall: It's an easy way to chat with close contacts.

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Google Chat is Here to Stay

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat is a great tool to add to Google Suite. You are able to keep in contact with other users easily with the chat feature without having to email everyone.

Cons: People still prefer email and it's hard to break routine and have them switch over to the chat feature.

Google Chat, simple and effective

Aug 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about Google Chat is the simple user interface because it let you know where is everything.

Cons: What I like least about Google Chat is that you can delete conversations and it stock in the side panel.

Overall: I've used for several months and overall is a great experience using it.

Good Chat review

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how easy it is to just be able to chat with someone in another room. It¿s like being able to text but I do not have to have my phone.

Cons: There isn¿t much that I do not like about it. As a teacher I wish there was a way to be able to monitor students google chats.

Overall: It is very easy to use and convenient.

Capterra-loader

I use the chat feature in the google suite every day for communicating with colleagues.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The app layout for the desktop is nice to have on an office computer but the phone layout is also nice.

Cons: I am able to get gchat notifications on my apple watch but there is no gchat app to be able to respond or do anything other than view the messages.

It's Google so it's just there and works

May 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: This makes chatting with those in the Google eco-system very easy. And if you use the Google Apps platform then it's even easier.

Cons: harder to make this work if you want to work with people not in the google eco-system. More work on their side that may result in it just not happening.

Capterra-loader

Nice alternative to email

Sep 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It's nice to have this option available when using Gmail. You can easily search for anyone using their name, phone number or email and see if they were online to chat immediately.

Cons: It was sometimes TOO easy to use, like you could accidentally call or email someone in your contacts just by pressing a single button.

Good For Office / Enterprise Use

Jul 24, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Google Chat integrates directly with our office's gmail accounts, which means we don't have to go through the hassle of setting up separate accounts. There are apps and extensions for almost every platform and browser, so compatibility is great too.

Cons: The user interface of the desktop apps can be improved. There are also some great group features in other chat apps (like Slack) that make it a compelling draw away from Chat.

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Google Chat Allows for Chatter

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chat is part of the Google Suite. It allows users to chat with each other with ease. It's faster than e-mail and you can see when others are online.

Cons: People are still not as use to using Google Chat and would rather use e-mail.

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Chat, Chat, Chatterbox

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Google Chat allows for everybody to stay connected by using an instant messaging software that is connected with Google Suite.

Cons: Not as popular as other chatting software, but it is great that it is integrated with other Google software.

Simple and convenient.

Aug 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Chat works well when needing to send a message to clients i email or people in my contacts. Often use for group calls too! GChat is Great for Video meetings as well!

Cons: At times have issues connecting to Video chat. Window will sit loading for a bit then disconnect.

Are smart phones making Chat a thing of the past?

Aug 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Before the days of everyone having a smart phone, I would use google chats multiple times a day to stay in contact with friends/coworkers/family

Cons: Not as many folks use it to stay in touch these days

Overall: Thank you for creating a way to stay in touch with others. I like that you can tell when someone in active and able to chat :)

G Suite Chat is incredibly easy to use for anyone new to a computer

May 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: I like that the interface is easy to use. I am positive my 92 year old grandma could figure out how to use chat in under 5 minutes

Cons: There is not much I dont like about chat. I think if anything, they could change the way the notifications are given to users

Excellent application

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Google Hangouts every day for work. It is free, except for international calls other than Canada.

Cons: I wish that I could leave prerecorded voicemails to the people that I call because a lot of them do not answer.

Easy way to chat within the office

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Chats pop up on both PCs and cell phones. Faster than texting and logs as an email if the receiving person is offline.

Cons: Sometimes hard to get connected to a coworker for chat... seems to not recognize all our email addresses automatically.

Capterra-loader

The Best Chat Client

Aug 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Simple to use, fast, enough features, call and video call options, great app.

Cons: More difficult to invite others to your groups or add them to your account.

Overall: We use this daily at work to communicate with others.

Capterra-loader

Andrew Constant's review

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: GChat is one of the easiest and most efficient ways to communicate with the people I work with.

Cons: Sometimes the chat is delayed a bit, maybe there's a lag in the system, but it's not a long one.

Capterra-loader

Google Chat

Sep 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Is ease and confident, no need to much space on the cellphone or not need much internet for send or reciven information.

Cons: have 2 differrent more option on google.

Overall: I using on my work and cell phone.

Chatter matters

Aug 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Chat is an excellent way to stay in touch with family, friends and business associates.

Cons: The only negative feature is that it wasn't as readily used as email or texting. Many of my "contacts" do not participate in "Chat".

Google chat is my fave.

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to chat with my coworkers and friends without having to start a new email message.

Cons: I don't like how sometimes when you don't open the message and respond back, it keeps notifying you.

Overall: Love it!

Great alternative to slack

Sep 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We came from slack, and found nothing missing, and didnt have to pay the extra bucks that slack required.

Cons: At times, the online/offline status seems to become incosistent.

Great experience

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Absolutely incredible tool. Best instant messaging service currently available. Will not use any others.

Cons: No current complaints with GChat. It's just great at what I need it to be great at. Nothing to improve.

Capterra-loader

Easy to use chat software

Aug 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This is a great software that we use in my day to day work. Great interface and super simple to use.

Cons: The app on iOS isn't the best. I'd recommend upgrading that.

Capterra-loader

I love Google Chat

Aug 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: From productivity, to keeping in touch with my friends and family, Google Chat is a great add on to Google's robust product offering.

Cons: Nothing! Works great. Can't think of anything I'd change.

helps us communicate

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Instead of having to pick up the phone or send an email, we use google hat. its a lot fast and easier to use

Cons: I wish they would maybe add GIF's to chat