# Page 3 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Google Chat the right Team Communication solution for you? Explore 2383 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175800/Chat/reviews --- Google Chat 4.5 (2383) [View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Google Chat ## Showing most helpful reviews Showing 51-75 of 2383 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Reynaldo O. Freelancer Publishing Used the software for: 1-2 years ### "Google chat is not all that" January 15, 2025 2.0 My overall experience with Google chat is unnerving and not a highly rated chat communication tool. Pros It is a challenge for me to identify some great qualities, while I used the Google chat platform. I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion. Cons What I liked least about Google Chat is that it is not as professional as other communication platforms. I receive messages or have received unwanted messages in the past from fraudulent users. In my opinion it is a waste of space, and I need to delete it from my linked email accounts. Review Source VR Verified Reviewer Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "Great chat feature " January 16, 2025 5.0 Pros Easy to use like texting but then it is available anywhere you use google Cons Sometimes it would freeze in the past for me Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) So I could better communicate with people Review Source NF Nathaniel F. Owner Construction Used the software for: 1-2 years ### "Send and recieve messages easily" May 16, 2025 4.0 Pros I loved how easy it is to send and recieve messages. It also makes it very easy to send multimedia messages and share live location when desired. Cons Theres really nothing i can complain about to be completely honest. It does what its supose to do very effectively. Review Source MB Martin B. Race Mechanic Automotive Used the software for: 2+ years ### "Excellent and easy" April 22, 2025 5.0 Pros Its very easy to use and very easy to navigate with makes life easy for me and others using it. Cons I dont think there is anything i can say about google chat that is negative at all. Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 2+ years ### "Google Chat Review" March 12, 2025 5.0 Pros Being able to quickly communicate with a number of co-workers, both in groups or spaces, or by private messages. Also being able to share files, drop links, etc. Cons Sometimes I lose replies to messages in threads. Review Source JC John C. Video Editor Marketing and Advertising Used the software for: 2+ years ### "Simple and easy to use!" February 6, 2025 5.0 Simple and easy to use, but feels a bit basic compared to other chat apps. Pros Works great with Google apps and makes team chats super easy! Cons Lacks fun features like reactions and feels a bit plain at times. Review Source RI Roberto I. Digital traffic specialist Automotive Used the software for: 2+ years ### "Near-Perfect Professional Integration" January 13, 2025 5.0 The integration with Gmail enhances productivity by allowing quick, seamless information exchange (also in group), making it ideal for professional settings. Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration. However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in communications. Overall, while the tool is highly useful for professional purposes, adding message read receipts would improve more its functionality. Pros Integration with Gmail, very useful for professional scopes mostly when you need to exchange a quick info with your collegues. Possibility to create groups Integration with Google meet: with just one click you can send an invitation Cons You cannot see if your message was viewed Review Source MW Maxi W. Controller Information Technology and Services Used the software for: 2+ years ### "Chat Tool perfectly integrated into google workspace" January 27, 2025 5.0 Pros It integrates seamlessly with other google products like google drive and google documents. Cons There are no major issues. Sometimes when searching for keywords within existing chats it fails to identify everything. Review Source AM Alexandra M. Operational Services Manager Chemicals Used the software for: 2+ years ### "Convenient Chatting" May 2, 2026 4.0 Pros I love the ability to instantly chat with my colleagues within my Gmail. You can create group chats as well. Cons Gmail users are sent an email and a Google Chat when there is tagged activity in Google Drive. The double notification can be a little annoying but that’s my only con! Review Source OO Oscar O. Licenciado Food & Beverages Used the software for: 6-12 months ### "La mejor comunicacion." February 20, 2025 5.0 Mi experiencia a sido la mejor, gran fluidez en la imagen, buen nivel de audio. Pros Me facilita la comunicacion con familiares y en cuestion de negocios es la mejor opcion. Cons Deberia tener opciones de agregar mas pantallas para una reunion. Review Source HM Harshal M. Technical Project Manager Information Technology and Services Used the software for: 2+ years ### "All chat via G-chat" January 17, 2025 5.0 Pros simplest tool of google and most effective for new enterprises.. Cons threading of messages is not easy to manage Review Source ES Elena S. Marketing Manager Biotechnology Used the software for: 6-12 months ### "If you are a small enterprise this is a good tool." February 13, 2025 4.0 Simple to use and has all the basics for communication tools. Pros Its very connected to other google tools: google meets, docs, etc. If you are a small enterprise this is a very good tool. Cons I felt like it was not as complete as other chats that are in the market. Review Source LR Liz R. Owner Retail Used the software for: 6-12 months ### "1st Google Chat Review" February 1, 2025 5.0 My overall experience with Google chat is very positive. Pros I liked about Google chat most is that you can have conversations with businesses, or program/software developers as well as people from your own contacts list or teambase. Cons Nothing, everything about Google chat is great. Review Source Tebogo M. IT Support Associate Consumer Electronics Used the software for: 2+ years ### "Google Chat App Review " October 16, 2024 5.0 Google chat makes communication method simple, easy and Convenient. Pros The chat, video and call Functionality standout for me in this app. Cons None by far, maybe before the recent App updates and additional features currently in motion with the would have made me to have Cons regarding Google Chat but by far I’m loving the experience. Review Source VR Verified Reviewer Therapist Mental Health Care Used the software for: 1-2 years ### "Good office sharing tool" February 1, 2025 4.0 Convenient but not overly frequent use due to other participants not enjoying the interface Pros Placement was efficient. Easy to communicate with office sharing. Cons No existing customization to allow accommodation (larger fonts etc) Review Source CEO Cajetan Emeka O. Subject Matter Expert E-Learning Used the software for: 2+ years ### "Google Chat is absolutely Fantastic" November 18, 2024 5.0 Pros Google Chat is really very efficient for staff conversation and is well integrated into other Google products. Cons I can't think of nay downside. Absolutely fantastic! Review Source ES Elissa S. AR Accounting Used the software for: 6-12 months ### "Easy to use" January 7, 2025 5.0 Pros How easy and conveniant it is to use, never had any issues Cons Nothing, worked well for everything I needed Review Source AI Alex I. Graphic Designer Design Used the software for: 1-2 years ### "Easy to Use with Google ecosystem" January 5, 2025 4.0 Pros It makes communicating with Gmail contacts super easy and sharing Google files is a breeze. Cons It’s missing some of the advanced features that other platforms offer, and end-to-end encryption isn't always available. Review Source UB Usman B. Production Coordinator Building Materials Used the software for: 6-12 months ### "Google Chat the Goat" February 5, 2025 5.0 I enjoy chatting, using and sharing files through the app. Pros Fluidity of login and ease of access. I am an avid android user so this is great. Cons Ability to connect with my android phone with ease. Review Source JR Josh R. Bookkeeper Automotive Used the software for: 2+ years ### "Good for Google Users" March 17, 2025 3.0 I use it for storing messages and contacting those with Google accounts Pros Pairs really well with a google account, great for secure chatting Cons Requires data or wifi connection to use, unlike texting Review Source PP PRIYARANJAN P. Human resoures Consumer Goods Used the software for: Less than 6 months ### "Guide lines of chat" January 26, 2025 4.0 Communication facilities. Build guide to customer . Pros Highly support. Customer satisfaction. More demand Cons Lack of information. No value of time. Less productivity. Review Source SG Sara G. Owner Marketing and Advertising Used the software for: 2+ years ### "Easy to miss notifications" December 30, 2024 4.0 I use Google Chat when my clients want me to, but otherwise, it's not my first pick for a chat feature. Pros Google Chat is embedded in the tools I already use (like Google Docs or Gmail). Cons Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst all the other functions of the tools the chat window is embedded within. Review Source JC Jess C. Accounts Receivable Manager Chemicals Used the software for: 6-12 months ### "Google Chat Review" November 25, 2024 4.0 Pros I like the ease of communication with coworkers. Cons There is nothing specific I disliked about this product. Review Source KA Kalli A. Instructor Performing Arts Used the software for: Less than 6 months ### "Google Chat" June 30, 2025 5.0 Pros So easy to integrate app into all other Google applications. You don’t need any fancy device to use this application. Cons So far I haven’t really found anything I dislike about Google Chat. I am still fairly new to using this application. Review Source JA Jamie A. Prompt Engineer Computer & Network Security Used the software for: 1-2 years ### "Easy communication tool" August 9, 2024 5.0 It is easy to use and easy to communicate with team members and individuals. It helps me be more efficient, and there is no "free" version or addons that we need to get. Pros I like the ease of use, and I don't have to download any application. We use it for project group, social groups, and company and team announcements, so I am in chat all day everyday. I can also pin it so I always know where it is, and I can set notifications that don't interrupt me all day. I can also pin certain people and groups to easily find them, because those are the ones I need most often. Cons Because we use it so much, I do get a lot of pings from chats I don't really care about, like a social chat, but I still need to be a part of them. That is really my only complaint, and compared to the upsides, it's really nothing. Review Source Similar Products Featured