# Page 33 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 33 - Reviews of Google Chat

## Showing most helpful reviews

Showing 801-825 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joshua K.  
Web Developer  
Hospitality  
Used the software for: 2+ years

### "Google Chat is Useful"

February 11, 2019

5.0

I've had great overall experience, it's nice to keep in contact with people while also keeping working on whatever I may be in the middle of.

Pros

I enjoy having chat right next to my gmail, this makes keeping communication easier, especially if there are a few ongoing projects or discussions at the same time. It's also wonderful to have multiple ways to communicate other than using the phone, which is really time intensive

Cons

I'm not entirely thrilled with the placement within gmail, it seems like the placement manages to both require being searched for as well as blocking things that are needed.

Review Source

ST

Shiela T.  
Intake Specialist  
Telecommunications  
Used the software for: 6-12 months

### "easy to use"

December 21, 2022

5.0

Pros

Google chat is just amazing to use, I am using this during work and its very useful communicating with my team mates regarding the task everyday and also updating our managers when it comes to performance. I never experience difficulty using this software unlike other platforms there is a lot of restrictions. But this is very useful for team meetings and messaging.

Cons

So far I don't have anything to say about things I don't like with this software

Review Source

JS

Jennifer S.  
Payroll Associate  
Accounting  
Used the software for: 2+ years

### "Jenn’s Review "

March 11, 2022

5.0

Pros

Love to use at work. Super simple for quick questions instead of phone calls!

Cons

Nothing honestly, I absolutely love it for what I use it for!

Review Source

mA

mahmoud A.  
coach  
Animation  
Used the software for: 2+ years

### "google chat"

December 11, 2023

5.0

Pros

i like how it integrates seamlessly with other google products like google drive and google documents and google photos. I also feel like it’s a very stable product. i love google

Cons

i love all google products however it easy to use or not

Review Source

VR

Verified Reviewer  
Recruiter  
Computer Software  
Used the software for: 2+ years

### "G Chat"

August 20, 2019

5.0

Pros

I use google chat daily. it easily integrates with the iphone app as well and makes it easy to connect with people quickly rather than waiting for a reply over email

Cons

nothing; there is nothing wrong with this product!

Review Source

ML

Meg L.  
Events Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Gchat - streamlining communications left and right"

December 3, 2019

5.0

This is a quick, easy form of communication for our team that isn't disruptive.

Pros

I love that Gchat is integrated within Gmail's website so I don't have to have another window open. It's also great that in Chrome, the top bar will flash with a notification when you've received a message if you're on another webpage/tab. This software is great when you need a quick answer or are worried that someone might've missed an email that's important.

Cons

I wish there was a feature that you could "like" or "dislike" a comment. Sometimes a comment doesn't warrant a full response, but a simple acknowledgment option would be nice.

Review Source

VR

Verified Reviewer  
Graduate Assistant  
Higher Education  
Used the software for: 1-2 years

### "Easily stay in contact with team members wherever they are"

January 9, 2019

3.0

Pros

Often times, you need to get in contact quickly with a co-worker, but an e-mail seems too formal, and a phone call may not be practical. G Chat allows you to quickly see if a co-worker is available, and instantly send them a quick message, making communication a breeze.

Cons

If you are in a different window in your browser, it's way too easy to miss a G Chat notification.

Review Source

Alejandro T.  
General Manager  
Wine and Spirits  
Used the software for: 2+ years

### "Good for chatting"

July 6, 2021

3.0

Great experience inside my company, it made easier the collaboration system

Pros

Performance and speed make it a very useful tool

Cons

Now it's integrated with gmail, that's good, but now you cannot use the app, its only available inside gmail

Review Source

Zach P.  
Communications Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A great group chat feature integrated with G Suite"

August 19, 2019

4.0

Chat has proved effective at connecting large groups across the organization in a familiar Google environment that plays nicely with other G Suite products.

Pros

The ability to connect with a large group via Google Chat makes collaboration and document sharing easy by leveraging this tool found as part of G Suite. Much like any Google product it's simple, intuitive and has a marvellous UI. Great connectivity between other G Suite products like Gmail, Google Drive, etc.

Cons

Google is constantly changing and pivoting from products so it's hard to keep up with all the changes and redesigns. Google Hangouts seemed to work perfectly fine and I'm not sure that the switch to Chat was really necessary as the core functionalities didn't change a whole lot.

Review Source

EM

Elliot M.  
Technology Technician  
E-Learning  
Used the software for: 2+ years

### "Easy to use messaging app"

February 7, 2021

5.0

I like the ease of use and the compatibility and interoperability it has within other Google platforms. Overall, I love Google Chat.

Pros

Google Chat is an awesome feature to use within my day-to-day life. I use it to quickly get in touch with people in my organization instead of driving to another building, or waiting for them to answer the phone. Google Chat has proven effective in the age of remote learning, too.

Cons

I don’t like that in Google Admin, Google Chat and Google Hangouts are not separate. If I want to turn off Google Chat, I have to also turn off Google Hangouts. It’s just an inconvenience from an admin prospective.

Review Source

SE

Sabih E.  
Developer  
Computer Software  
Used the software for: 1-2 years

### "Nice addition to Google business"

September 26, 2021

4.0

It does the job, It has nice integration with other google services like google meet (can create instant meet room), google docs (can preview documents side by side instantly)

Pros

comes with Google business package, no need 3rd party software and additional subsription.

Cons

lack of features , commands and less integrations

Review Source

MQ

Maria Q.  
Digital Marketing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use Communication App"

May 17, 2022

4.0

It was a good experience; we still use Google chat but not as our main communication channel. It's really helpful when you have all the other Google services.

Pros

It linked with Gmail, and as it is our mail platform it was really great having it all in one place. Also, it allows separating your phone number from work activities

Cons

Sharing files is not too intuitive or easy. Also, they didn't have voice message sharing which was a real disadvantage.

Review Source

DW

David W.  
Tree cutter  
Environmental Services  
Used the software for: 1-2 years

### "Love Google chat "

February 17, 2022

5.0

I can contact all my people

Pros

It's on all phones with google most people have it

Cons

Nothing I have never had a issue where it was bad

Review Source

VR

Verified Reviewer  
Senior Systems Engineer  
Internet  
Used the software for: 2+ years

### "Just works"

November 21, 2018

5.0

Pros

I've used gChat for years. While it doesn't have a ton of bells and whistles, it just works great

Cons

Google keeps trying to move away from chat and make new solutions. Just leave it alone and let me have my gChat

Review Source

PS

Pamela S.  
Sales Director  
Cosmetics  
Used the software for: 2+ years

### "Quick and easy"

April 21, 2022

5.0

love it,saves me time and is quick and easy to use

Pros

saves me time and make it easy to chat with people in real time

Cons

nothing, love the software- is it easy to use and so helpful

Review Source

Andre L.  
System Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Convenient and fast messenger "

July 6, 2021

5.0

What was proposed, answered perfectly. The union with other Google tools is certainly a differential.

Pros

Another Google ally. With Hangouts we have a very practical and fast messenger within a tool that has already been implemented as a work tool.

Cons

The simplicity of Hangouts is evident, however, it meets what was proposed very well. And it is already integrated with other company tools.

Review Source

VR

Verified Reviewer  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Video/Audio Calling"

February 25, 2021

4.0

Pros

You can get connected to people around the globe easily. Easy to use and it automatically connects you to your google account.

Cons

There are similar other options too that provide you better funtions and features

Review Source

JM

Jessica M.  
Site Supervisor  
Education Management  
Used the software for: 1-2 years

### "Daily User"

May 5, 2022

5.0

Pros

That I am able to message and send pictures with ease. I am able to communicate with people at a quickly and efficiently. I am able to see when they are online & you are able to choice to save the conversation or have it delete within 24 hours which its a plus.

Cons

That at times it lags, but just closing and reopening helps.

Review Source

TC

Tanirah C.  
Shift supervisor  
Food & Beverages  
Used the software for: 6-12 months

### "Google chat review "

May 24, 2022

5.0

Pros

It’s fast and very easy to use for anyone

Cons

The freeze sometimes it freezes because of the internet

Review Source

Philip T.  
\*Star Creator  
Religious Institutions  
Used the software for: 2+ years

### "G Suite Chat is good/cool"

February 19, 2019

5.0

Good program. Cloud Link, over the air. Optimism understood.

Pros

Quick chat, in line with anti-hack of the past, new facebook, new linkedin, etc., so to speak.

Cons

More app. perfection, app. fluidity, UI grace, social grace, etc.

Review Source

VR

Verified Reviewer  
Site Director  
Marketing and Advertising  
Used the software for: 2+ years

### "G chat is a simple way to stay connected!"

February 20, 2019

5.0

Pros

We use this for communicating across 4 states. Its convenient and simple to use. Functionality is awesome.

Cons

I wish I had more information on its functionality and use. I feel we leave a lot on the table.

Review Source

TK

Terri K.  
Project Manager  
Translation and Localization  
Used the software for: 6-12 months

### "Hangouts pt. 2"

March 25, 2022

5.0

Pros

Those familiar with Google Hangouts will find the transition to Google Chat as easy as I did. The upside is that the new app also comes with a neater space for organizing/naming team chats than Hangouts did, and giving them their own separate spaces is a brilliant interface move that keeps me from accidentally messaging the wrong chat when I meant it to be private!

Cons

For me, I haven't been able to figure out how to get push notifications on my phone for Google Chat. The app does show an icon when there are unread messages, but even after resetting my notifications and putting my preferences in, I still don't get push notifications on my iPhone. Not a deal breaker, though -- I'm on the app often enough that I usually don't miss too much.

Review Source

VFF

Vanessa Fernanda F.  
Psychologist  
Consumer Services  
Used the software for: 2+ years

### "Light and handy alternative."

February 21, 2022

3.0

I've used it for team comms and multitasking.

Pros

It's a light and usable alternative for team comms.

Cons

May not be the most complete alternative.

Review Source

VR

Verified Reviewer  
Marketing and Sales Director  
Consumer Goods  
Used the software for: 1-2 years

### "Communication is KEY"

December 10, 2018

5.0

Pros

We use google chat to keep in contact with employees in our business. Google chat is easy and quick. All the messages are kept in the same location as all the other other company information (G SUITE)

Cons

Now that texting and other messaging services are available, google chat isn't as necessary, but it is nice to have all business information in one system.

Review Source

ME

Miracle E.  
Manager  
Accounting  
Used the software for: 2+ years

### "My Review"

March 21, 2022

5.0

Been so cool and easy to use

Pros

It easy to use and been using it for ever

Cons

its just perfect and I use it everyday .

Review Source

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