# Page 40 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 40 - Reviews of Google Chat

## Showing most helpful reviews

Showing 976-1000 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shannon Simone M.  
CEO  
Internet  
Used the software for: 2+ years

### "A free multi user vieo conferencing tool"

August 15, 2021

4.0

I still love google hangouts for users that don't want to purchase a product for multi user video conferencing. It is easy to use and built right into google.

Pros

Google hangouts is free and allows multiple users without having to pay for Skype for business or zoom.

Cons

The transmission quality needs some work as sometimes the video and sound is off time or blurry.

Review Source

IG

Ishan G.  
Founder  
Apparel & Fashion  
Used the software for: 2+ years

### "I am a Google chat addict! "

March 7, 2022

5.0

Pros

I've been using it for over a year now and I have to say, this app has done wonders for my productivity. It's not only saved me time but also improved the way I work. I love how we can communicate so easily using Gmail as our main email provider. My experience has been excellent!!

Cons

google need to work on its UI and also they need to work on privacy controls.

Review Source

II

Infant I.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Easy way to communicate with teams asap"

February 3, 2022

5.0

Pros

\- Team communication made easy, because we no need to open Google chat as a seperate application, it is integrated with Gmail - Since it integrate with Gmail we can easily see the message in office hours - Mobile application also available for easy of access

Cons

\- Document attachment is very worst process in the Google chat

Review Source

AA

Alona A.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Google Chat"

February 3, 2022

4.0

Pros

I enjoy how easy it is to send an invite to another person through email or text.

Cons

Sometimes photos and videos fail to load which can be annoying.

Review Source

ANDREW T.  
video coordinator  
Broadcast Media  
Used the software for: 2+ years

### "Good chat service from google"

December 10, 2019

4.0

I like the quick and reliable chat service from google. I like it a bit more than some competition as well.

Pros

I like being able to chat with work related and personal chats in a quicker fashion than writing an email. I like the instant part of the messaging as well and seeing if colleagues are online as well.

Cons

I don't know all the aspects to the service yet so it's hard to say what I don't like yet. I will have to learn more functions to see if any drawbacks.

Review Source

TO

Travis O.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Way of Running Several Different Chat Groups"

July 16, 2019

5.0

I use Chat in my personal life, specifically in keeping up with friends who live in different parts of the country. I use it almost daily for sending messages, photos and videos, and for doing video calls when we want to chat or play a game together. It's very easy to create and use different chat groups and keep those chat threads separate and organized.

Pros

Very easy to use for messaging, sending pictures and videos, and for doing video calls. It's easy to create and manage several different chat threads.

Cons

I have not had any issues in my time using Chat.

Review Source

Christa B.  
Senior consultant  
Furniture  
Used the software for: 6-12 months

### "Chat is better!"

December 9, 2019

5.0

Pros

Clean and easy to use. Perfect way to connect with co workers and be able to see if they are o line or away.

Cons

Not able to see how long someone has been inactive in the app.

Review Source

Sierra O.  
Sales and Marketing Specialist  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "A Helpful Google Tool"

October 14, 2018

5.0

Pros

I like to use Google Chat when at the office for quick and easy replies between coworkers. It is great for those little questions or bits of information that do not need a full email for.

Cons

There is nothing that I do not like about Google Chat.

Review Source

VR

Verified Reviewer  
Communications Director  
Environmental Services  
Used the software for: 2+ years

### "Easiest way to chat"

October 31, 2019

4.0

I don't use it much anymore because texting is so easy and I need fewer distractions, but it's still the best chat around. Remember AIM???

Pros

It's nice to have your chat right there in your email, so as you're going about other tasks you can check in on your chats with friends. You don't have to pick up your phone to text, it's just right there on your computer screen.

Cons

It's hard to figure out how to not be visible to everyone in your contacts, but only to certain people you actually want to chat with.

Review Source

VR

Verified Reviewer  
Communications and Marketing  
Architecture & Planning  
Used the software for: 2+ years

### "Simple, great chat. Works near perfectly. "

July 25, 2018

5.0

Pros

Google Chat is great. It's integrated well into Gmail, runs smoothly, and rarely has any problems. Does a simple job well without over complicating things.

Cons

Not much to dislike to be honest. It does its job very well and doesn't try to get fancy or loaded with superfluous features. One thing that could be improved is how chats are archived and how they show up in search results in Gmail. Could definitely be smoother/more logical in terms of the execution/organization

Review Source

NM

Niv M.  
Project manager TL  
Gambling & Casinos  
Used the software for: 2+ years

### "Google Hangouts communication software "

August 26, 2022

4.0

Pros

Very easy to communicate with other people via chat or calls. Respond very quickly.

Cons

Not enough smart features and integration with other apps.

Review Source

TJ

Tami J.  
Transaction Coordinator  
Real Estate  
Used the software for: 6-12 months

### "The Ultimate Company Communication Tool!"

May 14, 2019

5.0

Chat is really the best way to communicate information company wide, big or small and keep it there for reference or viewing at a later time. It keeps things very organized and in categories, designed to your specific needs.

Pros

This changes the face of your companies ability to communicate and have access to that communication, small and large groups within your organization. Posting is simple and user friendly, notifications are multifaceted, via email and on the app. Super easy to organize the groups and super easy to maintain.

Cons

If you are like me and you hate notifications on your apps, on your phone, its a bit of a pain to get these to go away. I think of it as a fishing expedition, even when I select unread, I can't always get all notifications to go away, that makes me a little crazy, but not enough to dislike Chat.

Review Source

CB

CAITLIN B.  
Communication and Events Coordinator  
Education Management  
Used the software for: 2+ years

### "G Chat"

November 29, 2020

4.0

It is a great alternative to email. It allows for more informal conversations, and sometimes address immediate needs that cannot wait for the person you are conversing with to open that email.

Pros

I like that you are able to both talk to individuals, groups, or "rooms". It is a good alternative to email that allows for a little more informal conversation.

Cons

The sidebar of the chat options in gmail takes up far too much room when open. I would prefer that it was always hidden so that the email folders were priority.

Review Source

RC

Raluca C.  
SEO manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy daily team communication"

February 28, 2021

5.0

Pros

We use it daily for our internal team communication and video calls. It is totally free and you can have it set up on your desktop and phone. Their interface is user friendly and you can easily create new chat rooms. Google Hangouts integrates well with other Google products.

Cons

You must have high speed internet to use it because a slow speed internet will make it hard to use. The sound and video quality could be better. Not great for enterprise and client meetings.

Review Source

VR

Verified Reviewer  
Operations Analyst  
Computer Software  
Used the software for: 2+ years

### "Gchat/Hangouts has seen better days"

December 10, 2019

5.0

Chat was good when it was a burgeoning standard, but has been surpassed by competitors in the business field.

Pros

It was really effective for the beginning of inter-office instant messages. Providing a perk overlooked by outlook, but has failed to keep up with changing employee dynamics

Cons

Things we now see standard in slack - ease of an ability to make channels and groups. Lack of customizable screens, and multiple conversations being in multiple popouts

Review Source

AJ

Apeksha J.  
Product Development - Designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "G Suite for Business Chat"

September 13, 2019

5.0

I am using G suite chat to carryout simple convocations with my Gmail contacts. Simple things i miss or I want to explain, I do with this facility after an email.

Pros

Well google is providing the facility to chat with my friends and business partners through my gmail account for sometime now. Chat can include sharing of documents through drive and word,spreadsheets,pdfs and many more can be shared with a higher security. Entire facility is free and available for any Gmail user which is amazing.

Cons

Chat platform is not interesting as famous social media apps. Service is not provided for mobile apps. Less popular yet. Available only among Gmail contacts.

Review Source

AS

Akshay S.  
HR Operations Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Awesome platform"

June 23, 2022

5.0

Pros

It helps us a lot for daily communication with the team and is easy to use.

Cons

There are limits to features and options to make the useability more exciting.

Review Source

LO

Levan O.  
Software Engineer  
Program Development  
Used the software for: 2+ years

### "Greate Communication Software"

December 1, 2020

5.0

Pros

It is fast and has a lot of features, like integrations with Jira. It also has integration with Google Meet and it's easy to make video call ASAP. It's very cheap, comparing to other top level chat applications, like Slack.

Cons

It lack some of integrations, comparing to Slack. Design can be a little bit better, for me. It lacks colors and overall looks a lit bit rough. Chat which is at Gmail page is not always synchronized and it creates some miscommunication.

Review Source

GH

Gompa H.  
Software Quality Analyst  
Computer Software  
Used the software for: 1-2 years

### "Google Hangout"

March 6, 2023

5.0

Pros

Easy and quick conversations, provides multiple options like googlemeet

Cons

Does not support large video files and sometimes video take more time to load

Review Source

RV

Ray V.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Great for work and play"

June 4, 2022

5.0

Pros

I like the functionality of the application and that fact that I can set it up like texting on the phone on the go or on my desktop screen. Another great feature is that it’s link to my work email and all my contacts carry over to the chat from emails!

Cons

It will need internet connection to work unlike texting or calling.

Review Source

John W.  
Owner  
Sports  
Used the software for: 2+ years

### "Great Product"

May 24, 2019

5.0

Pros

As with all Google products, I like that it makes sense and is easy to use. I use Google products for so many things and this is no different. They make it very easy to communicate with friends, family, and co-workers when needed.

Cons

I haven't used the mobile version but I have heard a few negative things about it. I only use it when I am on my laptop. I personally haven't had any issues or problems with the software.

Review Source

VR

Verified Reviewer  
Student  
Legal Services  
Used the software for: 2+ years

### "A convenient messaging software"

June 11, 2021

4.0

My overall experience has been very good. Hangouts is a really convenient software.

Pros

Google Hangouts is free and is super easy to use. It is very reliable and I love that I can conduct interviews and meetings on it easily due to its group chat function.

Cons

When compared to other messaging software, I feel that Hangouts has some limited features. It does not allow users to select a message and reply to it or edit messages after sending them.

Review Source

WH

Waqar H.  
HR Manager  
Real Estate  
Used the software for: 6-12 months

### "Review About Google Chat"

May 16, 2021

5.0

Overall my experience with google chat is aweasome. I mostly use it to get in touch with my friends and family. I also use it for business meetings and it very easy to use and with a nice GUI. You can schedule your meeting or set a reminder for anything (good for me because i forget everything without a reminder).

Pros

Pros Using Google Chat: 1. Easy To use, User Friendly 2. Perfect Integration with GSuite, You can use it with Google Drive, hangout, and Gmail. 3. Easy to schedule anything (You can set reminder for meeting) 4. You can use it for both business as well as for personal use, You can enjoy group chat with your family and friends.

Cons

Cons Using Google Chat: 1. it's hard to find any reason for dislike, old version was a little clunky but with the recent update, the problem is solved. 2. Frequent Updates (With no Actual Changes)

Review Source

VR

Verified Reviewer  
Student  
Higher Education  
Used the software for: 6-12 months

### "Good for some circumstances"

April 5, 2022

5.0

Pros

I like how it is integrated into Google which makes it easy to access

Cons

You do not know when someone messaged you

Review Source

SN

Sheikh N.  
Recruitment Specialist  
Human Resources  
Used the software for: 1-2 years

### "Frequent user"

October 15, 2022

4.0

Awesome overall user experience.

Pros

Ease of use, real time delivery of messages, basic user interface, there was an option to see who is online.

Cons

We can’t integrate Project Management or To -Do Lists.

Review Source

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