# Page 44 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

---

Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 44 - Reviews of Google Chat

## Showing most helpful reviews

Showing 1076-1100 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Ryan M.  
Clerical Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Google Chat - Great Product"

February 8, 2022

5.0

Pros

I like the fact that we can have Google Chat at work separated from our personal Google chat, and with ease. It's great that they added the GIF function.

Cons

Upon adding GIF function, some of the normal facial/item icon options were decreased.

Review Source

JL

Joy L.  
General Manager  
Retail  
Used the software for: 2+ years

### "Easy to use and onboard gmail users if they don't use alternative communicative software. "

December 21, 2022

5.0

Pros

Google Chat is built in for everyone who uses gmail for their email. It's easy to communicate with other gmail users via this chat option.

Cons

Since the chat system is quite bare bones it's too simple of an interface for scalability or advanced instruction communication with peers.

Review Source

GR

Gilberto R.  
IT Manager  
Consumer Services  
Used the software for: 2+ years

### "New features is necessary"

January 18, 2021

5.0

Pros

Easy to use and fast connection in poor internet environments, nice integration with all Google suite.

Cons

Needs to improvements some features like share your desktop, share documents in the same interface.

Review Source

KH

Kelsey H.  
Technical Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Easy to Use Messaging Software"

October 22, 2019

5.0

Ability to converse with friends in a quick and easy way.

Pros

Gchat is great for online chatting with your friends. It's awesome that you can go back later and find conversations. I also like that I can still send photos and other attachments through chat.

Cons

There should be a better notification system when you receive a chat while you have Gchat open because all it does is turn green and I often miss new chats.

Review Source

VR

Verified Reviewer  
Co-Founder and COO  
  
Used the software for: 2+ years

### "Convenient Communication alongside Gmail"

June 12, 2018

5.0

An easy way to communicate with other G Suite users.

Pros

It's an easy way to chat with contacts when you are working in Gmail. My team has used it at different points since we are using the entire G Suite.

Cons

Although we are using the G Suite, we switched our day-to-day communication over to Slack since we preferred its functionality and ability to group into team channels.

Review Source

Mohamed K.  
Senior Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Google Chat Review"

April 26, 2021

5.0

it was an amazing experience

Pros

quick response can be used through google chrome extension available too inside the Gmail

Cons

Sometimes it hangs and need to refresh the page

Review Source

AL

Allison L.  
Customer Service Representative  
Consumer Services  
Used the software for: 1-2 years

### "Excellent Communication "

July 28, 2022

5.0

Pros

Self sufficient and operates very quickly.

Cons

No complaints. It works above expectations

Review Source

JJ

Jacklyn J.  
Owner  
Wholesale  
Used the software for: 2+ years

### "Crappy and would not recommend"

December 18, 2021

1.0

I absolutely hate it and will not ever use it again

Pros

There's nothing that I like about this software they are better off at getting rid of it

Cons

I hate everything about it I get the most out of the blue crap and stuff that shouldn't be on there considering it's supposed to be for business use

Review Source

Bartosz G.  
Mudlogger/Junior data engineer  
Oil & Energy  
Used the software for: 2+ years

### "Great alternative for other "messenger" services."

April 12, 2019

5.0

I use it occassionally to chat with people, and I never had any issues with it. Check it out, it's really simple to use!

Pros

That it's connected with GMail. I just log-in and I can chat with basically everyone on my contact list! It's really simple, there's no special philosophy to it. It's just chat!

Cons

It's so simple that I would have to think really hard to come up with a con for this service. I did, and I didn't find one.

Review Source

VR

Verified Reviewer  
Quality Assurance Evaluator and Trainer  
Higher Education  
Used the software for: 1-2 years

### "Convenient and Reliable"

January 29, 2019

4.0

Very simple and easy to use.

Pros

Google chat is a communication alternative and comes in handy across the board.

Cons

Nothing much to say, I've had nothing but great experiences.

Review Source

AA

Alex A.  
TMS Solutions Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Ease of Use"

December 2, 2021

5.0

Pros

Google Chat makes it easy for me to quickly chat internally with co-workers- it lets you know if the person is active on chat & when you are messaged it will notify you.

Cons

I do not have anything negative to say about Google Chat. I have not run into any issues using the software

Review Source

VR

Verified Reviewer  
Social Work Intern  
Education Management  
Used the software for: Less than 6 months

### "Great for Communicating with Team"

October 12, 2019

5.0

The business problems that we solved with Chat was being able to increase our communication with each other in our team and we have definitely been able to accomplish this!

Pros

What I really like about G Suite Chat is how easy it makes it to communicate with the rest of our team. This makes us more quicker to respond to each other rather than how we are when we email each other. I highly recommend this for making communication more seamless!

Cons

What I like the least about this software is that now that there are many softwares like this, like Slack, there's nothing that makes G Suite Chat more convenient than others. I really hope future updates has more features that differentiate this program more.

Review Source

EA

Eli A.  
President  
Management Consulting  
Used the software for: 2+ years

### "Great tool to get started with basic team communication "

October 3, 2022

4.0

It's a great service to get started with small teams.

Pros

It's easy to deploy, and there is no software required other than our browser.

Cons

It would be best if were an independent application that integrated all features

Reason for choosing Google Chat

It was included with the GSuite.

Review Source

IM

Issrrael M.  
Advisor  
Information Technology and Services  
Used the software for: 1-2 years

### "fast communication hub for Google environments"

September 27, 2021

4.0

Pros

Into Google environments, this chatting tool allows to keep connected whole team work in real time and multimedia sharing.

Cons

it would be better if able to share gif files and voice messages easily

Review Source

ZP

Zacharia P.  
Healthcare Consultant  
Biotechnology  
Used the software for: 1-2 years

### "Very good video conferencing, both with friends or work colleagues"

February 28, 2022

5.0

This is a great video conferencing alternative to zoom and microsoft teams.

Pros

Definitely ease of use. Also, the fact that it integrates directly with a large suite of other google products.

Cons

Sometimes things can get confusing when there are many different users at once. Normally not a problem though.

Review Source

JFF

Justine F F.  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Chat in Google"

February 19, 2022

4.0

Pros

I love that Google Chat lets me communicate with my teammates. We can simply talk about work tasks and receive emails when we haven’t opened or replied to the last message in the thread.

Cons

Nothing is wrong with Google chat so far

Review Source

VR

Verified Reviewer  
Pixel Pusher  
Internet  
Used the software for: 2+ years

### "Simple but works great."

December 5, 2019

5.0

We use G Suite chat for talking to friends and clients.

Pros

The G Suite chat is a nice all-in-one service for chatting with friends and clients. Having your email and chat in the same place is a nice feature. Plus you can use the email search to find chat messages.

Cons

The only negative is that not everyone I know is on G Suite chat, so I a few other chat services I use.

Review Source

TS

Teara S.  
Self employed  
Photography  
Used the software for: Less than 6 months

### "Amazing"

December 21, 2022

5.0

Pros

I love Google chat and so there options to provide an excellent chat service

Cons

The jest thing I like would have to be nothing no complaints

Review Source

EK

Ernest K.  
Physical therapist assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for communication "

February 20, 2020

4.0

Overall i enjoy using Google chat to communicate with my staff members as i can use it on my laptop.

Pros

I like the ability to use this application by phone, tablet and computer. Communication with my coworkers is essential in my field for data collection.

Cons

There is a lot of spam messages that come across that are very inappropriate this needs to be addressed as it looks like hackers attempt to access information.

Review Source

KM

Katie M.  
LPC  
Mental Health Care  
Used the software for: 2+ years

### "I use it daily!"

December 19, 2019

5.0

GChat is great for daily communication with anyone in your life.

Pros

GChat allows me to connect quickly with colleagues and friends. I like that I can send images and documents, make phone calls, and more, plus access it easily on my phone as well as my computer.

Cons

GChat is so easy to use that it can be a little distracting, and if there is a way to set up a do not disturb feature, I haven't found it yet.

Review Source

NI

Nikita I.  
RMO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Google Chat for team communication at work"

October 10, 2023

5.0

Pros

Google chat is pretty easy to use. It has a simple UI.Sending direct messages is very convenient. It also has the feature to make a group chat and include members of the team which helps alot with project coordination and management

Cons

The file sharing option can get clunky sometimes

Review Source

AS

Alyssa S.  
Supervisor  
Hospital & Health Care  
Used the software for: 1-2 years

### "Awesome chat application"

March 6, 2023

5.0

Pros

Super easy to use especially in Gmail to quickly share info

Cons

no issues great integration and easy to-use messaging app

Review Source

BE

Benjamin E.  
Colorist  
Design  
Used the software for: 2+ years

### "Google Chat is the standard!"

March 12, 2022

5.0

I love using Google Chat at work. I trust it and know everyone will receive my messages. 10/10 I highly reccomend!

Pros

I like how easy it is to use. It’s almost a classic standard at this point. One of my favorites to use!

Cons

There’s not much I don’t like. Customer service can be a little slow at times.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Information Services  
Used the software for: 2+ years

### "Removes email clutter"

March 23, 2021

5.0

Perfect for quick messages and conveniently located in Gmail. It's my preferred method of communication to free up my inbox from multiple email threads.

Pros

Google Chat is integrated into Gmail so it's quick to send messages to other coworkers through the product versus sending an email. Eliminates the back and forth of email and all chats are archived so you can easily return to old messages if needed. You can also chat with multiple people, launch video meetings and paste images directly in the chat box.

Cons

Google Chat has a function that allows users to see if a person has read a message or not. Personally, I don't like that as I don't have an immediate response, but don't want the person to know I have read their message.

Review Source

LC

Lisa C.  
Processor  
Real Estate  
Used the software for: 2+ years

### "Impressive "

March 23, 2022

5.0

I love google chat!

Pros

I love the speed of google chat. I also like how you can tell if someone has read it. It is quicker than a text message!

Cons

there is nothing that i dislike, the speed is phenomenal.

Review Source

Similar Products

Featured