# Page 47 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 47 - Reviews of Google Chat

## Showing most helpful reviews

Showing 1151-1175 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Sheronda C.  
Trade Compliance Specialist  
Computer Hardware  
Used the software for: 1-2 years

### "Great for direct messaging or group chats"

October 14, 2022

5.0

Pros

What I like most about Google Chat is that it's great for quick and instant communication with team members, whether one-on-one or group interactions. I love that you can share files within messages as well.

Cons

What I lease like about Google Chat is that the message boxes sometimes resize by themselves. Other than that, it's a great communication tool.

Review Source

MO

Michael O.  
owner  
Food & Beverages  
Used the software for: 2+ years

### "Google chat is an oldy but goodie"

December 6, 2019

5.0

I have been chatting with international friends for years on gchat. It's always open and always on so rather useful I'd say.

Pros

I like that it's integrated into Gmail. Almost everyone has a gmail account so it's pretty easy to find people you know on gchat.

Cons

I guess it could be updated to include more emojis and maybe even avatars and animojis. Still for what it is, it is functional.

Review Source

Jason R.  
Tech  
Apparel & Fashion  
Used the software for: 1-2 years

### "Free and easy "

August 25, 2018

5.0

It’s an easy way to chat with close contacts.

Pros

Free and quick way to make quick contact.

Cons

Phone app is kinda slow on my iPhone 7 Plus

Review Source

JK

Jeremy K.  
Solutions Consultant  
Computer Software  
Used the software for: 2+ years

### "The superior chat platform"

March 6, 2020

5.0

Overall I highly recommend Google Chat and it is my preferred method of communication.

Pros

Google Chat is by far my most used software - it offers an extremely quick and intuitive way to chat with other AND it's free, can't get much better.

Cons

Nothing I dislike about Google Chat - sometimes the video chat quality can be better but that may also be because of the Wifi on my end.

Review Source

JS

Jessica S.  
Brand Director  
Construction  
Used the software for: 6-12 months

### "Not good for larger businesses"

October 18, 2022

3.0

We ended our use after 6 months. We were not overly impressed and are much happier on Teams.

Pros

This is a simple internal chat software that works, but more mostly basic things.

Cons

Google is really not great for anything more than a small business. It does not sync well with other programs, and is very far off from comparing to Teams.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Google Chat

Cost

Review Source

NH

Nicholas H.  
IT Support Manager  
Insurance  
Used the software for: 2+ years

### "Simple Chat Program"

August 31, 2021

5.0

Great, simple product to use alongside your other Google Tools.

Pros

\-Simple -Easy to Use -Integration with Google Accounts, etc. -Transcripts -Apps for Mobile

Cons

\- Goes Down sometimes -Note as many options as other chat platforms -Not many people use it

Review Source

CO

Cesar O.  
Operations Supervisor  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great Communication tool"

December 21, 2022

5.0

Great overall communication business tool.

Pros

Our most used features are file sharing and overall communication, the app is great with those.

Cons

None at this time, we\`ll continue using it and update review.

Review Source

VR

Verified Reviewer  
Customer Support Manager  
Computer Software  
Used the software for: 2+ years

### "Chat, chat, chat!!"

October 16, 2019

4.0

It's pretty great. Super easy to use and free, free!!

Pros

So many people use google and when you find a friend you can chat for days. Who needs a phone when you have google chat.

Cons

What is there to complain about? Nothing. Freaking love it. I guess there is one downside you need Wifi/compatible. Friends need to have google too.

Review Source

ZS

Zachary S.  
Dean of Students  
Education Management  
Used the software for: 2+ years

### "Could do more but its nice"

October 6, 2022

4.0

Pros

Being able to message co-workers when they may be too busy to take a phone call without having to send a formal email

Cons

I feel like sending images like screenshots would be a good implementation.

Review Source

ADSO

Adam David Stefan O.  
Business Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great way for chatting, but not much more than that. "

October 5, 2022

4.0

Pros

It's very easy to get going. I mean, the chat functionality is basic, intuitive and easy to use. Also, it's connecter to everything with Gmail, Google Cal etc.

Cons

The interface is rather boring, and I'm missing certain features that e.g. Slack is providing when it comes to communication channels, plugins etc.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Review Source

VR

Verified Reviewer  
CRM Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### " Google Chat Review"

October 8, 2018

4.0

Pros

Easy to use, very basic. Comes with google products, so that you can chat with gmail email contacts and that helps to speed up process in order to receive quick answer from your contact or ping about your sent email.

Cons

Cannot share big size documents or pdf format files.

Review Source

Julian S.  
Staff Writer's Assistant  
Entertainment  
Used the software for: 2+ years

### "Simple online chat system"

December 30, 2019

4.0

I've used G-Chat for years based in Gmail, and now use it to communicate with team members regarding GSuite files.

Pros

Easy to communicate with users within a linked system/our G-Suite. Can share comments across various platforms within G-Suite.

Cons

Difficult to add non G-Suite users. Wish there was an option to add/remove non-Google-based users within G-Suite and Chat at large.

Review Source

PH

Prasad H.  
Senior Project Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Google chat is good, it could be best"

December 19, 2022

4.0

Good, but it could see some improvements. Last seen is a bit too elaborative, can be improvised..

Pros

Online statuses, last seen are all very good features.

Cons

Privacy is bit of a concern in Google chat, compared to Teams.

Review Source

Bryan R.  
Car Salesman  
Automotive  
Used the software for: 6-12 months

### "Google Chat is Here to Stay"

August 29, 2018

5.0

Pros

Google Chat is a great tool to add to Google Suite. You are able to keep in contact with other users easily with the chat feature without having to email everyone.

Cons

People still prefer email and it's hard to break routine and have them switch over to the chat feature.

Review Source

AE

Allessia E.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy Communication"

September 17, 2019

5.0

We are running a global non-profit and this keeps us productive.

Pros

We use this every single day!! Rather than emailing back and forth, the chat is an easy and effective way to talk between staff, send photos and links. TIME SAVER FOR SURE!

Cons

It's a little hard to download the photos we send through chat but otherwise, I don't have a lot of negative feedback.

Review Source

Thamara D.  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy way to collaborate with colleages."

August 8, 2019

4.0

We use Chat platform to efficiently collaborate with our office colleages which is the main communication method inside our organization.

Pros

With the Chat platform, we can easily communicate with anyone.If we have a Gmail account, we can have ability to access Chat platform within few clicks.It is very easy to setup and setup process is carried out from a simple wizard process.We can have group conversations with our colleages and we can create a message bot.We can share files or documents via the Chat platform.

Cons

Platform is depend on strength of the internet network connection and it will be great if have some improvements user interfaces.

Review Source

DG

Duranda G.  
Medical receptionist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great way to communicate "

February 25, 2022

5.0

It keeps us all communicating about patients with ease.

Pros

I love the functionality of this chat. It keeps us all communicating easily at the office.

Cons

I wish you didn’t have to make a link to do video calls

Review Source

VR

Verified Reviewer  
Communication Analyst  
Accounting  
Used the software for: 6-12 months

### "It's a good Chat but can improve!"

June 8, 2019

4.0

Pros

You can access the chat from everywhere and It's really easy to use, even from the people that never have used before. The group conversation it's amazing!

Cons

I hate when that chat don't allowed to send more than one document at time. I can't not select a folder also.

Review Source

MKM

Mary Kate M.  
Community Engagement Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Outdated, Surpassed by Slack"

November 12, 2019

4.0

I have used Chat to quickly connect with coworkers or contacts about things that don't need a whole email. It made it possible to get quick answers and saved time, plus added an informal way to communicate when email felt too formal.

Pros

Chat makes it easy to quickly connect with coworkers or contacts without having to send a formal email. It allows you to do quick check ins or pings with anyone on G Suite, and the fact that it's built into the tools you're already using makes it more efficient.

Cons

Chat has been surpassed by Slack. While it still works for 1:1 messaging, it doesn't have the capabilities of Slack for group messaging and various channels. It would be cumbersome to have some messages in Chat and others in Slack, so I've used Chat less and less since joining Slack.

Review Source

VR

Verified Reviewer  
Copywriter  
Marketing and Advertising  
Used the software for: 6-12 months

### "Another great Google product"

April 6, 2020

4.0

My experience is good. It helps me along my work day to communicate easily.

Pros

The best parte about Chat is the ease to use it without have to get a training to understand the platform.

Cons

I think that it would be good to have more integration with others google products to use it better.

Review Source

CA

Camille A.  
Web Developer  
  
Used the software for: 2+ years

### "Google Chat now called Hangouts - great for communicating within Google contacts."

May 30, 2018

5.0

Pros

Very easy to use with its minimalist design. I usually use this for a fast chat with a client that is using gmail. Anyone with your email can invite you to chat, call, or video call with them. It's 100% free!

Cons

Unlike Skype, there is no way to edit a sent message, or delete selected messages. Other than that, it's a good communication tool.

Review Source

VR

Verified Reviewer  
Entrepreneur  
Internet  
Used the software for: 2+ years

### "Quick, Fast and Easy Messaging! Great for teams too!"

April 21, 2022

5.0

Great tool and software overall!

Pros

I like that it's free to use! The message also sends super fast and I love that you can download images/files really quickly as well. I use it quite a lot when communicating with my colleagues, especially if it's an urgent matter.

Cons

I think I'd like it if the avatars of people I was talking with would be bigger. A lot of our colleagues have a similar headshot image so if I'm communicating with multiple people, it's a lot easier if I'm able to recognize them quickly.

Review Source

FA

Francisco A.  
Owner  
Animation  
Used the software for: 2+ years

### "Great value"

May 8, 2023

5.0

Great

Pros

Universal access for everyone, so not compatibility issues

Cons

A little bit limited and so simple sometimes

Review Source

MF

Midrell F.  
Freelance Animator  
Animation  
Used the software for: 1-2 years

### "Chat"

July 15, 2019

5.0

I am able to handle big professional cases and it's very simple I would recommend this to any creative in the field.

Pros

What I like most about this program is that its super easy to use and sign up, It allowed me to connect to all the people I needed to privately. I was signed up in a few minutes and was chating with professional clients very easily.

Cons

Not much wrong wit the program, I was able to navigate and chat with professionals in only a few minutes, that's really necessary especially as a freelance animator today.

Review Source

Kaitlin P.  
MARKETING MANAGER  
Online Media  
Used the software for: 1-2 years

### "Perfect Work Day Chat"

December 21, 2022

4.0

overall an easy software to use for daily messaging.

Pros

I like how easy it is to set up an account and message friends and coworkers.

Cons

I wish it was easier to keep track of notifications better. i feel like i would miss them half the time.

Review Source

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