# Page 48 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 48 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 48 - Reviews of Google Chat

## Showing most helpful reviews

Showing 1176-1200 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LV

Luiza V.  
Community management  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great platform for communication in teams"

December 6, 2023

5.0

Pros

It was easy to use, easy to integrate within teams, super helpful during lockdowns, and having teammates working from different places.

Cons

I did not find a feature that wasn’t good, but eventually my teams started meeting in person again, and the platform became a bit less relevant for our every day use

Review Source

SF

Sana F.  
Quality controller  
Food Production  
Used the software for: 6-12 months

### ""Best experience with GOOGLE CHAT application.""

May 12, 2022

5.0

Google chat have more features. And it is safe to use and low data is required for using the application.

Pros

I like the privacy policy of this application. The application is more user friendly compared to other applications.

Cons

I can't find any demerits for this application.

Review Source

VR

Verified Reviewer  
Creative Specialist  
Retail  
Used the software for: 2+ years

### "Great, Easy Chat Solution"

May 5, 2020

5.0

Overall, Chat has been a good experience for easy, simple communication.

Pros

Chat has been a very easy tool for workplace collaboration. Especially using the G Suite already, this has been seamlessly integrated into our workflow.

Cons

There are definitely some features that would be desirable on Chat, for instance Read Receipts and the ability to be used off-Wifi.

Review Source

VF

Vincenzo F.  
Special Assistant  
Government Administration  
Used the software for: 2+ years

### "Chat review"

May 8, 2020

5.0

Great application, I have nothing but good things to say about it. So easy to use too.

Pros

This is the perfect chat software to keep in contact with anyone that has G suite. It works perfect among droid phones as well.

Cons

There is only one problem with this app, and this is if you don't have an android phone it may have issues pushing messages through seamlessly.

Review Source

EE

Emilee E.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Google Chat"

December 18, 2021

4.0

Pros

I think that Google chat is really easy to use to communicate with team members.

Cons

I have had issues figuring out how to turn off notifications. They are very loud and can be disruptive.

Review Source

VR

Verified Reviewer  
Key Account Manager  
Building Materials  
Used the software for: 6-12 months

### "great tool for online meetings"

January 29, 2022

5.0

Very good. It has an option to divide teams intro breakout rooms and to make questionnaires.

Pros

Super easy to use, especially when you use gmail and gsuite.

Cons

Nothing, the tool got better with time when you can see more people during the call and make questionnaires.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Google Hangouts is easier for use for daily calls.

Review Source

Kelsey C.  
Marketing Specialist  
Government Administration  
Used the software for: Less than 6 months

### "Google Chat"

October 3, 2019

4.0

Overall, I love G-Chat. I'm very happy with the quality of service.

Pros

I just love Google and the products that it offers. My organization uses Gmail as our prime source of communication between colleagues, departments, offices, etc. so to have G-Chat as an extension of an already wonderful product that we have utilized is very helpful in an office setting. Specifically, for me because many of my colleagues and my manager work in other towns. It's great to stay in touch.

Cons

There isn't anything that I dislike about the software, but I can see it not being useful for an office or organization that doesn't also use G-Mail.

Review Source

AK

Ashutosh K.  
Content Writer  
Computer Software  
Used the software for: 2+ years

### "Perfect solution for Team Communication"

March 4, 2023

4.0

Pros

Chatting with team mates and individuals is very easy. Video call feature is very fine and quality is good.

Cons

Nothing as such but yes the installed app takes too much space in my phone.

Review Source

CB

Cary B.  
Assistant Professor - History  
Higher Education  
Used the software for: 2+ years

### "A Decent Replacement for Hangouts"

March 30, 2022

5.0

Pros

Google Chat is basically as straightforward to use as it gets, and it offers a seamless, simple interface for the end user. The fact that it's connected with Gmail means that it functions well as both an 'immediate chat' medium and a 'traditional email provider'. I use it to talk to friends and colleagues alike, though I get the sense that texting, Slack, and other platforms seem more popular.

Cons

What makes "the chat of g's" wonderful is also what makes it a bit tired: it's somewhat outmoded and outperformed by other alternatives, particularly in a business setting. But even more than that: it's just a supersaturated market, and it's not always clear what the relative benefits to Google Chat are. The fact that Google has a 300 gb dossier on every global internet user - now in both a personal and professional setting - can leave a bad taste in one's mouth as well...

Review Source

VR

Verified Reviewer  
Freelance Writer  
Fund-Raising  
Used the software for: 2+ years

### "Google Chat: an Oldie, but a Goodie"

May 15, 2019

5.0

Chat lets me ask a client a question easily and confidentially. It even keeps track of our record, if I want it, which can be useful when needing to recall a client's requests or needs. Ten out of ten from me!

Pros

Google Chat is a simple, comprehensive way to keep in touch with friends and colleagues. It's easier than picking up the phone, and more confidential. For a free piece of software, you couldn't really ask more for a chat platform, and smaller companies may find it a more economic solution than Slack or Basecamp.

Cons

Chat isn't the sleekest platform if your organization doesn't use gmail as its primary email client. Luckily, that isn't most of us, as gmail is pretty much ubiquitous.

Review Source

ED

Elías D.  
marketing manager  
Chemicals  
Used the software for: 2+ years

### "Meetins made easy"

April 16, 2021

5.0

Easy and simple. Working with a remote team can be messy, but Hangouts makes it really simple.

Pros

Embeded in the Google Suite I really find Hangouts an interesting tool to keep in touch with all the team.

Cons

Doesn't have a lot of funtionalities, but if you're looking only for a chat and calls software is more than enough. Other Google products already cover that.

Review Source

HT

Heidi T.  
Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Exactly what you'd expect"

November 11, 2019

5.0

Great way to quickly communicate without having to bother to send an entire e-mail for trivial matters. Saves time.

Pros

Easy to use, no-frills chat software that comes with Gmail. Great way to communicate with friends, family and coworkers.

Cons

It isn't missing any features that you'd expect and seems to run pretty flawlessly so it's hard to find anything to dislike.

Review Source

Tenyo P.  
Electrical Engineer  
Consumer Electronics  
Used the software for: Less than 6 months

### "Google Chat review"

June 11, 2021

5.0

Google Chat is an expensive tool that I would recommend only if the security requirements are high as well the integration with the rest of Google services.

Pros

Google Chat is one the simplest tools for communicating with colleagues. It has perfect support and integration in the Google ecosystem which saves time to the team,

Cons

The only disadvantage is that it does not have free trial. It can be a deal breaker for small companies of students on a budget when there are free alternatives.

Review Source

RA

Robin A.  
Program Manager  
Consumer Services  
Used the software for: 2+ years

### "Google Chat makes inner office communication more efficient!"

December 3, 2021

5.0

Pros

We love the ability to create group chats. Integration was easy!

Cons

I haven't noticed anything that I don't like about this software. We love it!

Review Source

PR

Purvi R.  
QA Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "User freindly communication tool with team members"

April 11, 2022

5.0

Pros

Easy to install Easy to communicate File sharing makes easier High quality video calls

Cons

Integration problems with some third party applications

Review Source

VR

Verified Reviewer  
Student  
Higher Education  
Used the software for: 2+ years

### "Great way to stay in touch"

February 19, 2019

4.0

Pros

Chat makes connecting with family and friends easy and free. I love being able to receive notification on my computer or phone when someone is contacting me.

Cons

As is common with most video call software, it sometimes lags and had poor picture quality. This probably has more to do with my internet connection than the software, though.

Review Source

VR

Verified Reviewer  
Analyst  
Telecommunications  
Used the software for: I used a free trial

### "Good app from ttusted source"

April 16, 2021

3.0

Google hangout with help of google meet is used to do day to day activities. And is helpful in covid times as no one needs to go to office and can work remotely from their home. This helps the company in saving there 70% office expenses.

Pros

The most impactful thing is that it is easy to setup than any other software. You just need a google account to setup which most of us use nowadays. There are many features loaded into app like video calling, messaging.etc

Cons

Previously app was working fine but now google is adking to move to other apps like Google meet. Suppose you want to do video call it will automatically shift to google meet. The mute and end key is also placed very near to each other leading to confusion and insted phone gets cut. It also only works with google account.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

More person in video call.

Review Source

Mofajjal S.  
Programming Consultant  
Environmental Services  
Used the software for: 1-2 years

### "It's fun to use, G Suite users must use it"

February 4, 2022

5.0

Pros

Not the most strong suit of Google, but thy did well. I like the simpleness of Google Chat. No hassle or anything. Ready-set-go kind!

Cons

If you ever encounter a problem, Google will take days to solve or even reply to that. Though that's how Google works, normally for every other product of theirs.

Review Source

CH

Christopher H.  
Technology Engineer  
Construction  
Used the software for: 2+ years

### "Easy Notifications"

March 29, 2022

5.0

Pros

I like how simple it is to message someone to receive a quick answer that doesn't need to be sent with an email.

Cons

I can't think of any cons because it isn't meant to do too much, and it is great at what it is meant for.

Review Source

VR

Verified Reviewer  
Technical Support Executive  
Computer Hardware  
Used the software for: 2+ years

### "Light weight, easy, convenient..."

May 25, 2022

5.0

Function-wise, it's cool!

Pros

It's ease of use is unbeatable! It's very fast and highly user friendly.

Cons

Too simple, need to update it's look obviously!

Review Source

Faiz S.  
Brand Content Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Convenient and easily accessible chat function "

February 2, 2021

4.0

Pros

The ease of access makes rapid conversation and replies possible. The placement makes it a working counterpart (when you are on Gmail).

Cons

There's still some issue with attachments, especially documents. Not a fan of the mobile version of chat (even though the pc/laptop version is top quality).

Review Source

KH

Kaytlyn H.  
Care Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Google chat"

April 22, 2021

5.0

I have not had a bad experience with this. I do wish it would state if a message has been read once the message has been opened.

Pros

I love that we are safely able to talk with coworkers about whatever we need to message about i.e-patient, phone call etc.

Cons

The only con I have about this is that once you open a message it doesn't state if it has been read or not.

Review Source

JC

Jesse C.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Chat is very convenient"

October 15, 2019

5.0

I love Google Chat and wish that they would make the differentiation between chat and hangouts a little more clear.

Pros

I am on chat all day. I have clients and family members wanting to reach me during the day. Chat makes this very easy.

Cons

I wish that Google chat would be available for integration into my website. This would make things even more convenient.

Review Source

AG

Andre G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Fast communication wherever I am."

October 5, 2021

5.0

Pros

I use it daily to communicate with my sales team, it is a quick and intuitive tool that offers quick interaction, both individually and collectively. Another point I like to highlight is the alerts, which always keep me up to date wherever I am, as I am notified on any device.

Cons

Nothing against this software, it's helping me a lot

Review Source

AA

Andrej A.  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "0 implementation option for team collab"

February 4, 2022

5.0

Pros

I love how easy it is to 'set up' (if you can call it that). Deployment is just about instant.

Cons

Features a little limited compared some competitors (including their biggest one).

Review Source

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