# Page 71 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 71 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 71 - Reviews of Google Chat

## Showing most helpful reviews

Showing 1751-1775 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJ

CA J.  
Independent Researcher  
Research  
Used the software for: 2+ years

### "Communicate with Other Google Users in a Snap"

February 27, 2019

5.0

Pros

A highly practical and functional tool for messaging and talking to other google users. Accessible through e-mail, Hangouts, desktop, android and other applicable platforms. Talk in real time without interrupting your browsing, workflow or other tasks.

Cons

It can be difficult to remove users from contact list that you no longer need to communicate with.

Review Source

Sarah S.  
Marketer  
Information Services  
Used the software for: 2+ years

### "Google chat works awesome"

October 26, 2019

5.0

Great tool for free - easy to use, fast with a gmail account

Pros

I think this chat tool is super easy to use, and surprised me that it had as many features as are included.

Cons

I don't have any complaints, but I do have some privacy concerns about Google terms and conditions, but c'est la vie.

Review Source

VR

Verified Reviewer  
Outreach and Engagement  
Government Administration  
Used the software for: 6-12 months

### "Google Chat Review"

October 17, 2018

5.0

Pros

\-Extremely easy to use with people who also use the program -No learning curve whatsoever -Do not have to pay anything to use it

Cons

\-Other people need to use the program to chat with you, but it was not tough to convince anyone to use it

Review Source

PP

Piotr P.  
Photographer  
Photography  
Used the software for: 2+ years

### "A good chat room "

January 28, 2022

4.0

Communicating with collaborators, making video and audio calls. Image transfer.

Pros

It facilitates communication with other people, possibility of multi-person chat.

Cons

Poor audio and video connection, too small avatars

Review Source

VR

Verified Reviewer  
Vice President of Marketing  
Computer Software  
Used the software for: Less than 6 months

### "A basic option"

September 30, 2020

5.0

Chat is fine, but it wouldn't be my first choice. I would prefer Slack.

Pros

My new employer uses Chat, so I've had to start using this. It is a pretty basic chat platform from what I can tell. I have used it for individual conversations and group chats, and it is fairly easy to use.

Cons

I used Slack at my old company and I miss it. Maybe it's just what I am used to, but Google Chat feels clunky.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

New employer

Review Source

VR

Verified Reviewer  
Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review for Google Chat"

May 26, 2022

5.0

Pros

Easy to use. Great to use for communication with community members.

Cons

Improvements on video group would be most useful

Review Source

VR

Verified Reviewer  
Technical Support Specialist  
Education Management  
Used the software for: 2+ years

### "Primitive free chat well integrated with your Google Account"

August 1, 2019

3.0

Pros

It's easy to use and setup since all you need to do is have a Google Account. I love having my chats accessible on the same screen as my email.

Cons

Sharing options are really limited and for my Developers sharing code or screenshots and other attachments is REALLY annoying and we still email each other for that.

Review Source

VR

Verified Reviewer  
Software Developer  
Accounting  
Used the software for: 6-12 months

### "Easiest communication program I have ever used."

June 7, 2018

4.0

Pros

Excellent platform for communication, great communication quality. Also the Integration with gmail is great.

Cons

I experienced an error after the update in my device. Other than that I dot see a thing that I do not like about this app.

Review Source

VR

Verified Reviewer  
Sr. Planning & Business Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Chat Sofware"

April 19, 2019

4.0

Pros

Chat is a very straight forward and simple chatting solution which brings in the function you needs but doesn't overwhelm.

Cons

There are a few functions that would be nice to see added for improved integration but it's still very solid.

Review Source

JL

John L.  
Account Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Gchat"

January 9, 2020

3.0

gchat is a simple way to communicate, but lacks features

Pros

gchat is easy to use and works well with other google suite items. it is limited, but works for conversation

Cons

there isn't much more you can do in gchat other than talk to people slack has more options .. so features are lacking

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Solid Team Collaboration Tool"

January 31, 2019

5.0

Pros

Easy to onboard your teams, start a new thread, add document links, add groups etc. in a whirl! Best slack alternative. Solid integrations with G-suite apps. Highly secure.

Cons

Lacks third-party integrations and UI looks a bit clunky.

Review Source

BB

Benjamin B.  
teacher  
Education Management  
Used the software for: 2+ years

### "Made Life Easier!"

May 6, 2020

5.0

This product has done nothing but elevate our teamwork and team focus!

Pros

This product allows for communication and contact to take place without interruption to other work and projects!

Cons

This product has provided nothing but ease of use for our employees and given our company more efficiency in our daily tasks and objectives.

Review Source

RB

Ricardo B.  
Ingeniero de Soporte  
Construction  
Used the software for: 1-2 years

### "The chat's next level."

April 24, 2019

5.0

Overall my experience using Chat have been great! I love the new tool from Google.

Pros

What I like the most about Chat is the simplicity of it. The interface is quite plain and easy to read.

Cons

What I like the least about Chat is the lack of picture profile on the left panel. Also that you don't know when others reads your message.

Review Source

CA

Chris A.  
President  
Real Estate  
Used the software for: 1-2 years

### "A must have for any small business!!!"

June 30, 2022

5.0

Pros

Google chat makes it very easy to communicate with clients who might have a question about the services you provide when they are looking up your business online. Enabling google chat on my profile was very beneficial to my business.

Cons

There is nothing that I dislike about google messaging. It makes communicating with clients very easy and fast.

Review Source

MA

Manjari A.  
Head Internal Audit  
Staffing and Recruiting  
Used the software for: 2+ years

### "User friendly"

February 16, 2022

5.0

Fantastic

Pros

User friendly, easy to use, quick and simple product. Go to product for quick and fast short message communication for me.

Cons

Noting major as such its handy and quick thats the best part.

Review Source

AH

Aundrea H.  
Accounting Technician  
Financial Services  
Used the software for: 2+ years

### "Not a Huge Fan"

June 18, 2020

3.0

Pros

I think the only thing I really like about this software is the phone feature and how clear it is compared to other web-based chat software and that I can have it open in the same window as my email.

Cons

I don't really feel that many people use this compared to other communication software, and I think you have to have a google account to use it.

Review Source

lJ

latricia J.  
Minister  
Religious Institutions  
Used the software for: 1-2 years

### "Goggle Chat Review"

June 30, 2021

4.0

when having a business I highly recommended using this software to conduct business conversation kind like stay in contact with your co-worker during the day and have private meeting.

Pros

I love google chat you get to interaction with people and have conversation in private and used cute emjoi symbol to communication.

Cons

it's just shut down at time and I receive error message and it tell me to start over again but other then that I have no major issues with software.

Review Source

Sinly L.  
Owner/Photographer  
Photography  
Used the software for: 6-12 months

### "Great Addition to Google Hangout"

August 14, 2018

5.0

I think that this app is pretty basic. I don't use it as much as I use other apps, even though its easy and user friendly, it's a streamlined simple chat service and which means I can just text people via my phone more occasionally than not.

Pros

If you have G Suite and use the hangouts a lot then this is a nice addition to it. Very easy to use and interfaces nicely with everything else google.

Cons

There isn't anything new when it comes to features. It doesn't have a desktop version so you can't easily chat when you are working on your desktop. If I'm in hangouts already then I'll use it otherwise it's not really important to me.

Review Source

SS

Sudhir S.  
Associate director investment  
Marketing and Advertising  
Used the software for: 2+ years

### "Google Chat Review"

June 6, 2021

4.0

Overall a great experience with the application

Pros

Very user friendly application for work day to day life

Cons

Need to introduce new features like other messaging apps

Review Source

SJ

Sally J.  
Operations Management  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Really nice, easy to use and fast"

July 22, 2019

5.0

Pros

there never seems to be down time or lags in the software

Cons

i dont like the emojis on offer theyre too blob like

Review Source

VR

Verified Reviewer  
Independent Business Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Works within Gmail app"

September 8, 2018

5.0

I love Google products.

Pros

It's easy to use and quick for messages.

Cons

Maybe this is a possibility I am unaware of, but it would be helpful to me if it opened in another window and allowed for desktop notifications. I had a message from a co-worker that I didn't see for hours.

Review Source

Sherry R.  
Server  
Food & Beverages  
Used the software for: Less than 6 months

### "Love google chat it’s very effective "

June 29, 2022

5.0

It’s been great

Pros

The ease of sending messages and being delivered efficiently

Cons

Nothing really irs pretty easy to use

Review Source

VR

Verified Reviewer  
Commercial account manager  
Insurance  
Used the software for: Less than 6 months

### "Integrates with gmail and chrome "

April 15, 2022

5.0

Pros

Seamlessly integrates with gmail and chrome!

Cons

If using app on phone it was slow to catch up to software on PC.

Review Source

MR

Melanie R.  
Owner  
Retail  
Used the software for: 2+ years

### "Chatting Made Easy!"

June 23, 2022

5.0

Pros

I loved that Google upgraded their Hangout to this. It upgraded the features and made it more useful.

Cons

I don't have any complaints about this software. I am always able to do exactly what I want and need when using this app.

Review Source

MD

Madison D.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Good Chat review"

August 2, 2018

5.0

It is very easy to use and convenient.

Pros

I love how easy it is to just be able to chat with someone in another room. It’s like being able to text but I do not have to have my phone.

Cons

There isn’t much that I do not like about it. As a teacher I wish there was a way to be able to monitor students google chats.

Review Source

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