# Page 75 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

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Last updated March 13th, 2026

# Page 75 - Reviews of Google Chat

## Showing most helpful reviews

Showing 1851-1875 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MT

Megan T.  
Junior Graphic Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Works great for my office"

October 15, 2018

5.0

Pros

Many coworkers in my office tend to work with headphones on so this program is a .great way to comuunicate throughout the day with others!

Cons

I wish you could search within the chats to find past conversations.

Review Source

NB

Natasha B.  
Student  
Education Management  
Used the software for: 2+ years

### "Similar to other platforms - nothing special"

April 6, 2022

4.0

Overall not a bad product, but also nothing great.

Pros

I like that it is linked to Google accounts, which makes it easy to integrate into my calendar, emails, etc.

Cons

Kind of slow and nothing unique compared to other videoconferencing. I would not recommend it, but I also don't dislike using it.

Review Source

VR

Verified Reviewer  
Founder and CEO  
Computer Software  
Used the software for: 2+ years

### "Easy to use, free chat service"

November 7, 2018

5.0

Pros

Google Chat is straightforward and reliable, with options for read receipts and privacy.

Cons

Inviting new users can be cumbersome. Google Chat is less mobile-optimized compared to Facebook Messenger and SMS.

Review Source

CH

Cory H.  
owner  
Automotive  
Used the software for: I used a free trial

### "i actually loved this app"

September 20, 2020

4.0

i would for sure recommend it

Pros

i love how you can search on the app and i also loved how easy it was to schedule something because i forget everything without a reminder

Cons

i didnt care for the startup process where you cant do anything on the app unless your signed up for the google chat part first

Reason for choosing Google Chat

google chat was by far easier and less complicated to use

Review Source

OW

Omar W.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "One of the best chat software programs on the market"

July 7, 2021

5.0

Pros

The ease of use and price is unmatched with comparable software.

Cons

None really. I have been pleased with all Google products.

Review Source

VR

Verified Reviewer  
Associate Technical Lead  
Computer Software  
Used the software for: Less than 6 months

### "Review for Google Chat"

May 30, 2021

5.0

It can be the ultimate communication tool for an extensive Gmail and other Google apps user since all those are tightly linked.

Pros

Simple and efficient communication tool. Since it's part of Google product suite, it is easy to collaborate with other tools and can access from range of devices. Can easily share files from google drive. Chats and rooms are linked with Gmail contacts.

Cons

Unlike most other communication tools, the UI look a bit simple and primitive and doesn't attract users in my opinion. However for some users simplicity might be the reason to like the very tool.

Review Source

KM

Kate M.  
Digital Strategy Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gchat for quick office communication"

October 29, 2019

5.0

It's great and I will continue to use with coworkers and friends.

Pros

My coworkers and I use Gchat to send quick messages. Although we use a different software for all our collaborative projects, Chat is great for quick notes to specific individuals.

Cons

Sometimes the call feature does not work as well (or as quickly) as it does through hangouts. The lag time is a bit longer.

Review Source

PS

Pranay S.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great app for group calling"

August 12, 2022

4.0

Pros

I used this app a lot for group calling, works like a charm

Cons

They lack new features which could have made it lose limelight

Review Source

AB

Amber B.  
Podcast Host  
Broadcast Media  
Used the software for: 6-12 months

### "Best Before Discontinued"

August 15, 2021

5.0

Pros

Before Google made the switch from Hangouts to Chat, it was an integral part of my workday. It was so easy to file share during conferences, chat in real time, and just stay up to speed on developments with my team.

Cons

Honestly, what I liked least was it being phased out. While the new Google Suite software is good, I miss Hangouts!

Review Source

VR

Verified Reviewer  
student  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Convenient and Free"

December 14, 2020

5.0

Pros

Chat is convenient, free, and easy to use. There is a mobile app to correspond to the desktop website which can be used anywhere.

Cons

Sometimes the messages I receive from the mobile app are delayed.

Review Source

DP

Daniella P.  
Career Education Specialist  
Education Management  
Used the software for: 1-2 years

### "Works well"

October 15, 2019

5.0

Overall, I like using Chat aka Hangouts. It's simple way to instant message.

Pros

I think this product is now called Google Hangouts. I like this product, it is easy to use and can message anyone using wifi. This is great to use if someone does not have a phone access.

Cons

There is not anything that I do not like about this product. It's easy to use and can converse with others in text message fashion without having to use emails or an actual phone.

Review Source

VR

Verified Reviewer  
Cashier  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Review on Google Hangouts"

November 24, 2018

4.0

My overall experience is pretty good I use it to chat with my friends sometimes and do video chat so its kind of cool that hangouts is keeping up with every other app.

Pros

I liked how they are keeping up with everything hangouts had video chat, voice chat option and as well as the emojis that everyone loves to use. The best thing about this is you can add people with their email address for me its a lot easier and fun.

Cons

The thing that I would like in this chat is the type of emojis that snapchat has they have like a face emojis. So that is the only thing I would like in hangouts

Review Source

VR

Verified Reviewer  
Associate  
Civil Engineering  
Used the software for: 2+ years

### "Chat Review"

July 23, 2019

5.0

Pros

The ability to talk to multiple people at all times.

Cons

Notifications are inconsistent from the computer to the mobile device.

Review Source

PD

Pallavi D.  
Postdoctoral researcher  
Biotechnology  
Used the software for: 1-2 years

### "Free software for making video conference calls"

January 11, 2021

4.0

Its a great free software for both audio and video conferencing.

Pros

Its a free software with the option of making both audio and video conference calls. It allows screen sharing too. It enables both images and gifs sharing during chatting. Its very easy and straightforward to use.

Cons

It allows conferencing with a maximum of 100 people at a time. It needs stable high speed internet with large bandwidth.

Review Source

BS

Bryant S.  
6th Grade Math, ELA Teacher  
Education Management  
Used the software for: 6-12 months

### "Time Saver!"

June 10, 2020

5.0

It's helping me stay organized and not become overwhelmed with an extreme amount of e-mails. This is so good for my head space!

Pros

I love the fact that this is nestled in my gmail page! Once a colleague told me about this feature, it has helped me quickly communicate and collaborate with my colleagues; without clogging up my e-mail inbox!

Cons

I at times wish the 'mute notification' setting had a time expiration on it. Sometimes I turn it on, and don't hear any messages, and then forget I had it turned off. Maybe a silent, pop up notification would solve this problem?

Review Source

LT

Luke T.  
Campus Visit Program Assistant  
Education Management  
Used the software for: 1-2 years

### "Google Hangouts - Not Necessary "

July 25, 2021

3.0

It can be nice to message others on their computers in the office but I find it much simpler to send than an email or a text instead of using Google Hangouts.

Pros

I enjoy that Google Hangouts allows for messages with other people on different platforms no matter what device they may be on.

Cons

I am not a huge fan of this software because with developing technology of other messaging platforms, Google Hangouts just lacks in its ease of use and I do not really see a need for the software.

Review Source

VR

Verified Reviewer  
Technician  
Consumer Electronics  
Used the software for: 6-12 months

### "Chat works like a google product"

June 3, 2019

5.0

Group discussions are made simple and user friendly with this software

Pros

Very clean interface and clear google connections make it a priority to use for me

Cons

I haven’t found anything that I can complain about yet

Review Source

Yerko A.  
Ingeniero en automatización  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Un servicio de chat como cualquier otro en general"

November 4, 2021

3.0

Pros

La sencillez del programa, si ya tienes acceso a una cuenta google ya tienes todo para empezar en este servicio de chat, es fácil y te entrega lo que generalmente entregan todos los programas de conversación. es una buena alternativa cuando no están disponible los programas de comunicación de facebook.

Cons

Los pocos usuarios y la poca masificación, hay una gran competencia en la categoría de redes sociales y este servicio queda como la últimas opciones, es sencillo cumple su función solamente.

Review Source

VR

Verified Reviewer  
Banker  
Banking  
Used the software for: 6-12 months

### "Use it for work everyday "

December 8, 2018

5.0

Helps with communication and flexibility

Pros

Easy to chat with anyone Keeps the history of all calls and texts Fast and functional

Cons

It freezes sometimes and you have to reopen and refresh the system

Review Source

AS

Andrew S.  
Programmer  
Computer Software  
Used the software for: 2+ years

### "Fast and easy way to chat with colleagues"

February 12, 2019

5.0

Pros

The big plus for Chat is that almost everyone I deal with is using Gsuite and can jump in and chat with a moment's notice.

Cons

I'd prefer to have a bit more control over the window size, it feels awkward, but it's not a big deal

Review Source

LE

Lauren E.  
Attendance Case Manager  
Education Management  
Used the software for: 1-2 years

### "I love using chat!"

June 11, 2019

5.0

Overall, a great feature to use at work!

Pros

Chat allows me to write quick, concise messages and communicate my point clearly and effectively. I enjoy using it with colleagues and also appreciate that it connects nicely into my gmail and other google features.

Cons

The only con I can think of is that the chat autocorrects certain combinations into emojis, and I am not sure how to avoid this.

Review Source

ME

Melissa E.  
Owner  
  
Used the software for: 2+ years

### "Love- nothing not to like about this! "

June 7, 2018

5.0

Pros

I love having the ability to quickly chat with my browser. It makes life easier than going between windows- or going back and forth to phone while attempting to work.

Cons

I don't see any downsides. They've changed it so you can hide or be invisible as needed and so that you have to essentially request to chat with someone- it doesn't just automatically make you active and live chat with all your contacts on google.

Review Source

SF

Sophia F.  
Student  
Religious Institutions  
Used the software for: 2+ years

### "Chat Review"

January 3, 2019

5.0

Pros

Google Chat is an amazing product. It is easy to follow and coincides with all of the other Google products that are out there. I love it!

Cons

This product can sometimes have a lot of different niches that are difficult to follow, but is overall an amazing product.

Review Source

VR

Verified Reviewer  
Analyst  
Consumer Goods  
Used the software for: Less than 6 months

### "Google Chat"

June 4, 2021

4.0

My overall experience with google chat is good. Some of my friends and colleagues use it and that is how I was introduced.

Pros

Google chat is a nice chat platform for professional and personal chat. It’s easy to use and simple to sign up if you’re new to google products.

Cons

I wish you could link more accounts together. The mobile platform is also decent but not favorite.

Review Source

IU

Ileana U.  
CEO  
Apparel & Fashion  
Used the software for: I used a free trial

### "Good "

July 4, 2022

5.0

Pros

It’s easy to communicate through the chat.

Cons

Needs more improvements in communication with others on google.

Review Source

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