# Page 80 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 80 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 80 - Reviews of Google Chat

## Showing most helpful reviews

Showing 1976-2000 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sarah S.  
Radiology Technologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to Use"

April 12, 2020

5.0

Pros

It is very easy to use.It makes things simple to chat with someone quickly.

Cons

The way the chats are added could be easier.

Review Source

AG

Amin G.  
researcher  
Research  
Used the software for: 2+ years

### "Access to everyone from everywhere "

February 22, 2022

5.0

Pros

Easy implementable and usable on any device such as laptop, cellphone, etc...

Cons

The access to the chat history is a bit odd.

Review Source

Tyas P.  
Student  
International Affairs  
Used the software for: Less than 6 months

### " Google Chat is The Next Mainstream Communication Platform!"

August 22, 2019

4.0

Previously it was very difficult to ensure that my gmail was received by my colleagues, after we connected with Chat, I can confirm that by contacting my colleagues directly.

Pros

Chat helps me to be able to connect with my work colleagues while accessing Gmail. The feature that I like about Chat is that it can communicate with several groups at once.

Cons

To access this platform we must have G suite (paid). but I guarantee it is worth it

Review Source

Nahid M.  
Student  
Biotechnology  
Used the software for: Less than 6 months

### "Good messaging alternative for Hangouts"

May 24, 2021

4.0

Gooogle chats serves the main purpose quite well. I'm pleased with it.

Pros

What I like most about google chat is it's lightness. It is a very small software with the same functionality like other messaging apps. Simple design is also an upside.

Cons

When someone is sharing a whiteboard, viewers need to download jamboard app in android to see that. This feature can be integrated with the meeting or google chat app.

Review Source

JF

Jimmy F.  
Spécialiste en référencement local  
Marketing and Advertising  
Used the software for: 1-2 years

### "What an easy way to communicate with my people"

January 20, 2021

5.0

I love this app!

Pros

It's easy to use, integrated to my email dashboard, it offers in one click Google meet , I can phone call the persons I want

Cons

Well I would like to have a distinct notification when I'm on another tab on my computer so I can come back and continue my discussion.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "I need communication, but not Google Chat"

December 12, 2019

1.0

I have seen it on the left side of my Gmail and thought, "wow... that's a waste of space!" I wish it was more useful, but it hasn't been for me.

Pros

Google Chat is free and easy to use. Chat easily integrates with your Gmail and is synced up with the rest of your Google Account.

Cons

I never use Google Chat. There are so many better options for communication out there and it would be difficult to convert people to use Chat over Slack, Messenger, (even EMAIL) etc...

Review Source

CV

Crystal V.  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Collaborative chat with google reliability "

April 2, 2022

5.0

Pros

Easy-to-use features, reliable notifications, and group chats make collaborative meetings a breeze.

Cons

It tends to be connected to email accounts which can make notifications challenging sometimes.

Review Source

PH

Paul H.  
President  
Financial Services  
Used the software for: 1-2 years

### "User Friendly"

May 18, 2019

4.0

Pros

Layout of screen. Ability to link to other Google products. Updates: has morph and been upgraded into other products with more robust features.

Cons

My use both in the past and with updated newer versions (eg. Google Hangouts) have been more or less without any major issues.

Review Source

FS

Francisco S.  
Art Director  
Entertainment  
Used the software for: 6-12 months

### "As good as it gets for an easy to use software"

January 10, 2021

4.0

I have meetings with my team at least 3 times a week. There is nothing easier than creating a group, and just clicking the camera button. Another great thing is that it does not demand a lot of resources from your machine, so is very friendly with performance (you might have a bunch of Chrome tabs open while in a conference).

Pros

Pretty much you just need one click (on the camera icon) to start a hangout. There is no getting any easier.

Cons

It might have problems when the internet connection is not good.

Review Source

BC

Brett C.  
IT  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Communication made easy!"

December 12, 2018

5.0

Pros

Inter-office communication, group chat, video chat, sharing pics

Cons

It does what we need it to, not much not to like!

Review Source

CK

Candie K.  
Owner  
Environmental Services  
Used the software for: 6-12 months

### "Hey Google!!!!"

January 27, 2022

2.0

Love love it will continue using it thru out the year

Pros

How easy it is to chat with others on my mobile and desktop devices

Cons

That I hadn't heard about this before now!!!?

Review Source

VR

Verified Reviewer  
Entrepreneur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "DYH Google Chat Review"

July 3, 2021

4.0

Pros

It is very easy to use and it's well integrated with the entire Google ecosystem.

Cons

I personally moved to a competitor as I've found some functionalities and integrations I was looking for.

Review Source

MR

Michelle R.  
Secretary  
Education Management  
Used the software for: 6-12 months

### "Great way to Communicate"

December 12, 2019

4.0

Quick and Easy to use and to talk to coworkers who are not in the same room or building as myself.

Pros

I am fairly new to using Chat, but it seems simple to setup a chat with someone or a group. I like that you can have a group conversation or an individual one. It is in Google Suites so it is easy to locate.

Cons

I have yet to find something that I least like about it since I am fairly new to using the Chat. As of right now, I have no issues.

Review Source

CH

Christopher H.  
Analyst  
Financial Services  
Used the software for: 6-12 months

### "Great Tool To Have in the Office"

September 26, 2019

5.0

My overall experience has been very positive so far. Chat didn't take long to figure out and get used to, and now it's a great way to communicate with colleagues and friends.

Pros

The best part about Google Chat is that it's integrated with my Gmail. Anytime someone sends me a message, I receive a notification, and it's all in one location.

Cons

The user interface is improved a good relative to most alternatives, but I still think there is room for improvement.

Review Source

LF

Logan F.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for keeping in touch! "

December 12, 2018

5.0

Pros

Easy to use to message friends and co workers.

Cons

Sometimes the chat lags and the messages don't go through

Review Source

VR

Verified Reviewer  
Designer  
Graphic Design  
Used the software for: 6-12 months

### "Informal And Quicker Than Email"

August 15, 2021

5.0

This is a great app for organisational communication

Pros

This tool is great for discussions that need a quick resolution without having to write an email that might be slow to get feedback.

Cons

You can only chat to people in the same workspace meaning for anything client related you cant really make sue of this app

Review Source

JV

Jane V.  
Customer Service Lead  
Retail  
Used the software for: 1-2 years

### "Easy to use"

May 24, 2022

4.0

Pros

Easy to set up preferences and use right away.

Cons

Pings to alert of new communication can be distracting.

Review Source

FF

Francie F.  
office manager  
Law Enforcement  
Used the software for: 2+ years

### "Google Chat"

July 7, 2020

4.0

Pros

The product is easy to use and the support team professional and consistent.

Cons

So far I don't have any cons as this is a new product for me.

Review Source

AN

Alex N.  
SLS  
Education Management  
Used the software for: 2+ years

### "Not my go-to"

January 6, 2022

2.0

First time I used this software I became quite frustrated. I stuck with it but couldn't get myself to like it. I felt like there were too many bugs and the app crashed often. It was a nice try but couldn't compete with the competition.

Pros

Can make video and voice calls syncs across devices and with contacts Works with android and apple devices

Cons

The functionality of this software is poor

Review Source

NA

Nick A.  
Hair Stulist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Google Chat away!!"

May 10, 2022

5.0

Pros

I really like how easy it is to use and the clarity of the picture.

Cons

There is a small learning curve ve involved but it’s not bad at all.

Review Source

SG

Shawna G.  
Executive Assitant  
Construction  
Used the software for: Less than 6 months

### "Great for remote"

April 22, 2021

4.0

It has been good to be able to chat with our peers instantaneously .

Pros

This is great for remote work, as we are able to communicate with our peers quickly and in real time, without the risk of sending an email that may get missed. Uses TLS encryption to protect messages.

Cons

It is very basic, no real bells and whistles. Cannot set a status like other messaging software, so if you are away for 15-20 minutes no one would know.

Review Source

VR

Verified Reviewer  
Math Teacher  
Education Management  
Used the software for: 1-2 years

### "Chat"

October 31, 2018

3.0

Pros

I enjoy the ability of the chat to be just a phone call, a video chat, or even just a messenger. It is easy to use and has many features.

Cons

It doesn't seem to work well unless the internet connection is very strong. Sometimes the camera view is off.

Review Source

CF

Courtney F.  
Art Director  
Arts and Crafts  
Used the software for: 6-12 months

### "weekly club meetings"

May 18, 2021

5.0

Great to interact with work friends who have been in a remote setting for over a year now. It doesn't replace group lunches, but it's nice to see friendly faces.

Pros

Easy to click a link and join weekly meetings with work friends, who have all shifted to remote locations during the pandemic.

Cons

Nothing really, easy to use. Rarely have problems, and since it's just for social use there aren't any pressing expectations related to work deadlines.

Review Source

JC

Joyce C.  
Admin Assistant  
Education Management  
Used the software for: 1-2 years

### "Use Google Meet instead"

December 23, 2020

3.0

Needs to be revamped to be able to compete with other similar apps

Pros

Hangouts is simple and straightforward to use. Not as fun and creative to use like other video call or chat apps.

Cons

A lot of better apps out there. Google Meet is a better option of you want a free app. I think Hangouts is now obsolete.

Review Source

AN

Adit N.  
scientist  
Research  
Used the software for: 2+ years

### "Not as good as other chats"

June 30, 2020

3.0

Pros

Connects to your google account and gmail

Cons

Features are not as nice as whatsapp or messanger

Review Source

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