# Page 83 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 83 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 83 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2051-2075 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Steve K.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Quick and Easy to Run Meetings/Convo"

June 22, 2021

5.0

Pros

The fact I can start right from inside my email or calendar makes this tool very simple and easy to get up and running.

Cons

I have found that some people are confused by the link to use this tool versus other tools (Zoom)

Review Source

MITCHELL P.  
Production Engineer  
Machinery  
Used the software for: Less than 6 months

### "INTOUCH"

April 12, 2019

5.0

Pros

It keeps me in-touch with my manager thru the day. Being integrated with bots, you can easily use them to arrange things for you

Cons

how easily my life can be scheduled away, you really need to have blocked off periods so you can manage your work load without someone scheduling a meeting on you.

Review Source

DC

DJ C.  
Student  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Chat at any time!"

August 27, 2019

5.0

Pros

Easy to communicate with friend groups, work-groups, or any type of group!

Cons

Not much very useful, rare occasion I met the rare max video call size would be the only detriment.

Review Source

VR

Verified Reviewer  
Data Quality Reviewer  
Online Media  
Used the software for: 6-12 months

### "Good alternative to Skype"

May 1, 2019

5.0

Pros

This was a very easy to use program. It was extremely convenient and could be easily installed on multiple computers for straightforward communication around the office. It stores conversations so I can easily go back and look at what I had previously talked to someone about, even from a different machine.

Cons

I didn't come across any faults while using this program.

Review Source

JGJ

Julian Gaston J.  
Consultor en Gestion de Servicios de TI  
Telecommunications  
Used the software for: Less than 6 months

### "Mensajería muy buena. Fácil de integrar con productos google"

November 29, 2021

5.0

En general estoy muy conforme con la aplicación.

Pros

Lo que mas me gusta es la posibilidad de trabajar con documentos almacenados en Drive

Cons

Hasta el momento no he encontrado alguna desventaja. Solo le falta un uso mas masivo.

Review Source

BH

Brad H.  
Assistant Comptroller  
Accounting  
Used the software for: 2+ years

### "Somewhat useful tool"

August 6, 2018

3.0

As a free add on it is great but I would not pay extra for it.

Pros

We have Google for our business email so therefore we also have the google chat. It is somewhat useful as I hate voicemails when you just need to get a quick word to someone

Cons

That said as I have no volume on my computer when I am working the chat can easily be missed if not looking for it when not in your email.

Review Source

WH

Whitney H.  
Examiner  
Government Administration  
Used the software for: 1-2 years

### "Great for communicating at work! "

April 15, 2021

4.0

Such a great feature to use while at work!

Pros

I love that I can still communicate while working without picking up a phone!

Cons

I wish there was a way to email a transcript of a script!

Review Source

VS

Vijay S.  
Student  
Education Management  
Used the software for: 1-2 years

### "Google Chat provides an easy way to communicate with others while doing business "

December 21, 2022

3.0

Pros

Team communication is a key feature that proves to be very useful.

Cons

The chat suddenly clears and messages can be confusing due to the inability to reference individual messages

Review Source

SL

Stella L.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Chatting Tool"

March 9, 2021

5.0

it is smooth and easy to use, also it is easy to chat with multiple parties at the same time. It is easy to see the chat history if you need to.

Pros

it is built-in with Google Gmail, so you don't need to download separate software. It is also synced with the mobile version.

Cons

the chat history is mixed with archive emails. Some of the chat histories don't need to be saved. it takes storage space.

Review Source

Zeynep Aycan K.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "When you are on the computer, I think it's the best way for texting"

June 8, 2022

5.0

Pros

It is so convenient when you are on pc and you can use it in your formal relationship. All functions are included

Cons

I have not encountered any difficulties or missings.

Review Source

VR

Verified Reviewer  
Student  
Writing and Editing  
Used the software for: Less than 6 months

### "Stay in Contact with Everyone with Google Chat"

November 24, 2023

5.0

Pros

With Google Chat I can talk to anyone in my contacts list in real-time. I like that I can also see when they are online or if I don't want to chat I can go invisible.

Cons

The only thing I don't like about Google Chat is that if I forget to go invisible, someone can contact me if I am busy or just don't feel like chatting.

Review Source

DP

Dessa P.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Google Chat"

February 4, 2021

4.0

User friendly and makes it really easy to chat with people all over the world. I've enjoyed using the product.

Pros

I like that it is easy to use and allows you to connect with anyone worldwide. It makes it fun to interact with people online.

Cons

I can't think of anything that would need to be added to the product. I like it the way it currently is.

Review Source

SM

Shrenik M.  
Businessman  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "A great chatting platofrom"

April 28, 2022

4.0

Pros

Google Chat makes it very easy to chat in a fast and secure environment. I like how you can use this on Gmail as well.

Cons

I have used Google Chat for a while now and haven't experienced any problems so far.

Review Source

VR

Vanusa R.  
analista  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy-to-access communication resource"

March 20, 2022

5.0

I really like the application because I can communicate through the browser's own website

Pros

the application gathers all my contacts easily and quickly, it is fast

Cons

the app sometimes crashes, Sometimes the status is not updated

Review Source

EP

Elizabeth P.  
Sales Manager  
Food & Beverages  
Used the software for: I used a free trial

### "Google Chat is great for communication within our team!"

December 3, 2020

5.0

Overall, I love the Google Chat Feature and would highly recommend to others.

Pros

What I like most about Google Chat is that I can see which of my colleagues are online and ask them a question when needed.

Cons

What I like least about the software is that more people don't use it! I would love it if all of my clients had the ability to chat!

Review Source

HY

Harlie Y.  
Designer  
Graphic Design  
Used the software for: 2+ years

### "Great alternative "

March 20, 2019

5.0

Good! Do have to say the ping Boise is thankfully not loud and obnoxious like any other messaging / notifications

Pros

Great alternative when slack is down. It’s great to have quick contact with coworkers

Cons

The functions can be quite basic. Viewing images/videos is a bit outdated on web browser, but the app seems to work well. It’s be nice if the web version was a bit more updated.

Review Source

JM

Jessica M.  
Supervisor  
Pharmaceuticals  
Used the software for: 1-2 years

### "Google Chat Review "

January 5, 2021

5.0

Pros

I thoroughly enjoyed the way this software keeps your contacts organized.

Cons

I think this software could have had more detailed instructions on how to set it up.

Review Source

AS

Abubakar S.  
Writer  
Publishing  
Used the software for: 6-12 months

### "I don't like the chat "

October 20, 2020

1.0

I solve no problem with the application because it hard to understand the application

Pros

The product is not easy to used, no sticker, no dark mode, my biggest problem with the application is that is not easy to used

Cons

Is the most difficult app I ever used everything is boldly. Sometimes I don't even know what am doing when using the app

Review Source

Salina O.  
Independent Contractor  
Construction  
Used the software for: Less than 6 months

### "No Go Google! "

May 7, 2020

3.0

We had enough unsatisfied clients to send this away happily.

Pros

Nothing. All around a huge waste of time, money, and energy. Lots of delayed projects due to miscommunication.

Cons

The quality was disappointing, user interface was shaky at best, and, again, complete lack of customer support.

Review Source

AM

Andrew M.  
Owner  
Writing and Editing  
Used the software for: 6-12 months

### "Good chat client"

March 5, 2019

4.0

Pros

This is a pretty basic chat feature. Think of something comparable to MSN messenger back when that was popular. It is a nice simple chat feature for anyone who has a Google account

Cons

This is just a chat client, so sending images, files, etc can be limited. It is also restricted to those who have a Google account.

Review Source

BI

Bryan I.  
Vice President, Digital Services  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great and simple tool that gets the job done"

December 6, 2019

5.0

Chat will always have a place in the space. It's an important tool.

Pros

It just works. It's easy to find and present when needed. There are many who consider it the pioneer of mainstream chat.

Cons

Google chat is pretty basic when it comes to online chat tools. It offers just enough functionality but some will wish for more and possibly more connectivity with other tools.

Review Source

RK

Reshma K.  
Sr. CRM  
Real Estate  
Used the software for: Less than 6 months

### "Best way of communication"

July 16, 2019

5.0

Stay connected easily without running here and there. It's cool and useful.

Pros

No need to run next to colleague if we need any information instead we can ask for the details sitting in one place through chat. It helped a lot by saving time and yes of course the energy too!!

Cons

Nothing as of now, as I am using chat service everyday.

Review Source

CS

Cam S.  
Student  
Education Management  
Used the software for: 6-12 months

### "Integrative Tool"

May 2, 2021

4.0

Overall work great with other products. If using other services from Google, it is very useful.

Pros

It works perfectly with other Google applications, such as drive and email. This allows good communication with several people during projects.

Cons

Not a lot of users know of it, making it harder to use. Many functions were moved to different applications making it less useful.

Review Source

Felipe M.  
Coordinate Finance  
Automotive  
Used the software for: 6-12 months

### "Chat for any time"

May 10, 2021

5.0

In general it is an application that greatly facilitates daily communication between the team, in times of home office it is helping the data transfer, agile communication and zero cost in the operation.

Pros

It's a lightweight app, doesn't take up a lot of space on your computer or cell phone. It has very simple and easy to use and learn resources for anyone.

Cons

The search engine for previous issues is bad. You cannot search for one person only (filters) the room system is a bit confusing with the various conversations created.

Review Source

EK

Ezra K.  
Sales  
Consumer Goods  
Used the software for: Less than 6 months

### "Review for Google Chat"

May 25, 2022

5.0

Since the company uses G-suite for emails, everyone from the company were able to chat through Google Chat, really easy to use!

Pros

It's basically classic hangout, that you can chat with anyone on your email list.

Cons

Nothing really, it's like a instant sms for computer.

Review Source

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