# Page 84 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 84 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 84 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2076-2100 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FF

Fabricio F.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "instant communication with Google Chat."

October 9, 2021

5.0

Pros

Google Chat is easy to use and free, it really is an amazing service and I recommend it to all users.

Cons

I think that improvements in its functionalities could be added to optimize its performance.

Review Source

VR

Verified Reviewer  
Senior manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Very user friendly"

September 30, 2023

5.0

Pros

I love that it integrates easily with other google platforms like drive and gmail.

Cons

Slow video and audio chat. I suffered some lagging in my phone calls.

Review Source

CF

Christian F.  
admin  
Construction  
Used the software for: 6-12 months

### "helps us communicate"

August 6, 2018

5.0

Pros

Instead of having to pick up the phone or send an email, we use google hat. its a lot fast and easier to use

Cons

I wish they would maybe add GIF's to chat

Review Source

ER

Erika R.  
R&D Engineer  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Very useful at work"

May 12, 2020

5.0

It's great! I can share pictures or just important messages.

Pros

It has been very useful at work to share quick information with a big group of people of even just send a quick message to a colleague

Cons

I have been using for a short time so nothing negative to comment about it yet. After a few months I can update my review.

Review Source

BT

Briza T.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Nice!"

November 20, 2018

5.0

Pros

Have never come across any issues while using this. So easy and nice to chat with fellow coworkers.

Cons

I do not dislike anything about this software.

Review Source

KW

Kaley W.  
TA  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Stay in contact all day long!"

December 13, 2018

5.0

Pros

Very easy to use, stay connected with colleagues on a mutual platform.

Cons

Sometimes I didn't realize I had a notification until much later in the day.

Review Source

ES

Eugenia S.  
Sales Executive  
Computer Software  
Used the software for: 1-2 years

### "Google Hangouts for internal instant communication"

March 18, 2021

3.0

I found the platform useful for basic internal instant communication.

Pros

Google Hangouts is completely user friendly, very easy to use and it allows its user to chat with colleagues.

Cons

The interface of Google Hangouts it's basic, its functions are limited and chat files sharing it's not well supported.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Corporate Policy.

Review Source

DH

Danny H.  
Production Operator  
Food Production  
Used the software for: 2+ years

### "Solid, simple to use software."

August 4, 2019

4.0

Pros

Chat has a very clean simple interface plus its convenient since its integrated into Gmail and apart of Google Suite. I like the screen sharing feature for business meetings.

Cons

Almost too simple, not many features compared to other similar software. The call quality is usually great but sometimes I can hear a background "fuzz" like sound.

Review Source

Keith B.  
Director  
  
Used the software for: Less than 6 months

### "Helps to communicate with friends who have Google accounts."

July 12, 2018

5.0

Expressing thoughts to contacts instantly.

Pros

The ability to communicate instantly with someone from your contact list and the availability of emojis to visualize/enhance your expressions.

Cons

There is nothing least about this software that I can report on at this time. More time is needed to comment on this area.

Review Source

ES

Eric S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Basic Chat Integrated to Your Gmail"

February 23, 2019

4.0

Pros

Chat on Gmail is a basic feature, but what's nice is that you can search old chats if you have it set up to save them.

Cons

The integration with gmail can be confusing since it's below your folders. It's not clearly called out.

Review Source

LC

LAUREN C.  
graduate student  
Education Management  
Used the software for: 2+ years

### "Easy to use"

August 18, 2020

5.0

Chat is easy to use and great for instructors and students to use without being disruptive.

Pros

easy to use, simple to intitiate and engage in conversations, easy to chat quickly during a class and to relay information simply

Cons

I wish there were more options for notifications about chats that come up. Maybe an email reminder about chats you have not responded to?

Review Source

LC

Lexi C.  
E-Commerce Specialist  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Simple way to connect with those one my Google address book"

June 29, 2021

5.0

It's free, it works, and it doesn't get much better than that!

Pros

I like that I can message those in my address book directly from my G-Mail dashboard. It allows me to continue to multitask without having to leave my desktop for say a tablet or phone.

Cons

The features are slightly limited but as a simple chat program it does exactly what it is meant to do.

Review Source

NS

Nathan S.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Does its Job"

November 11, 2020

4.0

We just kind of slowly stopped using it and switched to Slack.

Pros

I liked that it was in the same panel as my Gmail. But it is night and day compared to Slack. Really hard to collaborate, create group chats, find chats, etc. Very limited.

Cons

It just isn't that useful other than a 2010's version of AOL Instant Messenger. Not very useful for work purposes.

Review Source

VR

Verified Reviewer  
Senior Account Executive  
  
Used the software for: Less than 6 months

### "Learning curve"

May 24, 2018

5.0

Pros

Google puts out a great product suite and the price is right! Still need to familiarize myself more with the features and functionality.

Cons

I'm not as familiar with the google suite of products and I'm still getting used to the format. I think it'll be a good communications tool for us in the end.

Review Source

VF

Valeria F.  
Student (valeria.flores2@upr.edu institutional address)  
Writing and Editing  
Used the software for: 2+ years

### "Google Chat Review"

December 13, 2018

3.0

Pros

What I like most about this software is it lets me communicate easily with others

Cons

What I like least about this software is it has a LOT of bugs, sometimes notifications don't go away or appear again after I checked them.

Review Source

LL

Lokwatamoi L.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Google always hits it out of the park"

November 15, 2020

5.0

It's been a great overall experience. I plan to continue to use Chat into the future.

Pros

I love using Google products because they easily work with each other. This is no exception, using chat straight from my email is a great option.

Cons

I wish more people used it! I love using the chat and find it a convenient and easy way to send messages and stay updated.

Review Source

LL

Latisha L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "It's Google Everything for me!"

January 27, 2022

5.0

Pros

If you already have a google account, then chances are this feature is also available! It is easy to use with a push of a button to get started with those who are already in your contacts! So yeah, it's kind of a big deal! And it replaced Hangouts

Cons

Nothing! I love mostly everything about GOOGLE!

Review Source

JL

Jonathan L.  
Certified Financial Planner  
Financial Services  
Used the software for: 2+ years

### "Google Chat is a good way to communicate online"

May 22, 2021

3.0

Great for creating group chats with other Google users, easy to set up and link to your Gmail.

Pros

Google chat is easy to use, great for communicating online, having group chats and sharing documents online.

Cons

People tend to want to use more recognizable chat programs or video meeting software. Would be good if it could be integrated with other email programs.

Review Source

KN

Kevin N.  
Process Development Engineer  
Biotechnology  
Used the software for: Less than 6 months

### "Chat is excellent with G Suite"

August 29, 2019

5.0

Chat allows us to informally communicate very quickly with our office mates.

Pros

Since our company already uses G Suite, Chat was a no brainer for intra-office informal communication.

Cons

I do not have any cons with Chat. This software is already a part of G Suite so came at no additional cost to us and is very useful.

Review Source

JD

Jovana D.  
Community manager  
Real Estate  
Used the software for: 6-12 months

### "Amazing!"

November 8, 2021

5.0

Pros

I love that it’s connected to email and you could join from your calendar directly.

Cons

I wish the speaker during the meeting was marked differently so other people are seen as well.

Review Source

SP

Shannon P.  
marketing ops  
Photography  
Used the software for: 6-12 months

### "Excellent light-weight chat tool "

August 24, 2020

5.0

Pros

I really like the way that google chat connects up with the rest of the google suite. unlike slack and Zoom, google chat works great with hangouts and the rest of the google suite.

Cons

im still having trouble with the google desktop app. everytime i delete the download drive, it breaks the app.

Review Source

JD

Jacqueline D.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Google Chat "

April 21, 2020

5.0

Awesome and easy to set up and use!

Pros

Extremely user friendly and quick access if you need to have a quick face to face meeting without having to use your personal phone.

Cons

I haven't found any cons within this app, but I also just started using it. So far, there hasn't been anything difficult about it.

Review Source

JM

Jamison M.  
President  
Computer Software  
Used the software for: 2+ years

### "Does exactly what it's supposed to"

February 12, 2019

5.0

Pros

Google Chat works exactly as you'd expect. It integrates with your contacts and allows you to IM them. There are other features and functions that pair nicely, google hangouts and whatnot. For the price (free) it's perfect.

Cons

Not much to say negatively about chat. It works exactly as its supposed to and is either included or free.

Review Source

VR

Verified Reviewer  
UX Designer  
Computer Software  
Used the software for: I used a free trial

### "Good but not the best"

April 8, 2022

4.0

Pros

Google chat is great communicator tool in industry.

Cons

It is good if your company has accounts linked to google, else they may not use it.

Review Source

EG

Erin G.  
csr  
Hospital & Health Care  
Used the software for: Less than 6 months

### "just started using"

November 5, 2020

5.0

Overall it is a nice useful product that i would recomend.

Pros

I do enjoy the ease of being able to see a list of all my chats. I can click and go to anyone I want to chat with. the ease of searching for a group or coworker is nice.

Cons

I do wish i could make it so that it is a smaller screen and not a tab.

Review Source

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