# Page 85 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 85 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 85 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2101-2125 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Stephanie S.  
Senior Corporate Relationships Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Vital in Remote Working"

October 27, 2021

5.0

Pros

I love everything about google chat. Makes it so easy to talk with my colleagues. Love the delete or archive features.

Cons

Nothing needs to be improved on. I love Google Chat.

Review Source

RF

Ryne F.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Google chat is convenient"

March 3, 2021

5.0

Overall, my experience with Google Chat is fine. It's slightly above neutral.

Pros

Google chat is convenient and that is likely my favorite thing about the software. If I'm in the G Suite and need to send a message quickly, I can easily.

Cons

My least favorite thing about Google's chat is that not many people I know use it, so it's not often checked.

Review Source

VR

Verified Reviewer  
Photographer  
  
Used the software for: 6-12 months

### "My fav way to communicate with friends and family"

July 26, 2018

5.0

Pros

1) It's window is available in the gmail window so it can be reached easily 2) You can have video calls simultaneously with different people 2) A very nice mobile app

Cons

1) You can share files only via email. 2) Sometimes it is glitchy on the mobile app if you perform many actions.

Review Source

BF

Brenda F.  
Director  
E-Learning  
Used the software for: 1-2 years

### "Easy-To-Use and Reliable"

December 29, 2018

5.0

Pros

I like that the chats are saved so that you can search and refer back to if needed. It's easy to connect and simple when collaborating on projects.

Cons

Sometimes I didn't get notifications that someone was chatting with me so that made it a bit cumbersome, but other than that, I use the software regularly and enjoy its ease.

Review Source

SR

Steven R.  
Worker  
Food & Beverages  
Used the software for: Less than 6 months

### "Google Chat"

September 27, 2022

5.0

Pros

While it is just a messaging software, it is a great software that is underrated.

Cons

The software is overall a bit bland compared to most softwares seen nowadays, which is probably why not many people use it.

Review Source

MA

Mariassunta A.  
Hr operations  
Human Resources  
Used the software for: 6-12 months

### "Chat e condivisione "

January 10, 2022

5.0

Pros

Google Chat è un programma che ti permette di inviare messaggi istantanei, messaggi a gruppi e condividere file.

Cons

La grafica credo possa essere leggermente migliorata.

Review Source

rP

raffaela P.  
admin  
Entertainment  
Used the software for: 6-12 months

### "Great option for team communication"

April 12, 2022

5.0

Pros

easy to use. the tam communicated weekly on updates with classes

Cons

happy with the app. we use it weekly , we have no issues and don't have anything that we don't like.

Review Source

CA

Craig A.  
Engineer  
Consumer Electronics  
Used the software for: 1-2 years

### "Messaging is so easy!"

February 25, 2019

4.0

Pros

I love how you can do a group chat with Google Chat.

Cons

The only drawback is not all of my friends have google chat. It is great!

Review Source

SC

Savannah C.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Google chat review"

September 25, 2021

5.0

Pros

I love how easy it is to communicate with co-workers with Google chat.

Cons

I would enjoy it if you could change the screen colors.

Review Source

BV

Barbara V.  
Director of Operations  
Hospitality  
Used the software for: Less than 6 months

### "Chat made easy"

December 11, 2019

5.0

Overall I have had nothing but a great experience using this product. I highly recommend.

Pros

Great software for chat and group chats. Easy to use and convenient. I use it daily for work and personal.

Cons

Nothing negative to say, very easy to use and I use it everyday to communicate with my team at work.

Review Source

VR

Verified Reviewer  
Sales  
Consumer Goods  
Used the software for: 6-12 months

### "Take it or leave it "

April 8, 2022

4.0

Pros

It was easy to use and find other users

Cons

The app that you have to download instead of being able to access it through gmail

Review Source

RS

Rochelle S.  
CSR  
Hospital & Health Care  
Used the software for: 1-2 years

### "Hangout Chats"

November 4, 2018

3.0

Pros

I'm able to access contacts from my email AutoSaves my contacts I have chatted with before to my email

Cons

Somewhat difficult to use/understand. It's not very clear you just have to kind of figure things out by yourself. I don't think I still get the full features offered by chat because I haven't figured them out yet!

Review Source

LS

Laurie S.  
PSE  
Consumer Services  
Used the software for: 2+ years

### "Google Chat"

January 7, 2019

5.0

While working in one application, if I had a question regarding work I could reach out to co-workers to get their assistance. This is a great tool when you don't have the time to get up and go see them personally, or if you are on the phone with a customer, able to get the answers needed to help the client

Pros

Gives me the opportunity to talk to someone even though I can't be with that person. You can log into other applications and still see if they are sending you a message and it is very convenient to go back and respond.

Cons

There wasn't anything about it that I didn't like

Review Source

KH

Kasey H.  
administrative  
Automotive  
Used the software for: 1-2 years

### "It was weird "

February 19, 2019

5.0

Pros

You could chat with people in your office when you needed to

Cons

Not everyone was real familiar with it so we didn't use it.

Review Source

ML

Maria L.  
Speech therapist  
E-Learning  
Used the software for: 6-12 months

### "Great to keep in touch with clients "

April 6, 2021

5.0

Great to keep in touch with family and clients. Helpful during the shutdown

Pros

Google chat was priceless during the pandemic. I used it to keep in touch with clients and discuss progress.

Cons

There is nothing to dislike. It is pretty intuitive on how to use it. My clients also found it easy to use.

Review Source

MG

Manishkumar G.  
consultant  
Computer Software  
Used the software for: 1-2 years

### "Best for chats in corporate world."

July 28, 2019

5.0

Pros

Easily to use and more secure for your private data share.

Cons

some time other feature not work well like poor connectivity.

Review Source

SS

Samantha S.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "G-Suite Chat"

November 7, 2019

4.0

Pros

I like that I am able to communicate with my coworkers easily and efficiently throughout the day by using this product.

Cons

I do not like that the chats are difficult to save, as sometimes I want to be able to go back and reference a conversation that was in the chat feature.

Review Source

VR

Verified Reviewer  
Associate Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "G Chat review"

March 24, 2019

4.0

Pros

Super easy to use and syncs seamlessly with your browser.

Cons

Could have more functionality and user settings available.

Review Source

JB

Josh B.  
Supervisor  
Entertainment  
Used the software for: 2+ years

### "Not so Chatty Cathy "

March 31, 2021

2.0

I rarely use it because Facebook messenger is just better and more comprehensive.

Pros

Anyone who has Gmail can use it and you can be connected to anyone who has Gmail. Even a person you emailed one time pops up.

Cons

It tries to compete with Facebook messenger and it just can’t. It tried to replace aol IM but it’s just not as popular.

Review Source

VR

Verified Reviewer  
Quality Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Google chat In My Life Journey"

October 6, 2020

5.0

Pros

This product used to help the chat feature functionality for our business and in personal life.

Cons

It's an awesome platform to communicate with friends, business clients. It can be easily handled for any person who knows chat features.

Review Source

AW

Ariane W.  
event manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Chat is great if you need an answer fast"

August 28, 2019

5.0

I'm not solving business problems with Chat, but I am enjoying small breaks to talk to friends or get quick info from coworkers.

Pros

I like talking to friends while I'm working...so it looks like I'm working. Thanks, Google!! On a serious note, Iike that I can chat a coworker and get an answer quickly so I don't have to leave my desk or make a phone call.

Cons

On the other hand, coworkers can bother you or notice when you aren't at your desk. Some of the emojis are kind of lame. But it's not bad.

Review Source

JO

James O.  
Policy Analyst  
Public Policy  
Used the software for: 1-2 years

### "Great Communication Software"

April 9, 2020

4.0

Pros

Very useful software to chat and communicate with.

Cons

There could be a way for the notifications to be more obvious.

Review Source

sT

shelby T.  
admin asst  
Consumer Services  
Used the software for: Less than 6 months

### "Nice!"

January 17, 2020

4.0

It works wonderfully when you need to speak with a coworker quick!

Pros

I liked this software, but I do happen to think some other instant messaging systems are a bit more appealing.

Cons

I just thought that it could have had a few more features, but honestly it does what it is made to do.

Review Source

Amy F.  
Founder & Executive Director  
Entertainment  
Used the software for: Less than 6 months

### "Best way to have remote meetings "

January 7, 2021

5.0

Pros

Now with the coronavirus I use Google Hangouts to have meetings with clients. Google Hangouts makes it easy to share documents while continuing to chat.

Cons

There are a lot of competitive softwares out there that are also good.

Review Source

VR

Verified Reviewer  
Designated Partner  
Legal Services  
Used the software for: I used a free trial

### "Google Hangout Thing of the Past"

July 15, 2021

3.0

Pros

The most likeable feature of google hangout is that you don't need to create a separate user account or ID to use it and it is free

Cons

It is very Basic. Google Hangout does not have any feature that other popular messengers provide to its users.

Review Source

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