# Page 86 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 86 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 86 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2126-2150 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Not bad, nothing special. "

October 16, 2018

3.0

Pros

The pros-easily chat with anyone in your address book! The appear on the left side of the screen when you access your email. Easy to access. Intuitive.

Cons

Honestly it’s nothing special, no special features, nothing to write home about. Easy to use but nothing crazy. It’s free though so can’t complain!

Review Source

SG

Sridharini G.  
Architect  
Architecture & Planning  
Used the software for: 6-12 months

### "Easy to use"

April 23, 2022

5.0

Pros

I love that I can chat with anyone and keep connected all the time

Cons

There’s nothing that I hate about the app

Review Source

DA

Daniel A.  
Software Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "It's ok."

October 1, 2021

5.0

Pros

It works. I can send and receive messages. I've never tried anything more advanced than that.

Cons

I don't know what I don't like in this software yet.

Review Source

VR

Verified Reviewer  
producer  
Media Production  
Used the software for: Less than 6 months

### "Google Chat"

June 8, 2020

3.0

overall it's still better than most ill be using until an upgrade I know it's coming soon

Pros

easy to use and mostly everyone uses chrome so the video chat was very key

Cons

the calls drop a lot and when you're trying to hang up a call it gets stuck

Review Source

Angelica L.  
president  
Writing and Editing  
Used the software for: Less than 6 months

### "my insight on google chat"

July 4, 2022

5.0

no comment

Pros

Easily available. I like the fact I can use at any time.

Cons

sometimes it gets stuck. which makes me have to log out and log back in again.

Review Source

Justin N.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "Google Suite Chat"

July 29, 2019

3.0

Pros

I used this software when we did a meeting. It was very easy to use, connecting people for the meeting with google account.

Cons

You have to pay for this service and I felt like it was not worth the price since there are software where you can do this for free.

Review Source

JP

Jeff P.  
owner  
Management Consulting  
Used the software for: 2+ years

### "Great that it is just integrated with google ecosystem"

June 9, 2020

4.0

Overall, I'm glad to have a tool that does a majority of what I need included.

Pros

I love that I don't have to connect or integrate a new system. Hangouts is just part of the google systems I already use.

Cons

It is not as full-featured as other chat platforms. Can't set up channels, and sometimes the video quality is bad.

Review Source

SB

Skyler B.  
Filmmaker  
Entertainment  
Used the software for: 1-2 years

### "Using Chat"

April 12, 2020

4.0

Pros

I like the ease of use, and the ability to chat quickly.

Cons

The fact that it doesn't pop up automatically.

Review Source

Michelle P.  
student  
Higher Education  
Used the software for: Less than 6 months

### "Google Chat"

July 25, 2019

4.0

Pros

I like how it is similar to ''AIM" that was popular in the 90s. It is accessible through everyone's gmail account and great for group project discussions.

Cons

I have no figured how to access it without being on my email.

Review Source

NN

Nida N.  
Associate  
Financial Services  
Used the software for: 2+ years

### "User Friendly"

January 13, 2022

4.0

Pros

I like that my email and chats are in one window; easy to get work done while staying connected to my friends

Cons

Very few people use this software so its limited to those with gmail

Review Source

AP

Abbey P.  
owner / Partner  
Medical Practice  
Used the software for: 2+ years

### "Fun and free"

August 8, 2018

5.0

Pros

Free product that is a simple free download that links seamlessly to your gmail account. Great way to have a quick chat online.

Cons

some times you don't want to be contacted and it shows when you are online. You can change your settings or log out. but sometimes you forget before it is to late.

Review Source

Erik H.  
Director Of Operations  
Chemicals  
Used the software for: 6-12 months

### "Great instant chat"

August 31, 2018

5.0

Pros

Great instant chat presented by Gsuite. Gsuite has been a great platform for all of our primary business needs.

Cons

Gsuite login is separate from your other application logins which can make it a bit confusing to access.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Google chat review"

June 30, 2021

3.0

Google talk used to be the most widely used chat software in the past, but the momentum was gone with the introduction of hangouts and so many people have moved away from it.

Pros

Google is again trying to reappear as Google Chat which is better and hopes to see the feature-rich but less complex software as Google already has the upper hand of clients. Nowadays, hosting and joining meetings is so important and having Rooms & Meet as part of Google Chat is useful.

Cons

Having different forms of Chat which sometimes goes by different (in the mail, this still refers to as Hangouts) names may confuse people.

Review Source

RK

Rachel K.  
psychologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "not important"

October 21, 2019

5.0

Not useful for my industry, but may be useful for others.

Pros

I like that it is seamlessly integrated into my work email.

Cons

I don't have anyone to talk to on gsuite chat. I wouldn't instant message my patients or other collaborators. It's just not that type of profession.

Review Source

MG

Mukesh G.  
Graduate Assistant  
Higher Education  
Used the software for: 2+ years

### "Informal Chatting with Hangouts"

January 6, 2022

5.0

Pros

When I need to communicate with my friends regarding some informal things, I use Hangouts instead of sending them emails.

Cons

I like all features of Hangouts that I currently use.

Review Source

VR

Verified Reviewer  
lpn  
Hospital & Health Care  
Used the software for: Less than 6 months

### "good IM"

July 18, 2022

4.0

Pros

easy to use, does exactly what it says. provides quick and easy to use instant messaging

Cons

everything works fine, I just prefer to use the instant messaging app on my phone

Review Source

MT

Meghan T.  
Preschool Director  
Religious Institutions  
Used the software for: 6-12 months

### "Communication at it's best!"

February 28, 2019

4.0

Pros

Chat by Google is great for communication in the workplace. It is very simple to use and I have had no issues with connection. It works great on smartphones.

Cons

Updates seem to happen often and can slow things down a bit when trying to open the app.

Review Source

VR

Verified Reviewer  
Group Manager  
Information Services  
Used the software for: Less than 6 months

### "Not using, instead plenty of messengers"

October 5, 2018

4.0

I liked it, would be using if my friends would be

Pros

It is organically integrated into google products. Easy to use

Cons

Very poor audience - most friends use other messengers. No separate application for it - only HTML solutions

Review Source

VL

Vanessa L.  
Admin Assistant  
Construction  
Used the software for: Less than 6 months

### "LOVE IT!!!"

December 4, 2018

5.0

Pros

We love this chat for our computers. We have access to each other anytime. Even when we are not at work. We love it and our clients that have this product can also reach any of us.!

Cons

No complains..We send the invite and it works like a charm:)

Review Source

VR

Verified Reviewer  
Consultant  
Consumer Goods  
Used the software for: 6-12 months

### "My friend and I use this all the time!"

March 1, 2019

5.0

I have kept in touch with a friend overseas using the software.

Pros

It's well-designed. It's more simple than other company software solutions like Facebook video or FaceTime video.

Cons

Sometimes there are connection issues.

Review Source

Chad C.  
Assembly Line Worker  
Machinery  
Used the software for: Less than 6 months

### "Chatting TIme"

August 17, 2018

5.0

Pros

I love that I am able to chat easily with other people. It's an easy set-up and supports other google features nicely.

Cons

Nothing sticks out to me as a con with google chat. It does what it is suppose to do.

Review Source

JM

Jessica M.  
Legal assistant  
Government Administration  
Used the software for: 1-2 years

### "Great "

January 31, 2022

5.0

Pros

Very user friendly and convenience of having it on your mobile device.

Cons

There is not anything I did not like about the software.

Review Source

Anthony D.  
IT Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "great communication"

January 9, 2019

5.0

This product allowed me to keep in touch with my customers.

Pros

I love that I am able to keep in touch with my customers via google. It is the best product around.

Cons

There was nothing about google chat that I did not like

Review Source

AG

Amy G.  
Conference Planner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Convienient if you're in your gmail"

November 2, 2018

4.0

It's fine but definitely not my go to chat choice.

Pros

Convenient if you're working in your gmail. A little chat box pops up when anyone messages you. Easy, simple.

Cons

If you or the person you want to chat with isn't in their gmail, not so convenient. FB messenger is much more convenient then.

Review Source

VR

Verified Reviewer  
Corporate Lead  
Architecture & Planning  
Used the software for: Less than 6 months

### "Chat via G Suite"

January 21, 2020

4.0

I am solving the daily communication barrier that hinders work progress.

Pros

This was an integrated software the allowed great and timely communication with my team and management.

Cons

The software was not as compatible as desired when compared to other integrated chat platforms but could resolve with updates.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Google Chat

The program was a great ad on without any additional costs.

Review Source

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