# Page 88 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 88 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 88 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2176-2200 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BK

Burhan K.  
Floor Manager  
Retail  
Used the software for: Less than 6 months

### "Very nice soft ware to use for all the work staff "

May 20, 2022

5.0

Excellent app which can used any one

Pros

Can send all the information to all the staff at ome time

Cons

Sofware is very nice easy to use and everyone can handle

Review Source

aC

ara C.  
teacher  
Education Management  
Used the software for: Less than 6 months

### "great "

July 7, 2020

5.0

my overall experience of chat is that i love it and will continue using it.

Pros

super easy to use and fun in someway. easy way to connect with students , teacher, children, family.

Cons

i feel that as of now it isnt missing anything.

Review Source

CC

Cian C.  
Consultant  
Management Consulting  
Used the software for: 2+ years

### "not used widely enough"

November 4, 2021

3.0

Pros

it interacts with your contacts list so communication is integrated

Cons

Still too few people use it, so What's App is used instead

Review Source

Benny H.  
Project Manager  
Civil Engineering  
Used the software for: I used a free trial

### "Overall Impression"

January 6, 2022

3.0

Pros

Not a bad messaging system, easy to use.

Cons

create an app to simply things would be better.

Review Source

VR

Verified Reviewer  
Senior Process Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Decent chat app that has potential."

July 14, 2021

4.0

Pros

Integration with google drive. Free to use and so convenient that I could open it anywhere and have a quick chat session.

Cons

UI makes it hard to use. Limited features. Video call quality can be improved.

Review Source

TM

Tanner M.  
Onboarding Account Manager  
Retail  
Used the software for: Less than 6 months

### "Easy to use "

May 14, 2019

5.0

Pros

I like how I can have multiple conversations up at one time when I am talking to different people in my orgazniation.

Cons

There isn't really anything that I don't like. it works great for me and my team.

Review Source

Gabriel S.  
Clinical Psychology & Neuropsychology Doctoral Intern  
Higher Education  
Used the software for: Less than 6 months

### "Decent Chat Software"

October 2, 2019

3.0

Pros

I like having all of my Google apps connected through the use of one username and account.

Cons

It is not as smooth and is lacking significant features that other chat application and/or softwares have.

Review Source

VR

Verified Reviewer  
Disc Jockey  
Entertainment  
Used the software for: Less than 6 months

### "The Beauty of Google Chat"

July 21, 2021

3.0

I have not really used it as often. That is because I don't fancy it as much.

Pros

I don't fancy it as much. There needs to be improvements

Cons

I do not feel it is captivating enough based on the competition on the market.

Review Source

KS

Kate S.  
Marketing Analyst  
Computer Software  
Used the software for: 1-2 years

### "Nice feature for video calls"

December 14, 2021

5.0

Pros

This software is convenient to use while in Google video meetings. It makes it easy to chat and add input during a meeting with large groups.

Cons

There isn't a need for this software when your organization uses other chat features. It's use is limited to video calls.

Review Source

Bradley B.  
Owner  
Law Practice  
Used the software for: Less than 6 months

### "G Chat is functional"

May 14, 2019

3.0

I no longer use G Chat at my office.

Pros

I liked the ability to have interoffice meetings with the software.

Cons

I found that there were better providers or at least providers that were easier to use.

Review Source

CF

Colin F.  
Physical Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Google chat review"

May 26, 2022

5.0

Pros

This is a great app on an accessible platform that can be used to chat with team members

Cons

The user interface is not as visually appealing as some competitors

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

request from colleagues

Review Source

CR

Courtney R.  
PR Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Google Chat Review"

October 2, 2018

4.0

Easy to use and pretty convenient!

Pros

I like being able to use a messenger program in my email operations! Very easy to use and works well.

Cons

I wish the emojis looked like regular emojis like chat systems such as Slack or iMessage.

Review Source

VR

Verified Reviewer  
Research Assistant  
Higher Education  
Used the software for: 6-12 months

### "Would recommend to use it"

November 27, 2018

5.0

Pros

The google chat can seamlessly help you to chat with multiple persons simultaneously

Cons

It is sometimes difficult to hide the chat bar and chat

Review Source

VR

Verified Reviewer  
Inside Sales  
Wholesale  
Used the software for: I used a free trial

### "We use Google chat everyday in our office"

September 7, 2018

5.0

Pros

We can appreciate using Google Chat in our office so we do not have to speak out loud as much.

Cons

Sometimes, it can be confusing whether you are using Google Chat or Google Hangouts.

Review Source

szaR

syed zaheer abbas R.  
sbm  
Insurance  
Used the software for: I used a free trial

### "review "

December 21, 2022

5.0

excellent

Pros

the most excellent software i like it most.

Cons

nothing it is the best software its user friendly.

Review Source

VR

Verified Reviewer  
Agente servizio clienti  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Chat"

January 27, 2019

5.0

Pros

I like the fact that Chat gives you the possibility to communicate with your team.

Cons

I didn't like very much the fact that Sometimes you don't realize when you receive a message.

Review Source

MG

Max G.  
IT Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "A Simple and straightforward messaging and calling service"

January 31, 2021

4.0

It was perfect for a small team of technicians as we could create groups and discuss tasks with them but it was lacking some of the features as the teams changed and grew.

Pros

Due to its integration with G Suite it made it effortless to start communicating to team members within our work environment as all employees already had a work google account.

Cons

The service is very basic and has limitations along the lines of file sharing which make it only viable if you do not already have a messaging service or do not intend on having details projects within the service.

Review Source

VR

Verified Reviewer  
Student  
Publishing  
Used the software for: Less than 6 months

### "Google Chat isn't much, but it's alright."

September 6, 2018

3.0

Pros

It has easy navigation, emojis in the corner and the chat is very easy to access.

Cons

I feel that it's very outdated-looking for its time.

Review Source

ML

Marissa L.  
Customer service representatives  
Internet  
Used the software for: Less than 6 months

### "Good service "

September 23, 2020

5.0

Pros

The software is easy to use. Ability to group chat and individually chat with others to get a quick response.

Cons

Updates are frequent with no actual changes being made.

Review Source

MD

Miranda D.  
Senior Content & Community Associate  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy to use!"

October 16, 2019

5.0

Overall, good product.

Pros

It's built right into your email page, so you don't need to run additional software to use it.

Cons

Separate conversations could probably be organized better, so it's easier to keep track.

Review Source

LR

Loren R.  
CFO  
Wholesale  
Used the software for: 6-12 months

### "Review of Google Chat"

June 3, 2021

4.0

We've found Google Chat to be effective for our office given that our sales managers are working remotely.

Pros

The user interface is straightforward and easy, and the quality of the chats is good. It can be used on your mobile phone. The ability to share files is very helpful. And it's great that it integrates with Google Calendar. Helpful that the messages are encrypted.

Cons

We had problems in the beginning with what appeared to be duplicating of our chats, but our IT area helped to resolve. No significant problems otherwise.

Review Source

TK

Tahseen K.  
Physician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Chit Chat Time!"

July 24, 2020

5.0

Love chitting and love chatting? This is software for you. Yes, I'm a real person.

Pros

Love being able to chat with my friends and colleagues using the same programs and websites that all of my data and correspondence is contained within.

Cons

I wish more people knew about the software to limit the use of other message applications, but that's not a flaw in the software itself.

Review Source

VR

Verified Reviewer  
Student Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Works Well"

October 14, 2020

3.0

Pros

I liked the convenience of communicating through an email based program.

Cons

The video calling often had a lot of problems.

Review Source

AS

Adam S.  
Sales Consultant  
Automotive  
Used the software for: 1-2 years

### "Surprisingly easy to use, nice feature set but a bit basic"

February 11, 2022

5.0

Every Google Chat experience I have had is positive, it just works.

Pros

Price point on this is spot on, connections seem secure and fast, quality seems high for audio\\visual feeds.

Cons

A bit more basic feature set compared to alternative, not as widely used

Review Source

TT

Terrance T.  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great alternative to other chats"

March 30, 2019

4.0

Pros

Because my team works heavily in gsuite, it is convenient to have a chat integration right on dashboard.

Cons

No complaints for chat, is functional and convenient.

Review Source

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