# Page 91 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 91 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 91 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2251-2275 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sylvia S.  
Shipping / Facilities Manager  
Maritime  
Used the software for: I used a free trial

### "I like Google Chat!"

January 28, 2022

5.0

I'm enjoying my overall experience with Google Chat!

Pros

Google Chat is easy to use on your computer as well as on your phone and tablet.

Cons

Sometimes I don't get message notifications right away, but that could be an issue with my computer.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)

My company was switching over due to Hangouts shutting down.

Review Source

VR

Verified Reviewer  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "nice way to communicate "

June 26, 2021

5.0

I will definitely continue using this application for communicating with colleagues because is like texting.

Pros

I really enjoy how google chat is easy to use and it alters you when some is contacting/writing you. at the same time I like how conversions can be transcribed in you ever need them in the future.

Cons

I do not have cons for this app just yet because all my interactions with it have been positive. on my side and the other.

Review Source

VR

Verified Reviewer  
Intern  
Media Production  
Used the software for: 6-12 months

### "Simple Chat"

November 10, 2021

5.0

Google chat is a great piece of software to use for instant communication

Pros

I can access it from my gmail account making it very easy to use. I also like that its free and that id ont pay to use it

Cons

I have never face any issues whilst using this software. Everything works as it should. i highly recommend it

Review Source

Dan K.  
Contributor  
Publishing  
Used the software for: Less than 6 months

### "I used Google Chat to communicate with collaborators on a freelance project."

May 28, 2018

5.0

Pros

Google Chat provided an easy way for me to work alongside other professionals on a niche project unassociated with an established Slack channel, using just our gmail accounts.

Cons

The Google Chat layout isn't as nice and intuitive as some of its competitors. That being said, when the only requirement is already covered with a gmail account, it's not a big problem.

Review Source

GM

Gustavo M.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Google Hangouts is Cooler Than Zoom! "

June 29, 2021

5.0

Overall, it is the perfect video conference platform. I think it's way better than Zoom. Setting appointments is probably the best part because it intergrates seamlessly with Gmail accounts.

Pros

Google hangouts are super easy to use especially if you have a Gmail account. I connect with various. professional and set appointments easily.

Cons

I wish Google hangouts could have the option of changing the lighting, sometimes my background it too dark.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 2+ years

### "Customer Review"

February 11, 2020

4.0

Pros

Personally I loved the formate and the display.

Cons

Not many people that I know use this site.

Review Source

EP

Elisa P.  
Public Safety  
Public Safety  
Used the software for: Less than 6 months

### "Excellent communication platform!"

July 20, 2021

4.0

It is a great platform for placing quick calls. It works well for personal and business use.

Pros

It's an excellent communication platform that is very user friendly. It is great for video conferencing. It is free to use and does have any time limits for calls unlike other platforms.

Cons

There isn't anything that I dislike about Hangouts. It is easy for anyone to use on any device. Perhaps the only improvement would be the addition of a recording feature.

Review Source

AS

Aimee S.  
Volunteer  
Mental Health Care  
Used the software for: Less than 6 months

### "Chat Software"

August 12, 2022

5.0

Pros

I like that this rivals Facebook Messenger as a communication form. It's free. Not to mention it goes with Wi-Fi.

Cons

I don't like that Google sometimes gets air pumps and therefore I cannot connect my email to the chat software. Errors cost me time.

Review Source

DT

Diane T.  
Self Employed eCommerce Seller  
Consumer Goods  
Used the software for: Less than 6 months

### "Google's Chat Program, Replaces Google Hangouts"

August 23, 2019

4.0

I use the online chat program to have a group chat with family members and occasionally with other eBay sellers to discuss eBay policies and procedures and our thoughts on them.

Pros

The ability to video chat with family members in a group is a precious gift, thank you Google!! So far, so good, used to use Google Hangouts.

Cons

This Google Chat is replacing Google Hangouts. If it continues to do the job as did Google Hangouts, nothing will be negative.

Review Source

MR

Manthan R.  
Project Coordinator  
Construction  
Used the software for: 6-12 months

### "Google Chat"

February 23, 2022

4.0

Pros

It is an efficient, easy, and way to go tool for chatting with a team. Google chat gives you the option to have quick communication rather than writing an email every time. Highly recommended.

Cons

Nothing that Google chat lack in communication side. It is good tool.

Review Source

LV

Lukas V.  
Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Well intigrated messanger"

February 19, 2022

5.0

Pros

It is a good integrated messanger in Google-Tools. Accessable via Email and other Google platforms.

Cons

Sometime the chat seems a little bit laggy.

Review Source

DJ

Dominika J.  
student  
Higher Education  
Used the software for: 6-12 months

### "Quite good"

June 30, 2021

4.0

It's a pretty good app for communicating. It's not my favourite though.

Pros

It's a reliable choice, it's free so it's accessible to anyone. Good tool for professional(meetings) and personal use. There's a lot of useful features, like the group chat. It's convenient and easy to use.

Cons

I'd like to see voice message and calls through the same app. Other than that you have to watch out for scams.

Review Source

CV

Chelsey V.  
Researcher  
Information Services  
Used the software for: Less than 6 months

### "Its okay."

April 1, 2022

3.0

Pros

I liked most that it was very useful and didn't have problems figuring it out and using it.

Cons

There's not aot alot i didn't like about it.

Review Source

TS

Tina S.  
CNA  
Hospital & Health Care  
Used the software for: I used a free trial

### "Google chat "

July 27, 2022

5.0

Pros

Easy to set up meeting room and sending out invites

Cons

Wouldn't let you have to many in a video chat

Review Source

DG

Desiree G.  
senior coordinator  
Entertainment  
Used the software for: I used a free trial

### "CX Coord Review"

December 21, 2021

5.0

Pros

This software is extremely easy to use and navigate. I've never had any issues and it's super-efficient.

Cons

There is nothing negative at this time, but I think I may need more time to see if there is anything else that is not that great on my end.

Review Source

MB

MERAJUL B.  
student  
Medical Practice  
Used the software for: Less than 6 months

### "Chat by Google Review"

October 18, 2019

4.0

I can easily connect with my friends, specially my colleagues with this and working from my home. Thanks to this software.

Pros

Most good thing is it is very simple software ever designed and created by Google. Simple, User friendly and more over Genuine.

Cons

Worst thing is it is taking much time to connect with the server. Don;t know why! But Google development team should look here once again.

Review Source

EP

Evija P.  
Events and administration manager  
Financial Services  
Used the software for: Less than 6 months

### "Great addition to Google products"

June 3, 2021

5.0

Overall very simple and good tool, and I am looking forward to exploring it to the detail

Pros

I like that it is just an addition to your Google products. We can get lost if we start to use many different products from different providers. If you use Google Workspace, it makes sense to keep communication in Google chat.

Cons

No bad reviews yet, I am just starting to get used to it, but so far it looks very intuitive and nice.

Review Source

TF

Tiffany F.  
owner  
Consumer Electronics  
Used the software for: 1-2 years

### "CHat"

February 1, 2019

5.0

Pros

Loveusing this to chat with co-workers !

Cons

Nothing it is great ! you are able to chat

Review Source

eD

esme D.  
floor manager  
Supermarkets  
Used the software for: Less than 6 months

### "Free and easy to use for video calling and messaging. "

June 6, 2022

4.0

Pros

It is easy to use, because it integrates with other Google Workspace apps.

Cons

It is only meant for personal use. If you need it for business use, it is not free.

Review Source

VR

Verified Reviewer  
Content Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Cool App"

March 17, 2022

5.0

It was cool.

Pros

I like the ease of deployment, Google is really know for building fantastic app that isn't hard to deploy.

Cons

I really didn't see any thing that needs improvement, it's generally okay to me.

Review Source

DS

Danielle S.  
Service Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Online meetings for those who don't use Zoom"

March 3, 2022

5.0

Pros

Like using this with people outside the organization who does not use Zoom video conferencing. Easily integrates with Gmail/Google Chrome browser

Cons

Not as popularly used as Zoom so sometimes have to coach others on how to set up/use

Review Source

SH

Sarah H.  
Shop Manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Awesome! "

March 1, 2022

5.0

Super easy to use and keep up with your day to day.

Pros

I love how simple and easy it is to communicate with your team!

Cons

I honestly don't have any cons! Great product!

Review Source

SD

Sierra D.  
BDC Agent  
Automotive  
Used the software for: Less than 6 months

### "Perfect way to quickly communicate with co-workers"

May 13, 2021

5.0

It is extremely convenient to get in touch with a co-worker. We are usually all on the phone so it is hard to catch someone. With this chat I'm able to get ahold of someone while multitasking on the phone with a customer.

Pros

What I like most about this software is when I have multiple tabs open and receive a chat that the tab notifies me.

Cons

There is nothing that I dislike about this product yet.

Review Source

MA

Matt A.  
Sr. Software Developer  
Computer Software  
Used the software for: 2+ years

### "Google Chat. Like Slack, but simpler."

December 12, 2018

5.0

Pros

We like that google chat is integrated right into gmail, and it gives you the same great searchability.

Cons

The lack of permanent public and private chatrooms ultimately left us wanting more and eventually led our switch to Slack.

Review Source

ON

OLIVIA N.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Its okay"

January 30, 2021

5.0

I liked using it. The only reason I switched is because I got a new phone.

Pros

I liked the software when I did use it for a while. The texting and messaging was easy. I never had any problems with the video calls either. In fact I think it's probably the easiest of the video meeting services to use. Its actually very simple.

Cons

Nothing. It was a great service to use and I have no complaints

Review Source

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