# Page 92 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 92 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

[View alternatives](https://www.capterra.com/p/175800/Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 92 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2276-2300 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EJ

Ellie J.  
Retail manager  
Hospitality  
Used the software for: 6-12 months

### "Using google hangouts "

February 9, 2021

4.0

Overall good experience easy to use for meetings and will continue to use it

Pros

During the numerous lockdowns we have found google hangout to be the easiest platform to hold staff meetings on as everyone had a google account.

Cons

google hangouts although it’s a good platform we found the more people we had on a call the slower/more glitchy it was

Review Source

CC

Casey C.  
Self employed  
Cosmetics  
Used the software for: Less than 6 months

### "Google chat is for you!"

July 20, 2020

5.0

I had a great experience I will continue to use this for sure!

Pros

If you are on the fence here is your sign to go google! Google chat is so easy to use! The layout is nice and it’s a great program over all!

Cons

I love this product there is nothing I can complain about.

Reason for choosing Google Chat

I didn’t have any alternate products in mind! Just google chat!

Review Source

CC

Ciera C.  
Designer  
Design  
Used the software for: 6-12 months

### "Chat with coworkers"

September 10, 2019

5.0

It is a quick and less formal way to discuss with coworkers or clients

Pros

This makes it very easy to chat with coworkers and share ideas to one another. You can send messages that are quicker than email and less formal

Cons

Has pop-up like messages that can become annoying if not wanting to actively chat with someone and lack of away features

Review Source

MH

Maria H.  
realtor  
Real Estate  
Used the software for: Less than 6 months

### "Google Chat is just okay"

September 23, 2020

3.0

Overall I like that you can share docs easily, but that's about it.

Pros

I like that Google Chat is part of the suite, so that you can share files and documents within the chat.

Cons

I do not really like that threads can get long and become hard to find information in, and that if you are added into a group you cannot really get yourself out.

Review Source

VR

Verified Reviewer  
ceo  
Sporting Goods  
Used the software for: Less than 6 months

### "safe Messenger "

February 23, 2020

5.0

the biggest benefit is that you can just link it with all the other google apps your using, especially, for business.

Pros

This messenger application is save and stealth so you can have private conversations or connect with business partners.

Cons

NOt much that I dont like, it is just a bit different than others from the surface but does the job.

Review Source

TH

Tara H.  
Mom  
Hospitality  
Used the software for: Less than 6 months

### "Amazing"

November 24, 2019

5.0

Pros

I liked this software because its easy to use, very simple, decent customer service. This software is overall a very good software and I will still continue to use it.

Cons

The only thing I didn't like about this software was that it is slow at times. But other than that there's not much else that I didn't like.

Review Source

MO

Michelle O.  
Pca  
Hospital & Health Care  
Used the software for: I used a free trial

### "Chat is quite interesting "

March 14, 2020

5.0

It was a great app and I do enjoy it. It also versatile with where it can be downloaded.

Pros

I believe the product is Easy to use and very easy to access and maneuver around. I like ha features provided on the program.

Cons

It was a bit confusing in the beginning but after working with it and getting help from the help icon it was great :)

Review Source

Low J.  
Intern  
Government Administration  
Used the software for: Less than 6 months

### "Does its job; interesting features & integrations"

June 7, 2021

4.0

COmmunicate with contacts such as colleagues. Smooth experience.

Pros

Integrates with other Google products. Easy way to keep in touch with contacts (friends, colleagues).

Cons

Became a forgotten Google service among most. No SMS support anymore, no in-built video conferencing capability anymore.

Review Source

SS

Sherry S.  
Student  
Photography  
Used the software for: I used a free trial

### "Google chat review"

May 17, 2020

5.0

It’s great for spur of the moment

Pros

Ease of use and no scheduling of event is necessary

Cons

Adding a contact is not very user friendly

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Google Chat

Ease of use and quick to get to

Review Source

CB

Chiffon B.  
Freelance marketer  
Entertainment  
Used the software for: I used a free trial

### "Communication with Google Hangouts "

April 10, 2021

5.0

My overall experience is positive and benefits realized are additional ways for communicating and computing.

Pros

The video streaming feature along with instant messaging, is the most impactful feature, and it is easy to integrate into general use.

Cons

I like least the auto screen focus in the Google Hangouts. It doesn’t leave much room for free handed adjusting to users needs.

Review Source

Adam C.  
Strategy Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Good product! "

May 22, 2019

4.0

Pros

I think this software good for quick and easy communication with co-workers and clients because it is very simple to use.

Cons

What I don't like about it is that it seems to lack functionality. Other messaging systems seems to have more functionality in the software.

Review Source

JJ

Jenni J.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Google Hangouts Rock!!!"

November 19, 2021

5.0

Pros

I have an account for my business and my personal and absolutely love it it makes connecting to other people fast and easy.

Cons

There is absolutely nothing that I do not like about this.

Review Source

TA

Tyler A.  
Program Assistant  
Education Management  
Used the software for: 1-2 years

### "EASY!"

May 2, 2019

5.0

Pros

This application makes it sooo easy to communicate.

Cons

There's a lag or sometimes loading is an issue but I don't believe that's on Google's part.

Review Source

DM

Davide M.  
Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "Un'altra app di messaggistica"

October 20, 2022

4.0

Pros

Ha tutto quello che serve, come ormai tutte le app di messaggistica

Cons

Credo che ormai la differenza in queste app la faccia la diffusione e purtroppo questa è veramente poco usata

Review Source

PF

Paul F.  
Church Planter  
Religious Institutions  
Used the software for: Less than 6 months

### "Google Chat"

January 7, 2020

5.0

Overall this isn't a bad product. While it is useful because of its association with Google, there are other better programs.

Pros

I like Google Chat because it is attached to all the other Google products that I use. It made it convenient to use.

Cons

There wasn't much I didn't like about Google Chat. However, there are other chat programs that I use more often.

Review Source

EB

Ebriyanna B.  
Cashier  
Food & Beverages  
Used the software for: I used a free trial

### "Best app"

January 13, 2019

5.0

Excellent , clear reception, just excellent

Pros

You are able to chat with your friends that’s on google

Cons

You can only chat with members of your contacts

Review Source

AC

Alejo C.  
Marketing  
Broadcast Media  
Used the software for: I used a free trial

### "google chat improvement"

June 7, 2022

4.0

Pros

It is an efficient and easy to use application, it can be used in different operating systems. Totally recommended, especially to talk with friends by video.

Cons

The service does not have the option to make audio calls or share your location in real time.

Review Source

CS

Chelsea S.  
Baby sitter  
Education Management  
Used the software for: Less than 6 months

### "Chat time"

June 3, 2022

5.0

Pros

It's simple, it's quick, and it's super easy to use

Cons

I didn't dislike anything about this software

Review Source

AL

Alexandra L.  
Selbstständig  
Computer Software  
Used the software for: 6-12 months

### "Nettes chatprogramm"

July 25, 2021

4.0

Ich kann beim Arbeiten schnell auch per Chat mit meinen Kunden und Partnern kommunizieren. Und das live.

Pros

Ich finde gut, dass es beim Emailpostfach ist. Dort kann man Google Hangout sehr gut erkunden. Es ist ein niedliches Programm.

Cons

Es gibt viele Anfragen von fragwürdigen Quellen, die ich gar nicht kenne.

Review Source

DT

Dana T.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Hanging out"

February 16, 2021

3.0

Overall, I would recommend this product for the ease and affordability.

Pros

I really like that you can video chat and talk with anyone. Plus, you can also text each other without a phone.

Cons

Sometimes, the messages you send can take longer than expected to be received by the person receiving the texts.

Review Source

AH

Abner H.  
Freelance journalist  
Media Production  
Used the software for: Less than 6 months

### "Google Chat"

December 10, 2019

5.0

It’s really reliable and efficient. I had a great experience with it.

Pros

It’s the most reliable chat app I’ve used honestly. None of my data has been lost and it’s fast to boot.

Cons

No complaints really. Maybe some lag issues here and there but I think that’s got more to do with internet connections.

Review Source

ID

Ingemar D.  
Academic Dean  
Education Management  
Used the software for: Less than 6 months

### "Good Meeting Software for On the Go, But not a Zoom or Skype."

March 5, 2021

3.0

Easy and fun to use. Light on options and abilities. Good to chat with!

Pros

It's free / inexpensive. It isn't too difficult to use. I enjoy that it connects to the many other Google products and works well with them. When used with Gmail, it is very easy to just connect with someone or a group because it is integrated into the user interface.

Cons

It doesn't have all of the features of it's big brothers (Zoom, Skype, etc.). I'm not sure if it is aiming for that. It feels more like an informal chat tool. The interface and lack of options mean that I'm not using it when I do business or want to present myself formally to someone online.

Review Source

AS

Abby S.  
Owner  
Retail  
Used the software for: 6-12 months

### "Helps me stay connected!"

June 17, 2022

5.0

Pros

It makes it easier to contact my sellers and buyers

Cons

It can glitch at times but I don’t mad as long as it’s not excessive

Review Source

CL

Claudia L.  
Success guide  
Research  
Used the software for: 6-12 months

### "Great to use"

May 11, 2020

5.0

I love chat!

Pros

I love that this allows you to stay connected. I would use Chat at work and it was a great way to contact co-workers and get a fast response.

Cons

My only con is that sometimes it would pop up with chats during presentations where you do not need that extra distraction.

Review Source

VR

Verified Reviewer  
Front End Developer  
Computer Software  
Used the software for: 6-12 months

### "Simple chat that delivers what it promises"

April 30, 2019

4.0

Pros

Easy to access from browser Clear UI Zero downtime Accessible pricing

Cons

The new message - reply UX is a bit confusing. My team decided to just reply a main thread, or we would get lost in messages and threads out of orders. Replying to a old thread would not bring it to front

Review Source

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