# Page 95 | Google Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 95 - Is Google Chat the right Team Communication solution for you? Explore 2378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175800/Chat/reviews

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Google Chat

4.5 (2378)

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Last updated March 13th, 2026

# Page 95 - Reviews of Google Chat

## Showing most helpful reviews

Showing 2351-2375 of 2378 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DN

Daphne N.  
Science writer  
Education Management  
Used the software for: I used a free trial

### "An alternative to Whatsapp"

October 27, 2021

5.0

Pros

I like that it integrates the chat, collaborative spaces and meeting rooms all in one platform.

Cons

It's a bit hard to navigate and it's not as intuitive as Microsoft Teams or Whatsapp.

Review Source

SB

Sharlene B.  
Daycare provider  
  
Used the software for: Less than 6 months

### "Easy to find information "

July 2, 2018

5.0

Pros

The product speaks for itself with no typing needed.it also is faster to get the information that you request.

Cons

With the Delayed information such as on a laptops. Computer or a cellphone. When in a hurry going to places

Review Source

TR

Teia R.  
Intern  
Philanthropy  
Used the software for: Less than 6 months

### "Chat Review"

February 25, 2020

4.0

Chat is an easy way to talk to your team when you are on your computers.

Pros

Chat through Google is a fun alternative way of communicating with my co-workers, especially if we need to have a conversation but I don't have their #.

Cons

Chat is not a universally used software, so in order to use it, your team members need to be on-board with using it too.

Review Source

DA

Denise A.  
none  
Graphic Design  
Used the software for: I used a free trial

### "A simple chat"

January 21, 2023

3.0

Pros

The software is necessary to foster dialogue within google. Useful for those working with Google and associated software.

Cons

It's a simple chat, nothing complicated, definitely not used outside of google.

Review Source

TR

Tiffany R.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Chat made simple and easy"

April 3, 2019

5.0

Pros

I love Google chat and all of its features. It allows me to communicate with others in the easiest way since it's hard to group text people, using your google account saves so much time.

Cons

You have to much sure the person you want to chat with has a google, which almost everyone does, but could be a problem for some.

Review Source

JE

Jadyn E.  
Camp Counselor  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Very Satisfied"

July 14, 2020

4.0

Pros

I like the fact that the software works so well on my Chromebook and can video chat and text very easily opposed to it being a little more difficult to pull up on my Mac desktop without downloading an app.

Cons

I didn't really have many problems, but I guess it could be a little easier to use through gmail.

Review Source

DK

David K.  
Respiratory Therapist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy chat based software"

August 7, 2021

5.0

Pros

Chat based software that is free and easy to use.

Cons

Google based software so you must like their platform.

Review Source

SL

Stephanie L.  
Admin  
E-Learning  
Used the software for: Less than 6 months

### "A+ user friendly"

August 11, 2018

5.0

Pros

Great implementation into Google Suite. Greationality and use with team projects.

Cons

I haven’t found anything complain about at this point.

Review Source

DK

Dominique K.  
Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Meets the standard "

December 4, 2018

4.0

It’s a nice tool but it should have an auto desktop app.

Pros

Easily accessible when logged into google or gmail.

Cons

Not as many people use it so limited contacts to communicate with efficiently.

Review Source

GL

Gabriel L.  
Coordinador de Reservas  
  
Used the software for: Less than 6 months

### "very good"

May 22, 2018

5.0

reduce costs

Pros

live chat has the ability to provide the right answers that customers want, while adding significant benefits for the staff and the final result of the companies

Cons

No negative comments about the software that helps reduce costs in phone calls, it really is a good application

Review Source

CB

Carolyn B.  
owner  
Consumer Services  
Used the software for: Less than 6 months

### "Google chat"

October 6, 2022

4.0

Pros

this seems to be compatible with the other google platforms and products.

Cons

sometimes the messages get sent out incomplete. and there seems to be limitation on characters.

Review Source

AA

Ankita A.  
Assistant Professor  
Education Management  
Used the software for: I used a free trial

### "good application for chating"

October 25, 2021

4.0

Pros

Google Chat is simple and easy to chat with friends. It allows to call and chat without any distractions.

Cons

Honestly I didn't faced any issues with Google Chat.

Review Source

MA

Matt A.  
Owner  
Government Administration  
Used the software for: Less than 6 months

### "Limited functionality"

December 11, 2020

3.0

Pros

Honestly, there is nothing appealing about Google Hangouts and I can't see why anyone would choose it over Zoom.

Cons

I've had trouble signing onto meetings with Hangouts. The functionality is really really basic and the user interface code really benefit from a makeover.

Review Source

NO

Nicole O.  
IT  
Information Technology and Services  
Used the software for: I used a free trial

### "G Chat Review"

June 22, 2020

5.0

It is good for quick chats IF users use it and dont buy Slack for their company instead.

Pros

It is super straight forward and easy for users. I like that it is integrated in the Gmail email page.

Cons

It is not as customizable like Slack where you can kick people out or create a group.

Review Source

CC

Charles C.  
Real Estate  
Real Estate  
Used the software for: 6-12 months

### "Gets the job done"

February 5, 2019

4.0

Pros

Easy to use, good interface, good integration

Cons

Nothing not to like. Gets the job done..

Review Source

TZ

Tiburcio Z.  
Teacher Support  
Education Management  
Used the software for: Less than 6 months

### "Just Basic"

February 3, 2021

3.0

It has given our management staff a way to communicate quickly when needed when using the computers.

Pros

It is a fast and easy way to communicate with fellow staff members.

Cons

There is a lack of functions with the program. I feel it is a bare bones way to communicate.

Review Source

KP

Keshia P.  
CSR  
Environmental Services  
Used the software for: Less than 6 months

### "Review"

November 20, 2018

4.0

Pros

Great way to communicate quick and reliable .

Cons

It was hard trying to figure out how to delete chats at first.

Review Source

SG

Shane G.  
Video Editor  
Media Production  
Used the software for: Less than 6 months

### "A good chat program that allows you to easily chat with your contacts"

April 11, 2020

4.0

Pros

It's an easy to use feature that's integrated into the Gmail page, so easy to use and chat with your contacts.

Cons

I think chat and hangout's video feature could be better combined so that you dont need to switch between apps.

Review Source

KT

Kelly T.  
Student  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great software for messaging"

May 13, 2022

5.0

Pros

Very easy to use and integrate with other Google tools

Cons

When sharing large files, sometimes it will lag

Review Source

JH

Jamintha H.  
Academic Instructor  
Higher Education  
Used the software for: Less than 6 months

### "Google Chat"

September 16, 2020

5.0

I used google chat to give voice messages to my students

Pros

we can chat and make video calls for official works

Cons

We can use google chat only if the connection state is active

Review Source

DV

Divya V.  
Student  
Education Management  
Used the software for: I used a free trial

### "Easy and Good to Use Platform"

April 19, 2019

5.0

Pros

It's easy to use if you're a strong google user.

Cons

It isn't integrated enough for MY specific liking as I'm an Apple & Windows user.

Review Source

SW

Sara W.  
Game host  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Chats ok"

September 4, 2018

5.0

Pros

It somehow is really helpful when you dont have a phone

Cons

You have to link your phone before you can use it. Kind of a pain.

Review Source

VW

Victoria W.  
Teacher  
E-Learning  
Used the software for: I used a free trial

### "Easy to Use"

July 10, 2020

5.0

I love chat!

Pros

Chat is user friendly and easy to navigate.

Cons

I experienced some lag during a few uses, but nothing major.

Review Source

SH

Stephen H.  
executive director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good solution"

July 16, 2019

4.0

Pros

Google Chat seems to be a good/free solution to online chat.

Cons

I receive a lot of spam in my Google chat account.

Review Source

CO

Christopher O.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "Very straightforward "

May 26, 2020

4.0

Pros

It was easy to setup and get my team using it

Cons

It could have more Innovative features features

Review Source

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