---
title: "Connect Space Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Connect Space Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/175811/Connect-Space/"
page_type: "product"
language: "en"
---

# 

 Connect Space Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Connect Space

## What is Connect Space?

"Connect Space is an all-in-one event management platform that offers organizations flexible packages of tools that support event success for Live, Hybrid, & Virtual Events. With Connect Space, no matter what type of event you are organizing we become an extension of your amazing team. Ensure your event's success with our complete suite of tools including registration, B2B matchmaking algorithms, on-the-fly networking, interactive Livestreams, video and in-person meetings, and badge printing.

## What is Connect Space used for?

[Event Management](https://www.capterra.com/event-management-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Registration](https://www.capterra.com/registration-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Usage Based, One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Connect Space?[Manage this product listing](https://www.g2.com/products/connect-space/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Connect Space

4.7 (10)

VS.

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$5000

Usage Based, One Time

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.5 (5,821)

Value For Money

4.8 (9)

Value For Money

4.3 (3,595)

Customer Service

4.7 (9)

Customer Service

4.4 (3,324)

## Connect Space alternatives

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

[4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/114949/Eventbrite/)

Highest Rated

[Whova](https://www.capterra.com/p/149712/Whova/)

[4.8 (2,489)](https://www.capterra.com/p/149712/Whova/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149712/Whova/)

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/)

[View all alternatives](https://www.capterra.com/p/175811/Connect-Space/alternatives/)

## FAQs about Connect Space

Overview

### Which roles and teams benefit most from Connect Space?

Connect Space is most used by executives, communications leaders, event managers, and customer-facing teams that need to coordinate meetings, travel, and relationship-building. Business development and leadership roles use it to manage networking opportunities and partnerships, while operations and service teams rely on it to streamline attendee experiences and follow-up.

Answer based on 10 reviews

Overview

### What company size and specific industries is Connect Space built for?

Connect Space is designed for associations, corporations, event management companies, non-profits, enterprises, AV companies, government organizations, economic development agencies, educational institutions, and event professionals. It fits organizations of many sizes, from smaller event-focused teams to large enterprises and public-sector institutions that manage events and related operations.

Features and Usability

### What are the key features of Connect Space?

Connect Space offers event management, registration, ticketing, and attendee management, along with virtual lobby, live streaming, video conferencing, and on-demand recording. It also includes badge printing, QR codes, access control, CRM, analytics, and survey tools for managing in-person, hybrid, and online events.

Integrations

### Which third-party tools and platforms does Connect Space integrate with?

Connect Space integrates with 5 third-party tools, including Eventbrite for event registration, Salesforce Sales Cloud for CRM, Slack for team communication, and Stripe and Authorize.net for payments. These catalog integrations cover event management, sales, messaging, and payment processing.

Getting Started and Support

### What training and onboarding options does Connect Space offer?

Connect Space provides in person training, live online sessions, webinars, documentation, and videos to support team setup and learning. In person and live online options allow guided instruction, webinars present scheduled overviews, documentation serves as written reference material, and videos support self-paced review.

Getting Started and Support

### What customer support options does Connect Space offer?

Connect Space provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support experience details are not available from user feedback here, so the available channels can only be stated directly. These options give customers multiple ways to seek assistance and find product information.

## Features

AI summary

Based on 7,426 Event Management reviews

Capterra data shows that buyers of event management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Connect Space supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience.

Registration Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Attendee Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Online Registration

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Real-time registration over the web

Payment Processing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reporting/Analytics

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Live Streaming

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Live stream to multiple devices simultaneously

Connect Space 149 features

### All Features
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Agenda: Allows users to create itemized agendas for meetings.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Development: Build unique software tools based on your specific requirements
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee networking: Tools to enable networking for attendees during an event.
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Class Registration: Online registration for classes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Event website creation: Design and manage a dedicated event website.
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- Filtering: Find & retrieve relevant data or documents
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Group Management: Organize and edit a group of people's policy and members
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Interactive Content: Allow the audience to interact or engage with the content
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Member Accounts: Accounts held by members of an organization
- Member Portal: Online gateway through which members can access/update personal information
- Minutes: Automatically records the minutes of a meeting, either via text or audio.
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Event: Utilize the same app for multiple events
- Multimedia Support: Supports various file formats
- Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras
- Multistreaming: Stream to multiple platforms simultaneously
- Networking: Discover and connect with speakers and attendees at an event
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Print-at-Home: The ability to print tickets before arriving
- Private Chat: Send messages to selected individual(s) from the entire audience
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Refund Management: Oversee the process of issuing refunds
- Registration: Manages registration tasks such as participant sign-up, team creation, and event configuration.
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Session Recording: Record active support and chat sessions for auditing and training
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Speaker Profiles: List information about event speakers
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Lobby: Virtual waiting area for attendees
- Visitor Registration: Make a list and register visitors
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.8 (9)

Basic

$5,000

Usage Based,One Time

Value for money

4.8 (9)

4.8

Based on 9 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (9)

4.7

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 10 reviews

Filter by rating

5(7)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BJ M.

Chief Communications Officer

Real Estate

### "Never Doing Another Event Without Connect Space "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2024

Our overall experience with Connect Space was spectacular. The process of getting our event setup was incredibly simple thanks to \[sensitive content hidden\]. The scanning process & CE reporting made tracking event attendance a breeze, and our volunteers had an easy time picking up on how to use the scanners. Having \[sensitive content hidden\] on-site to help run our registration and check-in meant our team could focus on more pressing issues to help our event run more smoothly. We hope we won't ever be doing another event without Connect Space and highly recommend that everyone utilize their services if you can.

Pros

The product was so user friendly and straight forward, and the on-site support made our event registration and check-in a breeze.

Cons

Zero negative feedback about our experience using Connect Space.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

HORRIBLE experience with Cvent registration. Many users were able to sign up more than once with their credentials, which led to us using all of the registrations we were charged for, which led to us having to purchase MORE registrations just so that our attendees could sign up for our convention. The platform was overly complicated with too many features that never got used. The apps were always glitchy and our attendees just never adopted them.

Alternatives considered

[Event Logic](https://www.capterra.com/p/211408/Event-Logic/)

Reasons for choosing Connect Space

Price & Offerings of the services, and the willingness of the account executives to help us make things happen on site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yanick T.

CEO Manager

Food & Beverages

### "Perfect tool for the organization of your events. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 23, 2022

Pros

Features quite provided and very advanced. Flexibility in event management. The virtual meetings are interactive and offer a satisfactory field of action and expression.

Cons

The price is dissuasive, should to reassure users activate the free trial.

Switched from

[EventTitans](https://www.capterra.com/p/183978/EventTitans/)

[Meetmaps](https://www.capterra.com/p/149255/Meetmaps/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

esme D.

Floor Manager

Supermarkets

### "Good software for small but also bigger businesses!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 6, 2022

Pros

The team was very helpful and friendly. The software is very easy to use, for small business but also bigger businesses.

Cons

it's hard not being able to share documents. The price is high compared to others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Diane D.

President

Events Services

### "Diversified Management Services, LLC for multiple clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2022

Our experience has been excellent. After using the platform with one client, I recommended it to several other clients who all have contracted with Connect Space. The Connect Space staff is extremely responsive, which is a very important reason we continue to work with the organization.

Pros

The versatility/multiple uses of the software--agenda and registration, payment options, virtual exhibit booths, ability to upload documents, surveys, etc.

Cons

There are a few tweaks that would be helpful, primarily the ability to change a person's paid registration tier without having to cancel and re-register the person.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent was not user friendly and did not offer all the features Connect Space does.

Reasons for choosing Connect Space

Versatility and customer service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LM

Louise M.

Executive Director

Public Safety

### "Great support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2022

Fantastic! I can't wait to use them again this year!

Pros

I loved how available and supportive the tech team was! They ensured we had the virtual conference set up correctly and were there to answer any questions. While the cost was still very reasonable, I paid a bit more than my lowest big for peace of mind.

Cons

There were a few features they were still rolling out that would have been nice to have, but Connect Space did a great job of helping to figure out another solution for these things, so it wasn't a big deal for us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VN

Vince N.

Vice President - Business Development

Venture Capital & Private Equity

### "Vice President - Business Development"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 25, 2018

Excellent.

Pros

I am able to create and manage the event by myself without a lot of complexity. The ability to create multiple events. Lots of functions and flexibility to create events pages or hide areas that are not needed.

Cons

It would be good to get the text editor consistent across all of the different text fields. Being able to add bold, italics, etc would be helpful everywhere. I believe there are still some issues on emails coming out of the system and going to junk or spam. I would also recommend a ADMIN REFERENCE EVENT NAME/TITLE be added to the overall event. This would be something that is not visible to the attendees, but easily referenced by the admin user. I am having a hard time keeping our events (named similar) separate across the platform. I would much prefer to have a Type 1, Type 2, Type 3 text add ability to help me keep everything straight. I liked the ability to go directly from event to excel on reports. The email additional step is not bad as it is very timely. However, if there starts to be a lag in the report ask to email, then that could become a challenge. Please add a date & time to the user registrations in the user detail. They are in the excel file export, but not in the system when you click on a user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Charlie W.

Chief Storyteller & Founding Partner

Publishing

### "Essential event partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2018

Connect.Space has vastly improved the customer service experience for our conference attendees while made my job (and life) easier. Their technology is essential. Their user support is even better. We love Connect.Space.

Pros

Easy to use. Flexible. Scalable. We've been using Connect.Space to run our event for a few years. I couldn't imagine managing so many moving parts (and attendees) without them. The platform eliminates several of the headaches and frustrations event planners deal with every day.

Cons

The new speaker submission review modes were a bit confusing at first​ but helped streamline our process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

DARLENE G.

Events and Travel Manager

Management Consulting

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 18, 2018

Connect Space customer service has been very responsive to all of our requests. We will continue to use in future meetings.

Pros

Assist planners in easily registering participants

Cons

we have requested and recommended some tweaks in flexibility of some items we would like to report

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Trevor G.

CEO

Events Services

### "Connect Space is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 17, 2018

Working with Connect Space was a great experience. They were responsive and helpful when we had issues with the software and are always working to improve. The software was straightforward and easy to use.

Pros

The software was user friendly and easy to use. Connect Space staff are responsive, helpful and friendly.

Cons

It didn't help us to sell registrations to the event; it doesn't sync easily to other platforms, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Customer Relations Coordinator

Public Safety

### "Connect Space review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 17, 2018

Pros

I like the agenda feature. I can easily add a speaker, session description and info.

Cons

Generating reports can be confusing. I usually just want a layout of the person info & which sessions they registered for. This gives too many options and I never know which one to click on to get the right report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175811/Connect-Space/reviews/)

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