# Connect Space Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Connect Space the right Event Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175811/Connect-Space/reviews

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Connect Space

4.7 (10)

[View alternatives](https://www.capterra.com/p/175811/Connect-Space/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Connect Space

Ease of use

4.6

Customer Service

4.7

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BJ M.  
Chief Communications Officer  
Real Estate  
Used the software for: 6-12 months

### "Never Doing Another Event Without Connect Space "

October 17, 2024

5.0

Our overall experience with Connect Space was spectacular. The process of getting our event setup was incredibly simple thanks to \[sensitive content hidden\]. The scanning process & CE reporting made tracking event attendance a breeze, and our volunteers had an easy time picking up on how to use the scanners. Having \[sensitive content hidden\] on-site to help run our registration and check-in meant our team could focus on more pressing issues to help our event run more smoothly. We hope we won't ever be doing another event without Connect Space and highly recommend that everyone utilize their services if you can.

Pros

The product was so user friendly and straight forward, and the on-site support made our event registration and check-in a breeze.

Cons

Zero negative feedback about our experience using Connect Space.

Alternatives considered

[Event Logic](https://www.capterra.com/p/211408/Event-Logic/)

Reason for choosing Connect Space

Price & Offerings of the services, and the willingness of the account executives to help us make things happen on site.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Cvent Registration](https://www.capterra.com/p/10017520/Cvent-Registration/)

HORRIBLE experience with Cvent registration. Many users were able to sign up more than once with their credentials, which led to us using all of the registrations we were charged for, which led to us having to purchase MORE registrations just so that our attendees could sign up for our convention. The platform was overly complicated with too many features that never got used. The apps were always glitchy and our attendees just never adopted them.

Review Source

DD

Diane D.  
President  
Events Services  
Used the software for: 1-2 years

### "Diversified Management Services, LLC for multiple clients"

May 23, 2022

4.0

Our experience has been excellent. After using the platform with one client, I recommended it to several other clients who all have contracted with Connect Space. The Connect Space staff is extremely responsive, which is a very important reason we continue to work with the organization.

Pros

The versatility/multiple uses of the software--agenda and registration, payment options, virtual exhibit booths, ability to upload documents, surveys, etc.

Cons

There are a few tweaks that would be helpful, primarily the ability to change a person's paid registration tier without having to cancel and re-register the person.

Reason for choosing Connect Space

Versatility and customer service.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent was not user friendly and did not offer all the features Connect Space does.

Review Source

eD

esme D.  
Floor Manager  
Supermarkets  
Used the software for: I used a free trial

### "Good software for small but also bigger businesses!"

June 6, 2022

4.0

Pros

The team was very helpful and friendly. The software is very easy to use, for small business but also bigger businesses.

Cons

it's hard not being able to share documents. The price is high compared to others.

Review Source

Charlie W.  
Chief Storyteller & Founding Partner  
Publishing  
Used the software for: 2+ years

### "Essential event partner"

August 24, 2018

5.0

Connect.Space has vastly improved the customer service experience for our conference attendees while made my job (and life) easier. Their technology is essential. Their user support is even better. We love Connect.Space.

Pros

Easy to use. Flexible. Scalable. We've been using Connect.Space to run our event for a few years. I couldn't imagine managing so many moving parts (and attendees) without them. The platform eliminates several of the headaches and frustrations event planners deal with every day.

Cons

The new speaker submission review modes were a bit confusing at first​ but helped streamline our process.

Review Source

Yanick T.  
CEO Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Perfect tool for the organization of your events. "

June 23, 2022

5.0

Pros

Features quite provided and very advanced. Flexibility in event management. The virtual meetings are interactive and offer a satisfactory field of action and expression.

Cons

The price is dissuasive, should to reassure users activate the free trial.

Review Source

VN

Vince N.  
Vice President - Business Development  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Vice President - Business Development"

August 25, 2018

4.0

Excellent.

Pros

I am able to create and manage the event by myself without a lot of complexity. The ability to create multiple events. Lots of functions and flexibility to create events pages or hide areas that are not needed.

Cons

It would be good to get the text editor consistent across all of the different text fields. Being able to add bold, italics, etc would be helpful everywhere. I believe there are still some issues on emails coming out of the system and going to junk or spam. I would also recommend a ADMIN REFERENCE EVENT NAME/TITLE be added to the overall event. This would be something that is not visible to the attendees, but easily referenced by the admin user. I am having a hard time keeping our events (named similar) separate across the platform. I would much prefer to have a Type 1, Type 2, Type 3 text add ability to help me keep everything straight. I liked the ability to go directly from event to excel on reports. The email additional step is not bad as it is very timely. However, if there starts to be a lag in the report ask to email, then that could become a challenge. Please add a date & time to the user registrations in the user detail. They are in the excel file export, but not in the system when you click on a user.

Review Source

LM

Louise M.  
Executive Director  
Public Safety  
Used the software for: 6-12 months

### "Great support!"

May 16, 2022

5.0

Fantastic! I can't wait to use them again this year!

Pros

I loved how available and supportive the tech team was! They ensured we had the virtual conference set up correctly and were there to answer any questions. While the cost was still very reasonable, I paid a bit more than my lowest big for peace of mind.

Cons

There were a few features they were still rolling out that would have been nice to have, but Connect Space did a great job of helping to figure out another solution for these things, so it wasn't a big deal for us.

Review Source

VR

Verified Reviewer  
Customer Relations Coordinator  
Public Safety  
Used the software for: 1-2 years

### "Connect Space review"

August 17, 2018

5.0

Pros

I like the agenda feature. I can easily add a speaker, session description and info.

Cons

Generating reports can be confusing. I usually just want a layout of the person info & which sessions they registered for. This gives too many options and I never know which one to click on to get the right report.

Review Source

DG

DARLENE G.  
Events and Travel Manager  
Management Consulting  
Used the software for: 2+ years

### "Great product"

August 18, 2018

5.0

Connect Space customer service has been very responsive to all of our requests. We will continue to use in future meetings.

Pros

Assist planners in easily registering participants

Cons

we have requested and recommended some tweaks in flexibility of some items we would like to report

Review Source

TG

Trevor G.  
CEO  
Events Services  
Used the software for: 1-2 years

### "Connect Space is great!"

August 17, 2018

5.0

Working with Connect Space was a great experience. They were responsive and helpful when we had issues with the software and are always working to improve. The software was straightforward and easy to use.

Pros

The software was user friendly and easy to use. Connect Space staff are responsive, helpful and friendly.

Cons

It didn't help us to sell registrations to the event; it doesn't sync easily to other platforms, etc.

Review Source

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