Touchpoint Group

Touchpoint MX

5 / 5
1 review

Who Uses This Software?

Companies that wants to keep and engage their customers and create loyalty through meaningful relationships.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Touchpoint Group
  • Founded 2001
  • New Zealand

About Touchpoint MX

Omni-channel Marketing platform that helps businesses engage customers with unique marketing campaigns. Loyalty, Auctions, Promotions, Surveys, Mobile, Web and Email is what we excel at. If you are looking to reduce churn, retain existing customers and increase your ROI then talk to our friendly staff today.

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Touchpoint MX Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Touchpoint MX Reviews Recently Reviewed!

Capterra loader

Great platform and extremely easy to use + Outstanding customer support - Highly Recommend it.

Sep 10, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: The Touchpoint Group have been an absolute pleasure to work with. They have been open and honest and always think with a collaborative customer-centric focus in mind. It has been a pleasure working with Touchpoint Group to solve any issues with no runaround or hidden agenda's.

For a full suite of digital marketing options and a responsive team, look no further than the Touchpoint Group.

They are a true omnichannel platform that takes valuable customers on a segmented and personalised journey through email, SMS to mobile. They are also experts in Digital Survey's, Gamification, Employee promotions and Loyalty programs.

It is fantastic to have a single view of the customer and their behaviours so we can market off the back of that so the message has true meaning.

Cons: Nothing at this stage - Much of the feedback that has been provided have been implemented into the platform or included within the road map.

Overall: As it is SaaS, the software is always ready for action. Simple and easy to use. Always in the forefront of collaborative customer engagement and team is always ready to help which is extremely important to us.