Viewpoint

Spectrum


4 / 5
177 reviews

Who Uses This Software?

Spectrum is best suited for general contractors, civil and heavy highway contractors, electrical contractors, mechanical and HVAC contractors, but can accommodate many types of businesses.


Average Ratings

177 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Viewpoint
  • viewpoint.com/
  • Founded 1975
  • United States

About Spectrum

Spectrum is a complete, web-based construction ERP solution with leading-edge tools for accounting, project management, equipment and materials management, service management, document control, HR and payroll, inventory, reporting and much more. Spectrum allows contractors to work in real time, no matter where work takes them.


Spectrum Features

  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management

Spectrum Reviews Recently Reviewed!


Full featured software package

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: As with any large, complex and flexible software package like Spectrum, it can be rather complicated to set up and train users in operating it. We have been overall pleased in using it since we switched back in 2009. During this time our business has just about tripled in size and we do not feel as if we have out grown it.

Pros: Lots of modules available with a fairly robust implementation, continuing active additions of new features and improvements, document imaging allows easy access to attached documents, security rights for employees can be adjusted down to individual menu selections if necessary, customer support is very good and transparent (we are notified if something doesn't work as expected with suggested workarounds - even if we didn't report the issue), and the ability to create custom reports in Crystal.

Cons: While subscriptions for updated US and state income tax tables are available, local income tax tables are not. When a sales/use tax code is entered into the screen, it cannot be marked inactive if it is no longer used (there are some other setups with the same issue). If a report has been previewed or exported in one form (pdf, for example), it cannot be immediately exported in another (such as Excel) without re-running the report. While most reports run quickly, there are some that can take a while and having to wait the additional time for the same information can be frustrating.

From an AR Perspective

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The navigation make it so you can figure out what you need to do next with a minimum amount of training on how to use the system.

The customizable reports are a great asset.

Billing reports are easy to pull together.

Cons: Draw Request is my least favorite in this system. When you open draw request it shows you in the upper right in financials you have previous work. The total schedule of values is NOT showing. If you have amounts in both this period and materials stored the system will not give you a total of combined for the draw. Also when you are in the draw the entire line needs to highlight while scrolling down for the line you need. It gets very frustrating at times.

When something is entered into job cost under the wrong phase, there needs to be a way to change the phase and not have to do multiple entries for negative to to incorrect phase and a positive to the correct phase. That would be ha huge time saver.

Overall: Overall Spectrum is a time saver. It has helped bring project management into the loop of being able to resolve customer issues.

The best part is it has allowed me to be able to work from home two days a week for a year now!

10 years and still going strong

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Our go live date with Spectrum was 4/2008. Yes, we've been using the core accounting program for 10 years. We've also added other modules that help us do our business efficiently. Over the past 10 years our company has more than doubled in the number of employees, gross sales and net income. 2017 was the best year in the 70 year history of the company. I can honestly say that Spectrum has played a large role in helping us attain this level of success. With this software, the amount of information that is right at our fingertips is amazing!

Pros: The software is user friendly. There are plenty of help menus if you get stuck. The software is constantly being updated and often the updates are in response to customer requests. The document imaging feature and access to a variety of reports has greatly reduced the amount of paper necessary to run our business.

Cons: The cost is the biggest issue. The annual fee to go to the cloud is several times more than the cost if you provide your own server. Although there are many benefits and additional features that we'd love if we went to the cloud, it's just too much money for a regional independent contractor to spend.

Jul 23, 2013
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

Comments: I am employed by a large, heavy civil construction contractor in Oregon. I was hired five years ago in the payroll department, and Spectrum was the software that this company was already using. In the past, I had used a construction software called Foundation which was exceptional at job costing materials by piece versus hourly wage. Spectrum's latest upgrade to the new version 14 has had some major changes in the payroll and human resource module, and has taken some time to get used to. I found that the basic data entry screens are easy to use but it's taken more time to locate where the functions are than I had hoped. If our company had invested in having on-site training prior to the upgrade, I believe these changes would've been easier on all of our employees. One of our employees did attend the Seattle conference but she was disappointed that there was not more hands-on learning and training, and thought that our company should have received a team training session prior to the upgrade, as well. Our payroll, human resource, purchasing department, contract administration, and accounts payable departments have all requested additional training with this latest upgrade so that they can use Spectrum with confidence, and complete their daily tasks faster on a regular basis. I am awaiting several changes that our company has requested from Dexter and Chaney's support team via telephone and multiple emails. The human resource module needs some serious work in terms of versatility. I am still hoping to take a crystal reports training class in order to create reports in Spectrum, rather than exporting everything into an Excel spreadsheet and spending hours manipulating the reports to get the outcome that our company required for individual, specialized reports in payroll and human resources. The project management module also has one grave error in changing the appearance, flexibility, and directory for creating and maintaining transmittals. This particular flaw has cost our company a minimum of 5 hours per week in additional office clerical hours just to keep up the creating, sending, and scanning of all documents through transmittals. That's very upsetting to a fast-passed construction company that processes between 75 and 100 transmittals per week! The largest advantage I've seen since this last upgrade is that the system works faster on the Internet and I am able to access Spectrum from home.

I am the administrator for Spectrum in our company and overall the Experience has been very good!

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The support team is amazing. They are extremely helpful and are good at fixing the annoying bugs and getting to the root causes of our problems. The accounting and hr side of the software works extremely well and I have very few if any complaints or issues that I have to fix or call support for.

Cons: The project manangement side of the software was never really completed so its less than impressive. But I think on the positive side since Viewpoint has purchased Spectrum I think that integrating it with their Team software will make a huge difference in this section!

Overall: Ease of administration and our accounting team rarely has any issues with the software

Vendor Response

by Viewpoint on July 13, 2018

We think our customer support team is amazing, too. Thank you! You¿re absolutely right about our project management focus moving to the Viewpoint Team platform, which is now integrated with Spectrum and has a product development roadmap that will open up a lot of new PM functionality to Spectrum/Team users.

Spectrum 14.24

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Like all programs that have a significant number of features, the more your staff learns about the software the better the ROI. The user interface has a lot going on and can be overwhelming at first. However, there is a logic to it and once learned a diverse array of features can be accessed quickly.

Pros: The ability to access many features from one screen. The connectivity of features on screen. For example, if a job is displayed, all of the customer information is available as well. No need to add software to each workstation, software runs within a browser (I've used Internet Explorer, Chrome, Firefox and my cell phone browser, I understand other browsers are supported as well) All reports can be emailed right from the display screen.

Cons: Many of the reports must be customized to meet user needs. Some features are not located in an intuitive place. Financial statement writer is basic and pretty weak.

We have been with Spectrum since 1997 (when it was Forefront). This software is a workhorse!

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy this program is to use. If I can't find the report I need, I can easily export to Excel or Crystal Reports. The document imaging module saves us time when we need to review invoices or other documentation later. When I have issues, the support team is right there and usually can fix the problem while we are on the phone. It is rare for us to have an open ticket.

Cons: There are some differences between modules. When you exit a previewed report, some take you back to the site map while others take you back to the report page so you can adjust and run again if necessary. Consistency would be nice. It isn't a big deal, it could save a few steps.

Overall: Ease of use and great support!

Vendor Response

by Viewpoint on August 06, 2018

You have truly seen the evolution of the software, going all the way back to the Forefront days. Wow! Thank you for your support through the years, Karen. We really value your partnership.

Four years and counting

Nov 02, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Spectrum V14 since it was released. I like the apps on the Site Map and the shortcuts menu. I train our project manager and project engineers on this software regularly and these two areas I think get used the most by our people. I promote these areas on a regular basis and encourage everyone to use the ones we have already created and also create their own.

Cons: My wish list would include a link to Outlook for ease of obtaining and maintaining a list of current contacts. Also, RSS feeds hardly ever get used, but links to actual websites would be a better feature. Also, insurance tracking feature is confusing when working between the vendor and the job-specific side. It would be very helpful if the Help Menu broke down the available features related to insurance and how each one can or should be used.

Mixed feelings

Apr 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Create a book, something that can be highlighted, tabbed, notes written into it. Offer training in more cities, and more affordably.

Pros: Easy to check status of payments, see and print POs, look at phase codes, relatively easy to enter pay applications.

Cons: For someone without a strong accounting background, the sequence of required events is not intuitive or readily apparent. Help queries turn up too much or too little, and don't help with that sequence of events. Can't create new reports without learning a whole new program, one that we hired people specifically to do at a previous job because of the complexity. Email reminders before trigger events would be nice (an email a month before a subcontractor's COI is set to expire, for example, instead of just holding up payment when an invoice is being processed). An app for field engineers to be able to create POs on their iPhones would be an awesome feature, but I don't know of any plans to add it.

Construction Software

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Most processes in Spectrum are intuitive for the user.

Cons: As a long time user of Spectrum, we have a heavily customized Job Cost Report. It's becoming more difficult to accommodate our custom needs as new versions are released.

Overall: I am a project accountant and have been a Spectrum user since 1996 when it was called ForeFront and this is the only construction software I've used. Overall I find the software easy to use. I've participated in training led by Spectrum trainers and their help and advise is invaluable. The ability to export data in different file types for analysis - exporting to excel file, data only is one I use regularly. We're also lucky to have an IT software support specialist with extensive Spectrum background who is able to provide SQL reports for those times when the standard reports and exports don't give us enough flexibility with the data for analysis.

Don't fix what isn't broken

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Spectrum has continued to grow their products. They have a superb support department. The staff is fairly consistent with not a lot of turn-over. You get to know the people behind the scenes and build relationships with them and their network.

Pros: My favorite thing about Spectrum is that it continues to grow with our business. We have been Spectrum users for 25 years. In these 25 years Spectrum has been on the cutting edge of technology. We continue to get value from the updates and software collaborations.

Cons: My least favorite thing is it takes too long to get updates. I would like the easy updates to come out once a month. I realize this is not cost effective, but typically if there is anything I am disgruntled about it will show up in a future quarterly update.

Aug 08, 2013
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

Comments: We've been using Dexter & Chaney Spectrum (previously Forefront) for over 12 years; longer than I've actually been employed by the construction company I work for. We originally (and for many years) only used Spectrum for some basic accounting functions. After finally upgrading to the current version (we are currently on V13), we expanded our use of the software, utilizing the system on a much broader base - from purchasing and subcontracts, to projecting costs, and financial reporting/WIP. We have found that with the increased functionality came increased training needs. We had project managers that had never used the system previously, and suddenly needing to do their projections directly in the system. Navigation has been a source of contention, but we think that version 14 shows some promise on being much easier to navigate for non-computer-savvy users. Computer savvy users have generally been able to quickly learn to use the system. The flexibility of the system does allow a large range of ways to enter and report information, and this has been a positive and a negative. It's a positive as we can choose to set up jobs in different ways depending on how we want to run and report that job. It's a negative in that there are so many choices to make, and that some users can get confused if given too many options. Customer support was initially very poor, as we were on a very old version that really wasn't being supported well. Since we've upgraded to a more recent version, customer support has improved. Custom programming can be very expensive, and we've encountered some issues that required custom programming, but Spectrum, for the most part, has enough functionality in place with the base product to meet most needs. I've used a few other systems, and Spectrum seems to be far better than the other ones I've used. I've heard others complain sometimes, but I think that some of that comes from confusion over the wide variety of options and the navigation difficulties (not being intuitive). All-in-all, I think it's a pretty good product.

I have been a Spectrum user for 20+ years. I am in accounting and really like the program.

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that it is very user friendly. It has easy to read reports. Our payroll is very complicated, yet Spectrum was able to handle our payroll without any special programming. I also love the document imaging. I can now look up everything from my desktop when I need to see a timecard, A/R invoice or A/P invoice.

Cons: When writing reports sometimes it is very hard to find where the information is that you need. I think that BI is going to take care of this but you must be hosted by Spectrum, which we are not.

Vendor Response

by Viewpoint on July 13, 2018

Thanks for your continued support over the years, Kathy! We appreciate you taking time to share your experiences using Spectrum, and it's great to hear that you're finding the document imaging feature useful.

Customer Service is by far the best. They are always able to help with even the simplest questions.

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to pull out reports with any bit of information needed. I like that it show cost in real time as long as it is entered in a timely manner. The support that is offered is amazing someone is always able to help out.

Cons: I wish there was a way to email out pay stubs. I also wish the quarterly tax reports were printed on to the approved IRS or State forms already(less mistakes and less time taken) The same goes for certified reports - contractor make us transfer the information on the state approved forms.

Vendor Response

by Viewpoint on July 13, 2018

We really appreciate you mentioning our outstanding customer support team, Carrie. Thank you! The team takes a lot of pride in providing great service, and it¿s nice to be recognized.

Spectrum - Great features but could be better

Nov 14, 2013
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Document imaging is truly built inside the software. The image storage was built inside every module for anything you want to scan. All of our AP (invoices, vendor contracts, Insurance Certs), AR (invoice supporting documents, MSA's), equipment files (titles, registrations), etc. were stored electronically and very easy to review. When approving AP, right inside the pre-check register I could review an electronic copy of any invoice making approval on the road very simple. There were also reports that could be run telling you when contracts were to expire, registrations were due, etc. The bottom line is that the designers not only listened to what the end users wanted, they also spent a lot of time making sure they designed it to make it easy for everyone. There are also a lot of user designed fields that allow you to customize things to fit your needs.

Cons: We had problems keeping the TB in balance. At least every three months, we had a transaction that only posted 1/2 of the entry, so when we ran a trial balance, it was out of balance (and the rebuild utilities wouldn't fix it), we then had to spend hours researching witch entry didn't post correctly, figure out the other side of the entry and then pay someone with backdoor access to recreate the missing entries. When we called Dexter and Chaney's support team, they had no answers as to why it happened; they would just help us figure out how to fix it (charged per hour). The financial report writer needs a lot of work. They do not support any of the better 3rd party systems like FRx, F-9, Hyperion, etc. Therefore, there was a lot of dumping to Excel and re-keying things into formats we could use. There was also zero drill-down capability. If you ran a TB and questioned what was in the line item, you had to run a detailed TB to see the detail. Then, if it came from another sub-ledger you had to run a report there to see the source document. Our implementation consultant was not very good; her training seemed poor and her knowledge of the workings of Spectrum were great, but she had no experience with the every day use of it, so I frequently pushed back on how it would work in the real world. Eventually she would concede that it would work better the way I proposed.

Recommendations to other buyers: Hire someone who has a very detailed knowledge of how it really works, then implement it. You should also find an IT consultant who can fix the bugs you will quickly discover without having to wait on Dexter and Chaney. Dexter and Chaney's help desk is very helpful, but if you have an urgent issue it may take them a day or so to fix it. We had a scanner issue, and it took 3 months and a replacement scanner (at their request, but our expense), only for Dexter & Chaney to tell us they had no idea and it couldn't be a problem on their side; it had to be our computers. This was completely false because the full image was there, just using their image reader only allowed us to see the first page.

Aug 19, 2013
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

Comments: Our business has two divisions - Commercial Construction and Service Maintenance. We're based in Pennsylvania and have been operating for about 28 years. The computer system we had been using prior to switching to Dexter + Chaney was outdated for our uses. After carefully reviewing all the options, Dexter + Chaney was high on our list. One of the main functions we were looking for was something that would tie together both divisions of our company. We liked what the sales team told us about the software, and it seemed to better suit our needs than the system we had. We were told it had modules that would make it possible to tie in both of our divisions, with great customer support, reports that were easy to use, and to meet all of our needs, etc. We started with Dexter + Chaney in 2005 (about 8 years ago), having high hopes that Spectrum (or Forefront as it was called at that point) could perform all the functions we were looking for, and more. We spent several months preparing for the change over/familiarizing ourselves with the screens/and inputting information. Every Vendor/Employee/Client had to be reentered manually, which was very monotonous, but relatively simple. Some of the modules were similar to the program we had used prior, but others were more difficult and required calls to support. It took us several months to feel comfortable using Forefront, and probably a year+ until we felt like we really had a decent grasp of it. Since we're a smaller business, we have the ability to notice problems with reports/programs more easily than a company with hundreds of employees. After we went live with Dexter Chaney we came across several issues, but attributed most of them to new user errors. As we have become more and more confidence with Spectrum, we have found several major bugs in the system that were unknown to Dexter + Chaney, or they had thought were resolved. On a few of these occasions, we had to really push for them to investigate and resolve the issues. One of the biggest problems we've seen is that the new Versions seem to be released before they are thoroughly checked, and there are repeat problems. We have received some good, and some lacking, customer support. There are several really knowledgeable reps who have helped us through our problems quickly. We have also spoken to other reps and management in support that have been very difficult, ignoring our concerns and refusing to listen or respond to our calls/emails. At one point, we were not getting updates on a problem and logged onto their website to see if anything new was posted for our issue. We didn't get an answer, but instead found a string of emails they had accidentally posted, making it clear that our problem wasn't being taken seriously on their end. Something as simple as calling in to support has proven to be a hassle since Dexter + Chaney only allows 3 people on the contact list, and we have 6 regular users. Some of the programs cannot be used to the full extent of what they are shown. Example: Payroll is set up so you can do multiple check sequences in one pay run for an employee. The problem is that it's not set up to calculate the correct taxes/deductions if you do this. If they are paying a tax/deduction that reaches the limit in the first check, it will also be taken out of the second check, and there's a possibility for the reports to be wrong. We purchased the Infolink module a few years ago to help us write reports in Excel using Database Query. We were told by the sales team that it would be easy to use and we could create reports with the exact information we wanted. The training we received on it barely covered the basics. It's far from easy to use, and many of the reports that come up cannot pull the requested information. Overall, I would say Dexter Chaney is average at best. We are able to use Spectrum for most functions, but not as easily as we were promised. Support in general is lacking, as is our confidence in the product any time there is an upgrade. It's not as good as we were led to believe.

Look elsewhere if you want a successful implementation with a company that cares.

Apr 15, 2018
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: If you want a successful implementation with a company that responds promptly and effectively when problems arise, look elsewhere! On our "go live week", Spectrum was not configured, AP and AR were not fully imported and the parts that were imported did not match up. Due to overworked Project Managers, it often took 2-3 days out to schedule a call time with them and no one from Spectrum senior leadership team seemed to care that our implementation was not proceeding successfully. We had to cancel the implementation and revert back to our previous accounting system (at substantial financial cost). I am currently waiting for my PM to update me on how they plan to take us live yet again with a detailed project plan so the above never happens again (Note: My PM never offered any suggestions here, I had to proactively reach out asking for a go-forward plan to keep them organized.) See below for all the struggles we have had with Spectrum. Also if you are transitioning from anyone other then the major accounting software systems, stay away! They promised that they had the past experience and knowledge to transition us from our current accounting software, Starbuilder, but when it came time to transition they had no one who knew how to do it. See "Cons" below for additional problems I will continue to update this post as things evolve.

Pros: -None so far as they failed to take us live. -Competitive pricing -Great user community with a forum.

Cons: Cons: -Custom projects not delivered on time for "Go Live". At least 1.5 months behind schedule -Sales team would send a contract and then when we went to sign said they made a mistake and increased contract price. -Never provided solutions to problems. -Implementation specialist what tell us features about features that we would be using then come back to us and say those features are actually not included and would be additional. -Never told us when purchasing that future modules might not be available for self-hosted customers only to more pricey cloud hosted customers (2 are already not available for self-hosted) -PM teams are not proactive or reactive. -Concerns and problems are documented by PMs but are never reviewed or escalated to management. -The purchase of Dexter+Cheny by Viewpoint has hurt the customers as admitted to by employees and seen by users (Short staffed, reassigned positions, information not shared across teams/ companies. ) -Dexter Chaney/ VIewpoint has not once, without a fight, offered acceptable solutions and any problems caused by them. -User is billed for time spent by PM team to fix problems caused by Dexter Chaney/ VIewpoint -This list can go on for another 30 bullet points at least.

Connecting the dots from field to upper management

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Customer support is impeccable. If you have an issue, they are very quick to respond. Really enjoy the Spectrum Network to reach out to other users and find out what helps them the most. Great community.

Pros: Since going web based, Spectrum is much easier to use. The job info bar gives easy access to all areas of your job and instantly know where you are at with costs, revenue, etc. Being able to customize our reports has been very useful. Documentation and document imaging keep everything in one place and easy to navigate.

Cons: Would like the Project Management module to be a little beefier and give better access to change how the forms and reports look, somewhat limited.

Best I've used in 26 years

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Does all I like it to do. Provides great information and is usable in multiple ways. Great trainers and support for any use/problem.

Cons: Can't think of one. I've used others but they didn't match up for the construction industry.

Overall: I first starting using spectrum when it was called Forefront in 1992. I was working as a controller for a large mechanical and needed software that was easily usable and would perform without having to have a large in house IT staff. Since then, I have worked for four major companies and have brought along Forefront/Spectrum to each one of the companies for whom I have worked. It's a great product with fantastic backup. I've worked and looked at others along the way, but have always come back to Spectrum.

Good Construction Software

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We were looking for a software with a service side and strong job cost all in one. Spectrum nails it! Ease of use. Endless custom report options. Ability to create custom dashboard apps. Great security features. All in the cloud!

Cons: Purchasing add-ons to accommodate the project managers can get pricey, but there are a ton of options that integrate with Spectrum.

Vendor Response

by Viewpoint on August 06, 2018

Thank you for being such a terrific advocate! It's great to see that you're getting so much value from the software. Also, we now have a native integration between Spectrum and our Team project management platform. We would be happy to give your project managers a demo if you like.

Spectrum Review

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Pros Job Cost module - heart and soul for operations - sufficiently deep as you would want to go. Great customer support - they KNOW their software and have been around for a while. Special Projects crew is very good as well. Business Intelligence will be awesome and starts to bring data analysis to 2018. Data Exchange - allows data to uploaded using Excel. (Timecards, Journal Entries, ect.)

Cons: Cons Pro IV software - clunky and old. Security setup is challenging and you need to know what you are doing. Reporting uses Crystal Reports which is very, very complicated.

Jul 24, 2013
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Comments: We purchased Spectrum a few months ago, and have been very pleased with it - especially with regards to managing a group of companies all within the same software. We're a developer building single family homes in British Columbia, and we were looking for a solution that allowed us to go paperless in the office, and at the same time, be able to have a project management component that linked the job site to the office. We upgraded quite substantially from Simply Accounting and have overhauled all our processes to ensure that things could be automated as much as possible where it made sense to do so. We're due to go live on September 2nd, and the implementation has gone very well. The team has supported us and explained things clearly any time we were struggling. It has taken about 3 months in total, by committing to meet with them over the phone for around 6 hours per week. The IT desk and other staff members we speak to are all very knowledgeable and pretty much always available to speak to when we need it. We have been eagerly anticipating the v14 update so that Canadian taxes are now able to be handled, so I'm looking forward to a paperless future. Its a very powerful tool as long as it's used in the right way and is fed with the right information. If I were to point out negatives for our company specifically, we need to be able to do property management through this system - which there is no add on for. The workaround we chose to go with was to use accounts receivable to track these things. I can also see that if we were wanting to pull all the detail from Simply Accounting and move it all over, then the implementation process would have been very lengthy. Instead we transferred only summary balances forward. One frustration we had is that our check stock is not compatible with Spectrum and we got a very expensive quote for them to tweak the system to change the format of our checks.

If you have a strong team with good buy-in you will have success with this software.

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Extremely robust software with customization options. The software is flexible enough that you can grow it with your company and it can accommodate changes in your business.

Cons: At first it can seam like there are extra steps to perform tasks, but once you've used the software for a while you'll understand why. The controls are good and the software delivers accurate results when used properly. Thorough user training is critical.

Overall: Moving from a stand-alone accounting solution to an ERP system has had many benefits and I only see the benefits increasing with the merger/acquisition by Viewpoint.

Great Accounting Software

Mar 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I love this software! The report options are endless!

Pros: For years my company used Mas90. While it was a good software, we needed something geared more toward job costing and our service department, that could also handle the growth of the company. We have also recently ventured toward multi-state payroll, multi-company. We are able to switch companies with ease - no logging out!

Cons: We have been using Spectrum since 2012 but have only touched the surface with its functionality. However, there support staff is wonderful as well as their training options.

Spectacular

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is very easy to learn by the instructions they provide, when we got this program, our Boss quit, and left us hanging but we had to forge on without the person, so went to instructions they provided with program and guess what we figured it out and got our jobs done. It was not complicated to learn and that is what was great about it.

Cons: the printing changed as the program got more upgraded, use to be able to print with one click now have to click 3 times to get our reports, so I don't like change too much.

I am always learning something new with Spectrum!

Jul 26, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about spectrum is it really is an all in one program and is always improving, also being able to pull reports on jobs and costs is very convenient and easy.

Cons: Customer support be a bit time consuming. There is so much to spectrum that it can be a bit overwhelming if you are a smaller company.

Overall: I benefit daily from spectrum from payroll and certified payroll reports it really is helpful to get those reports from spectrum and every Contractor I have sent them to has excepted them. We also benefit from job costs and equipment costs management .

Pam Manoloff

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Support for the Spectrum software as provided by the original DC support group is well above average. Their response time on basic to intermediate issues is nearly always instantaneous, and they aren't afraid to dive into the areas that are more complex. They just take a bit more time. And the culture of staff from product support to development to sales to professional services is aimed toward providing solutions.

Pros: The API's are amazing. They provide bi-directional interface with Spectrum allowing maximum efficiency for internal processes. The SQL environment creates a platform for dynamic reporting power enabling the ability to link Spectrum data tables with other databases as well. The intuitive navigation provides a user-friendly experience, and the browser based application eliminates laborious client based software maintenance processes.

Cons: For an asphalt manufacturer and unit price contractor, some of the tools available need to be developed further. They have a good start and for simple analysis situations they may be enough. However, if it sophisticated analysis you are after, there needs to be further development in these areas.

Spectrum Software

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of getting data in and out of the system. Being able to download the data into Excel and Access to do reporting is invaluable. The introduction of the Web Services allowing data to flow in and out of Spectrum has changed the way we do our Project Management by allowing our PM's to stay in the project management software and bringing the data back into spectrum.

Cons: The non accounting users find the system hard to use. Downloading data into Excel needs to be updated to using more current versions of Excel.

Great software. Very user friendly. Customer support is outstanding.

Jul 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how there is pretty much a module to fit any user's needs. Whether it's Payroll, Equipment, Job Cost, or another area, Spectrum does a great job at connecting all modules into one system.

Cons: Some modules receive more attention than others during major software updates. Some of the modules that we use the most don't often get updated with the significant changes that have been discussed with Spectrum support.

Vendor Response

by Viewpoint on July 13, 2018

Thanks for the kind words, Kevin. Our support team works hard to provide great service. Great to see that it gets noticed!

Great Experience!

Jul 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I am a big fan of Spectrum. My company has been on it for over two years now and we love it so far! The implementation process was as expected, a lot of work but totally worth it. The customer service they offer is great and very quick responses. It is rather expensive, but we have had a wonderful experience so far!

Cons: a little limited on the estimating software side of things, but they do partner with some other companies that you can use but the price you pay is definitely up there.

Spectrum Rocks!

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very user-friendly, even for our non-computer friendly field techs. I love the dashboard apps. Especially the ones used with the Employee Kiosk and Field Tech modules. We can set these up for our employees where they are never really "in" the software but still able to do their work. The software being cloud-based is an A++ - no software to install! The report options are endless! The customer service is out of this world! You cannot go wrong with Spectrum.

Powerful software that has improved our business

Nov 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Cloud platform allows anywhere access. We had several disjointed systems for document imaging, some billing functions, etc. With Spectrum, we were able to consolidate systems and introduce some much needed and improved processes for digital expense approval, time cards. Built on SQL we also implemented automated report functions that has saved lots of busy work. Customizable dashboards allow at a glance management by exception.

Cons: Complex setup, detailed data import could improve, annual maintenance fees are significant as compared to our previous package. Work order system field technician module only allows the most basic system functions.

Overall the software is user friendly & offers a lot of tools.

Jul 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the document imaging function. We've been able to reduce the amount of paper files in our office. Additionally, it is now much easier to access information quickly when needed. We use the cloud based program, which gives us a lot of flexibility - everyone is able to work from anywhere with an internet connection.

Cons: The standard reports leave a lot to be desired. I find it extremely frustrating that in many cases the only option is to write a report in a separate program.

From ComputerEase to Spectrum

Nov 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: My primary concerns when looking for a new ERP platform were: 1) Integration with our HCSS and Command-Alkon software 2) Web-based platform that I could access just about anywhere 3) Intuitive for our people so the learning curve would be smaller 4) Better reporting options 5) Robust Job Costing

Pros: We have only been live for a month but so far Spectrum has lived up to its billing. Our people that use it daily have already remarked about how easy it is to use and how much time it is saving.

Cons: So far none other than self inflicted ones. What I mean by this is that our older system was a mess and conversion was made more difficult by that. I would put more time on the front end than you think you will need to make sure you are brining over as clean of data that you can. Additionally, the price was a little misleading at the beginning as the implementation can be anywhere from an additional 50% - 100% of the actual software cost. I think it is worth it 100% but just something to account for in your shopping and comparison process.

Recommendations to other buyers: Start early, ask tons of questions, and get permission to talk to references who have switched from your platform to the new one (I talked to 2 different companies). These calls will do wonders for getting you ready in ways you didn't even know you needed.

satisfied with wide range of modules and input

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: modules feed information to each other in relatively familiar pattern and scanning of documents mkaes info search and data backup much less paper intensive and time saving

Cons: Accounting of cash and posting to g/l archaic and not offer options to summarize A/P posting, cannot extract g/l account balance as of a particular date, few internal controls on input of rates and parameters.

Overall: Can access data from prior years, access to many modules to provide research and reporting.

Very user friendly!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: After trying several accounting softwares before this one - let me tell you "Spectrum/Viewpoint was well worth the wait"

Pros: Again, very user friendly and has many valuable features. We have added several modules over the years and changed procedures due to the many features included in each module.

Cons: The only thing that I can really think of is the Annual User's Conference is so far away. I have been to several and want to return each year but it's not always plausible.

Spectrum Review

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Online User Interface Document Imaging Pretty Good security management (can easily define who can do/see what)

Cons: Not all functions available in all modules Not able to automate reconcilliation Reports often have to be customized to get the information you need Support is not always helpful - have to carefully explain issue/user experience, usually try to send you to a help article that is not sufficient Can only process one pay roll batch at a time No "set up" workflow (ie. while everything is usually within one area, there is no flow that goes through all required fields for a new entry/things can be missed

The New Customer Service

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The reports are clean and easy to read. It makes any Audit easier

Cons: The customer support is HORRIBLE!!!!!!!!!!!!!!!!! Long wait times, false information and a huge lack of knowledge in our updated program.

Overall: Very disappointed in the The customer support is HORRIBLE!!!!!!!!!!!!!!!!! Long wait times, false information and a huge lack of knowledge in our updated program. It used to be so easy to call in and now that we have upgraded and the software has changed hands it is a BIG LIABILITY to our company.

One-Stop Construction Accounting

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: With all the integrations of other software to be compatible, Spectrum has really become the one to use.

Pros: Spectrum is user-friendly, and can be customized to give real-time feedback and data you can use to make business decision, track progress, and know where your bottom line is at all times, not just at the end of the month.

Cons: We could use more training to really get the full use of Crystal Reports as we haven't used the customization to it's potential.

Great support

Nov 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: When you call Spectrum support you get a real person who can guide the support process to quick resolution.

Cons: Cloud hosted solutions - I'm not sure this is truly a 'con' item as cloud based SaaS services can be benefit to many. It would be better to have both options available through. For most it can be a cost savings when including management costs but for others it can be more expensive to pay the hosting fees and connectivity costs.

Great System!!

Nov 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the system, it has great value and ease of use. The dashboard and the apps you can put on it are very visually appealing and add great value to the system.

Cons: The system can use a few enhancements. There needs to be a little less going on with the criteria screens for running reports, PM's can get extremely overwhelmed when trying to run reports due to the fact that there are so many different options on how to run the reports. There are few other small items that can be enhanced, but it seems as if Spectrum is enhancing things regularly so I'm sure it is only a matter of time.

Software that is easy to learn and use

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The software is very functional for project based accounting.

Pros: Web based provides unbarred access Easy to learn. Entry in the modules is logical and intuitive Reports can be exported and are organized well Customer support is very responsive to questions and concerns

Cons: Document imaging is somewhat cumbersome when uploading multiple images If I move too fast in the system, I'm logged off automatically and have to log back in and re-enter data.

Feels like service is going backwards

Jul 22, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Familiar feel, rather easy to train new users. Features are simple and quick to learn. It has served our company well for numerous years.

Cons: Customer service and new features feel like that are going backwards. Takes forever to get issues solved when a few years ago it was quick

Overall: It qives our accounting team the tools they need to provide a quick and accurate overview for our company. They are able to perform all accounting functions in one platform.

User-friendly

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really enjoy the ease of use and functionality of this software. Prior to my current job, we utilize project management software that was constantly going on the fritz. Spectrum has been a fantastic product thus far.

Cons: There are not many things to dislike about Spectrum. The main thing would be that it's sometimes difficult to use the software on my phone.

Vendor Response

by Viewpoint on July 13, 2018

Thank you, Ariel, for your great feedback. Much appreciated!

Good to Go!

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Spectrum has made life easier.

Pros: It is the online access with the permissions built in so we can have multiple users from all over the nation access it according to their needs. Also, being able to store information and images on the cloud to be paperless is great.

Cons: When a browser does an update, it seems to take Spectrum a while to adapt to that update. It meas that things run slow for a small window of time.

Spectrum is user friendly.

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I love this product and I'm so happy we made the change 2 years ago.

Pros: It is extremely user friendly and very easy to navigate through. Reports run in seconds. The menus are clear and you can move easily from one module to another. Help is either a click or a phone call away. The support staff is very knowledgeable and they answer your call when you call.

Cons: It works better on a laptop than a tablet, but I know they are working on that. The Project Management Module is not robust enough, but they are working to get their Viewpoint product compatible with Spectrum.

Spectrum satisfies multiple needs for us, Constructions as well as Service & Dispatch.

Jul 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Seems very logically designed and easy to maneuver. One screen provides easy access to all related data/documentation.

Cons: Some areas are still in need of some enhancement, specifically Inventory & Dispatch. But enhancements are released frequently.

Overall: Our business entails both Construction (installation) and service. This software was chosen because it seemed it would satisfy more of our needs than other software that was demonstrated.

mid upper range construction software

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: overall would recommend product and usability of it, believe spectrum is a good value and over time has provided good uptime, maintenance, usability and support.

Pros: spectrum - good product having been using over 10 years. support and response good, improvements and upgrades good - always trying to stay ahead of curve on software

Cons: price and annual software maintenance is good but a little pricey. some features (fixed assets) need work

great way to bring all departments into one software system

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: the document imaging capabilities on the work orders, jobs, purchase orders and invoices have revolutionized how we do business

Cons: when mistakes are made, it has to be 'unwound' and redone, you must know what you are doing prior to performing the action as errors are time consuming to correct

Overall: document imaging, integration of technology with the field employees

Vendor Response

by Viewpoint on August 06, 2018

Thanks for the kind words!

Enjoying all the different aspects of the software

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It makes it much easier to log all different aspects of the project that need to be tracked. The real time data makes keeping on track easy.

Cons: There can be a bit of a learning curve to the software but they have worked hard to make it much easier since we first started using the product.

Overall: More accurate data tracking to keep our projects on budget and on schedule.

Vendor Response

by Viewpoint on August 06, 2018

Shannon, we really appreciate you taking the time to provide feedback. It's great that our efforts to make Spectrum easier to use have been helpful for you. And it's only going to continue getting better! Thanks!

Spectrum for Electrical Contractor

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There is an enormous amount of information available and lots of great reports to give you the data and breakdowns needed to analyze and manage projects.

Cons: Overall interface could be a bit more intuitive. Takes a little time and trial and error to get to know how to find the info you need.

Overall: Very good accounting/project management software for tracking and analyzing cots.

One of the best construction software on the market

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All paper trails related to the job are stored in one place. able to access the data from anywhere pulling out data for any type of report needed customer support specialized for area of need

Cons: Wish the tax reports printed already onto the correct forms Certified payroll reports - come in system format. We have to retype to put on the state/federal form.

Straight forward construction software!

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for every day tasks is awesome! You can attach supporting documents easily and run specific reports needed for management very quickly.

Cons: It would be nice if there was a way to instigate a mass routing change in the approval process. It also be convenient to have preferred settings for column placement when approving invoices.

Spectrum New Review

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: The interface is amazing...love this the most.

Pros: It is fully browser based software. In my vetting of software available for unit job costing and billing for heavy / civil that is fully browser based...this is about the only option out there. Good functionality on job cost side, equipment, payroll, and human resources.

Cons: The reporting availability in this software is lacking compared to some others out there...especially on job costing, equipment, and payroll/hr reports. You can tell that the programmers got let out of the cage and got to write the reports instead of a manager/end user. Viewpoint should consult some end users next time for these.

Easy to Use

Mar 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is easy to navigate through even if you are a beginner user. From learning the basics to extremes, this software can do it all! They even created custom reports specific to our needs.

Cons: I haven't really ran into anything that effects me from doing my job. Sometimes Spectrum runs a tad slow, but that's just a matter of logging out and back in.

Spectrum Rocks

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is such a good program - I can see it working for a small company and a large company - no need for paper any more everything is on the cloud and available with a touch of a button

Cons: There are some reports that come with it but there is no user friendly ability to build a custom report or change one that's already written

Once you get used to Spectrum's logic, most processes seem to work correctly

Apr 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Classes offered are cost prohibitive for small companies.

Pros: Integration between different modules. Reports can be run to share information with PM's rather easily.

Cons: Certain standard report items that were available with other software used previously are not available with Spectrum. After working with report writers for over a year to get a simple cash flow analysis on our job summary reports (aka job overview report), we were told they were unable to provide. Also, a few other instances of reports that should be readily available were offered to be prepared for us at an outrageous price. Once developed for us, I would guess that other would find them useful and they would appear on future releases.

This is the first Accounting Software I've come in contact with and it is fairly simple to use.

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is the first Accounting Software I've come in contact with and it is fairly simple to use and navigate. Most things you want to do are self-explanatory but being trained by a fellow employee who has used the system for years was also extremely helpful. I've also heard the in-person training's are helpful.

Cons: There are some quirks with the Contract Status Report. I also have difficulty finding reports I would like to use and don't have the Crystal Report skills I need.

One-stop construction ERP

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum offers everything under the sun for your construction needs; from your basic accounting functions, to project management, and everything in-between.

Cons: Spectrum is definitely more geared to be an accounting ERP. That being said, it's construction management capabilities are adequate, and improving with every update.

Jennifer W/ Building Controls and Services

Mar 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: My primary focus in accounting is making sure jobs are appropriately costed and billed. I love the variety of canned reports spectrum has to offer. It saves me time exporting data in excel for review by department PMs.

Pros: If I can not find a report that fits my needs I can easily building Queries.

Cons: Spectrum is like a new Cadillac so many features it takes a lot of time to learn them all.

This software streamlies the accounting and data managment process.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The level of detail that is tracked. The ability to maintain both modules, and the general ledger with one entry. The audit records, checks and balances, and security controls that are built in to the system.

Cons: The fact that you have to spend quite a lot of money to add features to a system you are already paying for.

Very please with this software

Apr 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It doesn't do everything or always do it the way I would prefer, but I have been very impressed with what the software can do and the relative ease of use. And they are constantly working on improvements (with input from the user community).

Pros: Easy to learn the basics, full suite of integrated functionality, quick support via phone, always adding/improving funtionality

Cons: Would like to see more on-line training offerings, phone support can be a little disappointing or delayed - best resource for your issue may not always available

Truly a life saver!

Mar 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and there are many different ways to view information which helps keep things changing which allows us to uncover things we weren't seeing in the past.

Cons: Report customization within the program instead of using Crystal Reports would be much better. That's about the only con that I have for this program. We love it!

My experience with the product has been great. It was very easy to learn.

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its versatility. I has been easy to learn and use. I learn more each day and the Network has been a great source of information.

Cons: Haven't found anything in my use that I don't like yet. I don't do a lot of complicated stuff, so I haven't run into any problems yet.

Vendor Response

by Viewpoint on July 13, 2018

Hi, Elizabeth. Our team puts a lot of effort into making the software as easy to use as possible, so it¿s great to hear that¿s been your experience. Thanks so much for sharing your thoughts, and for your participation in the Spectrum Network!

Account Manager

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is very user friendly. The customer service department is always knowledgeable and very helpful with most problems being handled within an hour.

Cons: Not a fan of the custom report writing capability. Takes lots of practice and if you do not have a dedicated IT department it can be challenging.

Overall Good

Nov 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Pretty easy to navigate, helpful detailed reports, great info on the viewpoint network to help advance your knowledge.

Cons: Not easy to fix a mistake after the information has been posted. Requires you to balance it out with a negative and reenter the positive on any aspect of data entry.

Spectrum Construction Software

Dec 16, 2013
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is easy to install, deploy, and use while keeping overhead costs to a minimum. Do not need internal IT people to understand and support the system. The software's workflows are logical and well organized. It supports union payroll processing which most competitors do not handle well - if at all. Integrated document imaging and storage is a real cost saving benefit. Dexter + Chaney has outstanding product support along with training and user group. Being a smaller company, it is easy to get to know the ownership firsthand. Bottom line: the software "just works".

Cons: While the Spectrum Service module is adequate for relatively simple maintenance support, we found that it did not meet the needs of a large Commercial HVAC + Mechanical Service provider.

Recommendations to other buyers: There is a lot of construction-related software on the market but for ease of use, simplicity, support, and keeping overhead costs low, Spectrum is hard to beat. When evaluating references, ask about how many users it takes to perform the core Accounting Functions. Be sure to check out competitive software's ability to handle union payroll (if applicable). For commercial applications, look into the ability of Payroll modules to apply actual labor costs to jobs and to provide detail labor cost breakdowns for substantiated labor billings.

Spectrum

Apr 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Constantly adding new features and helpful sales team. I appreciate that the development team behind this product is never content to rest on their laurels and continue to innovate

Cons: Customer support can be hit or miss and sometimes the implementation and training can be not very helpful.

Fairly Satisfied

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the space in the modules for the details needed.

The layout and wording keeps it pretty user friendly.

Cons: Every time they do an update, a new dilemma comes up that needs addressed and fixed.

Overall: If they did not have new problems come up with the updates, there would probably have no faults.

Connects all aspects of our company

Aug 03, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's fairly easy to use, once you figure out how to navigate.

Cons: The standard reports are not very useful. Custom reports are almost always needed. Even though most reports can be exported to Excel, they are practically unusable without spending lots of time moving data around.

Our company went to the next level with Spectrum

Nov 06, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Program is very easy to use. So much information can be at your fingertips so increases productivity with no need to dig into paper files.

Cons: Would like to see more in program report customization instead of having to use Crystal Reports or pay the outrageous fees for customization.

Great accounting software for construction

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is fairly easy to use. It covers such a wide range of accounting and project management tasks. We are happy with our investment.

Cons: I still think the Work Order/Service Management has a ways to go. Also I am not real thrilled with the Inventory management.

Easy to Use

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's practical, there are a lot of short cuts that can be used like starring your favorite menus items. The reporting options are great.

Cons: There have been times when someone is trying to post invoices and you can not run certain reports or it posts slowly.

oVERALL OK

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This product is very easy to use and overall is great with reporting. I really enjoy all the different report and filters.

Cons: The customer service and tech support has been quite lacking for some time now. I would love to see some improvements on that area.

Good software - wish it had more reporting options

Nov 03, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: data input is very user friendly; I love being able to have multiple screens open in different modules at the same time; good customer support

Cons: wish there were more reporting options available without having to "write your own" in Crystal Reports

Great Accounting Construction Software

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great software for analyzing data and trends while still being pretty easy to use. The ability to create custom infolink reports enable you to create virtually report using the data you have in Spectrum that will auto refresh with just one click of a button.

Cons: I wish there was a way to sort the canned Spectrum reports a bit easier. I am quite comfortable using infolink, so it is easy for me to create a quick variation of the Spectrum reports, formatted the way I want it to look. But unless you have knowledge of infolink, there is no way to easily rearrange Spectrum reports to show the data in the way you want it

Love the ability to export out of Spectrum

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Ease of use

Pros: The ability to export data out of the tables within Spectrum to manipulate the information is great.

Cons: Determining the tables is sometime a challenge finding the correct one with the information you are looking for,

Spectrum uses

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The capture of information and the ability to find that information in inquiries rather than running reports

Cons: Customization of reports has to be done thru a different software.

Delay in improvements to the software

Sep 16, 2013
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

Comments: We are a grading and paving contractor in California, and have been using Spectrum for 12 years. We love the product mostly for the extensive flexibility and information it provides. You really get out of it what you put into it. The upgrades over the years have been great, and most recently going to version 14 has added a whole new ease of use and flexibility that I have never seen in accounting software. We use just about all of the modules that D&C offers and each one really does more than most need. Constant improvement and keeping up with todays technology advances has been something that D&C does very well. Their support team is amazing and a great group of people to work with. Sometimes it feels like they are an extension of our accounting department. They know about us and how we use the software. They really are very responsive, understand the problems, and work hard to find a solution. We use Spectrum to produce daily job cost, and we know where each project stands at the end of the day contributing to improved job performance and revenue on our projects because we are able to quickly identify cost issues, overruns, or change order work and get them resolved with the GC early on. One other aspect of D&C is their continued efforts to partner with other companies, creating added value and ease of sinking other activities to Spectrum thus eliminating duplication of data entry and resulting in improved reporting.

Spectrum Review

Dec 04, 2018
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Easy to use.

Reports and documents look clean.

Cons: The Materials Management and Job Cost integration is very cumbersome regarding the Scale Ticket process. Much has to be done before importing ticket files into Spectrum, and it leaves itself open to errors due to the amount of steps needed to complete for job costs, special customer pricing, etc.

Overall: Our experience with Spectrum hasn't been the best. There was great support/conversations during the process to determine if we should go with the software. Then, upon implementation there was a drastic difference. We had a support person come to our facility for a week for a quick overview, but we had to get ourselves up and running. After a short time, the support person was "unavailable" for questions/issues. Our implementation process was done on our own.

Most of the times when we called the support center, issues weren't resolved quickly. At times the person on the other end of the phone was less than courteous. We pretty much ceased calling for assistance and worked around any problems by ourselves.

Well done accounting software with good front end use.

Jul 09, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: What I really like about this software is how detailed it can be. There are many modules that help track a vast range of categories to a very accurate degree.

Cons: I do not like lack of quality customer support in answering questions or making suggestions on how to best use the software. I find that there are many good modules, but are very difficult to implement once systems are already in place. Better quality help with implementing and using the software prior to use would be very helpful for future customers.

Pretty good software

Nov 03, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how it is accessible no matter where you are, even via a cell phone. It makes it nice when you have guys in the field that need to access the software and they aren't in front of a computer.

Cons: It has a learning curve that can be difficult for someone who isn't very computer literate. It can't be difficult to navigate without proper training.

Great for Costing, Not for investigation of transactions, terrible for CDN Payroll

Feb 24, 2017
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: While the product has great features for costing, the reports and review capabilities are limited. It is very difficult to drill down on certain types of transactions and get enough information. There are also many issues with Canadian Payroll and a lack of support with knowledge. The new upgrade also has many bugs and requires a significant amount of time with developers to take corrective action. While this is free of charge, does not seem to respect that my time spent costs the company money. I don't trust the accuracy of posting in Spectrum.

Pros: It is really great for costing. It provides simple job costing for labour, equipment, and cost management. There is free product support (US based) and (most of) the people there are extremely helpful and want to help y ou find a solution.

Cons: -The biggest flaw is the very small field space for memo lines. We have to keep many backup journals -If any payments are made other than through the AP module, it is really difficult to drill down on a prior transaction. -Posting errors for payroll (such as posting to the wrong job or equipment number) can only be corrected by completely voiding and re-entering the entire payroll. There are obviously times where an employee is going to mix up information. We can do a correcting journal entry so the costs are correct, however, labour cost reports don't pick up Journal Entries.

Good product

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Spectrum is very easy to use and very user friendly. It has many different features for the company to utilize for its day to day activities.

Cons: It is kinda pricey, between paying the normal fee plus an additional fee for each additional user. We frequently have people that can't log in because we've exceeded our maximum users.

Great for accounting, payroll, job costing, etc.

Sep 13, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is user-friendly (quite easy to use and to train others to use). There are constant updates (service paks) that keep the product current. There is always something new that enhances existing modules. If we ever have problems, they are addressed quickly.

Cons: The HR module is lacking in many ways. We run many HR functions outside Spectrum (spreadsheets, files, etc). User securities could be improved on (ease of setup).

Recommendations to other buyers: As long as you are not looking for heavy HR usage, this is a great product and will do everything you want it to do.The modules all work well together for the greatest functionality (except HR).

User Review

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The financial reporting available is a wonderful asset to our company.

Cons: It's unfortunate that crystal reports are priced so high and your unable to execute daily process with out purchasing these reports separately.

Overall: We have had a wonderful experience with training, tech support and overall interactions with most representatives.

The Good, The Better & the One bad Item

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: A great improvement from where we were a few years ago! All in all - makes my life easier and I love it!

Pros: Saving me time in my daily routine of invoicing and tracking costs. I am able to process my billing in 1/2 the time now!

Cons: The reports don't always work, which frustrates me. And getting use to NOT entering a - for a credit memo.

Power

Mar 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The Spectrum software is the most powerful accounting program we have found for construction.

Pros: Easy to use, always on top of changes needed to comply with the ever changing world.

General Overview

Dec 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software is fairly fully featured except for no estimating tool. It is/was middle of the road placed on the cost curve. Consistent and easy to understand &Train interface.

Cons: This comment is not about the product performance itself, (which is competitive with a lot of the others) but is more about how it is marketed and supported.

It has 31 modules in total, but it is not made very clear before purchase: (1) that there are these number of modules (2) also no information about what functionalities are in what modules. (what do you really need to purchase and what are the costs) (3) They have very few reference videos (almost none) for either product introduction or Training, making it almost impossible to have own "in house" training sessions.

Overall: It has a "civil construction" leaning Financial & Payroll system, we are a heavy equipment and civil company, and the Financial and Payroll systems cannot be generic. All the field tools for civil construction are there, except for the estimating. It will integrate with a lot of the best estimating programs.

Heavy Equipment work dispatch and maintenance management and scheduling. Purchasing, Inventory and Materials Tracking. Unfortunately we had an install delay, and cannot quantify the business benefits of these functionalities yet.

My overall experience with Spectrum has been pretty good.

Jul 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The thing that I like most about the software is that it is generally easy to use. There are a lot of places to go if you can't figure something out.

Cons: The cons of this software is the customer help. We have been charged to get something fixed that was Spectrum's fault.

Better Value Than the Competition

Nov 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very intuitive and doesn't take a lot of trial and error or reading of a manual to get the hang of it for the most part. It does a great job on tracking costs and because of its ease of use the PMs don't mind entering their own data.

Cons: The reports are not exactly where I would like them to be; job costs are not as detailed as in our previous software but that may just be a function of me not knowing how to use it to its full capability.

Poor reports

Sep 24, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: I feel they should have a packet of reports that would make this program for different states. They are already creating these reports for other customers why not just offer them as a package deal to add on for a set price instead of saying they are recreating them each time.

Pros: Easy to look up employees and jobs in most modals because you can type in almost anything to find it. you are type in city, state first name last name or part of any of these to get the info you are looking for.

Cons: reports are not easy to get customized without them quoting 10-14 per report to have customized. In California there are certain reports we need to be able to report to the state. With this program we need to run 3-4 reports to get that info. Their is no report that show PTO and Vacation. The Job Overview reports do not show cash flow. Also many of the reports do not have totals on them so when running reports we also have to add them up manually. There is no way to do a cash pay with out entering an invoice. Not all reports show the same totals. Employees really have to dig into reports to confirm the info is correct.

Spectrum is pretty decent

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Regular updates and added features, Dexter Chaney Network is awesome (I mean, who doesn't like earning rewards points for learning about your work software?!)

Cons: I wish the Project Management module had more to offer. Also, some of the workflow items are clunky.

Dexter + Chaney Spectrum

Apr 24, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This product offers plenty of customization capability and provide any type of user a unique working experience. Its full featured reporting and document management offers a great piece of mind. The application, with little customization, can support a wide variety of industries. The multi-company support capability offers a solution that can grow as you do.

Cons: The dashboard has some limitations and the configuration can take some time depending on information you need. Deployment of bug fixes often results in the introduction of new issue that may take a little time to get resolved after the patch was applied. The add-on can drive up the cost quickly

Recommendations to other buyers: Be sure all the features you need are included in the package to avoid additional future charges. Shop around on pricing but be mindful of the processes and objectives having and using this software will provide.

Makes my life a lot easier!

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Paperless and works well to keep track of the accounts payable department. I have enjoyed learning how it works.

Cons: I would like to see more training and info to learn what the software is capable of to be able to put procedures in place.

Multiple buyouts have lead to high turn over and no customer service for Spectrum/Viewpoint.

Sep 20, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: I recommend passing on this software until they work out there business model.

Pros: I like the document imaging function. It does not seem as if Spectrum has keep up with technology or basic business requirements. They must make there money off selling training and reports.

Cons: Set up is difficult and they have very few experienced trainers. I had a Trainer who was from CA tell me we did not have to set anything up in payroll for CA taxes. Needless to say it did not work. Once you have started payroll you can not make any changes to employee records. Deleting a direct deposit payroll is ridiculously complicated. An invoice has to be entered in AP before you can write a check. Once you start entering an invoice and before you have saved you cannot not make changes to the date or invoice #. There are a lot of extra steps for every function. Reports that come with the software are terrible. They expect you to pay for corrections to there reports and reports that come standard with other software.

Operations and Maintenance Division - Point of View

Dec 07, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I don't really have any have any likes about the software. I also was never properly trained on how to use it, and it our company has had it for over a year and it still not fully set up. We were supposed to be doing payroll in the software and we are still using another software.

Cons: It is difficult to use. There are too many ways to get to one place. The dashboard doesn't really do anything for me. Credit Card purchases are not trackable so the do not show up on my job cost, so I have to either track or guess when I bill a project. It is very difficult to set up anything. It doesn't suit my needs at all. It is very difficult to search or find anything.

Overall: Overall, I have not had a good experience. I have only used it because my accounting division requires me to. It has ZERO benefits to me to track anything.

Payroll Clerk

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Time card data entry is easy to enter, saving time over our previous software.

Cons: Can not re-print a copy of direct deposit check stub for employee.

Jul 23, 2013
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

Comments: I am with Christenson Electric, Inc. in Portland, Oregon. We are not unique, just a typical electrical subcontractor. We converted from Bidtek to Forefront/Spectrum back in October of 2004. Overall, I love the ability to transport documents from reports in Spectrum to excel or word documents. For the most part, the system is very easy to use. I believe we are in version 13, although I don't maintain the IT support. I wish there was some kind of a home button so you didn't have to enter "F3" five or six times, depending on what you are viewing. Also, bringing up crystal reports does take a little more time than we would prefer since everyone is always in a hurry. Once you understand the processes they run rather quickly. It took some longer than others to get up and going. Customer Support for Spectrum is great. I never run across anyone not 100% trying to help you. When you type in wrong information or try to fly thru the system, I wish there was a quicker way to get back to where you were, instead of the system trying to look through everything. We have too many users doing the same functions at times which causes hang ups but we have learned to deal with that.

Spectrum

Mar 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: The Service Contract module is not user-friendly. Calls to support have resulted in more research needed on their part to get the answers we need to use the module.

Pros: I appreciate the ease of moving from module to module. You definitely need to know Accounting to use the financial modules.

Cons: Every module is an additional cost & additional cost for training/support. Although, the support team is very responsive.