# Page 4 | Viewpoint Spectrum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Viewpoint Spectrum the right Construction Accounting solution for you? Explore 413 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175831/Spectrum/reviews --- Viewpoint Spectrum 3.9 (413) [View alternatives](https://www.capterra.com/p/175831/Spectrum/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 4 - Reviews of Viewpoint Spectrum ## Showing most helpful reviews Showing 76-100 of 413 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR Gayle R. Accounting Manager Construction Used the software for: 2+ years ### "Great Software" July 7, 2023 4.0 We have been using Spectrum for over 17 years now and have found that it gives us the necessary information needed in order to operate a successful construction business and joint venture business Pros The most impactful feature for our company is job costing and ability to create multiple companies Cons The feature that could be most improved is being able to easily create customized reports. Reason for choosing Viewpoint Spectrum Spectrum gave us what we needed to operate successfully Review Source LM Louise M. Administrative Supervisor Construction Used the software for: 2+ years ### "Spectrum" July 10, 2023 5.0 Overall Spectrum has streamlined and made our entire experience easier start to finish. As long as the information going in is correct the end product is correct - garbage in garbage out. The support system is great as well as the external support such as the Viewpoint Network, connecting you to peers is fabulous Pros Ease of use, eliminating multiple programs, live data update, split screens Cons having to do multiple steps to update invoices, not being able to access all information in one module. Some of the reporting is convoluted. Alternatives considered [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Reason for choosing Viewpoint Spectrum The product appealed to us because of the integration with Accubid. Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) To streamline and eliminate multiple programs. Review Source HS Harris S. VP Construction Used the software for: ### "Look elsewhere if you want a successful implementation with a company that cares. " April 16, 2018 1.0 If you want a successful implementation with a company that responds promptly and effectively when problems arise, look elsewhere! On our "go live week", Spectrum was not configured, AP and AR were not fully imported and the parts that were imported did not match up. Due to overworked Project Managers, it often took 2-3 days out to schedule a call time with them and no one from Spectrum senior leadership team seemed to care that our implementation was not proceeding successfully. We had to cancel the implementation and revert back to our previous accounting system (at substantial financial cost). I am currently waiting for my PM to update me on how they plan to take us live yet again with a detailed project plan so the above never happens again (Note: My PM never offered any suggestions here, I had to proactively reach out asking for a go-forward plan to keep them organized.) See below for all the struggles we have had with Spectrum. Also if you are transitioning from anyone other then the major accounting software systems, stay away! They promised that they had the past experience and knowledge to transition us from our current accounting software, Starbuilder, but when it came time to transition they had no one who knew how to do it. See "Cons" below for additional problems I will continue to update this post as things evolve. Pros \-None so far as they failed to take us live. -Competitive pricing -Great user community with a forum. Cons Cons: -Custom projects not delivered on time for "Go Live". At least 1.5 months behind schedule -Sales team would send a contract and then when we went to sign said they made a mistake and increased contract price. -Never provided solutions to problems. -Implementation specialist what tell us features about features that we would be using then come back to us and say those features are actually not included and would be additional. -Never told us when purchasing that future modules might not be available for self-hosted customers only to more pricey cloud hosted customers (2 are already not available for self-hosted) -PM teams are not proactive or reactive. -Concerns and problems are documented by PMs but are never reviewed or escalated to management. -The purchase of Dexter+Cheny by Viewpoint has hurt the customers as admitted to by employees and seen by users (Short staffed, reassigned positions, information not shared across teams/ companies. ) -Dexter Chaney/ VIewpoint has not once, without a fight, offered acceptable solutions and any problems caused by them. -User is billed for time spent by PM team to fix problems caused by Dexter Chaney/ VIewpoint -This list can go on for another 30 bullet points at least. Review Source RL Ronald L. Controller Real Estate Used the software for: 1-2 years ### "Spectrum" July 13, 2023 5.0 It is a workable system and better that the old system but is not up to date as other systems I have used in application of technology. Pros It provides the basic information and it is reliable. Cons It skimps on General ledger reporting features. It seems not to have been designed by accountants so some of the features and finding these features are not initiative. Review Source TF Timothy F. Vice President, Finance & Administration Construction Used the software for: 2+ years ### "Compass Overview" July 24, 2023 5.0 Installation went well, and transition went well. There was a short learning curve. Overall I endorse Spectrum and have recommended it to others, Pros Attaching an image to AR and AP is most helpful Cons There are some searches I cannot perform and I'd like an easier to use Info-Link module. I use Info-Link constantly. Review Source EL Elizabeth L. CONTROLLER Construction Used the software for: 2+ years ### "Spectrum Reviewed" July 11, 2023 4.0 Pros Spectrum does a great job of job cost management, record management, and the onboarding of employees directly to software with the help of HR Management. Cons The payroll features and reporting are more complicated than most software I have used in the past and their are a few ways that this should be made easier for a payroll specialist. It is missing or overcomplicates the pulling of employee data that causes issues when specific report information is needed for governmental entities. Customized reporting would be helpful. Review Source RP Robert P. Product Manager Computer Software Used the software for: 2+ years ### "Better than the competitor" July 17, 2023 5.0 Great! Spectrum has been awesome to implement and clients love the features. Pros It is modular so you only use what you need Cons Some modules are not as intuitive as others Reason for choosing Viewpoint Spectrum Better than Sage and Vista is overkill Review Source LH Leslie H. Payroll Manager Construction Used the software for: 6-12 months ### "Buyer Beware" July 21, 2023 1.0 Poor. Would never recommend or use intentionally again. Pros I've been using this System for 6 months and do not like it at all. In fact, ask anyone in this office and they would agree. It stops working, closes out while you're working. The functionality in Payroll is a joke. Too many issues to list them all. I work in the A/P side too, and there are so many steps it's ridiculous. My advice: RUN and do not look back. Cons Too many to list; especially their customer service. Most CSR's are like deers in headlights. Clueless and can't provide answers &/or remedies. One particular instance from March (four months ago) we've never gotten a promised return call. You can RARELY speak to an actual person. It's all electronic "Ticket" submissions or by chat. They can't access your system to be able to troubleshoot, so it's like the blind leading the blind. Review Source CR Craig R. Controller Construction Used the software for: 2+ years ### "16 Years Later" July 12, 2023 5.0 I have used various programs over the years and I find Spectrum to be one the most efficient. Pros Spectrum is a fully intergrated software incorporating Job Costing, A/R, A/P, Payroll and Document Imaging. Utilizing the software is relatively easy and the reports are very on point. Cons The software constantly times out and closes our sessions. We have contacted support many times and as of today the issue has not been resolved. The only other issue is that certain tasks are a little labor intensive. Reason for choosing Viewpoint Spectrum n/a Review Source KP Kristin P. Human Resources & Payroll Supervisor Construction Used the software for: 2+ years ### "Payroll and HR Management on the rise" July 13, 2023 4.0 Generally, I find that Viewpoint and Spectrum off a lot of options that I haven't had elsewhere. Pros Being able to integrate HR and Payroll systems together is a huge time saver. Cons There are many preferences and functions not currently available in Viewpoint, such as being able to adjust/alter the order in which payroll data is displayed, scrolling/viewing options, check layouts, and the way that HRM data rolls over to the payroll system. Also, being able to build/customize a report as a user (without having to go through my administrator) would be awesome. Review Source CF Cecilia F. ACCOUNTS RECEIVABLE Construction Used the software for: 2+ years ### "Ceci's review" July 21, 2023 5.0 Pros It's easy to use but there are some reports that we have to build ourselves b/c Spectrum doesn't produce them. Cons the WIP isn't working for us and I'm not sure why. Haven't been able to figure this out. Switched from [CBOS](https://www.capterra.com/p/140981/CentralBOS/) 2008 Review Source JT Jeff T. CFO Construction Used the software for: 2+ years ### "BSM Review" July 7, 2023 3.0 Pros Accounts Payable module, Accounts Receivble module Cons Reporting, drill down options to review jobs, accounts receivable credit limit notification, contract status report not reconciling to billed revenue. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Our company out-grew Quickbooks Review Source LG Leticia G. OFFICE MANAGER Construction Used the software for: 2+ years ### "Long time users!" July 13, 2023 3.0 We continue to use this program because of all its features and it is user friendly. Pros It is a very easy system to use.User friendly Cons The maintenance price is high. Customer service has not been the same since 2020. Review Source TH Teresa H. Executive Assistant Construction Used the software for: 2+ years ### "Cobuilt" July 12, 2023 5.0 The overall experience has been a positive one. The benefit is the data is consistent and reliable. Pros It was timeconsuming and somewhat tedious, but that could have been converting the data from our former software. Cons The inability to customize reports without advance knowledge of Crystal Reports. Review Source SO Sonia O. Safety Coordinator Construction Used the software for: 2+ years ### "Safety Coordinator" March 19, 2026 5.0 its decent for all thework we have to get done. Its a one stop shop for all of the company needs. We needed an upgrade Pros Its easier and the loading of documentation has gotten better. I wish it was faster but we also have a ton of computers Cons the double log in, and the loading of the document time of loading. I dislike that there is no instructions on how to Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed an upgrade Review Source VR Verified Reviewer IT Administrator Construction Used the software for: 2+ years ### "I am the administrator for Spectrum in our company and overall the Experience has been very good!" July 10, 2018 5.0 Ease of administration and our accounting team rarely has any issues with the software Pros The support team is amazing. They are extremely helpful and are good at fixing the annoying bugs and getting to the root causes of our problems. The accounting and hr side of the software works extremely well and I have very few if any complaints or issues that I have to fix or call support for. Cons The project manangement side of the software was never really completed so its less than impressive. But I think on the positive side since Viewpoint has purchased Spectrum I think that integrating it with their Team software will make a huge difference in this section! Review Source Response from B2W Software July 13, 2018 We think our customer support team is amazing, too. Thank you! You¿re absolutely right about our project management focus moving to the Viewpoint Team platform, which is now integrated with Spectrum and has a product development roadmap that will open up a lot of new PM functionality to Spectrum/Team users. SL Susan L. Manager Construction Used the software for: 1-2 years ### "Convenience and simple to use. " July 13, 2023 4.0 Pros Transitioned from an old program to Spectrum was pretty simple initially. The more i used the program, the more I learned the features. Cons Would like reports to be more functional with more features to offer. Other than that, it's fine. Review Source TB Trent B. Procurement Manager Construction Used the software for: 2+ years ### "Viewpoint Spectrum is not for Procurement" July 17, 2023 3.0 Pros There are not any features available that are not options in other systems. Cons Does not provide forecasting, reports do not provide needed information or are very time consuming to format. Does not provide great visibility. Review Source MH Melvin H. Construction Used the software for: ### "Spectrum - Great features but could be better" November 14, 2013 3.0 Pros Document imaging is truly built inside the software. The image storage was built inside every module for anything you want to scan. All of our AP (invoices, vendor contracts, Insurance Certs), AR (invoice supporting documents, MSA's), equipment files (titles, registrations), etc. were stored electronically and very easy to review. When approving AP, right inside the pre-check register I could review an electronic copy of any invoice making approval on the road very simple. There were also reports that could be run telling you when contracts were to expire, registrations were due, etc. The bottom line is that the designers not only listened to what the end users wanted, they also spent a lot of time making sure they designed it to make it easy for everyone. There are also a lot of user designed fields that allow you to customize things to fit your needs. Cons We had problems keeping the TB in balance. At least every three months, we had a transaction that only posted 1/2 of the entry, so when we ran a trial balance, it was out of balance (and the rebuild utilities wouldn't fix it), we then had to spend hours researching witch entry didn't post correctly, figure out the other side of the entry and then pay someone with backdoor access to recreate the missing entries. When we called Dexter and Chaney's support team, they had no answers as to why it happened; they would just help us figure out how to fix it (charged per hour). The financial report writer needs a lot of work. They do not support any of the better 3rd party systems like FRx, F-9, Hyperion, etc. Therefore, there was a lot of dumping to Excel and re-keying things into formats we could use. There was also zero drill-down capability. If you ran a TB and questioned what was in the line item, you had to run a detailed TB to see the detail. Then, if it came from another sub-ledger you had to run a report there to see the source document. Our implementation consultant was not very good; her training seemed poor and her knowledge of the workings of Spectrum were great, but she had no experience with the every day use of it, so I frequently pushed back on how it would work in the real world. Eventually she would concede that it would work better the way I proposed. Review Source AR Adalberto R. H&S Advisor and QC Supervisor Construction Used the software for: 2+ years ### "feedback" July 25, 2023 5.0 I would highly recommend this platform to any organization. Pros It is a very accurate, worthy and trusty platform. Cons Our organization has not found any issue since this platform was implemented within the company and in overall all departments are more than satisfied with it. Review Source JF Joan F. Director of Business Development & Operations Construction Used the software for: 2+ years ### "Spectrum" July 11, 2023 4.0 Overall, I would say it is satisfactory. Not great, not terrible. Pros It does provide a complete picture. However, it seems most upgrades are geared toward the job costing portion of the software rather than companies that just use the "work order" section of the company. Cons There is no flat rate pricing availabililty in Spectrum for use on residential side of company so we have to use two programs and manually input data in Spectrum for the accounting aspect. Also, not impressed with Spectrum's side for the technician's use--Service Connect. It does not function well and we opted to go another route. Review Source JB Jay B. Service Billing/AR Construction Used the software for: 2+ years ### "Service Billing Review" July 18, 2023 3.0 It works. My only comparison is Maxwell. I would not rate this platform better or worse than Maxwell. Each program has/had its issues. Pros I assume that Payroll and Job Cost are why this product was purchased. I do not use those modules. I do like the Contract module (other than actually creating Contract invoices - that's not so good). Cons Work Order and Service Contract are the units I use. Cost reports cannot be collapsed, information saved to the Cloud constantly disappears (not deleted - just, poof, disappears) when work orders are loaded on the local machine. Work order invoicing (especially batch processing) is lacking. Contract invoicing is awful. Review Source AH Andrea H. Invoicing Analyst Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Forefront Viewpoint Spectrum Review 7-10-23" July 10, 2023 5.0 RJP Electric, LLC has been with Dexter Chaney since 2003 and there have been numerous changes which have made using the software so much easier. Pros I like the reports in job cost module, a/r module, a/p module because they are easy to get the correct information easily. Cons I would like to be able to print out A/P invoices more than one at a time. Review Source TJ Tracey J. Office Manager Construction Used the software for: 2+ years ### "Comprehensive Construction Accounting" March 29, 2021 4.0 Being able to provide up-to-the-minute job costs to our management is extremely important. Having the Spectrum team stay on top of the continuous changes in government reporting, and providing updates to keep us in compliance is vital. Pros Spectrum offers modules for each portion of construction accounting, with the ability to use as many or as few of the processes as you need. Cons Integration with Procore was underway and then stopped, so we are trying to find other avenues to get the data from one program to the other without having to do double-entry. Review Source QS Quentella S. Payroll Specialist Construction Used the software for: 6-12 months ### "Payroll Processing" July 13, 2023 4.0 Viewpoint Spectrum provides a vast majority of online help guides which is quite useful. Overall, the system works well and is easy to learn. Pros The ability to go back to a previous process midway to make corrections. Cons Spectrum does not allow one set future date changes to salaries, insurance premium activation dates to deactivate after a certain time frame. Spectrum doesn't allow one to activate bank account information during the onboarding process (only once a payroll has started). Currently, the system will not allow two users to process two different payrolls simultaneously.Viewpoint spectrum system doesn't allow one to void a direct deposit payroll check without creating a manual one that will also need to be voided later (would rather have a better streamlined process). 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