# Page 2 | Eddy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Eddy the right Onboarding solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175834/eddyhr/reviews --- Eddy 4.6 (48) [View alternatives](https://www.capterra.com/p/175834/eddyhr/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Eddy ## Showing most helpful reviews Showing 26-48 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Morgan B. Human Resources Manager Mental Health Care Used the software for: 6-12 months ### "Positive Customer Experience" October 30, 2020 5.0 Our companies overall experience with Eddy has been a very positive one. Although they are missing a few software details, they have gone above and beyond in meeting our companies very personalized needs. They have been great to work with, and we plan to continue using their product. Pros This product is very easy to use and understand. The customer support for this product has been excellent. The integration into this product was very smooth. Cons This product is not completely integrated with their payroll product they offer. We would also like to see more reporting options. Review Source CS Chelsey S. HR Director Used the software for: Less than 6 months ### "The software you can't live without!" January 11, 2019 5.0 I have used 3 other HR Softwares and none of them compare to Eddy. This is a very easy to use software that you can figure out on your own. The customer service team has been so quick to answer any questions that I've had and the engineering team to fix any bugs that I've came across. The design and use of this software is better than anything I've used or demoed. I am super excited to continue to use eddy and be apart of what this company has store for us in the future. Pros \- Very easy and fast to use. - Clean, organized, and beautiful design. Anyone in the company can hop on and learn how to use it. - Only takes minutes to set up to fit your companies needs. - Moving applicants to stages actions is so easy with the drag and drop and has a great overview of everyone in the process. - Automatically posts to job boards to gain more candidates. - The interview guides are amazing with the various questions you can choose from for each stage action. - The communication with applicants is smoother. The email chains are easy to read and go back to previous conversations without the html mess you see in others. - There are so many small features that you don't think about until you actually are using it where you realize you can't live without it and eddy has many of those. I love the amount of days the applicant has been in our system display and being able to move applicants to other jobs without having to manually add them. - Customer service team is awesome to work with. They are very quick on answering questions and giving updates on what the software is releasing next. Cons \- Still a young company with features I wish it had like tagging system and onboarding, but all those features are coming soon! Review Source JR Joyce R. Office Manager/HR Clerk/Executive Assistant Information Technology and Services Used the software for: 6-12 months ### "Great product and amazing customer service" October 26, 2020 5.0 Having one software to have people clock in and/or out, request time off, recruit and sort through resumes... everything thus far has been super handy and making my job a whole lot easier! Pros The most difficult part of my job was tracking the complex PTO and vacation days for our staff. Having to calculate that fiasco on an Excel sheet was a nightmare. Eddy HR made that process so simple. Especially adding our various schedules for both PTO and vacation days and how they are earned. I don't even have to think about it! The software does it all itself. Cons It would be nice if all reports could be printed/saved in an Excel or CSV format. Currently, I've only been able to process certain reports that way. It would also be nice if they Pay Periods were sorted by Most Recent to Oldest. Review Source OE Oscar E. Director of Talent Acquisition Computer Software Used the software for: 6-12 months ### "The ATS/HRIS I Never Knew I Needed" December 22, 2018 5.0 The team that I dealt with at eddy has been nothing short of amazing. From my initial contact with them to completing our partnership, the communication, and understanding of what we needed in an ATS as a company has been incredible. I feel that we have received a tailor-made product and attention in getting the ATS integrated into our recruiting process. Our company has tried many other ATS's and even though eddy have claimed this product is still evolving, it is an amazing product. I foresee us using eddy heavily now and into the future. A necessity for my recruiting process that I did not know I needed. Super excited to continue to use eddy. Pros \-Easy to use (plug and play) -Well organized/Process well thought out -Simplified Pipeline setup and building -Streamlined Initial contact with candidates -Integration with job sites and posting job ads -Integration with current careers page or direct replacement for current careers page -AMAZING Customer Service and response time to inquiries -Frequent updates and great communication in regards to what is coming next for the platform Cons \-There are a few missing functions that I would like to see like a job order submission process from Hiring Authorities as well as a tagging system, but the communication in regards to what is coming up next is great. Review Source DH Diana H. Customer Advocate Manager Financial Services Used the software for: 1-2 years ### "Very well done and easy to use! " October 22, 2020 5.0 Eddy keeps me so organized. I don't have to worry about losing important information or keeping track of things in a million places. I have been able to streamline my hiring process to be simple and easy to go through. Pros The hiring features within eddy are self explanatory and easy to use. When I am looking to hire, I can easily check the candidates that have applied or are in the middle of the process. It has made communication with my HR manager seamless, as we can both check on things whenever we have the time. The time off feature is also very easy to use and track when my employees will be out of the office, and how much vacation time they have taken. The employee profiles have made it easy for me to track my employees performance reviews, raises, etc. Cons Switching to eddy was completely painless, and has made my life much easier! Review Source MY Melissa Y. Office Manager Insurance Used the software for: 2+ years ### "EddyHr is the Best!" February 16, 2021 5.0 Pros The software is easy to use and very user friendly. Cons I feel the software should have access to review paystubs and pay info. Having a separate website is a hassle and inconvenient. Review Source AM Ashley M. Office Manager Information Services Used the software for: 1-2 years ### "Easy and sufficient! " February 22, 2021 5.0 It has been a very nice change from another payroll company. The customer service is so prompt and nice. Pros It is very easy to use. The navigation in the software is very well arranged. Cons Nothing so far. It has been easy and convenient. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Cost Review Source SN Scott N. Founder/Chocolatier Food Production Used the software for: 6-12 months ### "Norcross Chocolates Review of Eddy HR" March 1, 2021 5.0 It’s been instrumental in team member and contractor tracking as well as recruiting and interviewing and much more. Pros I love that it works extremely well and truly supports my business. I love that I can define my process and that the software doesn’t force me into a box by defining my process for me. Cons Nothing. I like everything about the software. Review Source BE Bryce E. Director of HR Marketing and Advertising Used the software for: Less than 6 months ### "Good product with a lot of room for improvement" October 22, 2020 3.0 Overall it is saving us a lot of time! Pros The ATS and onboarding features work really well together. The time tracking and PTO are a huge help and easy to use. Cons PTO feature could be expanded so employees could be assigned multiple policies. The reporting feature could include more data points and it would be great if we could create custom reports. Review Source LS Layne S. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "HR at your fingertips " February 16, 2021 5.0 Love this tool to manage and hire my employees. I would definitely recommend EddyHr to anyone. Pros The Company is wonderful to work with for all your HR needs. They are on top of every request and question I have about the system. Eddyhr is extreamlly easy to learn and implement for you and your employees. It's a great tool for any small to medium size company. They are continuasly adding new and incredible features to their system. I love it and would tell anyone to use it. Cons I can't think of any cons that I have right now with the Eddyhr system. Review Source KS Kelly S. Client Success Manager Marketing and Advertising Used the software for: 6-12 months ### "Hands down the best of the best!" June 5, 2023 5.0 Pros Not only is Eddy super user-friendly, but they are affective and efficient! Jordan provides the best customer support for any and all needs! They are quick and attentive! Eddy is the real deal! Cons I honestly can't think of any! I swear by them, and so does everyone I recommend to them! Review Source CH Crystal H. Bookkeeper HR Consumer Services Used the software for: 6-12 months ### "General Review" April 5, 2024 4.0 It has been an easy to use product that meets our needs. Pros I like the functionality of running payroll. Cons Not being able to customize forms inside of Eddy. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) All in one Human Resource management functionality. Review Source AP Albens P. owner Staffing and Recruiting Used the software for: 6-12 months ### "Best ATS I've used so far!" September 24, 2019 5.0 Pros I love the fact that Eddy is easy to navigate and not cluttered with useless things that can be overwhelming to a first time user. You can post any jobs and it instantly goes to three major job boards which saves you time and money. Let's not forget about the fact that I can save all my employee files and have access to them with one click of a button. Goodbye paper, folders, and file cabinets! Eddy rocks!!! Cons None so far, Eddy.com constantly add features for me to run my business. Review Source JN Jody N. VP of People & Culture Entertainment Used the software for: Less than 6 months ### "EddyHR" February 22, 2021 4.0 It has been great. Just looking forward to finding out when the essential things we need can be integrated Pros The ease of learning. Anyone can do it. Cons There are some functions we still need. Scheduler and the ability to get videos and powerpoints to upload into onboarding and training. THese are vital functions for our operations. Reason for choosing Eddy NA Review Source NC Nicole C. Director, HR & Talent Computer Software Used the software for: Less than 6 months ### "Applicant Tracking Simplified!" January 2, 2019 4.0 Pros Eddy was the first and best solution for us in solving the spiderweb of candidates at varying stages of the hiring process. Due to the rapid growth of our company, the tracking of candidates was out of control. Many candidates were lost in the process, disappointed in the untimely responses and the hiring team felt unprofessional. Eddy enabled us to get organized, to move candidates along the process more smoothly, and to hire the right people in the right positions. Cons Although there are unique functions that we would like to see within Eddy for our specific needs, we feel that Eddy solved some of our biggest pain points and continues to do so. The functionality and enhancements are only getting better. Review Source JD Jeff D. Head of Employee Experience Retail Used the software for: Less than 6 months ### "Great!" October 30, 2020 4.0 The company is great and willing to listen to suggestions that will make their product better. Pros The team at EddyHR made our transition great. They helped us to understand the functionality and to use the features. Their responsiveness was great. The software is also pretty intuitive. Cons I wish that the clock-in function had geo-locking so that users could limit an employees ability to clock in at certain locations. Also, Customiforms are Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Eddy Value, and customer service Review Source AR Adam R. CEO Medical Practice Used the software for: 6-12 months ### "Amazing! Awesome design, simple and fun" December 22, 2018 5.0 Loved the customer service, the pricing and the design. Really awesome Software Pros Drag and drop! So so easy to use and amazing design. You can automate emails, job integrations, customize your own hiring stages. Cons Nothing for me. We really don’t have anything we don’t like. There is a lot of old software and Eddy is new, clean, fast. We love it Review Source RL Ryan L. Controller Real Estate Used the software for: Less than 6 months ### "EddyHR" February 16, 2021 4.0 EddyHR has been easy to work with. The software if fairly intuitive and easy to use so with only a little training we are up and running. Customer service has been prompt and easy to work with when we do have questions. Overall I would give EddyHR an A. Pros This software has helped us tremendously with our hiring and onboarding procedures. Much easier to use than the onboarding software we were using. Cons We are still learning but so far we don't have any complaints. Switched from [Mitratech TalentReef](https://www.capterra.com/p/119807/talentReef/) Much more user friendly. Review Source AM Andrew M. Finance and Operastions Assistant Mental Health Care Used the software for: Less than 6 months ### "Andrew M" October 23, 2020 4.0 Pros The layout and ease of use is great. And customer service is always 100% (especially \[SENSITIVE CONTENT HIDDEN\]) Cons Since it is relatively new to us, we are still learning and figuring out how to best utilize everything. Noithing major to say about cons yet. Review Source LS Landon S. Corporate Director of Human Resources Veterinary Used the software for: Less than 6 months ### "Great Software for small business!" February 23, 2021 5.0 Great HR Software and excellent customer service! Pros Very easy to use and great value and my employees love it. Cons I wish it had a scheduling function and a way to breakdown bi-weekly payroll reports by each week instead of reporting for the whole period. Review Source SS Shaytoya S. Business Operations Construction Used the software for: Less than 6 months ### "Affordable service" April 22, 2020 5.0 Easy to use, affordable, Customer Support was great. We really had no issues besides the service not being customizable. Pros It was affordable and provided a lot of value for the price. We had signed up for about 2 months because it was cheaper than the other services. Cons We decided to go with another company because Eddy was not customizable to what our business needed. Reason for choosing Eddy We kept Eddy for about 2 months, we ended up canceling Eddy because we found another company that did what we were looking for and it did cost more than Eddy. Review Source HW Heath W. VP of operations Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Most user friendly product on the market" December 22, 2018 5.0 Pros So easy to use. Anyone in your organization can use Eddy with little to no training. Communication with applicants is incredibly easy and smooth Assignment of tasks is laid out very clearly Cons Waiting on a few more functions to be built out. Currently a con but will be fixed soon Coming out with new features regularly Review Source CC Cindy C. Office Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Happy with EddyHR" October 20, 2020 4.0 Pros Integration was simple and support staff is prompt, honest and professional. Cons Some features are still being developed. 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