# Lightspeed Mobile Device Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lightspeed Mobile Device Management the right Mobile Device Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175838/Mobile-Manager/reviews

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Lightspeed Mobile Device Management

4.4 (12)

[View alternatives](https://www.capterra.com/p/175838/Mobile-Manager/alternatives/)

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Last updated March 13th, 2026

# Reviews of Lightspeed Mobile Device Management

Ease of use

4.3

Customer Service

4.3

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robert P.  
Instructional Technology Specialist  
Education Management  
Used the software for: I used a free trial

### "Comprehensive & Cost-effective MDM"

November 27, 2018

5.0

Pros

Ability to deploy cloud-based content filter to 1:1 iPads.

Cons

Most features not yet available for iOS devices.

Review Source

Response from Lightspeed Systems

November 29, 2018

Robert, thank you so much for your feedback on Mobile Manager! We appreciate your comment about the iOS version and will keep this in mind for future development.

JI

Jessica I.  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Has a lot of great features, customer service best in the industry"

July 28, 2020

4.0

Relay MM doesn’t take a second member of tech staff to work. It’s a reliable product and Lightspeed takes good care of updating it through all the crazy updates different companies put out whether on computer or iPad. I have been with lightspeed since mobile manager first dropped and this product has came a long way. I’m a lightspeed user for life their customer service is second to none!

Pros

It syncs with google nightly, lists are easy to manage, apps are easy to manage, policies are straightforward. Customer service is hands down the best!!

Cons

I wish all the bells and whistles for chrome were available for iPad. I wish most pages had a select feature, where I could choose more than one to complete the same process for. Especially helpful when revoking app licenses or updating apps

Alternatives considered

[FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

Reason for choosing Lightspeed Mobile Device Management

Simplicity to learn and it worked directly with our rocket.

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Education Management  
Used the software for: 2+ years

### "Meh.....just "meh." That is all"

January 30, 2019

3.0

Pros

Lightspeed has gotten into an area that's dominated by many other players - JAMF, Filewave, among others. MDM is a very difficult area and Lightspeed's implementation of MDM is just sort of, well, "meh."

Cons

A little un-intuitive as well as not as feature-rich as I would like.

Review Source

Response from Lightspeed Systems

January 31, 2019

Hello! Thank you for being a Lightspeed customer and for your feedback on Mobile Manager. If you have a moment to email us at marketing@lightspeedsystems.com, we would be grateful to learn more information about how we can improve the software and your experience with it. Thanks, again.

RF

Rodney F.  
Technology Specialist  
Education Management  
Used the software for: 2+ years

### "Relay Mobile Manager"

July 27, 2020

4.0

Relay Mobile Manager was once a very good tool for managing iOS devices in a very efficient manner. With the introduction of Relay, the UI has become very clunky. It has added multiple clicks to each action I take daily in the MDM. It is still an effective tool for managing iOS devices, but it is harder to do so.

Pros

Mobile Manager excels at managing iOS devices in an educational setting. Their focus on schools has given them an edge over the years.

Cons

The software has become bloated with different products all combined into one interface. Managing our iOS devices is tied into the web filter for our macOS devices, and that makes it very un-intuitive.

Review Source

VR

Verified Reviewer  
Network Support Specialist  
Education Management  
Used the software for: 2+ years

### "Great MDM - Falls just short of being Outstanding"

April 2, 2019

5.0

Overall a very solid MDM product. Hits all of the checkmarks, but if it had a bit better UI, I would be even more happy with it.

Pros

Ease of use and install are great. Very full featured and if you buy in to the Lightspeed ecosystem, there are many integrations that make it well worth the price.

Cons

I still am not a big fan of the UI of the software. Would like to see something a bit more intuitive and more customization options for how

Review Source

Response from Lightspeed Systems

April 3, 2019

Hello! Thank you so much for taking time to review Mobile Manager. We're so glad you enjoy the variety of features and integrations and appreciate your feedback on our UI. We appreciate your partnership!

MW

Mechelle W.  
IT  
Education Management  
Used the software for: 2+ years

### "Why I left LightSpeed"

July 27, 2020

3.0

I did not like relay. I also wanted to add the Classroom component and did not get any feedback to options for cost. I contacted Lightspeed several time trying to talk with someone and had a call and waited on cost solutions. No luck.

Pros

I love the option to one platform. Relay was so exciting. Set everything up and worked it for a while. Then the platform synced MDM and RElay to one solution and life went down from there.

Cons

When relay was released it messed up my MDM and compiled all my devices in both platforms MDM (ipads) and chromebooks. I contacted support and they said that I would have to delete them one by one or export the list and then reimport. They did not offer to assist further. It was a mess.

Reason for choosing Lightspeed Mobile Device Management

I chose Linewize over Relay.

Review Source

KH

Kyle H.  
Information Technology  
Information Technology and Services  
Used the software for: 2+ years

### "The only software I have used that successfully manages iPads"

May 29, 2018

5.0

Can easily manage our iPads and other devices that are used by multiple users.

Pros

We have many iPads in our school district, and we have always struggled with managing them with many users. Mobile manager lets us install apps, set policies, and keep better track of all of our iPads.

Cons

Sometimes actions like resetting or deleting apps doesn't work, we usually just do this from the device though.

Review Source

Response from Lightspeed Systems

June 1, 2018

Thanks for your feedback, Kyle! We're glad you've had a good experience and appreciate your partnership.

DC

Dan C.  
Technology Director  
Education Management  
Used the software for: 2+ years

### "Great way to control content filtering on our network"

July 27, 2020

5.0

Been very effective. Students activity reports quickly to the correct team members.

Pros

Very easy to implement. It is very powerful. Reports bad behavior.

Cons

It's not free. I have used Lightspeed server, that was cost effective but this being cloud based made things easier on our team.

Reason for choosing Lightspeed Mobile Device Management

Price and Performance.

Review Source

DD

David D.  
DTC  
Education Management  
Used the software for: 2+ years

### "Great Product"

July 27, 2020

5.0

It has been great and always great support.

Pros

Seamless and effortless. It is also easy to navigate.

Cons

Would like page arrows for advancing pages at both top and bottom of page.

Review Source

NM

Nate M.  
Network Analyst  
Education Management  
Used the software for: 2+ years

### "A great MDM solution for Education!"

July 27, 2020

4.0

I have used Mobile Manager for several years and it really has come a long way. It was already a great replacement MDM for a not-so-great one we had at the time, and it has proved to be as feature-rich as other pricier options but extremely easy to use.

Pros

Integration with our current Lightspeed Rocket/Relay systems was simple, and deployment via DEP option is great. The UI for pushing apps and services is more straightforward than other solutions, like JAMF.

Cons

Would like to see more bulk actions integrated, such as removing/de-provisioning multiple devices.

Review Source

DE

Damian E.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great way to keep track of and push apps to all of our iPads"

May 30, 2018

5.0

Easy management of iPads, ability to push apps out to locked-down iPads.

Pros

Some of our programs require a unique set of apps, and we don't want students to be able to install apps on their own. Mobile Manager allows us to push the apps we need to groups of iPads, without the need to touch each one.

Cons

The software can sometimes take time to sync, although this is most likely a limitation of the apple deployment site.

Review Source

Response from Lightspeed Systems

July 16, 2018

Thank you for your feedback, Damian! We appreciate your business and hope the improvements we've made to iOS are helpful to you.

RS

Rick S.  
Technology Coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "Relay really works well "

July 27, 2020

5.0

Love it

Pros

Being able to drill down to find specifics

Cons

Software on the computers needs to self update

Review Source

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