ADP Comprehensive Services

ADP Comprehensive Services

5 / 5 5 reviews

Who Uses This Software?

ADP Comprehensive Services helps clients across nearly every industry who are looking to manage their human capital management needs across HR, talent, payroll and benefits administration


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ADP Comprehensive Services
  • www.adp.com/our-products/comprehensive-services.aspx
  • Founded 1949
  • United States

About ADP Comprehensive Services

Get the Workforce Now platform plus specialists who partner with your HR team to offer best practices, process efficiencies & support.


ADP Comprehensive Services Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

ADP Comprehensive Services Reviews Recently Reviewed!


The system is a good but there are quirks and not even your staff knows how to resolve at time

Jul 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: Different features, good variety. It has tons of functions, if only the implementation team was adequate. I have worked on several implementations and the whole process is a mess.

Cons: The training is not very good. I used Administaff several years ago and their implementation & training rocked

Overall: All files are now uploaded electronically, appraisals are done online and is now paperless. They have great features if only the implementation and training were better. They provide you with videos that are completely outdated.

Vendor Response

by ADP Comprehensive Services on July 20, 2018

Hi Donna, thank you for providing a review of ADP Comprehensive Services. We appreciate your business and loyalty to APP! I would love to connect with you more about our customer support. Please reach out to: will.blalock@adp.com

ADP provides the best customer support The reps are always calm, accommodating and friendly.

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of navigation and use of ADP for obtaining data on employees. I like the help option to look up information.

Cons: Getting timed out after short periods of log in time and pulling reports are not easy. I struggle with creating and pulling reports.

Overall: HR benefits, payroll and reporting.

Vendor Response

by ADP Comprehensive Services on July 20, 2018

Hi Karen, thank you for taking the time to provide a review of ADP Comprehensive Services. We appreciate your business and loyalty to ADP! Please reach out to me directly at will.blalock@adp.com and I can assist you with creating and pulling reports. Thanks!

Much improved the process of payroll

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Ease of updating records. New hire and termination wizard takes you through each step of the process.

Cons: Unable to do my own quick calc for terminations. In Texas I have a deadline for the final check and I have to wait to hear back from my payroll processor or call in to get the information.

Overall: Ability to input and update payroll. ADP automatically connects with my health insurance carrier, so that it updates my new enrollments and terminations.

Vendor Response

by ADP Comprehensive Services on July 20, 2018

Hi Kathy, thank you for taking the time provide a review for ADP Comprehensive Services. We appreciate your business and loyalty to ADP!

Very robust

Sep 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This software is wonderful for managing multiple different avenues of HR functions. From payroll to benefits, it's extremely comprehensive.

Cons: I struggled with getting quick fixes to issues that we came up against at the store. Calling customer support usually required a decent amount of time to troubleshoot before a resolution was achieved.

Overall: I would definitely recommend ADP to medium and large sized businesses. The amount of services that they offer are unparalleled to others.

Easy for employees

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Inuitive and easy for employees to use to keep track of HR related items like sick days/vacation etc

Cons: Anything I originally disliked about the software has since been updated.