Mitel Networks

MiCloud Connect

4.5 / 5 2 reviews


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Mitel Networks
  • www.mitel.com

About MiCloud Connect

Enterprise-grade unified communication solution that supports online meetings and calls.


109293

MiCloud Connect Features

  • Audio / Video Conferencing
  • Call Center
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • IVR / Voice Recognition
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

MiCloud Connect Reviews Recently Reviewed!


One of the best PBX that support all most all the features required

Aug 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Relatively easy to configure and lots of configurations that can be changed to make things work

Cons: Having too many options to change, will confuse sometimes. One thing i have issue is with license management

Overall: This is a great product if you have some experience with PBX functionality

Use this as our phone system.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Has a lot of features. Most of which we don't even use. Customer support and setup crew was friendly and a lot of help.

Cons: Almost too many features. So many buttons on a phone. Also who still uses desk phones in 2018?? Works well though.

Overall: Works well and allows interoffice communication.