--- title: "FantasticStay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FantasticStay Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/175865/FantasticStay/" page_type: "product" language: "en" --- # FantasticStay Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FantasticStay ## What is FantasticStay? FantasticStay is cloud-based SaaS aiming help Individual Airbnb / Vacation rental hosts and Professional property managers to maximize their revenues and streamline online & offline operations through channel management, unified inbox, automation tools, payment processing, website builder, offline task management, reporting, accounting and revenue optimization features. Created by professional Property managers with 150+ units under management. 24/7 Customer support! ## What is FantasticStay used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 63% Neutral 7% Negative 30% Starting price £45 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FantasticStay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fantasticstay.com&name=FantasticStay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FantasticStay 3.7 (30) VS. [4.8 (1,617)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price £45 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (30) Ease Of Use 4.6 (1,617) Value For Money 3.8 (28) Value For Money 4.6 (1,543) Customer Service 3.7 (29) Customer Service 4.7 (1,585) ## FantasticStay alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/175865/FantasticStay/alternatives/) ## FAQs about FantasticStay Overview ### Which roles and teams benefit most from FantasticStay? FantasticStay is most used by property managers, rental managers, and hospitality operations teams that need to centralize bookings, guest communication, and day-to-day property workflows. Owners, founders, and directors use it to oversee portfolio performance, while integrations, revenue, and front-desk staff rely on it to connect systems, optimize pricing, and streamline guest service. Answer based on 29 reviews Overview ### What company size and specific industries is FantasticStay built for? FantasticStay is designed for vacation rental owners and managers, as well as Airbnb hosts, across small businesses and independent operators in the short-term rental industry. It fits teams that need management and distribution software for properties handled at a modest scale rather than large enterprise operations. Features and Usability ### What are the key features of FantasticStay? FantasticStay offers property management, channel management, and reservations management for lodging operations. It also includes built-in accounting, payment processing, owner statements, and rate management. Additional features cover CRM, contact management, housekeeping management, maintenance management, work order management, online booking, and GDS/OTA integration. Integrations ### Which third-party tools and platforms does FantasticStay integrate with? FantasticStay integrates with PriceLabs and Rentals United. It also supports channel connections such as Airbnb through Rentals United, giving property managers access to pricing automation and distribution tools within a compact integration set. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does FantasticStay offer? FantasticStay provides in person training, live online sessions, and documentation. In person training supports direct, face-to-face guidance, live online sessions allow remote instruction and setup, and documentation offers written materials for self-paced reference and feature review. Getting Started and Support ### What customer support options does FantasticStay offer? FantasticStay provides 24/7 live rep support and chat. User feedback is mixed: some describe fast, helpful responses and issues handled quickly, while others report slow replies, unresolved technical problems, and frustration when chat support does not follow through on fixes. Answer based on 6 reviews ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra reviewers highlight these as the top features buyers look for in vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) FantasticStay includes **Reservations Management** but does not offer **Calendar Management** or **Data Synchronization**. Instead, it provides **Online Booking** (**65%**) and **Payment Processing** (**56%**), which still cover important operational needs for vacation rental businesses. These features help businesses accept guest bookings online, handle payments more efficiently, and manage reservations in one place, helping teams keep day-to-day rental operations organized. Reservations Management 2.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 2.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Guest Experience Management 2.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services For Vacation Rentals 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Designed for vacation rentals Housekeeping Management 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff FantasticStay 25 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting functionality within the system, not requiring integration with third-party tools Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services One location Create, manage and track all task activities and progression Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (30) 3.9 Based on 30 reviews ## Pricing Value for money 3.8 (28) Free Trial Basic £45.00 Flat Rate,Per Month Value for money 3.8 (28) 3.8 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (29) 3.7 Based on 29 reviews ## User reviews Overall rating 3.7 Based on 30 reviews Filter by rating 5(16) 4(3) 3(2) 2(4) 1(5) Mentioned topic Sorted by most recent Santriss H. Will not share Health, Wellness and Fitness ### "Don't book with Fantastic stay" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 23, 2026 ⭐ 1/5 — Extremely Disappointing Experience I rarely leave reviews like this, but our experience with Fantastic Stay was unacceptable. Fantastic Stay was the management company responsible for the privately owned unit we stayed in at The Signature at MGM Grand from August 20–23, 2026. From the day we checked in, the air conditioning was not working properly while Las Vegas temperatures were around 109°F. My husband and I spent our first night extremely hot and uncomfortable. We were later told the AC had been repaired, but it only worked temporarily before going out again, resulting in another miserable night. We also experienced several other issues. The telephone in the suite did not work, the iron malfunctioned and created a frightening electrical safety concern for my husband, and obtaining something as basic as clean towels became an ordeal because MGM staff explained that certain services required authorization due to the unit being privately managed. One of the most frustrating parts of this experience was trying to figure out who could actually help us. We spent HOURS of our vacation making calls, going back and forth with the front desk, and trying to get assistance with problems that should never have been ours to chase down. When I booked through Priceline, I was unaware that this particular suite was privately owned and managed separately. Had I known that receiving basic maintenance and housekeeping assistance could be this difficult, I would never have booked it. This was supposed to be a fun weekend in Las Vegas with friends. Instead, a significant portion of our trip was spent dealing with an unbearably hot room, maintenance problems, safety concerns, lack of basic necessities, and poor communication. For anyone considering booking a privately owned unit managed by Fantastic Stay, I strongly recommend asking exactly who will be responsible for maintenance, housekeeping, and emergencies before booking. Based on our experience, I cannot recommend Fantastic Stay. Guests paying for accommodations should not have to spend their vacation repeatedly chasing a management company for basic services, safety concerns, and a functioning AC in the middle of the Las Vegas summer. Pros Absolutely nothing is great about fantastic stay please read the full details regarding my stay. This is an honest review. Cons Pleaae see overall experience. There were lots of cons however, i woupd encourage reading my full review. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Doreen K. Rental Manager Hospitality ### "Convinced user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 Been using it for 3 years and its been working great. You just have to take the time to set it up for your use case, easy but just takes some time, but thats the same for each and every one of those platforms. Pros The amount of features and automation options you get for the price is unparalleled. I did extensive research and this platform came up on top for nearly everything. Their support team is really awesome and very very responsive - I would recommend FS over every other software out there. I tried so many and this was the easiest and most comprehensive one at an affordable price. Cons Still missing a feature to let users choose add on's and pay directly, but they promised it will come soon Reasons for choosing FantasticStay Price and features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Ron T. Owner Real Estate ### "Best Airbnb management software I've used" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2022 A great feature of FantasticStay, that Vreasy did not have is payment processing. I previously handled payment processing using a third party (PayPal). I now have it integrated into FantasticStay's platform. This is a big time saver, and a much easier way to track payments. Another improvement over Vreasy is the basic free webpage you are given with FantasticStay. I previously had a simple websit Pros I have been using FantasticStay for over a year. I have 11 furnished rentals in the Seattle area. I highly recommend FantasticStay. Previous to FantasticStay I used BookingSync, Cloudbeds and Vreasy. This is brief description of my experience. BookingSync: I used Bookinsync 4+ years ago and found it problematic. It may have improved since. I cant comment on their current product. Cloudbeds: I used Cloudbeds 2+ years ago. Perhaps a good solution for small hotels, but not for furnished rentals. Many of its features sounded great in the sales pitch, but did not work well for furnished rentals. Vreasy: Vreasy was big improvement over BookingSync and Cloudbeds. I would have happily stayed with Vreasy, but they were purchased by FantasticStay. FantasticStay: I was happy with Vreasy, and disappointed when Vreasy was purchased. After using FantasticStay for a few months, I recognized it was better than Vreasy. There were a few things I preferred about Vreasy, it's simplicity, it grapic displays etc., but overall FantasticStay is a better and more all encompassing product. Cons A few things could use some improvement. But overall excellent. Please read my full review Reasons for choosing FantasticStay FantasticStay offers Payment Processing and it really works well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS William S. entrepreneur Real Estate ### "Fantastic Stay as Channel Manager" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 14, 2022 It did not achieve what I wanted which was one channel manager to connect to my OTAs. Pros It promised a lot including price control. Cons However connecting to all the OTAs was difficult and full functionality was not achieved. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Diane H. Property Owner/Investor Hospitality ### "Fantastic Support Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 Thanks to Fantastic Stay we have a website that delivers our message and allows our guests to book directly with us. Pros The best feature was the support from \[SENSITIVE CONTENT\] and the Software Team. They really got us through the website builder and the struggles with some things that we needed to add and with some things we definitely did not need on our website. Cons There were a few features we did not use or need such as VAT taxes, the ability to choose from a Villa, Condo, house, etc. and the property descriptions. But \[SENSITIVE CONTENT\] and the software team were able to cater to our needs and remove those items on our website or correct them as requested. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Scott W. Property Manager Hospitality ### "Works Great for our Small Holiday Park" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2022 Pros The team has always been great to work with from the top down. Any issues encountered have been dealt with head on by their customer service & their development teams with updates along the way. Overall good features, quality service, stable connections & no complaints so far! Would recommend! Cons More direct connections would be beneficial. They have partnered with RentalsUnited at a very reasonable rate to address this which still achieves the desired result. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Revenue Manager Hospitality ### "Horrible Customer Support, Poor Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 22, 2021 Customer support is horrible. You raise a concern or technical issue and they never come back with a solution. There is no dedicated account manager, so you just speak to them via a chatbox where sometimes they take forever to reply. Often, they will say they will pass it on to their development team, and then that’s the end of it and the issue remains unresolved and will just get repeated again and again. I faced several availability and rate discrepancies with our OTAs, but then customer support will not investigate this. I was also just told they removed the Calendar Log, which was very crucial to see the changes made on the calendar on specific dates and time and to investigate rate and availability discrepancies. This is also very odd as this feature is still on their website. So either the Customer Support I spoke to was just lying to get away with resolving my issue, or they really removed that feature. I don’t get why they will do that though. Basically, I logged several issues and never really got a solution and Customer Support just kept pretending like the system works just fine when it’s not. Don’t believe anything they tell you before signing the contract with them. It’s been a nightmare using this system. Pros Quick setup in the beginning Competitive price Cons Rate and availability discrepancies Horrible customer support Reasons for choosing FantasticStay Competitive rates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lucilla S. Property Mgr Real Estate ### "A nightmare" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 4, 2021 A nightmare. We were using Vreasy, than approached by \[SENSITIVE CONTENT\], he showed us the product and convinced to move. The support tries to do their best, but due to the multiple system bugs, was impossible for us to work, this caused a huge impact to our business. Pros Nothing, I strongly suggest to not purchase it. Cons Any time you input data like a message to the guests or a booking, you should enter data many times, the system is so unstable that you loose what you are writing and you should refresh the page and start again. Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) Vreasy cut-off Reasons for choosing FantasticStay because it was the only temporary solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA edina A. laborer Retail ### "love the free trial" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 1, 2021 Pros i love the free trial to learn to use the software. it is easy to use i will be buying this Cons the airnb issue and not linking to gmail Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GC Gianluca C. property manager Leisure, Travel & Tourism ### "Fantasticshit" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2021 unfortunately they have bought Vreasy which was a good product and they have replaced it with a product which is not worth anything Pros Nothing. it's hard to find something good in a softeare that sucks for me Cons full of errors and with sacred functionalities. Not available to colculate an offer automatically but only manually (!!!) because don't have the extra guest fee. The list is too long ||| Reasons for choosing FantasticStay The purchase was a year ago and I was hoping that the new product had acquired the good aspects of Vreasy. Instead they just wanted the customers. Who are running for the hills !!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175865/FantasticStay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs FantasticStay](https://www.capterra.com/compare/152433-175865/Hostaway-vs-FantasticStay)