# Cisco Secure Email Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cisco Secure Email Software - reviews, pricing plans, popular comparisons to other Email Security products and more.

Source: https://www.capterra.com/p/175870/Captain-Contrat

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# 

 Cisco Secure Email Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Cisco Secure Email

## What is Cisco Secure Email?

Email security solution designed for Office 365 that helps businesses deal with phishing, malware, and malicious links.

## What is Cisco Secure Email used for?

[Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

88%

Neutral

12%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cisco Secure Email?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cisco.com&name=Cisco Secure Email)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cisco Secure Email

4.6 (25)

VS.

[4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/)

Starting Price

Contact vendor

Starting Price

$1.26

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (25)

Ease Of Use

4.4 (18)

Value For Money

4.4 (19)

Value For Money

4.5 (17)

Customer Service

4.5 (21)

Customer Service

4.5 (15)

## Cisco Secure Email alternatives

[4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews)

Starting price

$1.50

Per User, Per Month

Highest Rated

[4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/)

Starting price

$5.00

Per User, Per Month

[Trustifi](https://www.capterra.com/p/218859/Trustifi/)

[4.9 (18)](https://www.capterra.com/p/218859/Trustifi/#reviews)

Starting price

$6.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/218859/Trustifi/)

[SpamHero](https://www.capterra.com/p/168948/SpamHero/)

[4.5 (15)](https://www.capterra.com/p/168948/SpamHero/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/168948/SpamHero/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Email Attachment Protection

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Provides protection against malicious attachments.

Email Filtering

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Spam Quarantine

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Threat Protection

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Whitelisting/Blacklisting

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Control system access and/or deliverability for applications and email addresses

Cisco Secure Email 19 features

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Track and manage adherence to policies for any service, product, process, or supplier

Safeguard confidential data and meet compliance regulations

Provides protection against malicious attachments.

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Convert data into a code for security

Identify and prevent suspicious activity

Identify phishing emails

View and track pertinent metrics to find patterns and gain insights from data

Filters used to determine different types of malware threats

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Information to prevent, understand and identify cyber threats

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Control system access and/or deliverability for applications and email addresses

Features

4.5 (25)

4.5

Based on 25 reviews

## Pricing

Value for money

4.4 (19)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (19)

4.4

Based on 19 reviews

## Support, customer service and training options

Customer Service

4.5 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (21)

4.5

Based on 21 reviews

## User reviews

Overall rating

4.6

Based on 25 reviews

Filter by rating

5(17)

4(5)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Henrique C.

Desenhador

Construction

### "Excelente Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2023

Pros

Muito bom software de segurança e muito fácil de usar. Muito bom mesmo.

Cons

Como quase todo o software de excelente qualidade, existe um lado menos bom, o seu custo...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jose B.

Senior Executive Marketing Specialist

Automotive

### "High-quality email stability"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 6, 2023

In my personal experience with this instrument, I can mention that it is one of the best, as it is a robust and feature-rich electronic correspondence stability system. A fairly deep, multi-layered approach to email spam management and email stability.

Pros

What I like best about this instrument is that it can be used anywhere on-premises or in the cloud. He said it's an added feature. Simple and dynamic client interface. Customer service is quite responsive and polite. Also, we don't have to worry about email viruses and malware either.

Cons

In my personal opinion, we have not found fault with this product because Cisco Email Security is a good way to support the stability of personal data. That is why we have the possibility to say that the quality is excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Joao Gabriel de V.

Receptionist

Hospitality

### "Amazong software to watch classes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2021

I do recommend it if you want to find a platafor to develop classes connected to the wole world. It is easy and nice to work with it.

Pros

This software it is just amazing to watch classes around the world. Italian Universities are very addpeted to this software beucase it has a easy way to work with, pratical, not expansive, and allow the classes to happen vey fluid withouth any interrumptions.

Cons

It is very good, I do not have any problem with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joao V.

IT Analyst

Transportation/Trucking/Railroad

### "The best email protection against external attacks."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2021

Cisco Secure Email is essential for us. The experience has been excellent and makes us more secure against the myriad of external attacks with attachments containing malicious links sent by email. The Cisco Secure E-mail solution protects all mailboxes and reduced incidents of malware, viruses, trojans that previously occurred by 100%. It's much more than just any anti-malware with great support and protection upgrade every day.

Pros

Cisco Secure Email is very important to us. After your purchase we are more secure about your internal data. Cisco's solution offers us high protection against malware, phishing, ransomware, trojans horse, and any kind of website with malicious links. The interface is user-friendly and easy to use and configure email protection rules.

Cons

The solution still had no immediate problems to be discussed. At first I only have praise and positive points about the Cisco Secure E-mail solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sandeep R.

Quality Analyst

Information Technology and Services

### "Must have application to prevent from cyber attacks and phishing mails"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 1, 2021

It is overall a great experience to use. We no longer have to worry about any malware or data breaches. It is easy to implement and runs smoothly without any hassle.

Pros

It is easily integrated with many clients such as outlook, gsuite, etc. It identifies any potential threat mails even before entering users inbox and alerts the admins. It is must have application in order to prevent hacking or any cyber attacks. With its AI capabilities it predicts any possible threat before hand and prevents any kind of attack. It also prevents unauthorised access to prevent data breaches.

Cons

So far there is nothing to dislike about this app. Its a very useful tool to keep us secure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Andrea D.

Automation Manager

Food Production

### "Nice tool to secure mails"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 29, 2021

Overall is an easy use add on that helps company to protect its mail traffic against cyber risk

Pros

Cybersecurity risk mitigation and protection against threats. Phishing avoidance

Cons

Time to set it up and. Need IT people to manage it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WS

Worry S.

HR Manager

Gambling & Casinos

### "Cisco Secure Email Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 3, 2021

I like using this software because in HR there is so much private information that is being sent and to have that compromised would be a disaster.

Pros

The Cisco secure email software is great and quite easy to use. We use this often through our vendors and it gives you the level of security that your email is not going to get intercepted or hacked.

Cons

So far, I have not found any cons that would alarm me to not use this product. It is as secure as it seems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Success Manager

Telecommunications

### "Maximum protection of all emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2021

Today email is still the most common form of communication between companies, partners and clients, whether in a formal or informal way; for which a good protection is extremely necessary. With Cisco Email Security we met that challenge very well by increasing the security of Office 365.

Pros

The best thing about Cisco Email Security is it provides protection with the intelligence of Talos behind it, thus avoiding identity theft and malware protection in emails, a widely used practice to infect devices. And all this, without additional cost of hardware and software in our Data Center.

Cons

Depending on the degree of security you want to apply, it can generate many false positives which can be tedious for end users and create an additional administrative burden on IT.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Security Engineer

Information Technology and Services

### "Good but not great"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 11, 2021

Overall, I won't recommend using Cisco Email Security appliance in the organization and I'd prefer using other products like greathorn

Pros

I like the ability to customize the configuration and use Cisco Email Security appliance as an email gateway. Additionally, the spam filter and quarantine capability is much recommended

Cons

The user interface is bad. It makes it difficult to navigate through the dashboard. Additionally, making configuration changes is not very easy.

Reasons for choosing Cisco Secure Email

Competitive pricing on Greathorn made us choose Cisco Email Security

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IM

Ihab M.

IT Infrastructure Head

Education Management

### "Excellent Product for SPAM filtering"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 29, 2020

in Simple words, this is best solution for fighting SPAM, between 100k-150k emails received daily only 25% are legitimate emails. using Cisco Email Security have prevented lots of SPAM emails and helped our business reputation.

Pros

Ability to manage multiple domains, easy to setup and operate, excellent reports, daily signatures for SPAM and Email threats.

Cons

Online support is somehow poor, I'd be happy to see an online knowledge base with admin guides and samples especially scripting samples. Renewal costs are a bit expensive.

Switched from

[GFI MailEssentials](https://www.capterra.com/p/88914/GFI-MailEssentials/)

it was a great product but it couldn't handle large volumes, also Cisco Email security provided more features and advanced tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175870/Cisco-Email-Security/reviews/)

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