--- title: "Cisco Secure Email Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cisco Secure Email Software - reviews, pricing plans, popular comparisons to other Email Security products and more." source_url: "https://www.capterra.com/p/175870/Cisco-Email-Security/" page_type: "product" language: "en" --- # Cisco Secure Email Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cisco Secure Email ## What is Cisco Secure Email? Email security solution designed for Office 365 that helps businesses deal with phishing, malware, and malicious links. ## What is Cisco Secure Email used for? [Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 88% Neutral 12% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cisco Secure Email?[Manage this product listing](https://www.g2.com/products/cisco-secure-email-threat-defense/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cisco Secure Email 4.6 (25) VS. [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting Price Contact vendor Starting Price $5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (25) Ease Of Use 4.8 (20) Value For Money 4.4 (19) Value For Money 4.9 (19) Customer Service 4.5 (21) Customer Service 4.9 (17) ## Cisco Secure Email alternatives [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) Highest Rated [Paubox Email Suite](https://www.capterra.com/p/163166/Paubox/) [5.0 (29)](https://www.capterra.com/p/163166/Paubox/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163166/Paubox/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) ## FAQs about Cisco Secure Email Overview ### Which roles and teams benefit most from Cisco Secure Email? Cisco Secure Email is most used by IT administrators, network engineers, security operations teams, and infrastructure leaders who need to block phishing, malware, and spam while keeping email systems reliable. Operations, customer-facing, HR, and business support teams benefit from safer communication, better message continuity, and reduced risk in daily external correspondence. Answer based on 25 reviews Overview ### What company size and specific industries is Cisco Secure Email built for? Cisco Secure Email is designed for organizations of all sizes, including small businesses, mid-market companies, and large enterprises. It is suited for any industry that needs cloud-based email security to defend against malicious files, fraudulent senders, business email compromise, and related threats. Features and Usability ### What are the key features of Cisco Secure Email? Cisco Secure Email offers email filtering, anti-spam and anti-virus controls, plus phishing protection, fraud detection, and threat intelligence for message inspection. It also includes data loss prevention, encryption, email attachment protection, compliance management, reporting and analytics, email monitoring and tracking, whitelisting and blacklisting, and API access. Getting Started and Support ### What training and onboarding options does Cisco Secure Email offer? Cisco Secure Email provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled learning sessions, documentation serves as written reference material, and videos offer self-paced viewing. Getting Started and Support ### What customer support options does Cisco Secure Email offer? Cisco Secure Email provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as generally helpful and fully supportive when issues arise, though one reviewer notes online support could be better and wants more admin guides and scripting samples in the knowledge base. Answer based on 2 reviews Security ### How does Cisco Secure Email handle data security and access control? Cisco Secure Email uses spam filtering, quarantine, customizable blocking for attachments and senders, and protection against malware, phishing, ransomware, trojans, and malicious links. It also supports email encryption, secure delivery, read notifications, message expiration, and safe-sender management. Some reviewers note false positives, limited contact-saving, and report-view improvements. Answer based on 20 reviews ## Features AI summary Based on 1,078 Email Security reviews Capterra data shows that buyers of Email Security rank the following features as their top priorities: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) Cisco Secure Email supports all three of the features reviewers rate most highly: **Threat Response**, **Email Attachment Protection**, and **Threat Protection**. Together, these capabilities help businesses detect and contain threats faster, block malicious attachments before they reach inboxes, and maintain broader protection against email-based attacks, allowing teams to reduce risk and keep communications secure. Email Attachment Protection 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Threat Protection 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Reporting/Analytics 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Filtering 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Spam Quarantine 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Whitelisting/Blacklisting 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Control system access and/or deliverability for applications and email addresses Cisco Secure Email 19 features ### All Features - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Encryption: Convert data into a code for security - Fraud Detection: Identify and prevent suspicious activity - Phishing Protection: Identify phishing emails - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Blocker: Filters used to determine different types of malware threats - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.5 (25) 4.5 Based on 25 reviews ## Pricing Value for money 4.4 (19) Value for money 4.4 (19) 4.4 Based on 19 reviews ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(17) 4(5) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Henrique C. Desenhador Construction ### "Excelente Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2023 Pros Muito bom software de segurança e muito fácil de usar. Muito bom mesmo. Cons Como quase todo o software de excelente qualidade, existe um lado menos bom, o seu custo... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jose B. Senior Executive Marketing Specialist Automotive ### "High-quality email stability" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 6, 2023 In my personal experience with this instrument, I can mention that it is one of the best, as it is a robust and feature-rich electronic correspondence stability system. A fairly deep, multi-layered approach to email spam management and email stability. Pros What I like best about this instrument is that it can be used anywhere on-premises or in the cloud. He said it's an added feature. Simple and dynamic client interface. Customer service is quite responsive and polite. Also, we don't have to worry about email viruses and malware either. Cons In my personal opinion, we have not found fault with this product because Cisco Email Security is a good way to support the stability of personal data. That is why we have the possibility to say that the quality is excellent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Joao Gabriel de V. Receptionist Hospitality ### "Amazong software to watch classes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2021 I do recommend it if you want to find a platafor to develop classes connected to the wole world. It is easy and nice to work with it. Pros This software it is just amazing to watch classes around the world. Italian Universities are very addpeted to this software beucase it has a easy way to work with, pratical, not expansive, and allow the classes to happen vey fluid withouth any interrumptions. Cons It is very good, I do not have any problem with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joao V. IT Analyst Transportation/Trucking/Railroad ### "The best email protection against external attacks." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2021 Cisco Secure Email is essential for us. The experience has been excellent and makes us more secure against the myriad of external attacks with attachments containing malicious links sent by email. The Cisco Secure E-mail solution protects all mailboxes and reduced incidents of malware, viruses, trojans that previously occurred by 100%. It's much more than just any anti-malware with great support and protection upgrade every day. Pros Cisco Secure Email is very important to us. After your purchase we are more secure about your internal data. Cisco's solution offers us high protection against malware, phishing, ransomware, trojans horse, and any kind of website with malicious links. The interface is user-friendly and easy to use and configure email protection rules. Cons The solution still had no immediate problems to be discussed. At first I only have praise and positive points about the Cisco Secure E-mail solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sandeep R. Quality Analyst Information Technology and Services ### "Must have application to prevent from cyber attacks and phishing mails" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 1, 2021 It is overall a great experience to use. We no longer have to worry about any malware or data breaches. It is easy to implement and runs smoothly without any hassle. Pros It is easily integrated with many clients such as outlook, gsuite, etc. It identifies any potential threat mails even before entering users inbox and alerts the admins. It is must have application in order to prevent hacking or any cyber attacks. With its AI capabilities it predicts any possible threat before hand and prevents any kind of attack. It also prevents unauthorised access to prevent data breaches. Cons So far there is nothing to dislike about this app. Its a very useful tool to keep us secure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Andrea D. Automation Manager Food Production ### "Nice tool to secure mails" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 29, 2021 Overall is an easy use add on that helps company to protect its mail traffic against cyber risk Pros Cybersecurity risk mitigation and protection against threats. Phishing avoidance Cons Time to set it up and. Need IT people to manage it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS Worry S. HR Manager Gambling & Casinos ### "Cisco Secure Email Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2021 I like using this software because in HR there is so much private information that is being sent and to have that compromised would be a disaster. Pros The Cisco secure email software is great and quite easy to use. We use this often through our vendors and it gives you the level of security that your email is not going to get intercepted or hacked. Cons So far, I have not found any cons that would alarm me to not use this product. It is as secure as it seems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Customer Success Manager Telecommunications ### "Maximum protection of all emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2021 Today email is still the most common form of communication between companies, partners and clients, whether in a formal or informal way; for which a good protection is extremely necessary. With Cisco Email Security we met that challenge very well by increasing the security of Office 365. Pros The best thing about Cisco Email Security is it provides protection with the intelligence of Talos behind it, thus avoiding identity theft and malware protection in emails, a widely used practice to infect devices. And all this, without additional cost of hardware and software in our Data Center. Cons Depending on the degree of security you want to apply, it can generate many false positives which can be tedious for end users and create an additional administrative burden on IT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Security Engineer Information Technology and Services ### "Good but not great" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 11, 2021 Overall, I won't recommend using Cisco Email Security appliance in the organization and I'd prefer using other products like greathorn Pros I like the ability to customize the configuration and use Cisco Email Security appliance as an email gateway. Additionally, the spam filter and quarantine capability is much recommended Cons The user interface is bad. It makes it difficult to navigate through the dashboard. Additionally, making configuration changes is not very easy. Reasons for choosing Cisco Secure Email Competitive pricing on Greathorn made us choose Cisco Email Security Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IM Ihab M. IT Infrastructure Head Education Management ### "Excellent Product for SPAM filtering" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 29, 2020 in Simple words, this is best solution for fighting SPAM, between 100k-150k emails received daily only 25% are legitimate emails. using Cisco Email Security have prevented lots of SPAM emails and helped our business reputation. Pros Ability to manage multiple domains, easy to setup and operate, excellent reports, daily signatures for SPAM and Email threats. Cons Online support is somehow poor, I'd be happy to see an online knowledge base with admin guides and samples especially scripting samples. Renewal costs are a bit expensive. Switched from [GFI MailEssentials](https://www.capterra.com/p/88914/GFI-MailEssentials/) it was a great product but it couldn't handle large volumes, also Cisco Email security provided more features and advanced tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175870/Cisco-Email-Security/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.