Average Ratings

11 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Proofpoint
  • www.proofpoint.com

About Proofpoint Email Protection

Email solution that helps to filter out unwanted emails and keeps email communications going even when the email server is down.


Proofpoint Email Protection Features

  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Encryption
  • Policy Management
  • Quarantine
  • Reporting/Analytics
  • Whitelisting / Blacklisting

Proofpoint Email Protection Reviews Recently Reviewed!


Some glaring holes in primary faetures

Apr 12, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: On the basic level it does what it is supposed to which is filter email threats and utilize a portal for secure, encrypted email processing.

Cons: The encryption module has a lot to be desired. The largest glaring hole we found is when sending an encrypted email via the Outlook plugin, any subsequent reply to the conversation will go out unencrypted unless the original sender remembers to hit the "Send Securely" button on every single reply. If this is forgotten once, then the entire conversation is sent out in the open which breaks all levels of security & compliance. When a user utilizes the subject trigger, this is not an issue, however users cannot be expected to remember these small nuances & shortcomings (plus most want to use the simple "Send Securely" button). If you are going to create a plugin, make sure it covers ALL bases. Possibly have the plugin insert it's own subject in order to trigger conversation replies.

Overall: So far we are on the fence if we will continue using this product across our many users. The security shortcoming could have dire consequences along with liability concerns.

Capterra loader

A robust filter for potential threatening emails

Apr 16, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Proofpoint filters through my emails and catches emails that are not marked as spam or junk, but are irrelevant from my daily functioning needs. It is an email filter that takes email protection one step further.

Cons: Sometimes it filters out emails that are not spam, and I have to wait until Proofpoint informs me that it has emails in quarantine to be able to access those emails.

Overall: Proofpoint filters through my emails at all times to make sure I am receiving emails that are priority emails, and hides away irrelevant emails that can be marked as promotional or spam and puts them into quarantine. At a certain point in the day, I get an email notifying me which emails were filtered out, so I can allow them to release the emails or mark something as not spam.

Proofpoint - get your company email vulnerabilities under control

Jan 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to us, easy to integrate with your existing email servers, great assistance in setup, nice reporting features.

Cons: There is an issue with accounts that are not allowed sign-in when integrating with active directory.

Overall: Great cloud based email protection.

Great email firewall software

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease if use, customer support, great flexibility.

Cons: No way local organization admins could make changes inside a linux shell - that is allowed only via GUI in on-prem version.

Proofpoint Email Filter

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Proofpoint lets you finely tune your email filter so that you can figure out what will get Quarantined. It has prevented a lot of SPAM and Viruses from getting through.

Cons: I'm not the biggest fan of the User Interface layout.

Overall: It is doing its job and filtering off what it is supposed to. I haven't had any issues with it and is working great.

Some features don't work

Jan 24, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it filters out certain emails that may be of concern and I can look at them on a one on one basis.

Cons: It only ever lets me "release" emails. When I mark them as spam or try to delete directly in the Proofpoint program it never actually does anything.

Capterra loader

Email protection in the cloud

Apr 23, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: This solution has made a great benefit for us to protect and encrypt emails to and from our domain while using a cloud based service

Cons: AD configuration was difficult as well as allowing internal group email flow to continue

Email Protection is a Must

Feb 18, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to detect and identify potentially malicious email is what it does best. Can also recognize SPAM and gives you all the tools and options to customize to your environment and company needs. I've used a host of different email protection applications and I can say by far that proofpoint performs the best.

Cons: Interface layout is confusing at times and you'll have difficulty locating what you need. Once you get the hang of where common tasks are located it sorts itself out.

Worst Support and Terrible SPAM Filtering

Feb 26, 2019
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The easy of migrating off of it to other functional Email protection solutions

Cons: The support takes forever to reach by phone and email.

The Techs don't use common sense takes hours to get results.

Most of the time you email support you get a canned response.

Overall: Not pleasant, spent more time configuring the filter than should have.

It protects your email, and here's the proof

Oct 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Seamless integration for our servers. One and done

Cons: It's not a perfect system, but there's really no such thing

Overall: The company uses it for an added layer if protection against unknown and unwanted emails

Proofpoint

Feb 27, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is one of the best email firewalls you can find.

Cons: This product can be complex in setup and maintaining.