# Page 2 | Proofpoint Email Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Proofpoint Email Protection the right Email Security solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175873/Proofpoint-Email-Protection/reviews

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Proofpoint Email Protection

4.2 (45)

[View alternatives](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Proofpoint Email Protection

## Showing most helpful reviews

Showing 26-45 of 45 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EP

Eli P.  
Centralized Services Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good Email Protection but not Best for Archiving"

June 9, 2019

4.0

Proofpoint allows us to protect our clients from email based threats without a large learning curve. There a some minor issues here and there, but as email protection only, it is a good product.

Pros

It effectively protects our company from email based attacks. Email protection and filtering is easy to use. Most end users are able to complete basic tasks without issue.

Cons

There is a longer delay then expected when the product scans email attachment. Delivery of emails with small PDF attachments can be delayed up to 10 minutes sometimes. The product is not the best for email archiving. There is no search function for searching the body of emails, leading to customer frustration when trying to find specific words in emails.

Review Source

VR

Verified Reviewer  
IT Director  
Computer Software  
Used the software for: 2+ years

### "Proofpoint - get your company email vulnerabilities under control"

January 5, 2019

4.0

Great cloud based email protection.

Pros

Easy to us, easy to integrate with your existing email servers, great assistance in setup, nice reporting features.

Cons

There is an issue with accounts that are not allowed sign-in when integrating with active directory.

Review Source

VR

Verified Reviewer  
IT Security Manager  
Automotive  
Used the software for: 2+ years

### "Goverment Purchase government problems"

November 20, 2020

3.0

A lot of flash not a lot of flare.

Pros

the product itself is an awesome tool when you are a JR Analyst working small individuals

Cons

The capacity for growth within the software leaves something to be desired.

Review Source

kS

kartik S.  
information security engineer  
Banking  
Used the software for: 1-2 years

### "Great software to block malicious emails."

October 1, 2022

4.0

Overall experience is not bad , a good solution.

Pros

They have amazing signatures, GUI is easy to learn which shows how many users received malicious emails and how many of them clicked, which helps in the investigation.

Cons

Bad customer support, sometimes too many true positives are there which can be dangerous for a firm.

Review Source

VR

Verified Reviewer  
BI Analyst/IT Administrator  
Industrial Automation  
Used the software for: 1-2 years

### "Proofpoint Email Filter"

January 16, 2019

4.0

It is doing its job and filtering off what it is supposed to. I haven't had any issues with it and is working great.

Pros

Proofpoint lets you finely tune your email filter so that you can figure out what will get Quarantined. It has prevented a lot of SPAM and Viruses from getting through.

Cons

I'm not the biggest fan of the User Interface layout.

Review Source

JG

Jersson G.  
IT Manager  
Photography  
Used the software for: 2+ years

### "It gets the job done!"

December 13, 2019

4.0

Proofpoint does a great job of detecting spam and other malicious emails.

Pros

Proofpoint does a great job of filtering spam and malicious emails. It was easy to set up and it keeps our users safe. If our mail server goes down, we know we can count on Proofpoint to hold our messages until it comes back online.

Cons

The GUI isn't very user friendly, but I recently previewed version 6.0 (beta) and it looks very promising. Having said that, once you get used to the Proofpoint terminology and the overall navigation, you make things work :-)

Review Source

VR

Verified Reviewer  
Customer Service  
Automotive  
Used the software for: 1-2 years

### "Some features don't work"

January 24, 2019

3.0

Pros

I like that it filters out certain emails that may be of concern and I can look at them on a one on one basis.

Cons

It only ever lets me "release" emails. When I mark them as spam or try to delete directly in the Proofpoint program it never actually does anything.

Review Source

Tilmon H.  
Vice President  
Financial Services  
Used the software for: 1-2 years

### "Email protection in the cloud"

April 23, 2019

4.0

Pros

This solution has made a great benefit for us to protect and encrypt emails to and from our domain while using a cloud based service

Cons

AD configuration was difficult as well as allowing internal group email flow to continue

Review Source

AK

Andrew K.  
Director  
Consumer Goods  
Used the software for: 1-2 years

### "Frustrating and not worth it"

February 16, 2022

2.0

Pros

It groups together the spam messages into easy to read digest and the settings, once you figure them out, allow for nice customizability

Cons

So hard to configure and the default settings are abysmal. I get spammed more often from proofpoint than I do actual spam. Approving / blocking / etc. options are not intuitive and don't do what you expect them to. Also really difficult to figure out all the settings to get the system to actual help filter out unwanted messages.

Review Source

Tim Z.  
Security Engineer  
Utilities  
Used the software for: 6-12 months

### "Best mail protection"

December 8, 2020

5.0

We have Proofpoint email protection, TRAP, TAP, and PSAT. They do a great job. We can pull emails from use with little effort and false positives are almost not a issue for us.

Pros

I love how well it works and the information/reporting I can get from it.

Cons

All the different sites I have to check. I wish all these products were in one site. Then it would save time.

Review Source

VR

Verified Reviewer  
Director Of Information Technology  
Construction  
Used the software for: 1-2 years

### "Email Protection is a Must"

February 18, 2019

5.0

Pros

The ability to detect and identify potentially malicious email is what it does best. Can also recognize SPAM and gives you all the tools and options to customize to your environment and company needs. I've used a host of different email protection applications and I can say by far that proofpoint performs the best.

Cons

Interface layout is confusing at times and you'll have difficulty locating what you need. Once you get the hang of where common tasks are located it sorts itself out.

Review Source

BK

Brian K.  
Sr Program Manager  
Automotive  
Used the software for: 1-2 years

### "Robust, Effective Tool"

August 9, 2021

5.0

It is a great combination of being end user friendly and easy to administer

Pros

It is highly effective against blocking malicious attacks via email

Cons

I wish there was slightly more granular content filtering policies

Alternatives considered

[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Reason for choosing Proofpoint Email Protection

pricing was better

Review Source

BP

Bob P.  
Tier 4  
Information Technology and Services  
Used the software for: 1-2 years

### "Worst Support and Terrible SPAM Filtering"

February 26, 2019

1.0

Not pleasant, spent more time configuring the filter than should have.

Pros

The easy of migrating off of it to other functional Email protection solutions

Cons

The support takes forever to reach by phone and email. The Techs don't use common sense takes hours to get results. Most of the time you email support you get a canned response.

Review Source

VR

Verified Reviewer  
Web Customer Experience  
Retail  
Used the software for: 1-2 years

### "It protects your email, and here's the proof"

October 17, 2018

4.0

The company uses it for an added layer if protection against unknown and unwanted emails

Pros

Seamless integration for our servers. One and done

Cons

It's not a perfect system, but there's really no such thing

Review Source

AM

Anatoliy M.  
Sr. Network Engineer  
Construction  
Used the software for: 2+ years

### "Great email firewall software"

December 19, 2018

5.0

Pros

Ease if use, customer support, great flexibility.

Cons

No way local organization admins could make changes inside a linux shell - that is allowed only via GUI in on-prem version.

Review Source

Beau K.  
Graduate Assistant to the Dean of the Woodbury School of Business  
Higher Education  
Used the software for: Less than 6 months

### "Best Email Protection In World"

September 12, 2019

5.0

I could not be happier with our decision to protect our company. Cyber security isn't something we have to worry about anymore.

Pros

What I like most about this product is that I have not had any security concerns since using it. We have not had any hacks and spam emails are actually down which helps us focus on the important emails.

Cons

What I like least is that although we have not gotten hacked, we don't necessarily know what we are getting. We weren't getting hacked before, so it is an ambiguous process where we don't exactly know what they're doing for us.

Review Source

VR

Verified Reviewer  
information security analyst  
Information Services  
Used the software for: Less than 6 months

### "Proofpoint Email security"

June 21, 2019

3.0

phishing and spam emails are reduced when we deploy proofpoint

Pros

It is the best software for email security. previously we used office 365 for email security. but when we switch to proofpoint we see lot of phishing spam emails are quarantined by proofpoint and it is bestool for email protection, we also used minecast but proofpoint works well then mimecast.

Cons

we see proopoint block bulk email services and few of the organization uses bulk services. while deployment we see lot of legitimate emails are quarantined

Review Source

JM

Jamison M.  
President  
Computer Software  
Used the software for: Less than 6 months

### "Excellent software for reducing fraud, phishing, and spam emails"

June 24, 2019

5.0

Love it, you should absolutely deploy this with your enterprise email platform

Pros

I've deployed this for a couple organizations and noticed immediate results. Phishing and other scam emails have all but stopped. Spam, spam is tough, what is a subscription and what is unsolicited... Proofpoint does a pretty good job separating out approved and unapproved emails.

Cons

Subscription emails that I DO want to received are caught in spam. This isn't that big a deal because I'm able to approve these to be delivered, but it can be difficult and frustrating sometimes.

Review Source

NW

Nate W.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Proofpoint Email Protection is a must have"

September 9, 2019

4.0

Proofpoint Email Protection was my recommended front line of defense for email delivery.

Pros

One of my favorite features of Proofpoint Email Protection is TAP. This feature really goes the distance with protecting from malicious outside emails.

Cons

Proofpoint Email Protection can sometimes be hard to setup without a consultant. Especially with email message routing.

Review Source

DS

Doolitha S.  
Software Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "A great product and a firewall to keep you safe"

October 14, 2021

4.0

Overall I'm satisfied with this product. You should try it out since they give a trial version.

Pros

It was easy to use and have a great customer support as well. UI are not hard to use, that's a plus.

Cons

I haven't faced any issues so there is not much to dislike this product. I think it was bit hard at configuring the first time but after that it was ok.

Review Source

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