# RamQuest One Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RamQuest One the right Real Estate Property Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175894/RamQuest-One/reviews

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RamQuest One

4.4 (38)

[View alternatives](https://www.capterra.com/p/175894/RamQuest-One/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of RamQuest One

Ease of use

4.2

Customer Service

4.1

## Pros and Cons in Reviews

RT

Rachel T

Director of ClosingsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“With all software there is a learning curve but Ramquest helps with all that and has hundreds of intergratable features.“

May 26, 2020

ZP

Zachary P

Senior Funding ServicerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years.

“Biggest issues are that the UI is very ugly, and the price point is pretty expensive for what you're getting compared to other big names.“

December 12, 2022

LR

Lenny R

PresidentFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“We anticipate the integrations and client interface to help our overall efficiency and accuracy henceforth.“

May 26, 2020

KB

Karen B

Agent AdvocateReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“Document production in RTF causes formatting difficulties compounded by the requirement to work inside the virtual server or copy and paste in and out of the virtual desktop. “

July 7, 2020

AG

Ann G

SVP/Chief Title OfficerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years.

“Closing Market provides secure and easy communication with third parties.“

July 13, 2020

RF

Robert F

PresidentFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Pulling reports into excel not the most user friendly“

June 16, 2020

VS

Victoria S

Office ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“Customer service has been consistently helpful and possesses great ownership of different support needs“

May 21, 2020

KB

Karen B

Agent AdvocateReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“Customer support is slow and often plain ol' non-responsive.“

July 7, 2020

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ZP

Zachary P.  
Senior Funding Servicer  
Real Estate  
Used the software for: 2+ years

### "RamQuest - Solid Solution for RE Transaction Management"

December 12, 2022

4.0

Overall, very good RE transaction management software. Biggest issues are that the UI is very ugly, and the price point is pretty expensive for what you're getting compared to other big names.

Pros

RQ is very easy to use and very intuitive once you get the hang of it. It is very easy to update checkbooks and reissue checks etc. at the cost of some checks and balances that other software I've used had. Very easy to onboard new users, as most of the core suite of the program is very easy to get a hang of.

Cons

While RQ is very easy to use, the UI is very ugly. It looks like something from 2003. Some things about the program are very clunky, like needing a specific folder designated as your "OP2" folder in order to drop documents into your file. Cannot save files directly from filescan either, which although is meant to be a safety measure, can be very annoying.

Switched from

[SnapClose](https://www.capterra.com/p/192773/SnapClose/)

SnapClose was becoming too expensive and not efficient enough for my employer compared to other products on the market.

Review Source

AC

Amy C.  
General Manager  
Real Estate  
Used the software for: 2+ years

### "West State Title Company Review "

July 8, 2020

5.0

Efficiency, convenience, reduction in errors.

Pros

Keying in the order entry information and the ability to have it pull all the way through the process to closing and onto final policy saves re-entering of information. It also reduces the risk for errors to be made. The ability to set up templates for the CDF's is an amazing time saver! The flexibility of using CC Scheduler and moving closings around is nice. Also, modifying the view based upon the closer is a simple task. Filscan Plus is a wonderful tool to be able to have the entire file at your fingertips no mater where you may be. Also, there are several very nice built in reports as well as many custom reports that can be developed.

Cons

We did not have any issues with the integration. RQ was wonderful with making it a seamless process. I would like to be able to use multiple templates throughout the software. We are currently limited to using a template in order entry but not again at the CDF portion of the software.

Alternatives considered

[AIM](https://www.capterra.com/p/130285/AIMsi/)

Switched from

[ProForm](https://www.capterra.com/p/164376/ProForm/)

We were looking for a more updated and user friendly product.

Review Source

SR

Stephanie R.  
RamQuest Admin  
Insurance  
Used the software for: 2+ years

### "User friendly but lacking bells and whistles we need"

May 21, 2020

3.0

Overall, RamQuest is a great software. My biggest complaint about it with Boston National is how they were initially setup. There was a lot that wasn't even considered or thought about when they were setup a decade or so ago and we're feeling the effects of that now. I am really looking forward to the next software build.

Pros

It's user friendly, easy to train. Some of the enhancements lately have been awesome. A lot of training material/videos.

Cons

It's not client based. Having a client management tool similar to vendor management would be awesome. We need more task automation. We need a tax screen to enter all the little details that may show on a tax cert. We create tax certs in 40+ states. I wish the cmt/pol screens were in a grid like in RQ1. Need a lot more conditions available in routing rules. Lacking on the internal email notifications. The regions/branch setups don't make a lot of sense for a company of our size and structure.

Review Source

RT

Rachel T.  
Director of Closings  
Real Estate  
Used the software for: 2+ years

### "Great Escrow Software"

May 26, 2020

5.0

Pros

I was one of the main contacts with Ramquest and our business for setup. They made it incredibly easy. They have staff that worked in escrow and in technology. Each time we call we get awesome help. With all software there is a learning curve but Ramquest helps with all that and has hundreds of intergratable features.

Cons

None, each time all our questions are answered. The only trouble we have had was a server switch over.

Alternatives considered

[AIM](https://www.capterra.com/p/130285/AIMsi/)[Qualia](https://www.capterra.com/p/159101/Qualia/)

Reason for choosing RamQuest One

Ramquest is Texas Based and linked up with our underwriter. We can get free in person trainings.

Review Source

DS

Debra S.  
Chief Operating Officer  
Real Estate  
Used the software for: 2+ years

### "RamQuest is a Step Above the Competition"

July 7, 2020

4.0

I have been using RamQuest since the early 2000s with a year long stint in 2015 with another provider. There is no real competition for RamQuest. For ease of use, customer service and many ways to tailor to your specific business, hands down RamQuest is superior.

Pros

I enjoy the ease of use, customer service and many ways to customize to your specific business.

Cons

Task Manager and Reporting leave much to be desired.

Switched from

[ProForm](https://www.capterra.com/p/164376/ProForm/)

Have used RamQuest since early 2000s and find it to be a far superior product.

Review Source

NL

Necia L.  
Escrow Officer  
Real Estate  
Used the software for: 2+ years

### "Great program"

June 28, 2024

5.0

Been using it for over 9 years. It geta better every year.

Pros

Customer service is amazing. The software works very well for our title and escrow needs.

Cons

Nothing really. It is a powerful program that fits our needs.

Review Source

JF

John F.  
President  
Real Estate  
Used the software for: 2+ years

### "Functional, not user friendly"

June 16, 2020

4.0

Overall experience is slightly better than neutral. They have changed account reps in the last year or so. The previous account rep was great, especially when we were about to switch to another product. She came through like a champ. Current account rep hasn't responded very well.

Pros

Ramquest does what it is supposed to do, but it's not easy to find out how to do things. Support is good when you get it. Sometimes it pays to pay for the support and to have their trainers come to your office. It's not intuitive. RQ reminds me of a 1957 chevy which you try to turn into a Tesla, by adding things on to the existing vehicle. It has an add-on for stored documents, an add-on for vendors, add-on for settlement statements. They work, but they're clunky.

Cons

Reports. They are dismal. They sell an add-on package that purports to make reporting simple and efficient, but it's expensive.

Reason for choosing RamQuest One

Because our previous account rep stepped up to the plate, brought in a quality trainer and went to bat for us on price and service. We're now waiting for their latest releases including an email filer and "ready2close". Covid must have attacked their programmers because it's not happening. RQ CCE is a powerful product, its just hard to use, tough to train on and the upgrades don't always work flawlessly.

Review Source

VS

Victoria S.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "COOOOOL RQ"

May 21, 2020

5.0

Customer service has been consistently helpful and possesses great ownership of different support needs

Pros

Integrations with our underwriters and other services through Closing Market is generally smoothless.

Cons

The outdated design creates a gloomy user experience. As an administrator, it's tough to memorize the picture buttons/functionality. Some functions, like FileStatus, are not

Reason for choosing RamQuest One

Selection of RamQuest was made long before I joined our company; however, we recently did a demo with Qualia. Qualia does not allow for integrations with other services (like CertifID and Rynoh) that support our flow of business. RamQuest is interested in allowing customers to build a set of programs that works best for their company, whereas Qualia wants to monopolize the industry and block out accessibility with programs like CertifID and RamQuest, and make it difficult to work with small hometown banks.

Review Source

JC

Jack C.  
President  
Insurance  
Used the software for: 2+ years

### "RamQuest One"

May 21, 2020

5.0

I have been more than impressed and satisfied with product development. Customer Support needs to become more timely.

Pros

We have really liked using RamQuest One. RamQuest is a leader in the title insurance industry and have customized their product to help the title insurance professional. Constantly upgrading the product to meet the needs and when there are Federal and State changes, RamQuest is quick to change their product to meet the new regulations.

Cons

Customer Support! When we first started on RamQuest One, customer support was quick. Now the help takes days if not weeks. People are very friendly and helpful once you get someone, but it takes way to long to get a call back.

Reason for choosing RamQuest One

Speed of keeping up with governmental changes as well as the needs of it's customers. RamQuest is huge in this market all over the US.

Review Source

VR

Verified Reviewer  
Accountant  
Real Estate  
Used the software for: 2+ years

### "Ramquest Review"

October 3, 2018

2.0

It serves its purpose but the reconciliation part is trickly

Pros

I like all the functions of the software. It is easy to do a lot of different things.

Cons

I do not like the reconciliation part of the software. I find it is very complex and hard to use. I do not like that when you change something in a previous month you have to go back and redo the book balance. I also wish you could undo a reconciliation without deleting it, if you need to make a change to it.

Review Source

HJ

Hannah J.  
Escrow Officer/Business Development  
Insurance  
Used the software for: 2+ years

### "Customer Service is Amazing"

June 16, 2020

5.0

positive

Pros

easily adaptable to each users comfort level. Customer support is amazing!

Cons

It would be nice to have an easier way to reclassify agents in the vendor list.

Review Source

EW

Erica W.  
Title Assistant  
Real Estate  
Used the software for: 1-2 years

### "Using RamQuest Software"

January 26, 2021

4.0

I use the software daily and I have never used another software to compare

Pros

I like that it is very user friendly and what I need to find is easily accessable

Cons

I dont like that it freezes up on us when we are all using it in the office

Review Source

KB

Karen B.  
Agent Advocate  
Real Estate  
Used the software for: 6-12 months

### "SWLTIC RQ Review"

July 7, 2020

4.0

Customer support is slow and often plain ol' non-responsive.

Pros

Closing Market is nice. integration with lots of vendors is good

Cons

Document production in RTF causes formatting difficulties compounded by the requirement to work inside the virtual server or copy and paste in and out of the virtual desktop.

Review Source

LR

Lenny R.  
President  
Financial Services  
Used the software for: 2+ years

### "Recent implementation of new system for a new title company "

May 26, 2020

4.0

We are excited in our new deployment of Closing Market and Paperless Closer, both modules that we have not utilized with our current 30+ users for West Star Title over the last 10 plus years. We anticipate the integrations and client interface to help our overall efficiency and accuracy henceforth.

Pros

Our historic familiarity along with the ease of use gives us and our users confidence in deploying Ram Quest in new and emerging Title and Settlement projects.

Cons

We have been fortunate to have a wonderfully experienced and responsive implementation group over the last several weeks of a new company deployment. \[SENSITIVE CONTENT HIDDEN\] have been fantastic to work with and have bent over backward in the support ans set up. This has been a refreshing change from the historically slow or non-existent responsiveness from the Ram Quest IT Support/Tech support areas, which are very slow in response, if any.

Reason for choosing RamQuest One

Historic relationship and familiarity.

Review Source

AG

Ann G.  
SVP/Chief Title Officer  
Real Estate  
Used the software for: 2+ years

### "RamQuest "

July 13, 2020

5.0

The recent implementation of hyperlinking has taken a burden off of the size of our email traffic and email storage. It also saves so much time when title questions arise because the documents are right at your fingertips. The new drag and drop, simultaneously, of multiple documents and name retention in FileScan is a huge favorite by our users as to recent upgrades. RamQuest is always evolving. I look forward each year to the new upgrades.

Pros

The integration of all of the features of escrow, policy, exam, accounting, storage (FileScan) and hyperlinking works extremely well and is very user friendly. It is so easy to transfer data back and forth from programs like Words, Excel and Outlook. Closing Market provides secure and easy communication with third parties.

Cons

Need more flexibility in supervisor in setting up rights.

Reason for choosing RamQuest One

The easy of use, the flexibility of working with other outside programs and the fact it covers all aspects of title insurance.

Review Source

RM

ROSE M.  
DIRECTOR, APPLICATION SUPPORT  
Insurance  
Used the software for: 2+ years

### "Dashboard Improves Efficiency "

June 9, 2020

4.0

RamQuest accommodates our volume of orders and the RQ support team is always ready, willing, and able to assist us whenever needed.

Pros

The Dashboard is invaluable to our team members. This virtual, interactive "to-do list" displays daily work and assigned transactions. Moreover, the user can customize it to meet his/her individual needs. Further, it allows our managers to easily monitor and distribute work among team members as well as forecast/plan for busy days/vacations.

Cons

The closing schedule is not robust enough to handle a large organization. The third party partners could be more integrated within the software to provide more efficiency to the user.

Review Source

AD

Annette D.  
Vice President  
Real Estate  
Used the software for: 2+ years

### "Growing with RamQuest One"

February 22, 2023

5.0

We have grown with RQ over the years and have been very happy with the growth.

Pros

If the product is used to its full potential, it works very well for the consumer.

Cons

It would be nice to have a few more reports readily available.

Review Source

KE

Kimberlee E.  
Funder  
Real Estate  
Used the software for: 2+ years

### "Ramquest Pro"

June 18, 2019

5.0

We're able to stay organized. Each real estate file is different and this program allows us to organize each file and customer information in a positive manner.

Pros

Ramquest allows us to enter each of our real estate files into an assigned file # with ease. It's pretty explanatory when putting in each files information and draws over into each document that needs to be printed for closing

Cons

It does seem to have quite a few updates, but completely understandable because each update the software gets more and more user friendly. So not really a Con.

Review Source

LP

Linda P.  
Managing Member Owner  
Insurance  
Used the software for: 2+ years

### "Review RamQuest Suite"

May 21, 2020

5.0

Pros

It is all encompassing to run an efficient real estate title insurance office with multiple users. Software is periodically updated and webinars and training is provided.

Cons

I would like to produce my own reports with data fields that are important to me and my business. The current report selections are most times not very useful and without expensive programming, we are unable to produce reports that we want specifically.

Reason for choosing RamQuest One

Integrated with our agent underwriter, Old Republic Title Company.

Review Source

JW

Jamie W.  
Software/Special Projects  
Real Estate  
Used the software for: 2+ years

### "Software allows us to grow"

May 22, 2020

5.0

Are using the Ramquest Suite of products along with the variety of integrated vendors for all aspects of our title business since 1994.

Pros

Ramquest continues to work toward the future while still supporting their customers current needs. They work with verified, stable 3rd party vendors to offer additional options/services. Listen to and heed the advice of their users

Cons

Menus and screen formats of one of the products do need to be updated, but realize they are working on a new format

Review Source

KW

Krystal W.  
Branch Manager  
Insurance  
Used the software for: 2+ years

### "Great Software"

October 26, 2019

5.0

We use Ramquest daily at our job. It provides a seamless experience and we are able to integrate all of what we do with this software.

Pros

I love the ease of use and integration of other products with this software! It’s all we use at work and it makes our lives so much easier!

Cons

I don’t have any complaints about this software. It can sometimes be a little laggy but that’s more than likely our internet.

Review Source

C(W

Carolyn (Sissy) W.  
Sr. Escrow Officer  
Real Estate  
Used the software for: 2+ years

### "Sissy W."

May 26, 2020

5.0

Love It.

Pros

Ease of use. My knowledge of the software

Cons

None that I can think of. However, there is a lack of needed report template.

Alternatives considered

[Qualia](https://www.capterra.com/p/159101/Qualia/)

Reason for choosing RamQuest One

Ease of Use. Cost.

Review Source

RL

Rebecca L.  
AVP  
Real Estate  
Used the software for: 2+ years

### "RQ REVIEW"

July 10, 2020

5.0

overall experience is great

Pros

Easy to teach incoming employees. Love the being able to use other apps.

Cons

Integration takes awhile. Easy to teach new employees.

Alternatives considered

[ProForm](https://www.capterra.com/p/164376/ProForm/)

Review Source

TC

Tori C.  
VP Operations  
Insurance  
Used the software for: 2+ years

### "Ramquest Suite Review"

May 21, 2020

5.0

Pros

Ramquest allows our entire team to stay on track with our files and communicate seamlessly between departments.

Cons

Integration and training we easy however there are features we'd like to see improved upon. A more flexible closing scheduler & more customized reporting

Review Source

DS

Dawn S.  
Database Administrator  
Insurance  
Used the software for: 2+ years

### "Love this program!"

February 11, 2020

4.0

Pros

Its adaptable to every need and a large amount of integrated partners.

Cons

Some fixes do not come as fast as one would hope.

Review Source

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