# Timeero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Timeero the right Time Tracking solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175900/Timeero/reviews --- Timeero 4.5 (123) [View alternatives](https://www.capterra.com/p/175900/Timeero/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Timeero Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews TF Theresa F Case ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “I enjoy having a mobile app that makes clocking in and out easy, I also enjoy the ability to track your hours through the entries option, overall Timeero has been the best for clock in and out that I have come across and would highly recommend the app for other businesses and when I did have an issue \[sensitive content hidden\] provided support that was helpful while he was also encouraging and patient staying on the phone with me until he was sure the problem was resolved.“ September 4, 2025 BH Bianca H HR ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Pages may load slowly, freeze briefly, or not respond as expected, which can interrupt workflow and require refreshing or reopening the window to continue.“ January 21, 2026 LS Lisa S Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I really like the geo fencing as well as the reminders to check in when the guys get to the job site and leave the job site.“ May 29, 2026 TJ Tetyana J DirectorConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “No column for sick time requests, it just lumps sick time requests with the total hours.“ March 26, 2026 KD Karrie D Office ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “The customer service team is responsive and friendly, and despite the occasional logout issue, Timeero has been a valuable and efficient tool for managing our workforce.“ January 19, 2026 Jim K CFOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The reporting is a bit funky when i need to run payroll on ADP. “ April 22, 2026 TB Tanya B DirectorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Chat feature has worked great for me whenever I need help with not seeing correct info for an employee of mine. “ May 8, 2026 JS Joy S AccountantReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes, map tracking suddenly crashes when I play a user's ride for a day.“ August 6, 2025 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Todd W. Owner Consumer Goods Used the software for: 1-2 years ### "Good Customer Support Online " August 8, 2025 5.0 For this review, I needed some online chat support regarding adding a new employee. Katleyn and Tyler did a great job. They quickly and clearly answered my questions so that I could make the right decision on how to move forward. Pros It's super easy to use, keeps solid track of my employee's time and mileage if necessary. The reports can be downloaded to excel and then easily managed. Cons Sometimes it can be a bit difficult to convince a new employee we aren't tracking them all over the place. It would be nice if there was some type of support statement Timeero provided to the new employee at the time of signing up that as long as they log out, their location tracking is dismantled. Review Source Response from Timeero March 5, 2026 Thanks for taking the time to share this feedback! We're glad to hear Timeero has been easy to use and that the reports help make managing time and mileage simpler. You’re definitely not alone in having new employees ask about location tracking. We always want to be transparent about how that works, so that feedback is very helpful. We’ll keep it in mind as we look for ways to make that clearer for new users. And thank you for the kind words about Katelyn and Tyler! We’re glad they were able to help you get the answers you needed. KD Karrie D. Office Manager Hospitality Used the software for: 1-2 years ### "Great Product" January 19, 2026 5.0 Overall, our experience with Timeero has been excellent. It’s easy to use, highly accurate, and makes tracking employee time and location simple and reliable. The customer service team is responsive and friendly, and despite the occasional logout issue, Timeero has been a valuable and efficient tool for managing our workforce. Pros Timeero has been incredibly easy to use from day one. The interface is simple and intuitive, making onboarding quick and painless. The tracking accuracy is outstanding—by far the most accurate of all the apps we’ve tried. On top of that, their customer service is excellent: response times are fast, and the team is always friendly and helpful. Timeero truly stands out and is easy to recommend. Cons Dislikes: The app occasionally logs users out unexpectedly, which can be inconvenient and requires logging back in periodically. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) GPS tracking is better with Timeero than with QB Time Review Source Response from Timeero March 18, 2026 Thank you for sharing your experience! We’re so glad to hear Timeero has been easy to use from the start and that the tracking accuracy has stood out compared to other apps you’ve tried. We also really appreciate your kind words about our customer service team. Providing fast, friendly, and helpful support is something we take seriously, so it’s great to hear that reflected in your experience. Thank you as well for mentioning the occasional logout issue. Feedback like this is helpful as we continue working to improve the app experience. We truly appreciate your recommendation and are glad Timeero has been a reliable tool for managing your workforce! MM Melanie M. Sales Support Farming Used the software for: I used a free trial ### "Great & Easy to use" May 26, 2026 5.0 The customer service team has been great to work with and answered all of my questions. I have spoken with Ashleigh several times and is always helpful! Pros Timeero is very easy to use and great for simple time and mileage tracking. My company has several summer interns and it is easy for them to download and use the app. Cons I have not found any cons yet. It is easy to navigate and the customer service team is very helpful if I do have a question. Alternatives considered [Fieldclix](https://www.capterra.com/p/268384/Fieldclix/) Reason for choosing Timeero We did not need any of the extra features FieldClock uses and Timeero was more cost effective for our needs Review Source Response from Timeero June 2, 2026 Thank you for your wonderful feedback! We're glad Timeero has been easy to use for your team, including your summer interns. We'll be sure to pass along your kind words! We appreciate you choosing Timeero and look forward to continuing to support your business. Thank you for being a customer! TG Theresa G. Owner Real Estate Used the software for: I used a free trial ### "CUSTOMER SUPPORT IS EXCELLENT" August 20, 2025 3.0 Customer support, more specifically \[sensitive content hidden\] - she has been very responsive and helpful in walking me thru my start up issues with the app. She's given me all the time I need when I require start-up help. I really appreciate her patience! Pros I like the ability to track accurate time of my contractor(s). So much better than having them round "back" to the nearest 1/2 hour! Cons Still trying to work out my contractor's log on, but that could be poor connectivity and operator error - I hope to get it worked out soon. At this point, I'm not able to rate the quality of the product, hence the 3 star review, but I'm hopeful that soon, I can update that to a full 5 stars! Review Source Response from Timeero March 5, 2026 Thanks for taking the time to share your experience! We’re glad to hear the time tracking has already been helpful for managing contractor hours more accurately. Getting everyone logged in and set up can sometimes take a little troubleshooting at the beginning, especially if connectivity is involved, but it sounds like you’re on the right track. We’re always happy to help work through those startup hiccups so everything runs smoothly. And thank you for the kind words about our support team member. We’re really glad she’s been able to help and take the time you needed during setup. Don’t hesitate to reach out if anything else comes up as you continue getting things configured. Hopefully we can help get you all the way to that 5-star experience soon! TJ Tetyana J. Director Consumer Services Used the software for: Less than 6 months ### "Great app for mileage tracking" March 26, 2026 5.0 Helpful reps. \[sensitive content hidden\] was very helpful with clarifications. \[sensitive content hidden\] got me to the right person which was \[sensitive content hidden\]. Quick response time. Overall good experience. Pros Breadcrumbs option is elite! The MPH in breadcrumbs is extremely beneficial. Overall Breadcrumbs is my favorite part! Works with Quickbooks. Time tracking is on point with the seconds, if staff don't accidentally force close the app. Cons No column for sick time requests, it just lumps sick time requests with the total hours. So we have to pull another report and calculate it ourselves. Sick time report doesn't have select all button and requires each staff to be selected one by one. Messaging has some issues but for the main part works well. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) I needed mileage tracking and exact location of staff Review Source Response from Timeero March 31, 2026 Thanks for taking the time to share such detailed feedback! We’re glad to hear the breadcrumbs feature and the overall tracking accuracy have been so valuable for your team. We also appreciate your notes around sick time reporting and messaging. Feedback like this is really helpful as we continue improving reporting flexibility and making workflows more efficient. And of course, thank you for the kind words about our support team. We’re glad they were able to get you to the right person quickly and provide helpful answers. It’s great to hear Timeero has been a good fit for your needs, especially for mileage tracking and visibility into your team’s location. Thanks again for sharing your experience! AS Anna S. Supervisor Law Practice Used the software for: 1-2 years ### "Timeero - good product easy to use " September 11, 2025 5.0 Overall good experience. I tried to vet a few different companies. We ultimately went with Timeero because of the customer service and direct interactions when signing up, as well as value to product cost. We've been happy and keep sticking with them! Pros Value for money, great customer support. Ashleigh helped me recently. It is easy to use and I like the mileage tracking features. Cons Some of the reporting features aren't fully functional. It is easy to use but built more for contract work or service industry jobs. It's easy enough for us to adapt to our needs though. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Timeero They did not appear more user friendly (had a few staff provide feedback) and they were more pricey for a less usable interface. Review Source Response from Timeero March 5, 2026 Thanks for taking the time to share your feedback! We’re glad to hear Timeero has been easy to use and that features like mileage tracking and customer support have stood out. We’ll be sure to pass along your shoutout to Ashleigh. We appreciate the notes on reporting and how you’ve adapted the app to fit your needs. Feedback like this helps us continue improving the experience for all types of teams. It’s great to hear you found value in Timeero compared to other options, and that you’re happy with your decision to stick with us. We’re always here if you need anything as you continue using the app! KP Kendall P. Owner Law Enforcement Used the software for: 6-12 months ### "Great Service!" April 21, 2026 5.0 This has been a great tool for my business and is very affordable especially as a startup. I would recommend this to anyone who owns a business. Pros The fact that I am able to see the breadcrumbs of my inspectors and what routes they are using. The fact I can log on and ask the help desk- especially Ashleigh, is very helpful. Cons It allows the inspector to pick and choose when the tracking feature is on. This is a problem when I have people in the field. Review Source Response from Timeero April 22, 2026 Thank you for your glowing recommendation! We are so pleased to hear how our system has been a great fit for your team. Our support team is always happy to help, and we're glad you've experienced that. We appreciate your feedback! HH Hillary H. Office Manager Construction Used the software for: 6-12 months ### "Great Service" May 6, 2026 5.0 Pros Easy to use, good customer service. There was a glitch with one of our employees and Ashleigh was great at helping me. While we were on chat she even returned my call, so she's on the ball! Cons Nothing yet. Everything has been fine. It's easy to use. There was a glitch today but I was able to resolve it with ease. Review Source Response from Timeero May 11, 2026 Thank you for your feedback! We're glad to hear Timeero has been easy to use and that everything has been going smoothly overall. We'll be sure to pass along your kind words to Ashleigh. She'll be happy to hear she could help quickly and keep things moving for you. Thanks again for sharing your experience! TB Tanya B. Director Hospital & Health Care Used the software for: 2+ years ### "Thank you, \[sensitive content hidden\] " May 8, 2026 5.0 Pros Chat feature has worked great for me whenever I need help with not seeing correct info for an employee of mine. \[sensitive content hidden\] has helped me a few times and gave quick, accurate, helpful tips. Cons N/A - I don't have anything negative to leave at this time. Maybe the fact that I have to leave a min of 100 characters in order to proceed here. Review Source Response from Timeero May 27, 2026 Thank you for your kind words! We're so glad our chat support has been helpful whenever you've needed it. Our team works hard to provide quick and accurate assistance, and it's great to hear that's been your experience. We appreciate you taking the time to share your feedback. Thank you for being a customer! TW Thomas W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Top notch customer service" May 8, 2026 5.0 Pros Ease of use and customer service. \[sensitive content hidden\] answered a tech issue and solved it pretty quickly. Employees track mileage and time then it gets imported into our payroll system. Cons Payroll Integrations can be a little confusing but it's really not that big of a deal once you learn how to do it. Review Source Response from Timeero May 27, 2026 Thank you for your kind words! We're glad to hear Timeero has been easy to use and that our support team was able to resolve your tech issue quickly. It's great to know the mileage and time tracking is working smoothly with your payroll system. We appreciate your note on payroll integrations. We're always working to make that experience more intuitive. Thank you for being a customer! PS Patrice S. Executive Director Hospital & Health Care Used the software for: Less than 6 months ### "Perfect for my staffing agency " March 31, 2022 5.0 I trialed multiple apps, Connect team, HHEXCHANGE, Buddy punch, timesheet mobile and quick books, I did like quick books but there wasn’t auto clock in and they were also twice the cost of Timeero - connect team was more than double, other than those two who fell short of the auto clock in feature and cost more than Timeero the others were inaccurate reporting, unreliable gps, would continue to run and just overall less impressive. Last but not least- I have to give a huge plus for Timeero’s customer service. I’ve message a good amount of times while trialing and got almost immediate response, with details explanations and follow up to make sure I was clear on the answer. They have been available for my staff, myself via chat, phone, zoom, email, and excellent to work with so far. That in itself is worth its weight in gold. Pros The auto clock in and out feature is the best feature for me, followed by having the ability to have multiple locations enabled for employees who move around and don’t stick to one location. Having the ability for staff to input their schedule as well as input schedules for them helps with the variety of different situations a staffing company faces. Cons There are 2 things that would be ideal, and I’m told the company is in the process of reviewing both for the future. 1. Having the settings automatically auto clock in for all users without them having to change it themselves, it sounds simple and the setting adjust is easy, but there are still some employees who can’t figure out why it’s not automatically working for them regardless how often I’m telling them how to do it. 2. I’d love to be able to have an Hr onboarding part of the app also where they can upload their required documents, have their profile all complete be able to push out things like employee handbooks or pdfs etc through the app. It’s taking it from a time card to a timecard plus HR but in a perfect world, a one stop would be great. Reason for choosing Timeero Customer service, auto clock in, price point we’re all superior Switched from [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) The ease of use, auto clock in and ability to have multiple jobs Review Source Response from Timeero April 1, 2022 Patti thank you for this review! Amy is really awesome at what she does! JAC John Alfred C. Operations Manager Construction Used the software for: 1-2 years ### "Timeero Review" September 8, 2025 5.0 overall experience is good, would definitely recommend and will continue to use the application because it is very useful Pros The efficiency and accuracy in time tracking. Tracking location also makes it easy. I also talked to customer support and \[sensitive content hidden\] was very helpful. Cons I dont think there is something that I like least about the application. Everything about it has been good so far. Review Source Response from Timeero March 5, 2026 Thanks for sharing your experience! We’re glad to hear Timeero has been helpful for tracking time accurately and making location tracking simple for your team. We also appreciate the kind words about our support team member. We love to hear they were able to help when you reached out. Thanks for recommending Timeero and for continuing to use the app. If you ever need anything, our team is always here to help! TF Theresa F. Case Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Timeero the time clock that provides clocking in and out easy while tracking your hours" September 4, 2025 5.0 I enjoy having a mobile app that makes clocking in and out easy, I also enjoy the ability to track your hours through the entries option, overall Timeero has been the best for clock in and out that I have come across and would highly recommend the app for other businesses and when I did have an issue \[sensitive content hidden\] provided support that was helpful while he was also encouraging and patient staying on the phone with me until he was sure the problem was resolved. Pros What I liked most about Timeero is that the app is user friendly and provides employees a fast clocking in and out experience. Cons What did I like least about Timeero I have yet to experience any downfalls to the app and I would highly recommend it to other businesses. Review Source Response from Timeero March 5, 2026 Thanks for the thoughtful review! We're really glad to hear the app has been easy for your team to use and that clocking in and out has been a smooth experience. It’s great to know the time entries feature has been helpful for keeping track of hours. And thank you for the kind words about our support team member. We’re thrilled he was able to stay with you and make sure everything was fully resolved. We appreciate you recommending Timeero to other businesses, and if you ever need anything down the road, our team is always here to help! DP Diem P. CEO and Research Director Research Used the software for: Less than 6 months ### "Timeroo Customer service and User friendly" March 20, 2026 5.0 So far it has been easy to use and employees dont have a problem with it. No issues with Timeroo. We've been customers for a few months now. Pros It is user friendly and I was able to get help through the chat pretty quickly when needed. \[sensitive content hidden\] was particularly helpful. Cons Nothing currently. Everything seems to be working just fine and is easy to use. I have no issue with Timeroo. Review Source Response from Timeero March 24, 2026 Thank you for sharing your experience! We’re glad to hear Timeero has been easy to use for both you and your team, and that everything has been running smoothly so far. We’ll be sure to pass along your kind words to Tyler. He’ll be happy to hear he was able to help when you needed it. It’s great to hear your first few months have been a positive experience. Thanks again for taking the time to share your feedback! JS Jonathan S. Business Director Hospital & Health Care Used the software for: Less than 6 months ### "Mileage Review and Tracking" October 30, 2025 5.0 I was very thankful to receive help from \[sensitive content hidden\] on how to setup jobs in such a way that breadcrumbs and routes could be in alignment. Pros It has been a straightforward product the mileage works well it also integrates with our payroll system. Cons I wish I could turn off features like time tracking because we track time in our payroll software. I also wish I didn't have the buy the same level of license for every employee. Review Source Response from Timeero March 5, 2026 Thank you for sharing your feedback! We’re glad to hear Timeero has been straightforward to use, and that mileage tracking and payroll integration have been helpful. We appreciate your notes on feature flexibility and licensing. It’s always helpful to hear how we can make the app work even better for different teams. We’ll also pass along your kind words to our support team. We are happy to hear we were able to help with setting up jobs and aligning routes. Thanks again for taking the time to share your experience! BE Breanna E. Property Manager Real Estate Used the software for: Less than 6 months ### "Easy to use" July 3, 2025 4.0 Pros Ease of use, it is user friendly, easy to use and easy to navigate through and make changes, it is also aesthetically pleasing. Cons The only con I have noticed so far with using Timeero is that it would be nice if the timesheets could be reflected in a way that matches the applicable pay period for easier calculations. Review Source ES Erin S. Property Management Real Estate Used the software for: 1-2 years ### "Would recommend Timeero" April 7, 2025 5.0 Timeero is great. It is easy to use and run reports and integrates well with other softwares Pros Timeero is great. I love how I can track location and time and the ease of signing in. Cons Changing email addresses for individuals is difficult. Review Source JM John M. Owner Broker Real Estate Used the software for: 1-2 years ### "Great Solution for Tracking Hours and Mileage" January 16, 2025 5.0 Pros Great functionality, reasonably priced, great tech support \[sensitive content hidden\]. Cons It's just one more (necessary) software expense. I wish it was free. Review Source Response from Timeero January 17, 2025 Thanks for the review John! MC Michael C. Owner Information Technology and Services Used the software for: Less than 6 months ### "Amazing software that does what it says" May 30, 2023 5.0 I've only had to contact support a couple of times for "training" on little things. Overall, everything about this software and their support team has been amazing. Pros Simplicity of the system and the cost. It makes are daily methods of scheduling appointments, tracking our mileage and time spent with clients extremely easy and streamlined. Cons Feature requests are based on popular votes it appears. Direct responses for integrations would be nice. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Timeero Price and ease of use. Review Source Sheena C. Owner Construction Used the software for: 1-2 years ### "Best customer service" December 14, 2019 4.0 Overall, the software is good for time tracking but needs to be more accurate and have more options for administrators on the phone application vs the desktop. It is not extremely convenient to have to jump on the computer for everything. The reporting could have more filtering options as well for a more custom feel. Pros I like that you can add schedules into the app which is shared to employees and that you can make sure that the job site is in the program right so it can direct them to the job site with a click of the button. Cons It is not always trustworthy on the geofencing. The app seems to jump around when the employee is clocked in. When reviewing the report to see if employee was on the job site it will show them far from it. I had to test it myself and it is unreliable and inaccurate. Reason for choosing Timeero Because the customer service of the developer is outstanding. He is constantly trying to find new methods for improving the application and is extremely involved and dedicated to the user's needs and outcomes. Review Source Response from Timeero February 10, 2020 Hi Sheena, thanks for your review. We are reaching out to you now. JI Jose I. Owner Consumer Goods Used the software for: Less than 6 months ### "Exactly what it needs to do " February 17, 2020 4.0 I believe that with time that it will pay itself back it is a little bit expensive for me being a young entrepreneur with a small startup but I'm pretty sure that I'll be looking at more of a profit gain from the hours that I have saved on employees clock in and clock out. Pros It was nice that I was able to call and schedule a video conference with a specialist who was able to talk to all of my staff and tell them how the system works and what was the way that you could benefit us and now it pretty much gives me a lot more time to let them handle what they need to handle without me having to be integrated into everything. I'm able to back off and actually review notes on people's timesheets and I feel like I'm saving a lot more hours. Cons We did have some hiccups with the employees who do have iPhones or iOS systems we did see a glitch that we were having to get resolved but timeero was right there to answer all our questions and were able to even call me at 10 at night Reason for choosing Timeero I guess because they actually had some videos on YouTube I did watch a lot of other companies but I don't I think that my decision was the wrong one I do believe that it was the easiest and best option because of my sales company I can able to schedule my salesman to go out to do sales Review Source JV Jeff V. Owner Real Estate Used the software for: 1-2 years ### "Timeero review" September 26, 2022 4.0 Pretty fluid, \[SENSITIVE CONTENT\] as customer service basically solves any issues I have. Pros Easy to use, love the new interface. The GPS function is very helpful so I know what our employees are doing. Cons Have had some issues with employees seeing tasks that have been completed and removed. Issues were solved by customer service. Review Source YM Yolanda M. Property Manager Hospitality Used the software for: 6-12 months ### "Great app to use for anyone that travels for work" August 31, 2022 5.0 Time and travel. Eliminates me having to use a note book and write down mileage Pros Very user friendly. Easy to log in and the notes are a great option Cons there is noting I do not like about this app Review Source Response from Timeero September 9, 2022 Thank you so much for sharing your experience with us. We love feedback and we love hearing that Timeero is solving passed problems you were facing. We truly value you and the time you took to leave us such a kind review. You Rock!! MF Marc F. QA Mental Health Care Used the software for: 6-12 months ### "Timeero Review" February 10, 2020 4.0 In talking with Program Supervisors they are able to verify staff billable hours much more accurately. Pros I use the product to simply log in/out, so I do not have experience in using many of the other available features. I find it easy to log in the morning, logging out for lunch and logging back in after lunch. I also use the Time Management tool to calculate my hours for the week which is also simple to use. Cons I don't have any real negatives. One suggestion would be to have the View Times feature be able to total up the hours and minutes for each day. Review Source Response from Timeero February 12, 2020 Thanks for the feedback Marc. We think this is very valuable feedback. MM Maria M. Executive Assistant Construction Used the software for: 6-12 months ### "My Timeero Experience" February 17, 2020 4.0 Pros What I like about this product is that it is very easy to use, very intuitive. It has a clean design and I can use it anywhere I go. Cons The software has its bug. At one point it was hard for me to clock put simply because no matter how many times I clicked on the button it wouldn.t happened. There was another time in my app, that everytime I would open the app then it would automatically make a new sign in, which would make my other sign in useless. Because of this I decided to delete the app and use it from the website, Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.