---
title: "Timeero Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Timeero the right Time Tracking solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/175900/Timeero/reviews/"
page_type: "reviews"
language: "en"
---

Timeero

4.5 (139)

[View alternatives](https://www.capterra.com/p/175900/Timeero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Timeero

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

JZ

Jun Z

ManagerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“We specifically use the app to track our team's time and mileage, and once everything is accurately set up, the features work very well.“

July 8, 2026

TJ

Tetyana J

DirectorConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“No column for sick time requests, it just lumps sick time requests with the total hours.“

March 26, 2026

JZ

Jun Z

ManagerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The actual tools provided for business management and team collaboration are genuinely good, which makes the daily tracking straightforward once you get the hang of it.“

July 8, 2026

BH

Bianca H

HR ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Pages may load slowly, freeze briefly, or not respond as expected, which can interrupt workflow and require refreshing or reopening the window to continue.“

January 21, 2026

LS

Lisa S

Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“I really like the geo fencing as well as the reminders to check in when the guys get to the job site and leave the job site.“

May 29, 2026

Jim K

CFOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“The reporting is a bit funky when i need to run payroll on ADP. “

April 22, 2026

TF

Theresa F

Case ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months.

“I enjoy having a mobile app that makes clocking in and out easy, I also enjoy the ability to track your hours through the entries option, overall Timeero has been the best for clock in and out that I have come across and would highly recommend the app for other businesses and when I did have an issue \[sensitive content hidden\] provided support that was helpful while he was also encouraging and patient staying on the phone with me until he was sure the problem was resolved.“

September 4, 2025

JT

Janet T

PAYROLLConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“Tracking our employees during work hours is what I find the least enjoyable.“

June 17, 2026

## Showing most helpful reviews

Showing 1-25 of 139 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marcus Vinny L.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great App for Time Tracking and Team Management"

April 10, 2026

5.0

Easy to use, and the support team is great. \[sensitive content hidden\] was very helpful and quick to respond whenever we needed assistance. The app helps us stay organized with time tracking and job management. I would definitely recommend this app to anyone looking for a reliable solution.

Pros

Easy to use and very simple to navigate. The app makes it quick to track time, locations, and jobs without confusion. Everything is clear, and it helps keep my team organized and accountable on a daily basis.

Cons

Sometimes the app can be a little slow to load, and I wish there were more customization options for reports. Also, a few features could be more intuitive, but overall it still works well for what we need.

Review Source

Response from Timeero

April 14, 2026

Thank you for your feedback! We’re glad to hear Timeero has been easy to use and helps keep your team organized and accountable. We also appreciate your notes on load times and report customization. We are currently working on a custom reporting system, hopefully to be available later this year! And thank you for the kind words about Katelyn! We’re happy she could provide quick and helpful support. We really appreciate your recommendation!

KD

Karrie D.  
Office Manager  
Hospitality  
Used the software for: 1-2 years

### "Great Product"

January 19, 2026

5.0

Overall, our experience with Timeero has been excellent. It’s easy to use, highly accurate, and makes tracking employee time and location simple and reliable. The customer service team is responsive and friendly, and despite the occasional logout issue, Timeero has been a valuable and efficient tool for managing our workforce.

Pros

Timeero has been incredibly easy to use from day one. The interface is simple and intuitive, making onboarding quick and painless. The tracking accuracy is outstanding—by far the most accurate of all the apps we’ve tried. On top of that, their customer service is excellent: response times are fast, and the team is always friendly and helpful. Timeero truly stands out and is easy to recommend.

Cons

Dislikes: The app occasionally logs users out unexpectedly, which can be inconvenient and requires logging back in periodically.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

GPS tracking is better with Timeero than with QB Time

Review Source

Response from Timeero

March 18, 2026

Thank you for sharing your experience! We’re so glad to hear Timeero has been easy to use from the start and that the tracking accuracy has stood out compared to other apps you’ve tried. We also really appreciate your kind words about our customer service team. Providing fast, friendly, and helpful support is something we take seriously, so it’s great to hear that reflected in your experience. Thank you as well for mentioning the occasional logout issue. Feedback like this is helpful as we continue working to improve the app experience. We truly appreciate your recommendation and are glad Timeero has been a reliable tool for managing your workforce!

IS

Isaiah S.  
Field Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Field Manager"

August 18, 2026

5.0

Pros

thanks to \[sensitive content hidden\] he was able to support us and get is running again, he was professional and fast!!!!

Review Source

Response from Timeero

August 21, 2026

We're so glad Tyler was able to get everything up and running for you quickly! Professional and fast is exactly what we strive for. We'll be sure to pass along your kind words to him. Thank you for being a customer!

TG

Theresa G.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "CUSTOMER SUPPORT IS EXCELLENT"

August 20, 2025

3.0

Customer support, more specifically \[sensitive content hidden\] - she has been very responsive and helpful in walking me thru my start up issues with the app. She's given me all the time I need when I require start-up help. I really appreciate her patience!

Pros

I like the ability to track accurate time of my contractor(s). So much better than having them round "back" to the nearest 1/2 hour!

Cons

Still trying to work out my contractor's log on, but that could be poor connectivity and operator error - I hope to get it worked out soon. At this point, I'm not able to rate the quality of the product, hence the 3 star review, but I'm hopeful that soon, I can update that to a full 5 stars!

Review Source

Response from Timeero

March 5, 2026

Thanks for taking the time to share your experience! We’re glad to hear the time tracking has already been helpful for managing contractor hours more accurately. Getting everyone logged in and set up can sometimes take a little troubleshooting at the beginning, especially if connectivity is involved, but it sounds like you’re on the right track. We’re always happy to help work through those startup hiccups so everything runs smoothly. And thank you for the kind words about our support team member. We’re really glad she’s been able to help and take the time you needed during setup. Don’t hesitate to reach out if anything else comes up as you continue getting things configured. Hopefully we can help get you all the way to that 5-star experience soon!

HN

Heather N.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Great customer support!"

May 15, 2026

5.0

The customer service is always the best! When I have an issue, I am always able to chat with a live person, not a robot, and my problems are always solved quickly! \[sensitive content hidden\] have been great help to my recent issues. Congrats to them!

Pros

The app is very easy to use and keep track of employee times and job sites. The price we pay is at a great price point!

Cons

I wish the PDF timesheets I print each week had less of a header so that there is more room for the employee time info. Almost always it ends up on two pages because the Timeero header takes up so much room.

Switched from

[ExakTime](https://www.capterra.com/p/149379/ExakTime/)

Very expensive! We didn't feel it was as user friendly as Timeero is.

Review Source

Response from Timeero

May 27, 2026

Thank you for your wonderful feedback! We're thrilled to hear Timeero has been easy to use and a great value for your team. We also appreciate your note on the PDF timesheet header. That is really helpful to know and we'll pass that along to our team as we look for ways to improve. We're so glad our support team has been there for you when you need them most. Thank you for being a customer!

TC

Tim C.  
Owner  
Printing  
Used the software for: 6-12 months

### "Great service"

March 17, 2026

5.0

After a bit of a learning curve, 5 star. Customer service is unmatched. But this service is built for a large team, and, as a one-man show, I feel that.

Pros

That phone service is still available. One expects as a company grows older, service diminishes, but I've not seen that here. \[sensitive content hidden\] is always a great technician when you need a hand.

Cons

It always asks to verify location. I see the need for some, but there should be an on/off switch. Perhaps this is a hold-over from earlier versions that may not have tracked so well. I've never seen it need to update a location when I start or stop.

Alternatives considered

[Traker](https://www.capterra.com/p/10030650/Traker/)

Reason for choosing Timeero

Price and the fact when my phone rung, a person answered.

Switched from

[MileIQ](https://www.capterra.com/p/10009127/MileIQ/)

Multiple problems. The "straw that broke the camel's back" came when I was sleeping (with my phone by me). They recorded a trip that I took from my home to an old work address that I had not visited since loading that app onto my phone one hour away. The hour-long trip started about 3:00 AM. Then, they recorded my return trip starting about 45 minutes later.

Review Source

Response from Timeero

March 18, 2026

Thank you for taking the time to share such thoughtful feedback! We’re glad to hear our phone support has continued to stand out and that you’ve had consistently positive experiences with our team. We’ll be sure to pass along your kind words to Ashleigh. We also appreciate your note about the location verification prompt. Feedback like this is helpful, especially from long-time users, and it gives us a better sense of where we can make the experience smoother. It’s great to hear that, even with the learning curve, Timeero has been a 5-star experience for you overall. We really appreciate you choosing Timeero and recognizing the value of having real people available when you need help.

TJ

Tetyana J.  
Director  
Consumer Services  
Used the software for: Less than 6 months

### "Great app for mileage tracking"

March 26, 2026

5.0

Helpful reps. \[sensitive content hidden\] was very helpful with clarifications. \[sensitive content hidden\] got me to the right person which was \[sensitive content hidden\]. Quick response time. Overall good experience.

Pros

Breadcrumbs option is elite! The MPH in breadcrumbs is extremely beneficial. Overall Breadcrumbs is my favorite part! Works with Quickbooks. Time tracking is on point with the seconds, if staff don't accidentally force close the app.

Cons

No column for sick time requests, it just lumps sick time requests with the total hours. So we have to pull another report and calculate it ourselves. Sick time report doesn't have select all button and requires each staff to be selected one by one. Messaging has some issues but for the main part works well.

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

I needed mileage tracking and exact location of staff

Review Source

Response from Timeero

March 31, 2026

Thanks for taking the time to share such detailed feedback! We’re glad to hear the breadcrumbs feature and the overall tracking accuracy have been so valuable for your team. We also appreciate your notes around sick time reporting and messaging. Feedback like this is really helpful as we continue improving reporting flexibility and making workflows more efficient. And of course, thank you for the kind words about our support team. We’re glad they were able to get you to the right person quickly and provide helpful answers. It’s great to hear Timeero has been a good fit for your needs, especially for mileage tracking and visibility into your team’s location. Thanks again for sharing your experience!

VR

Verified Reviewer  
CFO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very happy with Timeeero and their support agent \[sensitive content hidden\] "

April 22, 2026

5.0

Couldn't be better. \[sensitive content hidden\] has provided amazing help and support. I periodicallly need to call for support, simply because I can go months without needing any help!

Pros

Compliance with CA regulations is no longer a headache. This was a source of constant concern before we adopted Timeeero.

Cons

The reporting is a bit funky when i need to run payroll on ADP. I wish they had a more user friendly way of generates reports.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Timeero

Compliance!! No longer worried about CA compliance

Review Source

Response from Timeero

April 23, 2026

Thanks for sharing your feedback! We’re glad to hear Timeero has helped take the stress out of CA compliance, that’s a huge win. We also appreciate your note on reporting with ADP. Feedback like this is really helpful as we continue working to make reports more user friendly. And thank you for the kind words about Ashleigh. She’ll be happy to hear she’s been able to help when needed, even if it’s only every now and then. We appreciate your support!

DI

Dal I.  
Operations Manager  
Building Materials  
Used the software for: Less than 6 months

### "Timeero is a cool app with a name that I pronounce with an Australian accent."

April 15, 2026

5.0

\[sensitive content hidden\] was awesome with helping answer some of my questions! Between the support staff and the easy FAQs we are happy with what Timeero is providing.

Pros

Covers what we need for tracking how we visit multiple job sites on a daily and weekly basis. Straight forward and easy to use. Very proactive support team that can help with set up and other questions. It imports well with Quick Books, has tons of integrations. Very thorough, detailed, and accurate when compared to some other time and location tracking we've sampled.

Cons

I have some personal preferences on how some of the mass editing features could be better. We have 300+ projects and I had to edit these projects 25 at a time instead of all 300 at once but 25 at a time is better than 1 at a time.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Not easy to use.................................

Review Source

Response from Timeero

April 20, 2026

Thank you for the detailed feedback! We’re glad to hear Timeero has been a good fit for tracking across multiple job sites and that the integrations and accuracy have stood out. We appreciate your note on mass editing. Feedback like this helps us continue improving efficiency for larger teams and datasets. And thank you for the kind words about our support team, especially Ashleigh! We’re glad they’ve been able to help when needed. We appreciate you choosing Timeero!

ML

Michelle L.  
Office Manager  
Telecommunications  
Used the software for: 6-12 months

### "\[sensitive content hidden\] - Customer Support"

April 23, 2026

5.0

Support via Chat with \[sensitive content hidden\] was great/ Answered what I needed in a timely manner and was very helpful

Pros

Your customer support is on point. Very efficient and helpful. Always get my answerers in a timely manner.

Cons

As of this moment I do not really have any cons with Timeero. Everything that I use with Timeero is running as it should.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Timeero

Ease of use and the APP for the techs to be able to keep track of time and milage.

Review Source

Response from Timeero

April 30, 2026

Thank you for your kind review! Our support team works hard to provide excellent support. We're so glad to hear Timeero has been easy to use and helpful to how you process their workdays. Thank you for being a customer!

CR

Christi R.  
Office Manager  
Construction  
Used the software for: 2+ years

### "App is easy to use!"

October 3, 2024

5.0

We've used Timeero for a couple years and have been happy with the time and mileage reports we're able to download. It meets our needs at an affordable rate.

Pros

The app is easy to use for my staff in the field.

Cons

I would like more precise geo-fencing but understand that may not be possible.

Alternatives considered

[TripLog Mileage Tracker](https://www.capterra.com/p/151364/TripLog-MagicTrip/)[MileIQ](https://www.capterra.com/p/10009127/MileIQ/)

Reason for choosing Timeero

Timesheet tracking plus milage at a reasonable cost.

Review Source

BH

Bianca H.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Amazing costumer service."

January 21, 2026

5.0

My overall experience was positive, professional, and efficient. From start to finish, communication was clear and timely, and my questions were handled with care and attention to detail. I felt supported throughout the process and confident that my concerns were taken seriously. Any challenges that arose were addressed promptly, with thoughtful explanations and practical next steps. \[sensitive content hidden\] was great at her responses and finding a solution for me, demonstrating patience, knowledge, and a genuine willingness to help. Her proactive approach made the experience smooth and reassuring, leaving me satisfied with the outcome and confident moving forward with excellent overall service.

Pros

What I like most about Timeero is the support— \[sensitive content hidden\] assisted me with adding a user and was very helpful in troubleshooting.

Cons

The system does glitch at times, particularly when more than one window is open. Pages may load slowly, freeze briefly, or not respond as expected, which can interrupt workflow and require refreshing or reopening the window to continue.

Review Source

Response from Timeero

March 5, 2026

Thank you for sharing such detailed feedback! We’re glad to hear your overall experience with Timeero has been positive and that our support team was able to provide helpful, patient, and knowledgeable support. We appreciate your note about occasional glitches when multiple windows are open. Feedback like this helps us continue improving the app and providing the smoothest experience possible. It’s great to know you felt supported throughout the process and confident in the solutions provided. Thanks again for taking the time to share your experience!

KF

Kimberly F.  
CFO  
Construction  
Used the software for: Less than 6 months

### "Tyler from Arizona is AMAZING with his customer service !"

April 24, 2026

5.0

I want to take a moment to recognize the outstanding support I consistently receive from \[sensitive content hidden\] on your team. He has been an absolute pleasure to work with. No matter the question or situation, \[sensitive content hidden\] is always responsive, knowledgeable, and genuinely committed to helping. What stands out most is his reliability—he never leaves questions unanswered and always follows through with clear, thoughtful solutions. It’s rare to encounter someone who combines professionalism with such a personable and approachable attitude. \[sensitive content hidden\] makes every interaction smooth and stress-free, and it’s clear he truly cares about providing excellent service. He is a tremendous asset to your team, and his dedication does not go unnoticed. I sincerely appreciate his ongoing support and the high standard he sets for customer service.

Pros

We have been using the Timeero app for a few months and it seems to be user friendly and great for what our business needs are.

Cons

So far, I do not have an issue to bring to anyones attention. There have been a few things we had to get used to, like anything new.

Review Source

Response from Timeero

April 27, 2026

Thank you so much for your glowing review! We are thrilled Tyler could provide that standard of service that we value here at Timeero. We know it's a game changer for our customers. We're so glad the app is helping your team be successful with your business needs. Thank you for being our customer!

GH

Gordon H.  
CEO and SR TAB Supervisor  
Construction  
Used the software for: Less than 6 months

### "Drive/Work Time Separation"

June 24, 2026

4.0

I tried to make this happen working with \[sensitive content hidden\] in chat, but it seems like we may not be able to do what we need to. She was quite helpful and friendly. Very punctual responses

Pros

Seems Very Accurate so far. The mapping while driving is great and the onsite movements with breadcrumbs is fantastic.

Cons

I cannot break out on the job time from driving time, which as a union contractor, it is required. This will take some review.

Review Source

Response from Timeero

June 25, 2026

Thank you for your feedback! We're glad the GPS tracking and breadcrumb mapping have been accurate and useful so far. We'll be sure to pass along your kind words to Ashleigh! We understand that separating on-site time from drive time is an important requirement for your work and we appreciate you bringing it to our attention. We'd love to continue exploring solutions with you. Please don't hesitate to reach out to us at hello@timeero.com. Thanks again for your review!

HC

Hannah C.  
Controller  
Construction  
Used the software for: 1-2 years

### "Review of Timeero"

October 13, 2025

5.0

Very enjoyable and will continue to use it. The job break down is a huge plus and it is user friendly even for our crew.

Pros

Timeero is easy to use and very user friendly. One of the only apps we were able to find that breaks jobs down the way we needed it to for taxes. A huge plus is if there is ever any issues or we have any questions the Timeero team is very responsive and helpful! I recently had an issues with 2 apps configuring and Ashleigh had it figured out in no time at all.

Cons

Sometimes there are issues with mileage tracking. We have had an issue where we go to look back at mileage from a previous day and realize it stopped tracking at some point so it is no longer accurate.

Review Source

Response from Timeero

March 5, 2026

Thank you for taking the time to share your experience! We’re glad to hear Timeero has been easy to use and that the job breakdown feature is helping with taxes and team management. We’ll be sure to pass along your kind words to Ashleigh. She’ll be happy to hear she could get your app configurations sorted so quickly. We appreciate the note on mileage tracking. While it usually runs smoothly, occasional hiccups can happen, and our team is always here to help make sure your records stay accurate. It’s great to hear you’re enjoying the app and that your crew finds it user friendly. Thanks again for the feedback!

JT

Joseph T.  
Owner  
Facilities Services  
Used the software for: 6-12 months

### "Harper & Crew - Review"

December 2, 2025

5.0

It has been really good. I like the integration with Gusto. The reports have been useful. My team has found it easy to use as well.

Pros

I like the segmented tracking capabilities the most. It helps me compare the actual time spent at jobs versus what was budgeted. Also, the support has been superb. I have had \[sensitive content hidden\] help me twice now and she is fantastic.

Cons

The time sheets can be a bit confusing. I would love if the time was presented like "4 hrs 25 min 6 sec"

Review Source

Response from Timeero

March 5, 2026

Thank you for taking the time to share your feedback! We’re glad to hear the Segmented Tracking and Gusto Integration have been helpful, and that your team has found Timeero easy to use. We’ll be sure to pass along your kind words to Ashleigh! She’ll be thrilled to hear she’s been able to help. We also appreciate your note about the timesheet format. Feedback like this helps us think about ways to make reports even more clear and useful. Thanks again for sharing your experience!

JAC

John Alfred C.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "Timeero Review"

September 8, 2025

5.0

overall experience is good, would definitely recommend and will continue to use the application because it is very useful

Pros

The efficiency and accuracy in time tracking. Tracking location also makes it easy. I also talked to customer support and \[sensitive content hidden\] was very helpful.

Cons

I dont think there is something that I like least about the application. Everything about it has been good so far.

Review Source

Response from Timeero

March 5, 2026

Thanks for sharing your experience! We’re glad to hear Timeero has been helpful for tracking time accurately and making location tracking simple for your team. We also appreciate the kind words about our support team member. We love to hear they were able to help when you reached out. Thanks for recommending Timeero and for continuing to use the app. If you ever need anything, our team is always here to help!

TF

Theresa F.  
Case Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Timeero the time clock that provides clocking in and out easy while tracking your hours"

September 4, 2025

5.0

I enjoy having a mobile app that makes clocking in and out easy, I also enjoy the ability to track your hours through the entries option, overall Timeero has been the best for clock in and out that I have come across and would highly recommend the app for other businesses and when I did have an issue \[sensitive content hidden\] provided support that was helpful while he was also encouraging and patient staying on the phone with me until he was sure the problem was resolved.

Pros

What I liked most about Timeero is that the app is user friendly and provides employees a fast clocking in and out experience.

Cons

What did I like least about Timeero I have yet to experience any downfalls to the app and I would highly recommend it to other businesses.

Review Source

Response from Timeero

March 5, 2026

Thanks for the thoughtful review! We're really glad to hear the app has been easy for your team to use and that clocking in and out has been a smooth experience. It’s great to know the time entries feature has been helpful for keeping track of hours. And thank you for the kind words about our support team member. We’re thrilled he was able to stay with you and make sure everything was fully resolved. We appreciate you recommending Timeero to other businesses, and if you ever need anything down the road, our team is always here to help!

JS

Jennifer S.  
Administrator  
Hospital & Health Care  
Used the software for: I used a free trial

### "Account assistance with and email address"

June 10, 2026

4.0

We have not been working with Timeero long enough to give our opinion yet. So are things have been going well.

Pros

We are new to Timeero, but \[sensitive content hidden\] was a huge help chatting with me online to get an account situation with my email figured out very quickly

Cons

I don't have any cons yet. We have not been working with Timeero long enough to give our opinion yet.

Review Source

Response from Timeero

June 11, 2026

Thank you for your kind words! We're so glad Katelyn was able to get your account situation sorted out quickly. Welcome to Timeero! We look forward to supporting you and your team as you get settled in. Thank you for being a customer!

JS

Jacqueline S.  
Interim Executive Director  
Child Day Care Services  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] customer support is great!"

November 4, 2025

4.0

so far ok it's first time using it. feels like it will be good once the organizations gets the hang of it.

Pros

integrations to payroll. \[sensitive content hidden\] in support chat was awesome and patient with teaching me how to work through app.

Cons

learning curve especially when it comes to integrations with payroll platform. chat was really helpful.

Review Source

Response from Timeero

March 5, 2026

Thank you for sharing your feedback! We’re glad to hear the payroll integrations are working well and that our support team was able to patiently guide you through the setup. We know there can be a learning curve when getting started, especially with integrations, but it sounds like you’re getting the hang of it. We’re confident that once your team is fully set up, Timeero will make tracking time and managing payroll much easier. Thanks again for taking the time to share your experience!

JS

Jonathan S.  
Business Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Mileage Review and Tracking"

October 30, 2025

5.0

I was very thankful to receive help from \[sensitive content hidden\] on how to setup jobs in such a way that breadcrumbs and routes could be in alignment.

Pros

It has been a straightforward product the mileage works well it also integrates with our payroll system.

Cons

I wish I could turn off features like time tracking because we track time in our payroll software. I also wish I didn't have the buy the same level of license for every employee.

Review Source

Response from Timeero

March 5, 2026

Thank you for sharing your feedback! We’re glad to hear Timeero has been straightforward to use, and that mileage tracking and payroll integration have been helpful. We appreciate your notes on feature flexibility and licensing. It’s always helpful to hear how we can make the app work even better for different teams. We’ll also pass along your kind words to our support team. We are happy to hear we were able to help with setting up jobs and aligning routes. Thanks again for taking the time to share your experience!

BE

Breanna E.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use"

July 3, 2025

4.0

Pros

Ease of use, it is user friendly, easy to use and easy to navigate through and make changes, it is also aesthetically pleasing.

Cons

The only con I have noticed so far with using Timeero is that it would be nice if the timesheets could be reflected in a way that matches the applicable pay period for easier calculations.

Review Source

NB

Natalie B.  
manager  
Legal Services  
Used the software for: 1-2 years

### "Timeero Review"

January 28, 2025

4.0

works for what we need it to do, tracking time and mileage

Pros

very good customer service, quick responses and good explanations

Cons

not particularly intuitive without using the support and help explanations

Review Source

KS

Kevin S.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "The company skipped preschool sacrificing their ABCs for coding and looking pretty."

July 7, 2022

2.0

Pros

Clean interface Message Blast and GPS tracking.

Cons

The software does not provide clear understandable errors when mapping or syncing does not work. The company and its engineers lack understanding or empathy for administrators who need to audit and review employees and users. The company disregards the need for and misses the understanding that reports should be able to be sorted for example alphabetically by last name or first name. Reports are not sorted or sortable. Many missing necessities such as ability to product reports for deactivated users, not all reports have the same filter capability. If you use a payroll service and have turn over, expect time management to be adversely impacted. Auditing user to employees is painfully time consuming. For starters again users are not sorted by name or sortable. The company does not use unique identifiers for employees. And there is no way to limit your search to prioritize users that are not mapped. TimeEro is suitable for companies with limited employees and limited turnover but not sufficient for companies with normal demands of business.

Review Source

Response from Timeero

July 11, 2022

Here at Timeero, our goal is to always make sure that our customers have the tools and support they need to be successful with our app. One of our greatest strengths as a company is our drive to be better, and like every other company, we understand the weight and severity of customer feedback and how it helps us achieve our goals. While negative feedback is never something we hope for, we thank you and appreciate you for your review. Now, we can take the details of this case back to the respective departments so we can learn and grow and come back better than we were before, preventing situations like this in the future. We sincerely lament the fact that you found our software uneasy to navigate and we are working diligently on our platform and always finding ways to improve. Thank you for your hand in our growth as a company as we strive to meet our goals and better ourselves.

JK

Jim K.  
Managing Member  
Farming  
Used the software for: 6-12 months

### "MS Lafayette"

February 8, 2024

4.0

I am happy overall with Timeero. It is an intuitive platform that has greatly reduced the administrative burden of tracking mileage.

Pros

Customer support is excellent. I spoke with \[sensitive content hidden\]. via chat and she was incredibly knowledgeable and was able to quickly address all of my questions.

Cons

Integration with Gusto could be improved. Currently the mileage is imported as "Other Expense" rather than being mapped to Mileage. This creates confusion when employees have other expenses.

Review Source

Response from Timeero

February 14, 2024

Thank you for taking the time to leave us a review, we greatly appreciate it! It's wonderful to hear that you had a positive experience with Katelyn in customer support and that Timeero has helped reduce the administrative burden of tracking mileage for you. Your feedback regarding the integration with Gusto is valuable, and it's understandable that having mileage imported as "Other Expense" could confuse employees. But this is not something Timeero can control; perhaps Gusto will allow expense category mapping soon! Thank you once more for your valuable feedback and for being our customer. Have a lovely day!

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