# Page 3 | Timeero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Timeero the right Time Tracking solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175900/Timeero/reviews

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Timeero

4.5 (109)

[View alternatives](https://www.capterra.com/p/175900/Timeero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Timeero

## Showing most helpful reviews

Showing 51-75 of 109 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LE

Lily E.  
Sales Manager  
Environmental Services  
Used the software for: 6-12 months

### "Essential Tool for Accurate Time Tracking"

November 1, 2024

5.0

Very useful for helping to calculate and track hours worked for payroll calculation

Pros

I basically use it only for time tracking

Cons

There’s nothing I dislike; I’m still exploring the app to see what else it has to offer

Review Source

BT

Brenda T.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Fitzgerald Welding"

September 18, 2024

5.0

I have always had good customer service when having issues with Timeero, which is very often.

Pros

The quick customer support, \[sensitive content hidden\] was very quick and gave very detailed directs as to the steps I need to take to fix the problem we were having.

Cons

Nothing. They are also quick to respond and help with issues.

Review Source

KW

Kirby W.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Great Support"

June 10, 2024

5.0

Exceptional! Fasted software implementation I have ever been a part of.

Pros

The great support provided by every department. We worked with \[sensitive content hidden\] who were very responsive and worked quickly. They answered every question we had.

Cons

I cannot think of anything negative about Timeero.

Review Source

PS

Patrice S.  
Executive Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Perfect for my staffing agency "

March 31, 2022

5.0

I trialed multiple apps, Connect team, HHEXCHANGE, Buddy punch, timesheet mobile and quick books, I did like quick books but there wasn’t auto clock in and they were also twice the cost of Timeero - connect team was more than double, other than those two who fell short of the auto clock in feature and cost more than Timeero the others were inaccurate reporting, unreliable gps, would continue to run and just overall less impressive. Last but not least- I have to give a huge plus for Timeero’s customer service. I’ve message a good amount of times while trialing and got almost immediate response, with details explanations and follow up to make sure I was clear on the answer. They have been available for my staff, myself via chat, phone, zoom, email, and excellent to work with so far. That in itself is worth its weight in gold.

Pros

The auto clock in and out feature is the best feature for me, followed by having the ability to have multiple locations enabled for employees who move around and don’t stick to one location. Having the ability for staff to input their schedule as well as input schedules for them helps with the variety of different situations a staffing company faces.

Cons

There are 2 things that would be ideal, and I’m told the company is in the process of reviewing both for the future. 1. Having the settings automatically auto clock in for all users without them having to change it themselves, it sounds simple and the setting adjust is easy, but there are still some employees who can’t figure out why it’s not automatically working for them regardless how often I’m telling them how to do it. 2. I’d love to be able to have an Hr onboarding part of the app also where they can upload their required documents, have their profile all complete be able to push out things like employee handbooks or pdfs etc through the app. It’s taking it from a time card to a timecard plus HR but in a perfect world, a one stop would be great.

Reason for choosing Timeero

Customer service, auto clock in, price point we’re all superior

Switched from

[HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)

The ease of use, auto clock in and ability to have multiple jobs

Review Source

Response from Timeero

April 1, 2022

Patti thank you for this review! Amy is really awesome at what she does!

KS

Kevin S.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "The company skipped preschool sacrificing their ABCs for coding and looking pretty."

July 7, 2022

2.0

Pros

Clean interface Message Blast and GPS tracking.

Cons

The software does not provide clear understandable errors when mapping or syncing does not work. The company and its engineers lack understanding or empathy for administrators who need to audit and review employees and users. The company disregards the need for and misses the understanding that reports should be able to be sorted for example alphabetically by last name or first name. Reports are not sorted or sortable. Many missing necessities such as ability to product reports for deactivated users, not all reports have the same filter capability. If you use a payroll service and have turn over, expect time management to be adversely impacted. Auditing user to employees is painfully time consuming. For starters again users are not sorted by name or sortable. The company does not use unique identifiers for employees. And there is no way to limit your search to prioritize users that are not mapped. TimeEro is suitable for companies with limited employees and limited turnover but not sufficient for companies with normal demands of business.

Review Source

Response from Timeero

July 11, 2022

Here at Timeero, our goal is to always make sure that our customers have the tools and support they need to be successful with our app. One of our greatest strengths as a company is our drive to be better, and like every other company, we understand the weight and severity of customer feedback and how it helps us achieve our goals. While negative feedback is never something we hope for, we thank you and appreciate you for your review. Now, we can take the details of this case back to the respective departments so we can learn and grow and come back better than we were before, preventing situations like this in the future. We sincerely lament the fact that you found our software uneasy to navigate and we are working diligently on our platform and always finding ways to improve. Thank you for your hand in our growth as a company as we strive to meet our goals and better ourselves.

MC

Michael C.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Amazing software that does what it says"

May 30, 2023

5.0

I've only had to contact support a couple of times for "training" on little things. Overall, everything about this software and their support team has been amazing.

Pros

Simplicity of the system and the cost. It makes are daily methods of scheduling appointments, tracking our mileage and time spent with clients extremely easy and streamlined.

Cons

Feature requests are based on popular votes it appears. Direct responses for integrations would be nice.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Timeero

Price and ease of use.

Review Source

KB

Kimberly B.  
Executive Assistant to VP  
Construction  
Used the software for: Less than 6 months

### "its worth a try "

June 30, 2022

4.0

Amy is the best at customer support when ever i have a issue she has a solution for me in no time.

Pros

the features are very customizable . for the amount you are paying competitors you could switch and save 100.00 a month.

Cons

this is a new app . they have some bugs they are working out but they all ways have customer support to fix it right away !

Switched from

[ClockShark](https://www.capterra.com/p/155467/ClockShark/)

functionality and price

Review Source

Response from Timeero

July 1, 2022

Thank you so much for your review and for the understanding that we are a new company and growing. With growth always comes growing pains, however, we pride ourselves on our customer support and going above and beyond expectations. One of our greatest strengths as a company is our drive to be better and we know that customer feedback is invaluable in that process. So, thank you for your help in achieving our goal of being better than we were before while we learn and expand. We truly value you and your support.

Sheena C.  
Owner  
Construction  
Used the software for: 1-2 years

### "Best customer service"

December 14, 2019

4.0

Overall, the software is good for time tracking but needs to be more accurate and have more options for administrators on the phone application vs the desktop. It is not extremely convenient to have to jump on the computer for everything. The reporting could have more filtering options as well for a more custom feel.

Pros

I like that you can add schedules into the app which is shared to employees and that you can make sure that the job site is in the program right so it can direct them to the job site with a click of the button.

Cons

It is not always trustworthy on the geofencing. The app seems to jump around when the employee is clocked in. When reviewing the report to see if employee was on the job site it will show them far from it. I had to test it myself and it is unreliable and inaccurate.

Reason for choosing Timeero

Because the customer service of the developer is outstanding. He is constantly trying to find new methods for improving the application and is extremely involved and dedicated to the user's needs and outcomes.

Review Source

Response from Timeero

February 10, 2020

Hi Sheena, thanks for your review. We are reaching out to you now.

LL

Luke L.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "More than Time Management"

June 11, 2020

5.0

Timeero is the perfect solution for our small business in many ways. Not only does Timeero help our team manage schedules and time, it aids in payroll efficiency, employee management and much more. It became a single stop for multiple tasks for the human resources team. Th geo-fencing feature allows us to track progress and employee locations for safety, time management and tracking mileage. Such a great product!

Pros

Talk about customer service; the Timeero team is so great to work with! They are available whenever you need them and provide answers at a moment's notice.

Cons

Other than waiting for all of the new and exciting updates we anticipate from the development team at Timeero, we have nothing but positive feedback for the program.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Timeero

I have had only positive experiences working with Timeero and Timeero offers more for less.

Review Source

Response from Timeero

June 24, 2020

Thanks for your review Luke! You can always call in if you have any questions!

JI

Jose I.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Exactly what it needs to do "

February 17, 2020

4.0

I believe that with time that it will pay itself back it is a little bit expensive for me being a young entrepreneur with a small startup but I'm pretty sure that I'll be looking at more of a profit gain from the hours that I have saved on employees clock in and clock out.

Pros

It was nice that I was able to call and schedule a video conference with a specialist who was able to talk to all of my staff and tell them how the system works and what was the way that you could benefit us and now it pretty much gives me a lot more time to let them handle what they need to handle without me having to be integrated into everything. I'm able to back off and actually review notes on people's timesheets and I feel like I'm saving a lot more hours.

Cons

We did have some hiccups with the employees who do have iPhones or iOS systems we did see a glitch that we were having to get resolved but timeero was right there to answer all our questions and were able to even call me at 10 at night

Reason for choosing Timeero

I guess because they actually had some videos on YouTube I did watch a lot of other companies but I don't I think that my decision was the wrong one I do believe that it was the easiest and best option because of my sales company I can able to schedule my salesman to go out to do sales

Review Source

Geoffrey F.  
Broker  
  
Used the software for: Less than 6 months

### "Moderate quality, usually accurate and well priced"

July 6, 2018

4.0

Usually makes payroll and job costing easier, when it works correctly.

Pros

Paid for annual subscription, this app is budget priced. Managing payroll by job and being able to assign jobs to employees is great - helps with job costing. The timecard gps feature usually works well, helps prevent early punches, and after a few conversations clock time tightens up. Editing punches is easy online and the pages at an acceptable speed.

Cons

Double punches and missed time. Have had a few times when the employee can show on their phone a punch that does not show online. Complicates up payroll and diminishes trust. Double punches have occurred when employee is logged in twice to the same job..more payroll headache. The online "New Job" has very little detail, more inputs available in app. That info is not visible online.

Review Source

JV

Jeff V.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Timeero review"

September 26, 2022

4.0

Pretty fluid, \[SENSITIVE CONTENT\] as customer service basically solves any issues I have.

Pros

Easy to use, love the new interface. The GPS function is very helpful so I know what our employees are doing.

Cons

Have had some issues with employees seeing tasks that have been completed and removed. Issues were solved by customer service.

Review Source

RJ

Rajdeep J.  
owner  
Construction  
Used the software for: 2+ years

### "Great App"

February 12, 2020

5.0

we are using it for more than two years, support is great, never had any issues

Pros

a must-have app for any company, easy to use, reports are very detailed and clear. saves me a lot of money every month

Cons

It would be nice if can send a message through this app and send pics. but not a big deal.

Review Source

Response from Timeero

February 14, 2020

Hi Raj! Did you know you can attach photos through the mobile app. Please reach out and we will show you! We are also working on a way for users to send messages and communicate through the app. Please reach out to us because your input on this feature matters a lot to us.

YM

Yolanda M.  
Property Manager  
Hospitality  
Used the software for: 6-12 months

### "Great app to use for anyone that travels for work"

August 31, 2022

5.0

Time and travel. Eliminates me having to use a note book and write down mileage

Pros

Very user friendly. Easy to log in and the notes are a great option

Cons

there is noting I do not like about this app

Review Source

Response from Timeero

September 9, 2022

Thank you so much for sharing your experience with us. We love feedback and we love hearing that Timeero is solving passed problems you were facing. We truly value you and the time you took to leave us such a kind review. You Rock!!

LK

Lorie K.  
Case Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "my review .."

February 18, 2020

3.0

overall the theory/application is fine, the inaccuracy of the mileage is a huge concern and the glitches need to be updated/corrected so it functions more efficiently.

Pros

fantastic in keeping track of times and reminders for the daily usage. makes things easier at the end of the day for accountability.

Cons

grossly inaccurate mileage calculator, connected to google maps but uses air mileage not realistic for Maine roads and traveling, sometimes even doesnt log where you are but it kept the time involved accurate. sometimes logs out before i have finished the current job i am on, sometimes have had to wait for it to recognize the log in and it asks you to wait until its ready ..

Review Source

MH

Megan H.  
President  
Individual & Family Services  
Used the software for: Less than 6 months

### "Great app/platform for household employer"

September 17, 2020

4.0

I needed a cost-effective way to track hours and miles for my nanny. This works great, is easy to set up and use.

Pros

It tracks hours and mileage with geofencing at an excellent pricepoint. LOVE that it exports to Quickbooks!!!

Cons

I wish the app had better/easier/more user friendly functionality for the administrator--can't run reports to view weekly hour totals. I wish the website reports was easier so that I could set the week start/finish and it would automatically calculate weekly totals by employee. The extra steps to go in and get my employees weekly total is annoying.

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Wanted app to do both hours and mileage in one

Review Source

MS

Melanie S.  
Program Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Timeero Review"

February 12, 2020

3.0

One more thing to supposedly make the employee more efficient but ends up costing valuable time the employee could be doing work.

Pros

It's accessible through a mobile application

Cons

Verifying location when clocking in/out; it doesn't always take and you're not aware until you try to complete the opposite function. Doesn't allow for separation of billing within a clock-in period; i.e. I'm on the clock 8a-12p but have a home visit to make 15 10:30. Timeero covers the 4 hours of time but the home visit has to be separated and billed separately so I have to clock in @ 8, out @ 10:30, back in @11:30 and out again at 12. If multiple home visits are scheduled on the same day, it's time consuming to be making all those entries.

Review Source

Response from Timeero

February 14, 2020

Hi Melanie, we really appreciate your feedback. I can understand how having to clock in/out to each job can be very time consuming. We are looking into the ability to automatically clock you in/out. That would be a live saver for all of us. Keep an eye out for that!

BO

Bryan O.  
Painter  
Construction  
Used the software for: 6-12 months

### "Not sure what this means"

February 21, 2020

4.0

Problems solving is employees aren't able to say half hour lunch. When it's much longer. Accurate click out times. My boss doesn't have to manually add up hours of everyone scrolling through two weeks of texts from employees

Pros

Accurate time card keeping. Daily & weekly totals. Maps and accuracy. Able to make notes if forgot to clock in/out.

Cons

Sometimes app asks me if this is the right location when its showing my home when its not supposed to track other movement besides job sites. And not able to clock in when I have not done update.

Review Source

LLB

Lanson Levi B.  
Tow truck driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Useful for some"

February 7, 2020

5.0

Pros

The software is a great way to track hours and jobs.

Cons

The software uses too much cellular data. Over 900 gigabytes in one year of cellular data.

Review Source

Response from Timeero

February 10, 2020

Thanks for the review Lanson! We are happy to talk to you about ways to reduce data usage. Please reach out to us on live chat to help you out with this. I've notified our support team to expect to hear from you!

MN

Marie N.  
Manager  
Facilities Services  
Used the software for: 6-12 months

### "All in one for today's workforce"

October 7, 2018

5.0

Overall experience, I don't have to manually read time cards, use a calculator ot type up a report. With Timeero, this new software is based on todays workforce. Timeero is a knoweledgeable software that has options to print reports as needed. Offers other useful features that can all be done from your own personal celluar. Timeero is time consuming and offers responsive customer service.

Pros

Reports. Accurate. Back ups. Excels. Decisive. Responsive. Dedicated. Knowledgeable. Time consuming.

Cons

The least I like about Timeero is the angile.

Review Source

Response from Timeero

October 8, 2018

Marie it's great to see how much time and money Timeero is saving you! If you have any new features in mind or questions feel free to call in to our office!

SR

Stephanie R.  
Behavioral Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Overall useful and simple"

October 19, 2020

5.0

Pros

It's user friendly and easy to navigate.

Cons

The location it pings isn't always accurate.

Review Source

VR

Verified Reviewer  
Brand Partner  
Consumer Goods  
Used the software for: 6-12 months

### "Its a huge time saver. The app is easy to use."

June 25, 2018

5.0

Pros

I like how it saves me from clocking in my employees hours. Before employees would text me hours and I would put it in an excel sheet. Now I have timeero. Super awesome tool!

Cons

Nothing to complain about right now.. So far I've been really pleased with it, and have been using it a while.

Review Source

CN

Creedence N.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Wonderfully easy to use"

February 17, 2020

4.0

Pros

My favorite thing about the software are the daily reminders to clock in and out.

Cons

There’s not really anything I’d say I don’t like. It would just be nice to have some additional features. One of which would be an ability to add if you’re on call. My employer pays us a flat amount for being on call over the weekend.

Review Source

Charyssa L.  
Customer Service Representative  
  
Used the software for: Less than 6 months

### "Very useful and easy to use "

June 21, 2018

5.0

Not having to miss out on hours because i misplaced them

Pros

Easy to use, very helpful and lets you keep track without having to stress about math can use anywhere

Cons

Nothing app works perfect for me so far i have not run into any occurring issues with the app myself

Review Source

JJ

James J.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great team "

July 15, 2019

5.0

Pros

Scheduling ,ease of use , great support team

Cons

I can’t find anything to complain about. Been using for over a year now.

Review Source

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