# Everbridge Mass Notification Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Everbridge Mass Notification Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more. Source: https://www.capterra.com/p/175907/Mass-Notification --- # Everbridge Mass Notification Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Everbridge Mass Notification ## What is Everbridge Mass Notification? Every day, critical events impact productivity and revenue by causing production slowdowns, impeding team callouts, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to respond to minor events as well as large-scale critical events that impact entire regions with a flexible way to communicate quickly and broadly to a diverse audience. Either way, the Everbridge 360 (Critical Event Management) solution, including Mass Notification, Crisis Management, Visual Command Center (VCC), and Safety Connection, has you covered.  - Secure, reliable & scalable platform trusted by 5,800+ customers - Send consistent and error-free messages quickly - Integrate easily with common HR and BC Planning systems - Communicate and respond more quickly to disruptive events - Automate and customize response activities to meet your needs ## What is Everbridge Mass Notification used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price $5000 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Everbridge Mass Notification?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.everbridge.com&name=Everbridge Mass Notification) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Everbridge Mass Notification 4.4 (22) VS. [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $5000 Per Year Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (22) Ease Of Use 4.5 (243) Value For Money 3.6 (13) Value For Money 4.1 (223) Customer Service 4.2 (13) Customer Service 4.2 (210) ## Everbridge Mass Notification alternatives Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/185220/Preparis/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/175907/Mass-Notification/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Notifications 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Templates 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is Contact Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Two-Way Communication 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Send, receive, and respond to messages Multi-Channel Communication 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Everbridge Mass Notification 24 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Receive and/or send email notifications for urgent updates, requests, or other information Predefined actions automatically performed on the occurance of specific events Determines the location of a device using GPS or an IP address Track interaction history by documenting conversations for contacts Send messages to multiple recipients at the same time Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Provide notifications in multiple languages Trigger clickable pop-up messages Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Develop potential scenarios to identify risks and opportunities Send messages via SMS Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Features 4.1 (22) 4.1 Based on 22 reviews ## Pricing Value for money 3.6 (13) Basic $5,000 Per Year Value for money 3.6 (13) 3.6 Based on 13 reviews ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 22 reviews Filter by rating 5(12) 4(8) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AC Amanda C. Program Consultant Education Management ### "Reliable software trusted by large companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 Reliable system that does the job. Only issue is the emails ask us to click a link to acknowledge receipt, however our internal IT policy is to avoid clicking on links for security reasons. Pros Reliably send notifications via phone call, text and email Cons The use of links to acknowledge receipt of the message Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shivani B. HR Data Analyst Insurance ### "Shivani’s review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2025 Pros API integration with our HRM tools and maintenance Cons Less number of fields for the mass notification Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jon S. Business Continuity Analyst Financial Services ### "Everbridge Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2024 I have used Everbridge Mass Notification with multiple organizations. The ability to get the message out to large groups quickly, especially in emergent situations is absolutely critical. Pros The ability to quickly communicate to an entire organization or specific group of people in a quick efficient manner. Cons Sometimes the different modules feel disconnected from each other in design and use. Reasons for choosing Everbridge Mass Notification Unknown. This product was implemented prior to my tenure with my current organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Project Manager Computer Software ### "Best notification system " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 February 13, 2024 Pros This software is very easy to use with a lot of powerful features. All messages can be send in mass which is very impressive Cons pricing is high compare to other alternatives. Reporting and dashboard reporting can be improved even more Switched from [RedFlag](https://www.capterra.com/p/175898/RedFlag/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Manju S. Data Labeling specialist Hospitality ### "Easy to use for giving office access and permissions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 27, 2022 Its gives digital Id to the visitors in the office with time stamps. Great for conducting interviews and office gatherings. Its pretty straightforward to use. Keeping the database of them is also very easy. The notifications comes on multiple channels. Pros Its very easy to use. We use it for granting access to visitors in the office premises. The notifications are sent on multiple platforms within no time. Also it saves a lot of paper work. Cons Needs specific person approval to create the ID and granting access. Its not app's issues per say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sr. Director, Operational Risk & Strategy Food & Beverages ### "Crisis Management Tool for Our Teammates - Everbridge Mass Notification" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2022 Everbridge is a core foundation to our risk and security program. It allows us to quickly get a hold of our teammates and make them aware of any event that may impact their health or safety. It also allows them to respond to notifications. Pros Everbridge is very simple to use but very powerful. It integrates into our HRIS system, removing the burden of adding or removing employees (contacts). It allows us to create groups (manually or automatically). Cons Reporting and dashboard reporting needs to be improved in Everbridge. It's also difficult to create rule-based groups. Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Benjamin C. Information Systems Administrator Public Safety ### "Polished, effective tool- but pricey " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 23, 2022 This is a nice looking program with a somewhat intuitive flow when you understand how it works. At first glance it looks confusing, however, after using it once or twice it becomes more apparent on how the flow works. It is very expensive, especially compared to other programs with similar features. The contacts management can be cumbersome. For example, if a contact is part of multiple organizations, (i.e. police officer/EMT) you want them part of different lists, you need a unique "employee identifier" for each entry which is cumbersome when this contact would switch badge numbers for a promotion or something similar. It would be better to be able to list this contact with "skill sets" so you could select everyone with that skillset instead of having to select different contacts from multiple agencies. Pros This software is extremely polished and professional looking. It is not very complicated once you get accustomed to the software which does not take very long. Cons The cost. This platform is EXTREMELY expensive compared to very similar products. Another platform with VERY similar features is almost half the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KI Kenyatta I. manager Transportation/Trucking/Railroad ### "Great Notifications System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 15, 2021 My team members all love how simplistic this software is. Pros I was able to get a demo before purchase for global company. Love the ease in use. Users caught on quickly after demo. Cons The cost..... compared to our previous system this was a little more.... but you get what you pay for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Stephanie T. Communications Coordinator Civic & Social Organization ### "Everbridge Tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 23, 2021 Pros I liked the ability to be able to record your own voice for phone call messages. This was a nice touch. Cons The training was lengthy and difficult. It was also very hard to focus on listening to training sessions with a computer voice and not an actual recording or teacher. The platform was complicated and not always user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jim M. EM Coordinator Government Administration ### "AlertSense Killed Everbridge" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 1, 2020 inherited this system and switched when ALertSense came along Pros Nothing! Ease of use and customer service were poor. Cons dollars per customer service, as in too many dollars fro what the product offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175907/Mass-Notification/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [AlertMedia vs Everbridge Mass Notification](https://www.capterra.com/compare/175907-176123/Mass-Notification-vs-AlertMedia-Mass-Notification)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)