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Everbridge Mass Notification

Everbridge Mass Notification

4.3 (20)
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Recent review

"Everbridge Review"

5.0

Jon S. - Business Continuity AnalystMay 22, 2024

STARTING PRICE

$5000

per year

Free Trial
Not Available

EASE OF USE

4.3/5

Based on Capterra user reviews

What is Everbridge Mass Notification?

Everbridge Mass Notification enables organizations to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive solution keeps your contacts informed before, during, and after all events, incidents, and emergencies. The solution features analytics, GIS capabilities, and flexible contact management?for public and employee alerts. Customers with global contacts can leverage a single access point to notify contacts and manage contact data.

Do you work for Everbridge Mass Notification?Claim this product profile

Compare with a popular alternative

Everbridge Mass Notification

4.3 (20)
Everbridge Mass Notification

VS.

USD $5000.00
Per Year
USD $25.00
Per Month
Starting Price
Free Version
Free Trial
Free Version
Free Trial
Pricing Options
24
17
Total Features
0
6
Total Integrations
4.3 (20)
4.4 (165)
Ease Of Use
3.5 (20)
4.0 (165)
Value For Money
4.0 (20)
4.1 (165)
Customer Service

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Everbridge Mass Notification Reviews

Showing 5 of 20 reviews
Overall
4.3
Ease of Use
4.3
Customer Service
4.0

Pros

  • This is a nice looking program with a somewhat intuitive flow when you understand how it works.

  • It definitely is a great way to notify large groups of people particularly with alerts that could pertain to safety for everyone to be aware of.

  • I use this product often during the week and am very pleased with it.

  • It has been good and beneficial to help everyone stay informed.

Cons

  • The training was lengthy and difficult. It was also very hard to focus on listening to training sessions with a computer voice and not an actual recording or teacher.

  • Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.

  • A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function.

  • Repeated updates can be annoying. Instead of a single message, every update is sent whether or not information changes.

Most Helpful Reviews for Everbridge Mass Notification

Syed Saqib A. avatar
Syed Saqib A.
Operations Engineer
Computer Software, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 8, 2019

"A Decent "Collaboration" tool"

Overall: A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done

Pros: Reachability to people cannot be made easier. Lets you work with great mobility Very intuitive user interface.

Cons: Should provide a feature for knowledge base articles or documentation to be stored Should also provide more flexibility in duration of broadcast Should improve the navigation

Jon S.
Business Continuity Analyst
Financial Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 22, 2024

"Everbridge Review"

Overall: I have used Everbridge Mass Notification with multiple organizations. The ability to get the message out to large groups quickly, especially in emergent situations is absolutely critical.

Pros: The ability to quickly communicate to an entire organization or specific group of people in a quick efficient manner.

Cons: Sometimes the different modules feel disconnected from each other in design and use.

Reasons for Choosing Everbridge Mass Notification: Unknown. This product was implemented prior to my tenure with my current organization.
Verified Reviewer
project manager
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
February 13, 2024

"Best notification system "

Pros: This software is very easy to use with a lot of powerful features. All messages can be send in mass which is very impressive

Cons: pricing is high compare to other alternatives. Reporting and dashboard reporting can be improved even more

Switched From: RedFlag
Verified Reviewer
Sr. Director, Operational Risk and Strategy
Food & Beverages, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 21, 2022

"Crisis Management Tool for Our Teammates - Everbridge Mass Notification"

Overall: Everbridge is a core foundation to our risk and security program. It allows us to quickly get a hold of our teammates and make them aware of any event that may impact their health or safety. It also allows them to respond to notifications.

Pros: Everbridge is very simple to use but very powerful. It integrates into our HRIS system, removing the burden of adding or removing employees (contacts). It allows us to create groups (manually or automatically).

Cons: Reporting and dashboard reporting needs to be improved in Everbridge. It's also difficult to create rule-based groups.

Alternatives Considered: AlertMedia
Cindy M. avatar
Cindy M.
911 dispatcher
Telecommunications, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 14, 2019

"everbridge"

Overall: I use this product often during the week and am very pleased with it

Pros: I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!

Cons: To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email