# MachShip Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MachShip Software - reviews, pricing plans, popular comparisons to other Freight products and more.

Source: https://www.capterra.com/p/175936/Machship

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# 

 MachShip Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MachShip

## What is MachShip?

MachShip is the simplest, most complete cloud based Freight Management System on the market for wholesale, distribution & e-commerce businesses. Bring your own rates and existing carrier partnershipswere not a freight broker. We help you connect with your multiple carriers and receivers to save time and achieve unparalleled control and visibility over your freight as it makes its journey from you to your customers. Get Prices, Book & Track Jobs, Print Labels, Reconcile Invoices in one system

## What is MachShip used for?

[Freight](https://www.capterra.com/freight-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

A$549

Usage Based, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MachShip

4.8 (24)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

A$549

Usage Based, Per Month

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (24)

Ease Of Use

4.8 (138)

Value For Money

4.8 (20)

Value For Money

4.6 (133)

Customer Service

4.8 (24)

Customer Service

4.7 (138)

## MachShip alternatives

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

[4.7 (46)](https://www.capterra.com/p/152285/FreightPOP/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/175936/Machship/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.8 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Shipment Tracking

4.6 (18)

100.00% of 18 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Dispatch Management

4.9 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Rate Management

4.6 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Document Management

4.4 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Customer Management

4.5 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

MachShip 25 features

Outsource and manage third party logistics

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Store and organize information about customers and previous interactions

A website or login for customers to access information

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

Intended to be used by freight brokers and logistics companies

Management of inbound and outbound shipments in the context of international trade

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services

Trucks that do not reach full load and can be shared

Manage and track customer orders for goods, investments, or any other purchases

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods

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Features

4.7 (24)

4.7

Based on 24 reviews

## Pricing

Value for money

4.8 (20)

Basic

A$549.00

Usage Based,Per Month

Value for money

4.8 (20)

4.8

Based on 20 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[

Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (24)

4.8

Based on 24 reviews

## User reviews

Overall rating

4.8

Based on 24 reviews

Filter by rating

5(19)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Slav M.

QLD Ops Manager

Warehousing

### "Machship is ok"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 23, 2025

Overall - no major issues, I wish there would be a bit more customisation to the integration and API

Pros

It works ok. we don't get to use it too much but when we do it is ok, it integrates with our Transvirtual

Cons

It can be pretty big and complicated upfront then you try learning it, not very intuitive GUI either

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

John L.

GM

Logistics and Supply Chain

### "Why wouldn't you go with Machship"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2025

Top notch, having the visibility of shipments and shipping in one location makes it extremely easy for our clients

Pros

Setup team has been amazing the customer support and ease of use has been fantastic. Bugs and issues all sorted in the testing phase.

Cons

We least like paying for things however this seems to be definately worth it and value for money. really can't ask for more from the team there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sam T.

Customer Service Officer

Logistics and Supply Chain

### "Great CS guides and staff!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

I enjoyed using MachShip and found any negatives easily outweighed by the positives. Customer service response times alone were beneficial, and the requirements to keep everything precise also mean that it's more customisable.

Pros

The MachShip system is easy to use and the guides are intuitive to assist in finding the right information quickly. The use of images, text, and video in help guides means you can always find a quick answer. Customer support was very responsive and when bugs did arise they were managed quickly with transparency on how it was fixed.

Cons

There is a lot of manual coding required to get it set up, and small changes can lead to the full set up not working, so it's important to get tiny details accurate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Donovan B.

Dispatch Supervisor

Consumer Goods

### "Definitely a plus for our business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2023

Overall Machship has helped streamline our dispatch process making it easier to know where our jobs are and when our customers can expect them to be delivered.

Pros

I like the simple and straightforward layout, and the ease with which jobs can be added. I liked being able to import customer addresses en masse. Having frequent locations and frequent items makes job entry fast and easy. I like the layout of the consignment screen because it makes data entry very easy. The online help articles and customer support team are excellent.

Cons

The 'Companies' section isn't intuitive and it's not very clear what the purpose is or how to set it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Craig C.

General Manager

Automotive

### "Machship, we should have got onboard sooner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2023

The staff at Machship have been easy to deal with. Our business is a little different to others with the varying oversize items we ship. Machship have always found a solution to our probnlems

Pros

Machship has enabled our sales team to provide consistent and accurate shipping quotes, which quotes also including all surcharges. In the 6 months we've been using Machship, we've been refunded over $6000 from freight carriers that have overcharged us during this period, these carriers no longer over charge us. Machship has also sped up our dispatching time and tracking is now simple as we don't have to deal with each carriers tracking systems separately.

Cons

No international consignments. I believe this is being worked on currently

Alternatives considered

[Shippit](https://www.capterra.com/p/159624/Shippit/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

James F.

Director

Retail

### "Fantastic support from the Machship team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2023

We wanted to provide free shipping to everyone who's shipping cost would be less than $120, but also provide discounted shipping based on cart value to everyone else. I don't think there is any other solution our there that would have been able to accomplish this.The Machship team were able to help us get this done super quickly. Honestly, I'm was stressed about whether or not we could find the functionality to match our needs, and Machship really delivered!

Pros

We needed a complex integration into our online store, with special rules and conditions to dictate the end customers pricing. The team was able to help us with this really quickly.

Cons

The Machship plugin for woo-commerce is not readily available online, but the team sent it to me immediately upon request, so wasn't really an issue at all.

Alternatives considered

[Shippit](https://www.capterra.com/p/159624/Shippit/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Adam O.

National Operation Manager

Warehousing

### " Machship intergration @ Toshiba (Australia) Pty Ltd"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2023

Overall experience exceeded expectations with customer support in real time & follow up check ins from on boarding team & BDM.

Pros

Integration & on boarding support from the team was exceptional. Post go live support & fine tuning has been trouble free further enhancing the use within our business.Holistic visibility for leaders & users has been the business critical enhancement we most like from Machship.

Cons

Nothing missing as such but looking forward to the international integration piece to link our NZ customer base into Machship

Alternatives considered

[Sendle](https://www.capterra.com/p/268017/Sendle/)

Reasons for choosing MachShip

Multi carrier intergration, cost & local support/development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Arshdeep S.

Operations Manager

Hospital & Health Care

### "MachShip Best Freight Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2022

Pros

MachShip integrations with freight carriers, e-commerce websites & ERP make it a powerful freight management software. These integration capabilities helped us to increase our productivity and efficiency. MachShip has enabled us to provide a better customer experience. The support from the MachShip team is phenomenal.

Cons

MachShip is complex to understand from an admin point of view, but the Machship team helps you to overcome this hurdle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Liz S.

Online Consultant

Wholesale

### "Invaluable addition"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2022

The program has provided our customers with competitive shipping quotes, customer service provided by MachShip has been exceptional, overall MachShip has leveled up our online retail

Pros

Ease of use, the program is very easy to use by all departments

Cons

intermittent unresponsive quotes, however, this is generally a feedback issue from the couriers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PW

Peter W.

General Manager- Operations

Wholesale

### "Machship User Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2022

Very pleased the functionality, reporting, and easy of use.

Pros

Best feature is the simplicity of creating and booking consignments, once set up the pallet dimensions are easily accessed for simple consignment creation

Cons

Some of the rate card updates are very complex, simple % rate increases are easy but complex rate card updates are quite longwinded and complex

Reasons for choosing MachShip

Machship is commonly used in the Hardware Industry and it has helped us tremendously when transitioning across to other carriers to have the skills already in our team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175936/Machship/reviews/)

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