--- title: "MachShip Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MachShip Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/175936/Machship/" page_type: "product" language: "en" --- # MachShip Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MachShip ## What is MachShip? MachShip is the simplest, most complete cloud based Freight Management System on the market for wholesale, distribution & e-commerce businesses. Bring your own rates and existing carrier partnershipswere not a freight broker. We help you connect with your multiple carriers and receivers to save time and achieve unparalleled control and visibility over your freight as it makes its journey from you to your customers. Get Prices, Book & Track Jobs, Print Labels, Reconcile Invoices in one system ## What is MachShip used for? [Freight](https://www.capterra.com/freight-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price A$549 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MachShip?[Manage this product listing](https://www.g2.com/products/machship/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MachShip 4.6 (25) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price A$549 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (25) Ease Of Use 4.4 (164) Value For Money 4.6 (21) Value For Money 4.2 (159) Customer Service 4.6 (25) Customer Service 4.4 (164) ## MachShip alternatives Highest Rated [Fresa XPress](https://www.capterra.com/p/143442/Fresa-XPress/) [4.8 (164)](https://www.capterra.com/p/143442/Fresa-XPress/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143442/Fresa-XPress/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239697/MyCarrier/) [DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/) [4.5 (239)](https://www.capterra.com/p/265434/DAT-Load-Board/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265434/DAT-Load-Board/) [View all alternatives](https://www.capterra.com/p/175936/Machship/alternatives/) ## FAQs about MachShip Overview ### Which roles and teams benefit most from MachShip? MachShip is most used by logistics and operations teams, including dispatch supervisors, freight coordinators, and operations managers, who need to manage shipping workflows, carrier selection, and delivery visibility. Customer service teams use it to resolve shipment issues quickly, while executives and business owners monitor transport performance, costs, and operational efficiency. Answer based on 25 reviews Overview ### What company size and industries is MachShip built for? MachShip is built mainly for small wholesale, distribution, and e-commerce shipping operations, with 76% of reviewers from small businesses and Warehousing leading at 20%. Retail and Wholesale each account for 16%, with additional use by midsize firms at 16% and enterprises at 8%, primarily for freight. Answer based on 25 reviews Features and Usability ### What are the key features of MachShip? MachShip offers freight and transportation management features like 3PL Management, Booking Management, Dispatch Management, and Shipping Management. It also includes Shipment Tracking, Delivery Tracking, Order Tracking, Real-Time Notifications, Rate Management, Invoice Management, Accounting Integration, customizable reports, and API access for connecting shipping, customer, and accounting workflows. Integrations ### Which third-party tools and platforms does MachShip integrate with? MachShip integrates with NetSuite and WooCommerce, both confirmed by reviewers, and connects to 10 third-party tools overall. Catalog integrations also include Shopify, BigCommerce, Dynamics 365 Business Central, Cin7 Core, Linnworks, and MYOB Acumatica, covering ecommerce, ERP, and warehouse management workflows. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does MachShip offer? MachShip provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, self-paced reference, and recorded learning materials for teams getting started with the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does MachShip offer, and how do users rate the experience? MachShip offers email/help desk support, an FAQ/forum, and a knowledge base. Users generally describe support as fast, responsive, and helpful during setup, onboarding, and issue resolution. Help guides are seen as easy to follow, though some users found parts of the user documentation unclear and needed extra assistance. Answer based on 10 reviews ## Features AI summary Based on 1,030 Freight reviews Capterra data shows that buyers of freight software rank the following features as their top priorities: - **Shipping Management** (**44%** of reviewers rated this feature as critical) - **Transportation Management** (**50%**) - **Quotes/Estimates** (**48%**) MachShip supports all three of the features reviewers consider most important: **Shipping Management**, **Transportation Management**, and **Quotes/Estimates**. Together, these capabilities help businesses coordinate shipments, manage transport operations more efficiently, and create accurate pricing for customers, allowing teams to improve delivery planning and respond to shipping needs with greater confidence. Quotes/Estimates 4.7 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Dispatch Management 4.9 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Shipment Tracking 4.5 (19) 100.00% of 19 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Rate Management 4.4 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Customer Management 4.4 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Document Management 4.4 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location MachShip 28 features ### All Features - 3PL Management: Outsource and manage third party logistics - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - For Freight Operations: Intended to be used by freight brokers and logistics companies - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Pricing: Provide standard pricing options that can be customized by customer. - Quotes: Create and manage personalized quotes for freight services. - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods --- Get Advice We can help you find the software with the features you need. Features 4.5 (25) 4.5 Based on 25 reviews ## Pricing Value for money 4.6 (21) Basic A$549.00 Usage Based,Per Month Value for money 4.6 (21) 4.6 Based on 21 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[ Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Unleashed](https://www.capterra.com/p/126644/Unleashed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (25) 4.6 Based on 25 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(19) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Christian S. Owner Retail ### "Bad integration support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 20, 2026 Pros Their price comparison is good and it helps us make labels faster. I do like using their system overall but their integration support is outrageously bad. Cons Their system is incredibly complicated and instead of helping you integrate accounts they give you horrible instructions on integrating. They expect you to know all of this terminology and if you're too confused they charge you hundreds of dollars to integrate a simple API. It should be two fields to fill in, instead it's pages of very bad instructions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Slav M. QLD Ops Manager Warehousing ### "Machship is ok" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 23, 2025 Overall - no major issues, I wish there would be a bit more customisation to the integration and API Pros It works ok. we don't get to use it too much but when we do it is ok, it integrates with our Transvirtual Cons It can be pretty big and complicated upfront then you try learning it, not very intuitive GUI either Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. GM Logistics and Supply Chain ### "Why wouldn't you go with Machship" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 Top notch, having the visibility of shipments and shipping in one location makes it extremely easy for our clients Pros Setup team has been amazing the customer support and ease of use has been fantastic. Bugs and issues all sorted in the testing phase. Cons We least like paying for things however this seems to be definately worth it and value for money. really can't ask for more from the team there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sam T. Customer Service Officer Logistics and Supply Chain ### "Great CS guides and staff!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 I enjoyed using MachShip and found any negatives easily outweighed by the positives. Customer service response times alone were beneficial, and the requirements to keep everything precise also mean that it's more customisable. Pros The MachShip system is easy to use and the guides are intuitive to assist in finding the right information quickly. The use of images, text, and video in help guides means you can always find a quick answer. Customer support was very responsive and when bugs did arise they were managed quickly with transparency on how it was fixed. Cons There is a lot of manual coding required to get it set up, and small changes can lead to the full set up not working, so it's important to get tiny details accurate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Donovan B. Dispatch Supervisor Consumer Goods ### "Definitely a plus for our business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2023 Overall Machship has helped streamline our dispatch process making it easier to know where our jobs are and when our customers can expect them to be delivered. Pros I like the simple and straightforward layout, and the ease with which jobs can be added. I liked being able to import customer addresses en masse. Having frequent locations and frequent items makes job entry fast and easy. I like the layout of the consignment screen because it makes data entry very easy. The online help articles and customer support team are excellent. Cons The 'Companies' section isn't intuitive and it's not very clear what the purpose is or how to set it up. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Craig C. General Manager Automotive ### "Machship, we should have got onboard sooner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2023 The staff at Machship have been easy to deal with. Our business is a little different to others with the varying oversize items we ship. Machship have always found a solution to our probnlems Pros Machship has enabled our sales team to provide consistent and accurate shipping quotes, which quotes also including all surcharges. In the 6 months we've been using Machship, we've been refunded over $6000 from freight carriers that have overcharged us during this period, these carriers no longer over charge us. Machship has also sped up our dispatching time and tracking is now simple as we don't have to deal with each carriers tracking systems separately. Cons No international consignments. I believe this is being worked on currently Alternatives considered [Shippit](https://www.capterra.com/p/159624/Shippit/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JF James F. Director Retail ### "Fantastic support from the Machship team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2023 We wanted to provide free shipping to everyone who's shipping cost would be less than $120, but also provide discounted shipping based on cart value to everyone else. I don't think there is any other solution our there that would have been able to accomplish this.The Machship team were able to help us get this done super quickly. Honestly, I'm was stressed about whether or not we could find the functionality to match our needs, and Machship really delivered! Pros We needed a complex integration into our online store, with special rules and conditions to dictate the end customers pricing. The team was able to help us with this really quickly. Cons The Machship plugin for woo-commerce is not readily available online, but the team sent it to me immediately upon request, so wasn't really an issue at all. Alternatives considered [Shippit](https://www.capterra.com/p/159624/Shippit/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Adam O. National Operation Manager Warehousing ### " Machship intergration @ Toshiba (Australia) Pty Ltd" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 Overall experience exceeded expectations with customer support in real time & follow up check ins from on boarding team & BDM. Pros Integration & on boarding support from the team was exceptional. Post go live support & fine tuning has been trouble free further enhancing the use within our business.Holistic visibility for leaders & users has been the business critical enhancement we most like from Machship. Cons Nothing missing as such but looking forward to the international integration piece to link our NZ customer base into Machship Alternatives considered [Sendle](https://www.capterra.com/p/268017/Sendle/) Reasons for choosing MachShip Multi carrier intergration, cost & local support/development. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Arshdeep S. Operations Manager Hospital & Health Care ### "MachShip Best Freight Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2022 Pros MachShip integrations with freight carriers, e-commerce websites & ERP make it a powerful freight management software. These integration capabilities helped us to increase our productivity and efficiency. MachShip has enabled us to provide a better customer experience. The support from the MachShip team is phenomenal. Cons MachShip is complex to understand from an admin point of view, but the Machship team helps you to overcome this hurdle. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Liz S. Online Consultant Wholesale ### "Invaluable addition" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2022 The program has provided our customers with competitive shipping quotes, customer service provided by MachShip has been exceptional, overall MachShip has leveled up our online retail Pros Ease of use, the program is very easy to use by all departments Cons intermittent unresponsive quotes, however, this is generally a feedback issue from the couriers Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/175936/Machship/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fresa XPress vs MachShip](https://www.capterra.com/compare/143442-175936/Fresa-XPress-vs-Machship)