Who Uses This Software?

Businesses of all sizes can start immediately with the free Starter package. As the business scales up its digital customer care via website, mobile or social, it can opt-in for Touch Enterprise.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Discounts on bulk packages. Customized pricing for Enterprise customers.
  • Free Version
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    24/7 (Live Rep)

Vendor Details

  • Clickatell
  • www.clickatell.com
  • Founded 2000
  • South Africa

About Clickatell Touch

Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty.

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Clickatell Touch Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Clickatell Touch Reviews

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