Payroll4Free.com

Payroll4Free.com


2.5 / 5
3 reviews

Who Uses This Software?

Small businesses.


Average Ratings

3 Reviews

  • 2.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.50/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Payroll4Free.com
  • www.payroll4free.com/
  • United States

About Payroll4Free.com

Our software was designed to accommodate all payroll situations from simple to complex, while staying secure and easy to use.


Payroll4Free.com Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Payroll4Free.com Reviews Recently Reviewed!


Capterra loader

Worst software, worst company

Jan 29, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: There is literally nothing good about this software. Avoid at all costs! I guess the price is on the cheap end, but you will pay for it in every other way.

Cons: This software was terrible every step of the way. It's not cloud-based, and there's not even a Mac version, so I literally had to buy a PC to be able to run it. I only did so because it was "Free" (turned out not to be free as the name implies). It was like logging into software from the 90s. Horribly slow, hard to use, terrible interface. I dreaded running payroll every week. I only stuck with them because our number of employees was so low.

Overall: While the software is AWFUL, the corporate team and customer support are somehow even worse. They take days (or weeks) to answer emails (if at all), and when you call to ask for help on something, they tell you to "just wait until you get emailed back." I closed my business mid-way through the year, meaning I didn't need to pay for them to process payroll any more, so I terminated payroll services. I still thought I would at least be able to go in and get my W-2s at the end of the year, since I paid for their services for half of the year, but they won't give me them and won't tell me what my other options are. I am now two days away from needing to send my W-2s to employees and they won't talk to me on the phone and I'm waiting for them to respond with unhelpful emails. This company is the worst and I would avoid them at all costs.

Not fancy, but does the job

Aug 01, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software takes the guess work out of running payroll for my domestic employee. I don't pay under the table, and the thought of figuring out the federal and state taxes, etc. on my own was really daunting. It only takes me a few minutes each pay period to run payroll and generate a pay slip. At tax time I was able to very easily generate the appropriate documents for my own filing and to provide to my employee. And you definitely can't beat the price (free)!

Cons: This software is definitely a bit dated, and sometimes it's a tad slow, but it gets the job done a lot faster than I could've on my own. Account set up took a bit of time, especially because as a truly free user (some tiers of users do pay a fee), I wasn't a top priority, and they were busy at the end of the quarter. However, after I provided a few forms, they did get me set up, and it's been smooth sailing ever since.

Overall: This software makes running payroll for my single domestic employee painless.

I would not recommend

Jan 30, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to do my own payroll was the only feature I liked

Cons: Not exactly the easiest to navigate. Support not very good either. Long hold times.

Overall: I would not recommend this company. I called to try and get my records from 2018 when I used them. They told me since I cancelled my service, that I only had 6 months to get the information I needed for tax filing. Told me it was on the piece of paper I signed when I asked for the service to be stopped. Called them and was put on hold 5 times for over 15 minutes, only for them to tell me that they do not hold records after 6 months when a service is cancelled and that they purged them. Both my accountant and attorney said this is illegal and that by law if they were filing taxes for me, that they have to keep my records on file. Finally talked to the CFO and she said the same thing. But she is going to talk to technical support to see if records can be retrieved and how much it would cost. I doubt I will get a return phone call.