Connect Space

CS Desk POS Ticketing


5 / 5
5 reviews

Who Uses This Software?

Event planners in charge of planning up to 30 events per year with attendees ranging from 50 to 1000 that want to leverage a great product and support team to accelerate their event success.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9,500.00/year
  • Pricing Details
    $850 Per station, per day with Connect Space license.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Connect Space
  • www.connect.space
  • Founded 2012
  • United States

About CS Desk POS Ticketing

Built for State Associations and Corporate teams of 2 or more people. CS Desk is a connected event platform that enables planners to effectively manage all of their events. We want to accelerate your event success, not stifle it, so we made the platform easy to learn and provide you with the support you need to get things up and running quickly. Manage everything from registrations to speakers in our core product Connect Space.


CS Desk POS Ticketing Features

  • Attendee Segmentation
  • Badge Printing
  • Data Import/Export
  • Data Synchronization
  • Guest List Management
  • Guest List Search
  • Lead Capture
  • Multi-Event Management
  • QR Codes
  • Reporting/Analytics
  • Ticketing
  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

CS Desk POS Ticketing Reviews Recently Reviewed!


Capterra loader

Essential event partner

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Flexible. Scalable. We've been using Connect.Space to run our event for a few years. I couldn't imagine managing so many moving parts (and attendees) without them. The platform eliminates several of the headaches and frustrations event planners deal with every day.

Cons: The new speaker submission review modes were a bit confusing at first but helped streamline our process.

Overall: Connect.Space has vastly improved the customer service experience for our conference attendees while made my job (and life) easier.

Their technology is essential. Their user support is even better. We love Connect.Space.

Vice President - Business Development

Aug 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am able to create and manage the event by myself without a lot of complexity.

The ability to create multiple events.

Lots of functions and flexibility to create events pages or hide areas that are not needed.

Cons: It would be good to get the text editor consistent across all of the different text fields. Being able to add bold, italics, etc would be helpful everywhere.

I believe there are still some issues on emails coming out of the system and going to junk or spam.

I would also recommend a ADMIN REFERENCE EVENT NAME/TITLE be added to the overall event. This would be something that is not visible to the attendees, but easily referenced by the admin user. I am having a hard time keeping our events (named similar) separate across the platform. I would much prefer to have a Type 1, Type 2, Type 3 text add ability to help me keep everything straight.

I liked the ability to go directly from event to excel on reports. The email additional step is not bad as it is very timely. However, if there starts to be a lag in the report ask to email, then that could become a challenge.

Please add a date & time to the user registrations in the user detail. They are in the excel file export, but not in the system when you click on a user.

Overall: Excellent.

Great product

Aug 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Assist planners in easily registering participants

Cons: we have requested and recommended some tweaks in flexibility of some items we would like to report

Overall: Connect Space customer service has been very responsive to all of our requests. We will continue to use in future meetings.

Connect Space review

Aug 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the agenda feature. I can easily add a speaker, session description and info.

Cons: Generating reports can be confusing. I usually just want a layout of the person info & which sessions they registered for. This gives too many options and I never know which one to click on to get the right report.

Connect Space is great!

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software was user friendly and easy to use. Connect Space staff are responsive, helpful and friendly.

Cons: It didn't help us to sell registrations to the event; it doesn't sync easily to other platforms, etc.

Overall: Working with Connect Space was a great experience. They were responsive and helpful when we had issues with the software and are always working to improve. The software was straightforward and easy to use.