# Groundwork Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Groundwork Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/176039/Groundwork

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# 

 Groundwork Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Groundwork

## What is Groundwork?

Payments processing tool that enables sports teams to perform online transactions through automated payments and reminders.

## What is Groundwork used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Other, Per Month

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Groundwork

4.8 (15)

VS.

[4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$12

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (15)

Ease Of Use

4.5 (26,482)

Value For Money

4.9 (15)

Value For Money

4.3 (20,330)

Customer Service

4.9 (15)

Customer Service

4.2 (20,586)

## Groundwork alternatives

[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/176039/Groundwork/alternatives/)

## FAQs about Groundwork

Overview

### Which roles and teams benefit most from Groundwork?

Groundwork is most used by club leaders, treasurers, and administrative teams that manage memberships, registrations, and finances. Communications directors use it to keep members informed, while teachers and team managers rely on it to coordinate schedules, participant details, and day-to-day program operations across clubs, teams, and community organizations.

Answer based on 15 reviews

Overview

### What company size and specific industries is Groundwork built for?

Groundwork is designed for sports leagues, clubs, and teams of various sizes that need a payment platform for collecting fees and tracking payments. It fits organizations in the sports and recreation sector, especially those handling autopay, one-time and recurring payments, and offline cash or check records.

Features and Usability

### What are the key features of Groundwork?

Groundwork offers ACH payment processing, electronic, online, mobile, and in-person payments, plus partial payments and recurring subscription billing. It also includes billing and invoicing, expense tracking, transaction history, alerts and reminders, a client portal and self-service portal, and customizable reports with real-time reporting.

Pricing

### How much does it cost and what fees or limitations are included?

Groundwork starts at $12 per month for the Basic plan built for teams and clubs, and $16 per month for the Advanced plan built for larger clubs. Both plans include a $25 returned item fee and a $25 card chargeback fee, plus features like auto-billing, auto-reminders, debit cards, and bill pay.

Integrations

### Which third-party tools and platforms does Groundwork integrate with?

Groundwork integrates with Contractor Foreman. The catalog and reviewer data provided here identify Contractor Foreman as the named third-party platform connected with Groundwork, making it the primary integration to note for construction workflow and lead management use cases.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Groundwork offer?

Groundwork provides live online sessions, webinars, and documentation for training and onboarding. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does Groundwork offer?

Groundwork offers email/help desk and chat support. Support experiences are not described in reviewer feedback here, so no claims can be made about response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

In-Person Payments

Transactions that typically involve face-to-face interactions between the payer and the payee

Groundwork 11 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Monitor and record expenses such as purchases or charges incurred

Transactions that typically involve face-to-face interactions between the payer and the payee

Clients can submit payments via mobile devices

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Online portal through which end users can access the system, manage tasks, or obtain information

Get Advice

We can help you find the software with the features you need.

Features

4.7 (15)

4.7

Based on 15 reviews

## Pricing

Value for money

4.9 (15)

[View pricing plan details](https://www.capterra.com/p/176039/Groundwork/pricing/)

Basic

$12.00

Other,Per Month

It includes:

-   $25 Card Chargeback Fee
-   $25 Returned Item Fee
-   2 Debit Cards
-   Account Opening
-   Auto-Billing
-   Auto-Reminders
-   Bill Pay- Free for First 5 Checks
-   Create Budgets
-   Debit Cards
-   Freeze Cards
-   Mobile Deposit- Free for First 10 Checks
-   Share Budgets With Families
-   Team Assistants
-   Then $1/Deposit
-   Then $2/Check
-   Track Expenses

Advanced

$16.00

Other,Per Month

It includes:

-   $25 Card Chargeback Fee
-   $25 Returned Item Fee
-   2 Account Signers
-   2 Debit Cards
-   2 Debit Cards/ Deposit Account
-   Account Opening
-   Auto-Billing
-   Auto-Reminders
-   Billpay
-   Bill Pay- Free for First 5 Checks
-   Budgeting
-   Create Budgets
-   Debit Cards
-   FDIC-Insured Team Deposit Accounts
-   Freeze Cards
-   Instant Internal Transfers
-   Mobile Deposit
-   Mobile Deposit- Free for First 10 Checks
-   Multiple Admin Users
-   Payments
-   Share Budgets With Families
-   Team Assistants
-   Then $1/Deposit
-   Then $2/Check
-   Track Expenses

Value for money

4.9 (15)

4.9

Based on 15 reviews

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## Support, customer service and training options

Customer Service

4.9 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (15)

4.9

Based on 15 reviews

## User reviews

Overall rating

4.8

Based on 15 reviews

Filter by rating

5(12)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

Jordon H.

Owner

Construction

### "Improving client experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 18, 2022

Pros

We love the aesthetic improvement that Groundwork provides. We appreciate how easy it was to set up and use. The Groundwork team was helpful and answered all of our questions.

Cons

We haven't found anything about Groundwork that we do not like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BJ

Bethany J.

Teacher

Music

### "Large Teams Welcome Here"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 21, 2019

Hands down, the customer service and ease of use have combined to be the selling point for our organization.

Pros

The ease and organization of the software has been wonderful - especially for our very large "team". We also really appreciate and value the customer service response time and overall helpful-ness of the staff.

Cons

We wish this software would somehow be able to show/track negative balances. For example, if we do a fundraiser ahead of an upcoming "fee", it would be nice to enter/allow fundraiser profit to show a negative balance - thus to lower "fees" as they are scheduled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MO

Maureen O.

Communications Director

Sports

### "Great For Non Profit Sports teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2019

Pros

This software helps us save time. With the online payments, we no longer have to send out monthly invoices go to the bank, worry about bounced checks - all payments are on time & automatic. Our members also love it, it is easy to use & you can manage your entire family (if on the team) as well as other teams if they use it from one dashboard. It is easy to change payments (dissounts) add offline payments (fundraisers) and add additional payments during the year.

Cons

Players are alphabetized by first name.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Monty M.

Owner

Sports

### "Groundwork Has Been Great For Us"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2019

The staff is always quick to respond and very helpful.

Pros

Groundwork allows my organization to stay very organized and on top of payments.

Cons

Would like more features that are detailed for each player. More flexibility on setting up payments. Option to use money through the account instead of transferring.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Mary F.

Registrar

Sports

### "Groundworks Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2019

Pros

Honestly I like everything about Groundworks. As both an administrator on the billing side and a user through a different sports team I have found the use of Groundworks to be easy and the people who work their are knowledgeable, efficient and always willing to help no matter what time. Set up is very simple and the software is easy to understand even for the least experienced software user. The product came highly recommended and I can see why. Have yet to find something I don't like about it.

Cons

Truly I haven't yet found anything I do not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tiffany D.

Treasure

Non-Profit Organization Management

### "Completely satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2019

Very easy to work with, response time is quick.

Pros

Easy use, our parents used it. Most successful year in collecting money

Cons

Nothing it was very easy to use. Made our day to day function easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Laura H.

Team Manager

Sports

### "As a Team Manager, Groundwork makes my life easier! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2019

Pros

The ability to track past due payments and send reminders to team members has been a lifesaver. I know that we have had a much better track record of getting payments in a timely manner. Our players love the ability to have a monthly, predictable payment.

Cons

I would like to be able to bulk edit individual player payments as well as track and leave notes when I adjust a payment amount.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Andrew B.

Club President

Sports

### "Groundwork Works for Us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2019

We are extremely happy with Groundwork Team Payments. We currently have 80% of our club fees and registration payments being entered in Groundwork and we are exploring ways to migrate even more of those other payments over. The customer service is top notch. The team has provided me with answers to all of the questions I have had in an extremely timely manor.

Pros

The Groundwork payment solution has made billing families for their club fees very easy for us. Knowing that once we add a player to a team and submit the payment schedule to the application, Groundwork emails the families to approve the payments and add their credit card/banking information. The application also reminds the families when a payment fails. Most of the time the families update their information to resubmit the payment with out any interaction from our staff!

Cons

It may just be the level of service that we have, but all of our administration is done through one account. We have multiple club directors and others individuals with financial access in our organization but we haven't been able to get each user separate credentials to access the Groundwork Administration page. It's not ideal from this perspective but we are making it work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Angie B.

Administrative Director

Sports

### "Best Decision!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2019

Groundwork is one of the best decisions we have made as a club. It has been such a great solution to our payment processing.

Pros

Saves us time and money as a club, by freeing us up to focus on other things besides chasing payments. Outstanding, fast customer service. The software is easy to use and, once set up is completed, it pretty much runs itself. We only have to check on any problems (missed payments, failed payments, etc).

Cons

Reporting-specifically the download to Quickbooks didn't work for us, so we still have a manual entry process. But it is still much simpler than it used to be.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jennifer S.

Treasurer

Sports

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2018

Wonderful customer service, easy to use and this is the best product we have used!

Pros

Our company enjoys how easy it is to take online payments from our club players. The setup is so easy and user friendly

Cons

I wish that we could personalize emails that go out to the parents when we first set them up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176039/Groundwork/reviews/)

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