# UpToDate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UpToDate Software - reviews, pricing plans, popular comparisons to other Decision Support products and more.

Source: https://www.capterra.com/p/176042/UpToDate

---

# 

 UpToDate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

UpToDate

## What is UpToDate?

UpToDate is an online, continuously updated clinical decision support resource that helps more than 2 million medical professionals worldwide make more informed treatment decisions. UpToDate is like having an experienced colleague by your side — a colleague deeply knowledgeable about the latest medical advances in over 12,000 topics across 25+ clinical specialties.

## What is UpToDate used for?

[Decision Support](https://www.capterra.com/decision-support-software/)

Top alternative

Featured

Overall rating

Based on 92 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UpToDate

4.8 (92)

VS.

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (92)

Ease Of Use

4.8 (247)

Value For Money

4.4 (55)

Value For Money

4.7 (185)

Customer Service

4.6 (40)

Customer Service

4.8 (215)

## UpToDate alternatives

[4.5 (389)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/)

Starting price

$1851.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (19)](https://www.capterra.com/p/150505/Ganacos/#reviews)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (6,069)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (124)](https://www.capterra.com/p/172674/airfocus/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176042/UpToDate/alternatives/)

## FAQs about UpToDate

Overview

### What problems does UpToDate solve?

UpToDate solves the problem of clinicians wasting time on unreliable searches by giving doctors, nurses, PAs, medical assistants, and students one searchable source for current guidelines, drug dosing, diagnosis, treatment pathways, and patient handouts. It supports point-of-care decisions, telephone triage, research follow-up, and continuing education in hospitals and clinics.

Answer based on 47 reviews

Overview

### Which roles and teams benefit most from UpToDate?

UpToDate is most used by physicians, physician assistants, nurse practitioners, pharmacists, and medical trainees who need fast, evidence-based clinical guidance. Care teams rely on it to verify diagnoses, treatment plans, and drug information at the point of care, while students and residents use it to support learning and case preparation.

Answer based on 91 reviews

Overview

### What company size and industries is UpToDate built for?

UpToDate is for clinicians, physicians, and medical professionals, with the strongest use among small businesses at 47% and Hospital & Health Care organizations at 46%. It also serves enterprises at 37%, plus Medical Practice at 30% and Health, Wellness and Fitness at 14%, often for Medical Practice Management.

Answer based on 91 reviews

Features and Usability

### What are the key features of UpToDate?

UpToDate includes core clinical reference features such as medical topic search, full-text summaries, treatment and condition guidance, and decision-tree flowcharts. Differentiating features include Lexicomp drug monographs, EMR/EHR integrations, printable patient education content, CME tracking, and mobile access for hospital and clinic use.

Answer based on 47 reviews

Overview

### How well does UpToDate work in hospitals?

UpToDate supports hospital care well with fast access to current clinical guidance, drug information, and patient handouts. Physicians, residents, and inpatient teams often rely on it during rounds and bedside decisions, though subscription costs, network-based access limits, and occasional authentication or update interruptions can create friction.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does UpToDate integrate with?

UpToDate integrates with Epic, Microsoft Teams, Microsoft 365 Copilot, NextGen, Suki, TrakCare, and eClinicalWorks. These integrations cover electronic health records, collaboration, and clinical documentation tools, giving healthcare teams access across widely used platforms.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does UpToDate offer?

UpToDate provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does UpToDate offer?

UpToDate provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. Users generally describe the service itself as helpful and current, but support feedback is mixed, with some reporting slow, unhelpful, or rude responses when handling login and subscription problems.

Answer based on 9 reviews

Features and Usability

### How good is the medical topic information in UpToDate?

UpToDate provides broad, current medical topic coverage with evidence-based articles, summaries, and related links that help clinicians and students research diagnoses and treatment. Healthcare professionals value the depth and organization, but some find certain topics dense, text-heavy, or harder to scan quickly without simpler explanations or more visuals.

Answer based on 20 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Healthcare

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Software designed for the healthcare industry

AI/Machine Learning

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Historical Trend Analysis

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Review data from past periods to reveal recurring tendencies

Self Service Data Preparation

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access, combine, transform, and store data without the help of an IT department

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Analysis Tools

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Analyze survey results via statistical testing or crosstabs directly within the software

UpToDate 13 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Support tool that enables users to progress through a series of steps to solve a problem

Software designed for the healthcare industry

Use AI to generate content in the form of text, images, videos, etc.

Review data from past periods to reveal recurring tendencies

Collect information from multiple sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Access, combine, transform, and store data without the help of an IT department

Set up connections to third-party platforms to improve business processes

Features

4.7 (92)

4.7

Based on 92 reviews

## Pricing

Value for money

4.4 (55)

Value for money

4.4 (55)

4.4

Based on 55 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[

eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[

Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)[

NextGen](https://www.capterra.com/p/144594/NextGen/)[

Epic](https://www.capterra.com/p/126804/Epic/)[

EPIC](https://www.capterra.com/p/10010540/Destiny/)[

EPIC](https://www.capterra.com/p/16868/CCRM/)

## Support, customer service and training options

Customer Service

4.6 (40)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (40)

4.6

Based on 40 reviews

## User reviews

Overall rating

4.8

Based on 92 reviews

Filter by rating

5(82)

4(6)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

OR

Omasiel R.

practitioner

Health, Wellness and Fitness

### "Get updates daily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2026

The overall experience with UpToDate has been an amazing while using on a daily basis. Also, the references help to find some content.

Pros

Easy to locate the information.i really enjoy reading about treatment management of the disease process of psychiatric disorders.

Cons

The least about UpToDate that I encountered is the lack of highlighted areas for providers to bookmark.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

PMHNP

Mental Health Care

### "Extensive and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 14, 2025

Pros

It is the most up to date and extensive information you can find regarding the medical field. It includes almost any topic you can imagine with tables/charts/illustrations to help understand the topic and use for quick references. I especially find it helpful to use it for my CEUs.

Cons

The cost is increasing each year which makes it difficult for a small clinic to continue using it. There are also limited interaction checks for supplements which more and more patients are taking these days.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HV

Harsha V.

Resident physician

Hospital & Health Care

### "My Go-To clinical resource- uptodate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2025

UpToDate has become one of my most trusted clinical tools during residency. I rely on it heavily especially during night shifts when I need fast, evidence-based answers and don’t have immediate backup. It’s helped me manage everything from neutropenic fever to anticoagulation in thrombocytopenia. The visual layout, drug checker, and specialty breadth make it ideal for high pressure situations. While the interface could be more user-friendly, the clinical value is undeniable. It’s an essential part of my workflow and a resource I recommend to every new trainee.

Pros

1) The charts and tables are incredibly helpfulthey let me scan key information quickly, whether I’m reviewing cancer staging, antibiotic choices, or treatment algorithms. 2) The drug interaction checker is a lifesaver during night shifts, especially when managing complex patients with renal or hepatic impairment. 3) Mobile access is seamless. I’ve used it during rounds, signouts, and even while walking between units. 4) Content updates are timely, and I’ve noticed guideline changes reflected quickly, which helps me stay clinically current.

Cons

\-The interface isn’t intuitive for new users. Early on, I found the layout and search results overwhelming and had trouble locating the exact section I needed. Navigation takes practice—even now, I sometimes scroll through multiple headings before finding the most relevant content. It’s expensive without institutional access. I’m fortunate to have it through my program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mustapha A.

Student

Hospital & Health Care

### "A Great Resource For Medical Students "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 3, 2025

On the whole, my experience with UpToDate is quite good. It's a valuable tool for me as a learner to keep abreast and improve my knowledge. The material is clear, thorough, and dependable. I am certain I could apply it for clinical work as well as homework. For anyone really interested in medical knowledge and practice, the data given is unquestionably worth it even if the price is a little disadvantage.

Pros

I am quite grateful for the thorough and trustworthy material. For students, it is an excellent tool for study and gathering current data on many medical subject. I can depend on the data it offers on evidence-based background to help me grasp difficult ideas. Since the search feature is user-friendly, I may soon get what I require for study or projects.

Cons

One major drawback is that it has to be paid for. I can only get it when connected to my hospital's Wi-Fi network, which might be inconvenient if I require it at home or far from the hospital. Access without any constraints would make it far more valuable if I had access on the run.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Andrew S.

Professor

Education Management

### "Terrible app! Hard to access."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 29, 2024

Terrible experience. I would not recommend the app to anyone.

Pros

Once you manage to get in the program is fine. The trouble is that the access is made so unnecessarily difficult that it requires each time to reset my password.

Cons

Access to content is made unnecessarily difficult. Password often is not recognized, it locks one out after several attempts, customer service is slow. I use this app occasionally, perhaps every 2-3 months, but EACH time is so difficult that I give up. For a paid service, this gets a zero.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Steven G.

Staff Physician

Hospital & Health Care

### "UpToDate User Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 27, 2023

Overall my experience has been excellent. I use this service instead of other ones as it is superior in many ways.

Pros

Lexicomp service for drug information. Breadth and depth of reference material. Accuracy of material.

Cons

The price is high. The process for reviewing and submitting continuing medical education credits is onerous and time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nicole S.

Nurse Practitioner

Hospital & Health Care

### "Great program for medical practices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 8, 2023

Great program that I use daily to check on current medical guidelines or use to refresh myself on any medical topic.

Pros

Has all the most current info on thousands of topics. Info supported by current research. It is like an entire medical encyclopedia at the click of my mouse or on my phone app. Virtually eliminates the need for textbooks.

Cons

Expensive for single users, but my organization purchased this program for our entire staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OG

Olyaad G.

Pharmacist

Pharmaceuticals

### "Pharma"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 18, 2023

Pros

All contents in uptodate have reference and updated. And also easy to use.

Cons

It needs payment and not work offline. Difficult in remote.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pedro P.

Médico

Health, Wellness and Fitness

### "Melhor software médico"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 6, 2023

Utilizo o UpToDate há mais de 10 anos e considero a melhor opção para me manter atualizado na minha profissão.

Pros

Melhor e mais completo software médico. Textos bem completos, dezenas de especialidades e atualizado frequentemente. Utilizo diariamente para estudar temas da minha especialidade e de outras especialidades.

Cons

O preço é um pouco caro, mas ainda assim vale a pena.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

chrys g.

physician

Hospital & Health Care

### "UpToDate -stay at the frontier of medical knowledge and advancement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 29, 2022

I have been using UpToDate for years! It is my first Go-To when I have a medical question. References and recommendation are truly kept up to date. It is well trusted and extensively used throughout my medical system. Thank you!

Pros

UpToDate is exactly that! So Up To Date, with references and recommendations, that it makes it the first and most trusted source for medical information. THANK YOU to the UpToDate team!

Cons

I really have no complaints, UpToDate is easy to search and easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176042/UpToDate/reviews/)

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