# Survey Planet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Survey Planet the right Survey solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176104/Survey-Planet/reviews

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Survey Planet

4.6 (54)

[View alternatives](https://www.capterra.com/p/176104/Survey-Planet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Survey Planet

Ease of use

4.8

Customer Service

4.6

## Pros and Cons in Reviews

Percival F

OwnerEntertainment, Self-employedUsed the software for: I used a free trial.

“I really appreciate the simplicity with which the site can be used, and how fast you can churn out a poll, quiz, survey, test or any other sort of answer-reliant means of questioning one could need.“

July 15, 2025

SR

Samantha R

Office Finance ManagerInsurance, 11 - 50 employeesUsed the software for: 1-2 years.

“The customization on the free version is extremely limited but the cost of a plan is hard to justify when only using casually.“

March 18, 2026

Stacey S

Owner and operatorConsumer Services, Self-employedUsed the software for: I used a free trial.

“So basically, if you need a simple, powerful, and unlimited survey tool without a high price tag, look no further than SurveyPlanet.“

October 31, 2025

Percival F

OwnerEntertainment, Self-employedUsed the software for: I used a free trial.

“So many of the worthwhile features are stuck behind Survery Planet's Pro subscription, even basic things like changing the color of the page.“

July 15, 2025

Steven M

system techniqueManagement Consulting, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“Thanks to its visually well-crafted design, it's easy to share surveys and can be answered from any device for the client's convenience.“

September 3, 2025

Steven M

system techniqueManagement Consulting, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“Surveys are boring to answer, and clients often don't answer them because they're long or don't catch their attention.“

September 3, 2025

Steven M

system techniqueManagement Consulting, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“With Survey Planet, you can have a design that's attractive, easy, and quick to answer, which has led to a greater number of responses.“

September 3, 2025

SS

Sam S

Product ManagerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months.

“Not as polished as competitors like Survey Monkey.“

March 28, 2025

## Showing most helpful reviews

Showing 1-25 of 54 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Iman G.  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Extremely Easy to Use"

January 15, 2025

5.0

It gives a lot of features in the free package which gives you barely any room to complain about. Great App overall!

Pros

The best thing is it's very intuitive UI and experience. It is much less time consuming to create and publish surveys. We can edit the questions on the go with lot of different options to set our preferred type of surveys. Definitely saves a lot of time compared to other survey apps with lot of pre-built templates.

Cons

No cons I can think of the moment, maybe there can be a trial of Pro version so we can test the AI survey feature.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Google forms is a bit complex to setup for first-time users. This app makes every step extremely easier.

Review Source

DC

Dawn C.  
Counselor Educator  
Mental Health Care  
Used the software for: 6-12 months

### "Simple but can handle complex functions"

April 15, 2025

5.0

The cost was appropriate, the decision trees were very easy to use, and it didn't take more that 30 minutes to set up a complicated series of questions for my qualitative dissertation. It was easy to set up my consents, demographics, and questions all on one survey.

Pros

It was really easy to use and was intuitive. It made wonderful charts and comparisons. It was very easy for my participants to use.

Cons

I can't think of anything I didn't like. It was simple, straightforward.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Survey Planet

As I wrote above, the other was more expensive and didn't meet my expectations.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

The other was very expensive, and I didn't like the difficulty of setting everything up.

Review Source

DC

Daniel C.  
Benefits and Compliance Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Survey Planet review"

May 30, 2026

4.0

Pros

The pre-made themes that were offered were a nice feature and the app as a whole allowed me to customize/personalize my survey.

Cons

I only used Survey Planet a few times and was on the free plan due to the minimal time i needed to spend on the project I was working on. As with most platforms, the free plan did not have as many tools as the paid plan. Certain options such as exporting to CSV were limited on the free version.

Review Source

Percival F.  
Owner  
Entertainment  
Used the software for: I used a free trial

### "A Decent Survery/Quiz Tool"

July 15, 2025

3.0

Survey Planet is an okay tool for free users, and an amazing on for Pro users. At it'e core, it can do anything someone needs without fancy flourishing, and when it's free, would be best used for teachers, small groups, or individuals.

Pros

I really appreciate the simplicity with which the site can be used, and how fast you can churn out a poll, quiz, survey, test or any other sort of answer-reliant means of questioning one could need.

Cons

So many of the worthwhile features are stuck behind Survery Planet's Pro subscription, even basic things like changing the color of the page. Hugely disappointing.

Review Source

SR

Samantha R.  
Office Finance Manager  
Insurance  
Used the software for: 1-2 years

### "Survey Planet for Small Business - Casual Use"

March 18, 2026

4.0

Overall, Survey Planet has given us the ability to prove compliance with training that is mandated by the ESA. Furthermore, it has made it easier to hear the opinions of our employees anonymously so we can ensure we are providing a safe and secure work environment.

Pros

Survey Planet is very easy to use and it is has simple set ups. The ability to set up multiple different kinds of surveys has been beneficial for us. We have used these forms for a variety of different reasons that vary from compliance to employee engagement. For example: we have set up a survey to complete Health and Safety quizzes to remain compliant in our province but we have also generated a survey for employee engagement ideas. The results are easy to understand and have been valuable data for our company.

Cons

The customization on the free version is extremely limited but the cost of a plan is hard to justify when only using casually.

Alternatives considered

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Survey Planet

Ease of use and ability to use a free version that still functions even though it lacks the ability to customize.

Review Source

MU

Maria U.  
Customer Support Manager  
Management Consulting  
Used the software for: 1-2 years

### "The Perfect Business Surey Software "

December 16, 2024

5.0

Pros

For business surveys, Survey Planet offers great features and has been very capable. I like that this software makes getting feedback easy. Comes with awesome survey templates that are ready to use.

Cons

No regrets with Survey Planet. Has worked well.

Switched from

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

With this product, handling business surveys, and collecting feedback has been amazing and we made the switch considering its better and refined features.

Review Source

Stacey S.  
Owner and operator  
Consumer Services  
Used the software for: I used a free trial

### "SurveyPlanet a high-end, pocket-friendly survey creator platform..."

October 31, 2025

5.0

So basically, if you need a simple, powerful, and unlimited survey tool without a high price tag, look no further than SurveyPlanet. SurveyPlanet is an excellent user-friendly platform that provides exceptional value, especially for those who need to frequently collect a lot of feedback.

Pros

What i liked most was the ease of use and interface, focusing on speed i was able to create my first professional survey in less than 15 minutes. The design is incredibly clean, intuitive and fast. The best feature had to be the value and being able to create unlimited questions and responses for free, making this a major benefit. Unlike other platforms.Also it offers many pre written templates, making it a huge time saver.

Cons

While the free version is amazing, sometimes i felt myself wishing i had access to advanced features like question branching for more complex logic without upgrading. However for a basic survey it is flawless.

Review Source

Steven M.  
system technique  
Management Consulting  
Used the software for: 6-12 months

### "I create, share, and analyze surveys."

September 3, 2025

5.0

Surveys are boring to answer, and clients often don't answer them because they're long or don't catch their attention. With Survey Planet, you can have a design that's attractive, easy, and quick to answer, which has led to a greater number of responses.

Pros

It's an easy-to-use tool from the start for creating custom surveys with images, logos, fonts, and pre-designed templates. This makes the creation process quick and creates an attractive design so the client can answer the questions carefully. Thanks to its visually well-crafted design, it's easy to share surveys and can be answered from any device for the client's convenience. This results in a greater number of responses and a perfect analysis of each question asked.

Cons

The free plan is very simple and doesn't offer the extensive tools the paid plan offers. I prefer the paid plan to have all the tools enabled.

Review Source

Ryan P.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great UIX and speedy time"

October 30, 2025

5.0

Overall it was pretty intuitive and simple to navigate as well as quick to be able to leave reviews that don't take a super long time to complete.

Pros

easy to understand UIX layout makes doing thorough surveys fast and easy without sacrificing quality.

Cons

I didn't like that I couldn't find some of the past products that I have used and wanted to review on this platform.

Review Source

Nicholas T.  
Sales  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Why Surveys Matter"

December 4, 2025

5.0

Overall, we liked survey planet and will use it again, the good outweighed the bad and it made for a good experience

Pros

It was super easy to use and very user friendly, and the pre usage template we used through our organization made it helpful to send them out

Cons

It was not as user friendly as I had hoped at times, and it was not the easiest tool to use, and the paid plans were a bit pricey

Review Source

IG

Ivery G.  
Customer Advocate  
Consumer Services  
Used the software for: I used a free trial

### "Easy Peesy"

March 19, 2025

4.0

Overall, a great experience. Got the job done!

Pros

The free plan is a major advantage, it's easy to use and offers unlimited surveys. If you want more then you have the option of the Pro version, which gives you access to more features.

Cons

The limitation of customizations on the free plan

Review Source

HW

Hsiang-Hua W.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use"

March 10, 2025

4.0

I honestly don't have a lot of bad experiences with this site. It has been easy for me to write surveys.

Pros

It was easy to use and it was easy for me to navigate.

Cons

You don't get pay from every single survey you did on the site.

Review Source

DC

Desiree C.  
Peer support worker  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Survey Planet easy for all"

December 12, 2024

4.0

Loved it. Designing surveys with Survey Planet is super easy and with the free option it saved me a good deal of money.

Pros

I love that so much is offered for free use. You can make a great survey using that version. One of my favorite things they offer free is the ability to have help wording your questions appropriately. That's so helpful when creating professional surveys.

Cons

I was disappointed that you couldn't add pictures without paying for an actual subscription. The prices monthly may be to pricey for someone who may only need to make one or two surveys.

Review Source

SS

Sam S.  
Product Manager  
Telecommunications  
Used the software for: Less than 6 months

### "A good survey alternative"

March 28, 2025

4.0

Pros

I like the free plan that helps you learn and get going before a larger commitment.

Cons

Not as polished as competitors like Survey Monkey.

Review Source

João V.  
IT Analyst  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "SurveyPlanet is a good review builder."

October 16, 2021

5.0

SurveyPlanet has been a great way to get feedback on the development and products/services being offered. Surveys are easy to do and also to send to users.

Pros

SurveyPlanet software has great template and survey creation features. It's something easy to build and send users to respond. The response analysis functionality is very good and helps to analyze users' opinions and create statistical reports. It's easy to customize and has great performance on Windows.

Cons

SurveyPlanet can add more templates with new updates. What you have is great but there could be more to help us.

Review Source

Response from Survey Planet

October 21, 2021

Hi João! Thank you for your feedback! If you have any suggestions for new templates please send them to feedback@surveyplanet.com

AJ

Alex J.  
Head of Market & UX Research  
Financial Services  
Used the software for: 1-2 years

### "Very low cost, but fairly limited functionality"

June 15, 2022

4.0

Largely positive when dealing with short, simple surveys. Doesn't have the same degree of functionality as surveymonkey but you get what you pay for and most of the time we could find a way around it (even if it made for quite a clunky experience for respondents).

Pros

We used this software to run some very short and basic surveys with our customers. $20 a month and cancel anytime makes it one of the cheapest options available.

Cons

The features are very basic. Skip logic and question branching are limited and you can't pipe text from previous answers into later questions.

Review Source

VR

Verified Reviewer  
Director, Small Business Center  
Higher Education  
Used the software for: 1-2 years

### "A good replacement for other freemium survey services"

July 2, 2018

5.0

It was a great replacement for other similar survey software

Pros

The freemium level is pretty robust. I was able to use to place Survey Gizmo when they no longer grandfathered the higher levels of usage after year.

Cons

Nothing so far. The freemium is quite limited, but for the most part will get the job done for basic surveys and numbers.

Review Source

CI

Cortney I.  
customer service  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Company! I love Survey Planet"

June 22, 2022

5.0

I contacted Survey Planet customer support and they responded in minutes, making everything very easy to understand and get started.

Pros

I like that Survey Planet makes it easy for employees to take the surveys and for the company to receive the data they provided for great feedback.

Cons

The only thing i disliked about Survey Planet is that it has limited question types, and the panel purchase option is not integrated.

Review Source

VB

Vittal B.  
Chief Product and Strategy Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Flexible feedback workflows with survey planet"

June 4, 2025

5.0

As a product team who regularly validates hypothesis, Survey Planet was well known in the office as we needed a agile surveying solution. We’ve compressed the life cycle of feedback from days to hours. And we’re making UI/UX decisions that are now based on fast, real data not guesses.

Pros

We’ve used Survey Planet for internal and external surveys to great effect. Its clean UI and question branching logic are solid for rapid prototyping.

Cons

Perhaps it could be better API access or deeper integrations we had to build a work around to Zapier limit to sync results into our BI dashboard.

Review Source

JW

Josephine W.  
Practioner  
Hospital & Health Care  
Used the software for: 6-12 months

### "User friendly "

September 16, 2025

5.0

Great experuence overall. Did the job needed with exceotional results. Platform that i highly recommend

Pros

Easy to use. User friendly. Support is great.easy to create surveys and go through the data collected

Cons

Can be a little overwhelming at first but once you get the hang of it and navigate everything it really is so simple

Review Source

WE

WILLIAM E.  
QA Specialist  
Biotechnology  
Used the software for: 2+ years

### "So close to 5 stars!"

July 23, 2025

4.0

Survey Planet is a great value and is a software I would both recommend and will continue to use myself from time to time. While not my top choice, this is a great software that easily accomplishes what it sets out to do!

Pros

Survey Planet has visuals that are very pleasing to the eye. These visuals make surveys easier to take without being thoroughly bored in the process.

Cons

While Survey Planet is somewhat user friendly, I did feel that this is where there is some room for improvement in the software. I have used similar software that is much more intuitive to use without any training or practice.

Review Source

NS

Natasha S.  
homemaker  
Hospitality  
Used the software for: 1-2 years

### "good software to use "

April 29, 2025

5.0

Pros

easy to use and for businesses and survey takers and like mind people

Cons

nothing everything works fine and i had no problems with this software

Review Source

MO

Melissa O.  
Aesthetician  
Cosmetics  
Used the software for: 6-12 months

### "Easy to use, good and useful! "

May 14, 2025

5.0

Pros

SurveyPlanet is a straightforward and easy-to-use platform designed for anyone looking to create professional surveys without hassle. Its clean and intuitive interface allows users to build surveys quickly, even without technical skills. With a wide range of question types, customizable themes, and pre-made templates, it’s perfect for gathering feedback, conducting research, or engaging an audience.

Cons

Limited features on the free plan, such as export options and custom branding, can be restrictive. Other than that all is good.

Review Source

JM

Jessica M.  
Customer Service  
Logistics and Supply Chain  
Used the software for: 2+ years

### "A survey tool that is simple yet powerful"

February 2, 2025

5.0

It has been great for helping me collect feedback swiftly and efficiently whether on work projects or events I am hosting in my personal life. It’s a go-to tool for no-frills survey needs.

Pros

Survey Planet makes it very easy to create and share surveys. The interface is simple, and the unlimited question and answer limit offered on the free plan is a major plus.

Cons

The design and customization options are a bit lacking and advanced features, like logic branching, require a paid subscription.

Review Source

christopher H.  
owner  
Construction  
Used the software for: I used a free trial

### "Okay experiance"

July 4, 2025

4.0

for the most part it does what its designed to do and you get out of it what you pay for or dont. want more features ull have to upgrade

Pros

pretty user friendly. with pre made themes at your disposal. free plan comes with unlimited surveys and responces

Cons

Lacks access to advanced features like exporting results (CSV/PDF), question branching, and image support.

Review Source

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