# Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Redzone the right OEE solution for you? Explore 282 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews --- Redzone 4.9 (282) [View alternatives](https://www.capterra.com/p/176109/Redzone-Productivity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 4th, 2026 # Reviews of Redzone Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews Hands-on manufacturing coaching support 100% positive reviews out of 75 Most reviewers describe coaching as highly valuable, providing tailored guidance, practical training, and fostering team engagement. Melissa B Packaging Manager, 51 - 200 employees. "The coaches work one on one and in group settings to help everyone gain a comfort level using the applications." Technical glitches and sensor problems 48% negative reviews out of 58 Some users report bugs, sensor inaccuracies, and update-related glitches occasionally disrupt workflows and require engineering support. Noe B Operations Manager, 201 - 500 employees. "One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed. " Enhanced factory communication platform 100% positive reviews out of 25 Most reviewers indicate communication tools streamline collaboration, allowing easy sharing of updates, media, and cross-shift messages. Withaya C engineering and maintenance supervisor, 51 - 200 employees. "Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the problem without attending because of better communication." Real-time production transparency 100% positive reviews out of 20 Most users report visibility enables immediate access to performance data, helping quickly identify issues and drive improvements. Chris D Production manager, 51 - 200 employees. "That level of transparency makes it much easier to stay on top of performance and quickly spot issues. " ## Showing most helpful reviews Showing 1-25 of 282 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer K. Plant Manager Food & Beverages Used the software for: Less than 6 months ### "Realtime Easy to Use OEE Improvement Tool" July 10, 2024 5.0 Excellent Tool, Simple Continuous Improvement Hands-On Training, Great In-Person Support. Pros Redzone gave us the ability to unlock capacity by accelerating efficiency and shrink improvements using real time data, simple continuous improvement tools, and easy to use iPad/Apple based technology. Our plant achieved 65% OEE in the first 90 days. We were able to achieve in days what typically takes months thanks to Redzone. Cons That we didn't make the decision to implement and launch sooner. Review Source ML Maxwell L. Quality Supervisor Food Production Used the software for: 1-2 years ### "Oh Snap Redzone" July 24, 2025 5.0 I have spent a lot of time with Redzone and learning it and making checks for it, and I have spent so much time because I believe that Redzone is capable of enhancing our business. \[sensitive content hidden\] have been great helps with expanding our knowledge and providing feedback on how we can utilize Redzone even past where we thought possible. Pros Redzone is extremely helpful with keeping all of our checks organized and easy to access, while also providing more certainty and reliability to what our checks are looking for. Redzone allows me more time to work on other tasks while still being able to stay informed of what is happening in real time. Cons There are some interface or mechanical problems for checks that Redzone does not have that this miss gets felt. I wish that there could be a way to unselect options in an option list when not needed, plus it's hard to believe that Redzone doesn't have a way to include section titles in the reports that it makes. Review Source PB Preston B. Assistant plant manager Consumer Goods Used the software for: 1-2 years ### "Deforest Redzone " May 23, 2025 5.0 This experience has been way above expectations. We have had \[sensitive content hidden\] on site rolling out all 3 Redzone modules, and has been by our side every step of the way. Available for any questions when he is not on site, and VERY good at working the floor level employees. Pros I love the engagement on the floor, and the passion that has developed from the operators with their performance. Cons I have truly enjoyed everything about Redzone so far. The experience of rolling out Redzone, the easy use, and the data that comes out is phenomenal. Review Source FA Francisco A. Senior Planner Paper & Forest Products Used the software for: 1-2 years ### " \[sensitive content hidden\] Made Training Fun and Accessible for Everyone!" March 5, 2025 5.0 I just had to take a moment to share how amazing Coach \[sensitive content hidden\] has been during our rollout of Redzone at the Royal Paper 17th location! Honestly, she deserves all the praise. One of the biggest challenges we faced was that many of our associates speak Burmese and Spanish, and I was worried about how that might impact the training. But \[sensitive content hidden\] handled it like a pro! She has a natural gift for teaching and created an environment where everyone felt comfortable, regardless of their language skills. She used simple and clear explanations, along with lots of visuals and hands-on activities, which made a huge difference. I saw team members who were nervous at first gradually become more confident as they learned the new system. \[sensitive content hidden\] never made anyone feel left out; she even set up extra sessions for those who needed a bit more focus and attention. Thanks to her patient and supportive approach, our team can now navigate Redzone with ease, and it’s made our workflow so much smoother. It’s incredible to see how her dedication has transformed our group’s confidence and efficiency. \[sensitive content hidden\], you are truly a rockstar! Thank you for your hard work, enthusiasm, and for believing in us all. If you ever need a recommendation, I’m here to sing your praises! Pros Real-time data, mobile access, user friendly and streamlined efficiency. Cons Dependence on Internet Connectivity and initial learning curve. Review Source TA Tanner A. Process Improvement Leader Food & Beverages Used the software for: 1-2 years ### "OH Snap Redzone Leader Review" June 10, 2025 5.0 Overall experience has been great. Support is always there from our initial coach, \[sensitive content hidden\] and our sustainment coach, \[sensitive content hidden\]. \[sensitive content hidden\] did a good job providing the base framework to get us started as \[sensitive content hidden\] would come in and provide the extra push for the obsession and provide insight on our way of doing things the Redzone way. Launching items were always limited on time and resources sometimes but having the extra push did help us. Pros The ability to provide insight to from the frontline and to also provide communication back to the front line from anyone in an organization Cons The transparency of what the software and tools require from personnel resource and what they need to do to truly make Redzone work effectively. We found out more as we learned about module implementation and had to adapt vs attempting to be prepared. Review Source NFB NOOR FASHADYLA B. ASSISTANT MANAGER, QUALITY ASSURANCE Food & Beverages Used the software for: Less than 6 months ### "Automated Data Capture and Effortless Compliance Tracking" December 10, 2025 5.0 The management team can now instantly view productivity and compliance results, which is a significant improvement compared to the past when many administrative tasks required much more effort and produced less accurate data. Pros Data capture is now automated, allowing us to view trends instantly. Compliance has also improved, making it much easier to track documents and ensure that the necessary checks are completed at the appropriate times. We no longer have to sift through stacks of paper to review and sign off on documents, as everything is now accessible through an iPad. Cons We are still having difficulty configuring triggers so that the correct check automatically appears at the appropriate time. Additionally, during the sign-off process, we can only void checks; we are not able to delete or cancel any records. Review Source RL Rachel L. Director of Technical Services Food Production Used the software for: 1-2 years ### "Everyone get's a voice" July 23, 2025 5.0 Redzone has provided accountability, communication, and engagment across all levels of our organization and our operational efficiencies show that this has positively improved our business. Also-I love \[sensitive content hidden\]. She's the bomb.com Pros Communication for people that normally aren't heard on the floor, or their voice is too quiet-they can be seen and heard. It provides accountability for all to see. Cons You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation. Review Source FM Frank M. Plant Controller Consumer Goods Used the software for: 1-2 years ### "Plant Controller" June 6, 2025 5.0 Tremendous experience. Glad we have had the opportunity to work with \[sensitive content hidden\] and team throughout the onboarding. Pros The workforce engagement, seeing our front line team come with solutions and ensuring compliance to our standard operating procedures. Cons Tableau interfaces haven't been as user friendly as I would have expected. Redzone analytics is also not very customizable. Review Source LH Liz H. Senior Accountant Food Production Used the software for: 6-12 months ### "Redzone live" August 6, 2025 5.0 We implemented Redzone over this past year at Plant 2 and are now moving forward with adding the product over at our Plant 1. Pros Support for setup and managing was great. Product is paying for itself by identifying our trouble shooting areas for our heavier lines of product. Cons Initial cost is high due to tablets and tv's needed to show the live activity. Plus, the sensors needed at each point of the line. Review Source JK John K. Plant Manager Food Production Used the software for: 6-12 months ### "Exceeding Expectations" April 8, 2025 4.0 Very positive. I liked the concept before I started working with RZ, but the reality was far above expectations. \[sensitive content hidden\] has been an excellent and critical asset to the Team. I came into RZ implementation a couple years after the start and she boot-strapped my understanding and capabilities such that I could champion for progress and continued implementation on my own. I would not be where I am, and my plant would not be as engaged, without her encouragement and knowledge. Wish I had RedZone in my prior plants. Pros Communication, upward and downward, that leads to ownership by all. Cons Would like to be able to pull more data / trending. Quite possible the ability exists as I continue to learn the finer details as I explore the systems. Review Source CV Charlène V. Quality manager Food & Beverages Used the software for: Less than 6 months ### "Thank you Redzone and kudos to the on-site coach !" April 25, 2025 5.0 We’ve had an amazing coach guiding us through the process. \[sensitive content hidden\] , our on-site coach, managed to motivate and involve all employees; from production line workers to administrative teams ensuring an efficient implementation of Redzone. She was very understanding and actively listened to everyone’s feedback in order to adjust the app’s settings accordingly. Pros Once you dig into it, the Redzone app is very intuitive and easy to use. We can clearly see the benefits of using Redzone to accurately measure our production performance and to gather all information in one app, which also allows us to record quality control checks and follow-ups. Cons Redzone is only compatible with iOS devices. Depending on the product information and type you need to integrate into the Redzone app, it can be quite time-consuming. Review Source IL IGNACIO L. Maintenance superintendent Paper & Forest Products Used the software for: Less than 6 months ### "Absolutely love Redzone (HIGH FIVE TO @REDZONE)" March 5, 2025 5.0 Happy to learn all Redzone involve including the professionalism of our couch \[sensitive content hidden\] the best! learning new tasks every day and see how employes from different departments communicates through Redzone, again quick responses and countless all the good results by the end of the day collecting pictures, videos and sharing knowledge from one shift to other. Pros On how easy and fast is for every department to report a machine issue, also the easy and quick respond from my department to production through Redzone Cons That when I'm traying to send a message to a team member and the internet connection is not strong on off Review Source GF Golnaz F. Manager Food & Beverages Used the software for: Less than 6 months ### "Awesome experience with Redzone" February 1, 2025 5.0 Great experience, a supportive and knowledgeable coach and support team. User friendly, mobile and tablet friendly. Pros Enhanced Food Safety and Quality Compliance, improved communication and downtime reduction Cons No issue or downside so far. Great experience Review Source AV Amy V. VP Operations Consumer Goods Used the software for: Less than 6 months ### "Redzone gets an A+++" October 17, 2024 5.0 Our experience has been amazing. Everyone from sales to coaching has been nothing short of creating an experience for us. Not just a job to them. Pros Saco Foods prides ourselves in the programs we've implemented over the years to help employees feel engated, food safety, food quality and overall systems. My position involves Supplier Approval Programs so I have toured many facilities, and starting seeing Redzone pop up. I was intrigued. In further research I felt it was a great program to implement. We had no idea how great it would be. One of the most meaningful benfits of Redzone is the operator engagement. Putting all savings aside (and we have seen a 54% increase in OEE), our employees feel a part of the program and the company. They take ownership in themselves and in the company. People care and want you to know that, and they want to feel they're a productive part of the process. We cannot say enough good things about Redzone. Cons I have literally sat here and thought about how to answer this for 10 minutes. I come up with absolutely nothing. There have been no downsides from our experience! Review Source CG Cody G. VP of Manufacturing Consumer Goods Used the software for: 6-12 months ### "QAD Redzone Review by Ampro Industries" September 5, 2024 5.0 Pros From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, \[sensitive content hidden\], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition! Cons I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor. Review Source BR Brian R. Ops Supervisor Food Production Used the software for: Less than 6 months ### "Redzone Unlocking Our Potential" October 29, 2024 5.0 This has been a great experience. \[sensitive content hidden\] Has made this transition AMAZING. Pros Redzone is an effective manufacturing software solution that streamlines production processes and enhances efficiency. Its key features include robust production planning, and comprehensive quality control tools. The user-friendly interface makes it accessible for all staff levels, while strong reporting capabilities provide valuable insights for decision-making. Cons While Redzone offers a wide range of features and functionality, its complexity can be a bit overwhelming for new users. Review Source TH Tanongsak H. engineering manager Food Production Used the software for: Less than 6 months ### "only 1 month of usege and i can't live without it" October 8, 2024 5.0 i now have full visibility of the site wide maintenance task and we just finishing setting up centerline setting for machine changeovers. this function allows us to ensure the correct settings has been applied to each machine and makes changeover more effective. Pros I find Redzone very easy to use. i am the main user of the maintenance module, i use the maintenance dashboard for my daily overview of PM task. i can see what task has been completed and what task requires my attention and i can communicate directly with my team and help them resolve the problems promptly. Cons i find the centerline function very limited it doesn't allow flexibility such as data sheets where i can save the datasheet and resume when i completed my task. Review Source AS Alfredo S. Operations Manager Food Production Used the software for: 6-12 months ### "Effective Communication" July 25, 2024 5.0 Pros The OEE is updated instantly. I get to see all the chats and communication for the whole plant. This has help improve our inefficiencies and focused on our bottlenecks. The engagement is great with employees on the floor taking initiative to create action items. Cons The least is when action items are closed you are not able to see all action items closed to review history. Review Source ZB Zachary B. Saniation Supervisor Food Production Used the software for: 6-12 months ### "Enhancing Accountability and Communication in Sanitation Operations with Redzone" March 5, 2024 5.0 Pros Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best. I would also like to personally thank \[sensitive content hidden\] , our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. \[sensitive content hidden\] competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, \[sensitive content hidden\] patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. \[sensitive content hidden\] insights have boosted continuous improvement. We owe a great deal of our achievements to \[sensitive content hidden\] professionalism and support. Thank you, \[sensitive content hidden\] , for being an asset and driving force behind our journey towards operational excellence. Cons \-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform. Review Source CF Chris F. Director of Manufacturing Food Production Used the software for: 2+ years ### "Redzone" May 18, 2021 5.0 We are ultimately trying to improve both our communication on the shop floor in order to solve problems more effectively, as well as improve the OEE of our operation. Redzone has definitely helped us to do that. We still have areas to improve, but we have realized a 10-15% throughout the process of re-engaging Redzone. Our QA records are more thoroughly documented and our staff has taken more ownership. We have had a great experience with Redzone and I would recommend them to help other operations. Pros Our company had implemented Redzone about 5 years ago. Through a series of personnel changes, and company acquisitions, we used it, but not to the full potential. As we were acquired in 2020, our parent company was in the process of a Redzone roll-out to their facilities. We implemented a re-launch of the product starting in September 2020. We had a great coach \[SENSITIVE CONTENT HIDDEN\] who helped train some of our staff in both Redzone and Lean Mfg. methods. While we did not see as much of an increase in OEE as we had hoped through the re-launch, it provided us a good base. In 2021 - Q1, we launched the Compliance module to track our Quality. After the completion, we have seen a nice boost in OEE, as well as a reduction in some of our quality holds. The Compliance module ensures that our staff are keeping up with the required checks, and we have them take pictures of various items so that we have documentation. When we have had customer audits, it is very easy to pull up the data and many of our auditors have been impressed with the system. We have also branched out into safety audits using Redzone, and have the ability to take pictures, documents, etc. and broadcast them to TV’s that are spread out across the factory and use the system as a great communication tool. Cons Redzone is only available through iPads. There are times where it would be nice to have it more of a PC based software, but it isn’t the end of the world. We have our manager, supervisors, QA, and maintenance techs equipped with iPads so that they can always monitor. You can also get a license for Tableau in order to slice and dice the data into further detail. It is nice to setup reports and have dashboards. It does take some practice to learn the software, but the support group is very helpful. Review Source Response from QAD May 25, 2021 Thank you for the thoughtful review. Glad to see that you are having more success since the relaunch of your continuous improvement journey! EJ Eric J. VP & General Manager Food Production Used the software for: 6-12 months ### "Great product but very expensive" June 16, 2023 5.0 Our Coach \[sensitive content hidden\] is extremely knowledgeable about the products, she understands manufacturing environments very well, and she is very responsive when we reach out for help. \[sensitive content hidden\] did a great job overall of helping us get the most out of the platform and making it fit OUR specific needs, AND she is fun and engaging when leading/training the teams. Pros The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. The timing functions ensure on-time execution of quality checks and new checks are relatively easy to build. There is a great variety of structures/formats for the checks so really any task can be documented thoroughly and efficiently. The downtime communication and tracking, problem tracking, and communication tools (huddles, etc) are pretty effective. Cons Our environment is not a complex, highly automated, highly integrated system. It is fairly simple and therefore the OEE tracking was not very impactful and probably not worth the high cost. Review Source VR Verified Reviewer PMO Manager Food Production Used the software for: 1-2 years ### "Great experience! From scoping to integration and support." January 31, 2022 5.0 Pros The product user interface may look overwhelming at first, but it's actually very simple to use. The integration of production data with communications, RCPS, Kaizens, huddles, are the core strengths of this product. Cons user management could use a better process for batch edits. It could be done with the support team, but it'd be great if it can be done by the users. Also, the integration of data across multiple sites is something that could be improved on, for enterprises with a cross-regional scale with multiple sites, it can be challenging to manage, but overall this is a great product. Review Source Neil B. Chief Operating Officer Food & Beverages Used the software for: 2+ years ### "More than just an MES" April 13, 2021 5.0 Initially, we were seeking a better way to quantify our performance in a near live manner which brought us to an MES solution. When looking at the options available what we eventually uncovered was that the level engagement Redzone was able to create at the team member level superseded any benefits we were seeking around KPI reporting. Working in an industry that is heavily regulated, the paperless quality system also helps keep you organized and makes documents easily accessible when needed. Pros Though Redzone gets grouped as an MES, and it certainly has all the reporting and functionality of a conventional MES, it's true value lies with it being a transformational cultural tool for the team members manufacturing products. The software doesn't simply tell them how they are doing, but rather changes their behaviors and teaches them how to perform their jobs more effectively. This is done leveraging not only the software but also the Redzone coaches who work in the factories with your team and drive engagement and ownership. I have had opportunities to leverage Redzone in both plants I was responsible for managing, as well as with contract manufacturers, and every site that implements Redzone sees not only a dramatic uptick in manufacturing performance but a dramatic increase in employee engagement and morale. Cons The software is iOS based and there are no Windows desktop options. That being said, it is easy to work around this by leveraging iPad's and Smart TV's. Reason for choosing Redzone Redzone differentiates itself from other MES solutions by providing not only live visibility of line and plant performance, but by transforming your culture. Review Source Response from QAD April 15, 2021 Neil, thank you for this review. It is a very inciteful comparison to the MES category and the "More than an MES" is a great way of saying "Adds more value to your MES" as well. RL Ryan L. SQMS Manager Food & Beverages Used the software for: 2+ years ### "Redzone helped us unlock our potential" May 21, 2021 5.0 Overall our experience has been excellent; the software is stable, support has been quick to respond as we utilized new aspects of the software, our Redzone coach has been a valuable partner in our lean journey and at the end of the day Redzone played an important role in our success as a leader in safety, quality and reliability. Pros Previously we were collecting data at the end of the shift using spreadsheets and the lag between data recording and decision making left a lot of opportunity on the table. Not only did we get the relevant data faster so we could make quicker informed decisions, Redzone came along side us as our partner through their coaching program to help us teach our workforce to use that data themselves and make those decisions closer to the process and drive productivity. 3 years on and we still engage with Redzone through the coaching program as a learning partner. Cons Some constraints exist within the software - it is not fully customizable at the application level. It cannot be all things for all businesses which, like the iOS platform it is built on is both a strength and weakness. Reason for choosing Redzone We completed the opportunity blitz process hosted by Redzone which looked at our current productivity and projected productivity gain based on the historic post implementation performance within the Redzone community. This yielded a fairly straight forward ROI presentation; an ROI which we ultimately exceeded. The biggest differentiator between Redzone and the alternative solutions out there is the coaching and implementation program. You will get there faster and easier with the Redzone team without over extending your internal teams and IS resources. Review Source Response from QAD June 1, 2021 Thank you for the thoughtful review. Nice summary of an "excellent experience" Jagdeep P. Head of HSEQ Chemicals Used the software for: Less than 6 months ### "Redzone deployed on site" May 17, 2024 5.0 From inital pitch Redzone were very professional and had a good understanding of what we required. They got their model across and how the software works with engaging the workforce at the frontline. The coaching element also help to introduce new concepts to the wider team of lean management, kaiszen and continual improvement. The messaging and action management functions have improved collaboration bewteen teams and departments. As we have just come out of our 90 day deployment we have a strong foundation to continue building success. Pros Visual management of the site OEE performance. The ability to carry out Tier meetings using real time data. Reducing the non-value added time of collating and presenting data at meetings. Support for Redzone Coaches during the deployment. Cons Cost of implementation was high. Installation of sensors and associated network, purchase of hardware inc. TVs, Apple devices. 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