# QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QAD Redzone the right OEE solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews --- QAD Redzone 4.9 (281) [View alternatives](https://www.capterra.com/p/176109/Redzone-Productivity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Reviews of QAD Redzone Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews SH Sean H Asset Reliability SpecialistFood Production, 201 - 500 employeesUsed the software for: More than 2 years. “Throughout our time with Redzone he has been a great resource any time we need help configuring a data sheet, training operators on the basics of how to use Redzone, walking our middle and upper management team through how to look at the data we are getting from Redzone and make informed decisions, and many other situations.“ April 22, 2026 NB NOOR FASHADYLA B ASSISTANT MANAGER, QUALITY ASSURANCEFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months. “Additionally, during the sign-off process, we can only void checks; we are not able to delete or cancel any records.“ December 10, 2025 vC vina C SENIOR PRODUCTION ENGINEERFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “Frontline operators are able to take pictures and highlight any issues, and they can raise actions that are highly visible to everyone.“ December 10, 2025 NB NOOR FASHADYLA B ASSISTANT MANAGER, QUALITY ASSURANCEFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months. “We are still having difficulty configuring triggers so that the correct check automatically appears at the appropriate time.“ December 10, 2025 FB FAIZUL B SENIOR SHIFT MILLERFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “As a result, they are able to respond to the scores in real time, make necessary adjustments, and work towards improving line efficiency.“ December 15, 2025 RL Rachel L Director of Technical ServicesFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation.“ July 23, 2025 SH Sean H Asset Reliability SpecialistFood Production, 201 - 500 employeesUsed the software for: More than 2 years. “We have eliminated forests of paperwork from our process and made many of our Quality and Operator checks and processes much more efficient.“ April 22, 2026 PP Pratima P Team leaderFood Production, 201 - 500 employeesUsed the software for: Less than 6 months. “Sometimes when I want to select a downtime reason, it's not available, so I have to manually write down a comment.“ May 21, 2024 ## Showing most helpful reviews Showing 1-25 of 281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer K. Plant Manager Food & Beverages Used the software for: Less than 6 months ### "Realtime Easy to Use OEE Improvement Tool" July 10, 2024 5.0 Excellent Tool, Simple Continuous Improvement Hands-On Training, Great In-Person Support. Pros Redzone gave us the ability to unlock capacity by accelerating efficiency and shrink improvements using real time data, simple continuous improvement tools, and easy to use iPad/Apple based technology. Our plant achieved 65% OEE in the first 90 days. We were able to achieve in days what typically takes months thanks to Redzone. Cons That we didn't make the decision to implement and launch sooner. Review Source FA Francisco A. Senior Planner Paper & Forest Products Used the software for: 1-2 years ### " \[sensitive content hidden\] Made Training Fun and Accessible for Everyone!" March 5, 2025 5.0 I just had to take a moment to share how amazing Coach \[sensitive content hidden\] has been during our rollout of Redzone at the Royal Paper 17th location! Honestly, she deserves all the praise. One of the biggest challenges we faced was that many of our associates speak Burmese and Spanish, and I was worried about how that might impact the training. But \[sensitive content hidden\] handled it like a pro! She has a natural gift for teaching and created an environment where everyone felt comfortable, regardless of their language skills. She used simple and clear explanations, along with lots of visuals and hands-on activities, which made a huge difference. I saw team members who were nervous at first gradually become more confident as they learned the new system. \[sensitive content hidden\] never made anyone feel left out; she even set up extra sessions for those who needed a bit more focus and attention. Thanks to her patient and supportive approach, our team can now navigate Redzone with ease, and it’s made our workflow so much smoother. It’s incredible to see how her dedication has transformed our group’s confidence and efficiency. \[sensitive content hidden\], you are truly a rockstar! Thank you for your hard work, enthusiasm, and for believing in us all. If you ever need a recommendation, I’m here to sing your praises! Pros Real-time data, mobile access, user friendly and streamlined efficiency. Cons Dependence on Internet Connectivity and initial learning curve. Review Source PB Preston B. Assistant plant manager Consumer Goods Used the software for: 1-2 years ### "Deforest Redzone " May 23, 2025 5.0 This experience has been way above expectations. We have had \[sensitive content hidden\] on site rolling out all 3 Redzone modules, and has been by our side every step of the way. Available for any questions when he is not on site, and VERY good at working the floor level employees. Pros I love the engagement on the floor, and the passion that has developed from the operators with their performance. Cons I have truly enjoyed everything about Redzone so far. The experience of rolling out Redzone, the easy use, and the data that comes out is phenomenal. Review Source RL Rachel L. Director of Technical Services Food Production Used the software for: 1-2 years ### "Everyone get's a voice" July 23, 2025 5.0 Redzone has provided accountability, communication, and engagment across all levels of our organization and our operational efficiencies show that this has positively improved our business. Also-I love \[sensitive content hidden\]. She's the bomb.com Pros Communication for people that normally aren't heard on the floor, or their voice is too quiet-they can be seen and heard. It provides accountability for all to see. Cons You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation. Review Source vC vina C. SENIOR PRODUCTION ENGINEER Food Production Used the software for: Less than 6 months ### "Real-Time Metrics and Clarity Empower Our Production Team" December 10, 2025 5.0 The Kaizen functions make it easy to collect ideas from all team members. From these ideas, the team can develop actions, and we are able to track all our continuous improvement projects effectively. Pros I can now monitor the production run at any time without needing to call ground staff. The system offers clear metrics and makes it easy for everyone to understand OEE. Now, the team knows what changes they can make to immediately impact the line's OEE. Frontline operators are able to take pictures and highlight any issues, and they can raise actions that are highly visible to everyone. This way, we all stay informed about what is being done to resolve problems. Cons the huddles and routines can seen a disruptive when you are very busy running around but yet its a great medium to exchange information Review Source NFB NOOR FASHADYLA B. ASSISTANT MANAGER, QUALITY ASSURANCE Food & Beverages Used the software for: Less than 6 months ### "Automated Data Capture and Effortless Compliance Tracking" December 10, 2025 5.0 The management team can now instantly view productivity and compliance results, which is a significant improvement compared to the past when many administrative tasks required much more effort and produced less accurate data. Pros Data capture is now automated, allowing us to view trends instantly. Compliance has also improved, making it much easier to track documents and ensure that the necessary checks are completed at the appropriate times. We no longer have to sift through stacks of paper to review and sign off on documents, as everything is now accessible through an iPad. Cons We are still having difficulty configuring triggers so that the correct check automatically appears at the appropriate time. Additionally, during the sign-off process, we can only void checks; we are not able to delete or cancel any records. Review Source FM Frank M. Plant Controller Consumer Goods Used the software for: 1-2 years ### "Plant Controller" June 6, 2025 5.0 Tremendous experience. Glad we have had the opportunity to work with \[sensitive content hidden\] and team throughout the onboarding. Pros The workforce engagement, seeing our front line team come with solutions and ensuring compliance to our standard operating procedures. Cons Tableau interfaces haven't been as user friendly as I would have expected. Redzone analytics is also not very customizable. Review Source JK John K. Plant Manager Food Production Used the software for: 6-12 months ### "Exceeding Expectations" April 8, 2025 4.0 Very positive. I liked the concept before I started working with RZ, but the reality was far above expectations. \[sensitive content hidden\] has been an excellent and critical asset to the Team. I came into RZ implementation a couple years after the start and she boot-strapped my understanding and capabilities such that I could champion for progress and continued implementation on my own. I would not be where I am, and my plant would not be as engaged, without her encouragement and knowledge. Wish I had RedZone in my prior plants. Pros Communication, upward and downward, that leads to ownership by all. Cons Would like to be able to pull more data / trending. Quite possible the ability exists as I continue to learn the finer details as I explore the systems. Review Source LH Liz H. Senior Accountant Food Production Used the software for: 6-12 months ### "Redzone live" August 6, 2025 5.0 We implemented Redzone over this past year at Plant 2 and are now moving forward with adding the product over at our Plant 1. Pros Support for setup and managing was great. Product is paying for itself by identifying our trouble shooting areas for our heavier lines of product. Cons Initial cost is high due to tablets and tv's needed to show the live activity. Plus, the sensors needed at each point of the line. Review Source SY Sonya Y. Director of QA and R and D Food Production Used the software for: Less than 6 months ### "Compliance module at Carolina foods" June 20, 2025 5.0 Happy to digitalize all the QC checks and go paperless. Initial set up efforts were huge but Coach like \[sensitive content hidden\] makes it easy and rewarding. Pros Platform for teams to connect. Ability to to retrieve data in no time. Improved and faster communication to address non conformance. Cons Too much integration of Compliance module with production module is causing QC check times to be dictated by production crew. No redone admin app availability makes it very inconvenient to achieve what we want to achieve Review Source HH Heather H. Advanced Operator Assessor Food Production Used the software for: Less than 6 months ### "Welcome to the future" May 30, 2024 5.0 Very positive: so pleased with the level of training and attention from the Redzone team, and thrilled with how different the day to day is from an operational point of view- the ability to capture issues via video and picture and send them to the relevant support or even save them with a solution for future operators is a game changer. Love that feedback can be given straight away to recognise the team, makes everyone feel valued. Pros The ease and confidence with which people have been able to learn and interact with Redzone and the difference it makes day to day for teams Cons The slight gap (roughly 6 weeks) between initial training and Quality Compliance training I don't feel was necessary - the modules are so easy to learn I think everyone could have done it from the beginning Switched from [LineView](https://www.capterra.com/p/10003095/LineView/) Rest of the company sites were using Redzone, made sense for us to be on the same platform Review Source KK Katharine K. Continuous Improvement Engineer Food Production Used the software for: Less than 6 months ### "Redzone PCB" May 2, 2024 5.0 Very positive. Great training, very visual, does most of what we need it to do. Pros The coach \[sensitive content hidden\] was great. He was very helpful in building things, very flexible with our schedule, connected with the operators very well, and always had a great attitude, even when we kept him until midnight. Cons Some of the data sheets are not super intuitive to use. Wish the timers on compliance checks were more visual, or there was an alert to the operators when they were five/ten minutes from missing a check. Ability to read lot codes for barcode would be useful Review Source AB Andrew B. Planning Manager Food Production Used the software for: 1-2 years ### "Redzone: 5 STARS! " March 12, 2025 5.0 Very positive! Coach Daniel has been great! His relentless commitment to training and learning our business has been a difference maker. Pros Ease of use! And communication from the floor! Cons Glitches in web admin. Waiting on complete transition from "red" app to web solution. Review Source AV Amy V. VP Operations Consumer Goods Used the software for: Less than 6 months ### "Redzone gets an A+++" October 17, 2024 5.0 Our experience has been amazing. Everyone from sales to coaching has been nothing short of creating an experience for us. Not just a job to them. Pros Saco Foods prides ourselves in the programs we've implemented over the years to help employees feel engated, food safety, food quality and overall systems. My position involves Supplier Approval Programs so I have toured many facilities, and starting seeing Redzone pop up. I was intrigued. In further research I felt it was a great program to implement. We had no idea how great it would be. One of the most meaningful benfits of Redzone is the operator engagement. Putting all savings aside (and we have seen a 54% increase in OEE), our employees feel a part of the program and the company. They take ownership in themselves and in the company. People care and want you to know that, and they want to feel they're a productive part of the process. We cannot say enough good things about Redzone. Cons I have literally sat here and thought about how to answer this for 10 minutes. I come up with absolutely nothing. There have been no downsides from our experience! Review Source DT Duangkamon T. quality system coordinator Food Production Used the software for: 1-2 years ### "Redzone is Great for the Quality systems coordinator" October 8, 2024 5.0 when i communicate with the shop floor staff, i find the translation function very useful because not everyone understands english and the app can help me translate in to thai language. i like the action management interface i can see and catch up with all my daily task Pros i enjoy using redzone and i find it very easy and quick to do my daily inspection task. Redzone also makes very easy for me to connect within my department, we can share pictures and videos and messages and all work related messages. Cons Sometime i think is confusing to understand all the functions within the app. sometime when internet is not stable it affects my job. Review Source GF Golnaz F. Manager Food & Beverages Used the software for: Less than 6 months ### "Awesome experience with Redzone" February 1, 2025 5.0 Great experience, a supportive and knowledgeable coach and support team. User friendly, mobile and tablet friendly. Pros Enhanced Food Safety and Quality Compliance, improved communication and downtime reduction Cons No issue or downside so far. Great experience Review Source BR Brian R. Ops Supervisor Food Production Used the software for: Less than 6 months ### "Redzone Unlocking Our Potential" October 29, 2024 5.0 This has been a great experience. \[sensitive content hidden\] Has made this transition AMAZING. Pros Redzone is an effective manufacturing software solution that streamlines production processes and enhances efficiency. Its key features include robust production planning, and comprehensive quality control tools. The user-friendly interface makes it accessible for all staff levels, while strong reporting capabilities provide valuable insights for decision-making. Cons While Redzone offers a wide range of features and functionality, its complexity can be a bit overwhelming for new users. Review Source WC Withaya C. engineering and maintenance supervisor Food Production Used the software for: Less than 6 months ### "Maintenance supervisor experience with Redzone in Thailand" October 9, 2024 5.0 before redozne, production team used to call the engineers to attend a breakdown. we would go into any situation without knowing what happened. Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the problem without attending because of better communication. Pros Redzone is very user friendly, i can see all the locations on the operations dashboard. i like using work order, i can sent work orders to my team members and get updates and we can share pictures and comments without needing to use paper. Cons i have not used ipad before and at the start it takes me a while to get used to it. if would be great if this app is available on PC. Review Source BS Brandi S. Documentation Specialist Food Production Used the software for: 6-12 months ### "Ethos Pet Brands " July 19, 2024 5.0 It has been really great! \[sensitive content hidden\] was a great teacher/Coach Pros Ease of use and the ability to make changes in real time. Cons It would be nice if the Admin app and User app were together. Review Source AP Adam P. Packaging Manager Food Production Used the software for: 6-12 months ### "Redzone Deployment" June 7, 2024 5.0 Excellent deployment and support from the on site coaches and having \[sensitive content hidden\] as a consistent coach has been great and we have been able to create a great working relationship. Pros Ease of use and set up. Easy to implement to operations and coaching support has been fantastic. Cons Some features missing or not implemented in the way that we currently work. Redzone take on suggestions but may not act upon them. Review Source SB Sejadbhai B. Team leader Food Production Used the software for: 6-12 months ### "Redzone is the future and all production line should use it" May 24, 2024 5.0 Redzone is made it a lot easier to log our line downtime. Is automatically logging the downtime duration and all I need to allocate those time downtime into the correct reason codes. Pros We can see all our line data on a screen and it allows us to know what's happening on our line, what's causing the downtime. Cons At the moment, I don't use the system enough to dislike it. Review Source gK goshia K. operations manager Food Production Used the software for: Less than 6 months ### "Redzone is so easy to use and we dont need to worry about the skills of the operators." May 30, 2024 5.0 before Redzone, when team leaders have problems on their downtime they would have difficult to explain, after using redzone all the line information is easily accessible and managers can help to plan the shift accordingly. Redzone has helped us to see where we are throughtout our production run and we can make better decisions based on the data. Pros i like redzone because it allows us to see live data, everything single minute of downtime is accounted and we can easily assigned the downtime reason. As operations manager, we can easily see line status on my ipad. Cons i like all features on Redzone and they all serves its purpose, so i have nothing to dislike about Redzone. Review Source JK Jaskaran K. Area manager Food Production Used the software for: Less than 6 months ### "Redzone is like a Time Machine we can go back anytime to view data" May 24, 2024 5.0 Redozne helped us to understand the correct downtime reasons, the challenges that we have been facing daily, now it's being revealed and there's no hiding from it and we are able to resolve these problems The meeting structure is very helpful and actions get escalated to the correct department and problems gets addressed according. Pros I think Redzone is very easy to use and I can find live information. As an area manager, I can instantly give feedback to my team leaders and help with to resolve any problems on their lines. The line historical data is also widely available. Cons Because we have different shift patterns and the software is flexible to use in different methods, we need to standardise the correct operating procedures and needs to get everyone aligned. Review Source SM Steven M. Vice President Food Safety & Quality Food Production Used the software for: 2+ years ### "Redzone " June 18, 2021 5.0 I came from several facilities and installations that had Redzone prior to this role, so I had a leg up on other installs and learnings. This postured me well for making my "own" system here, after this group had a lackluster first install which wasn't getting traction. We've since supercharged it here, adding all modules available, dedicating a Redzone Architecture team, and pushing the boundaries of what Redzone can do for us. As always, the single biggest hurdle is still change management, specifically culture change, but we're proof of what you can do when you put your head and hearts into it. Pros There is no one thing I like most about Redzone, it's a suite of items. From real-time messaging of compliance and quality issues, to integrating pictures and video into messaging, to involving front-line operators in both maintenance and quality, it has exceeded our needs for quality systems management at the highest standards I can place. Cons Customizability - I want what I want, but your developers probably hear that from everyone, so I try to be patient and see what launches next. Reporting - Tableau is great, and I get that BI tools are probably the best choice, but I needed to dedicate a staffer to that. Prefer exporting data were easier. Reason for choosing QAD Redzone A part of the reason why I'm in this role with WSI and NF is because they had a Redzone system that wasn't launching well, and I was fully committed to its success. Review Source Response from QAD June 25, 2021 Thank you for the glowing review! We're glad that you like Tableau in spite of it requiring a separate resource, but don't forget that you have helpful resources via your coach as well as the Knowledge Base. EJ Eric J. VP & General Manager Food Production Used the software for: 6-12 months ### "Great product but very expensive" June 16, 2023 5.0 Our Coach \[sensitive content hidden\] is extremely knowledgeable about the products, she understands manufacturing environments very well, and she is very responsive when we reach out for help. \[sensitive content hidden\] did a great job overall of helping us get the most out of the platform and making it fit OUR specific needs, AND she is fun and engaging when leading/training the teams. Pros The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. The timing functions ensure on-time execution of quality checks and new checks are relatively easy to build. There is a great variety of structures/formats for the checks so really any task can be documented thoroughly and efficiently. The downtime communication and tracking, problem tracking, and communication tools (huddles, etc) are pretty effective. Cons Our environment is not a complex, highly automated, highly integrated system. It is fairly simple and therefore the OEE tracking was not very impactful and probably not worth the high cost. Review Source Similar Products Featured ## Related categories [Quality Management](https://www.capterra.com/quality-management-software/)[OEE](https://www.capterra.com/oee-software/)[Compliance](https://www.capterra.com/compliance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.