# Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Redzone the right OEE solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews --- Redzone 4.9 (281) [View alternatives](https://www.capterra.com/p/176109/Redzone-Productivity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 4th, 2026 # Reviews of Redzone Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews Hands-on manufacturing coaching support 100% positive reviews out of 75 Most reviewers describe coaching as highly valuable, providing tailored guidance, practical training, and fostering team engagement. Melissa B Packaging Manager, 51 - 200 employees. "The coaches work one on one and in group settings to help everyone gain a comfort level using the applications." Technical glitches and sensor problems 48% negative reviews out of 58 Some users report bugs, sensor inaccuracies, and update-related glitches occasionally disrupt workflows and require engineering support. Noe B Operations Manager, 201 - 500 employees. "One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed. " Enhanced factory communication platform 100% positive reviews out of 25 Most reviewers indicate communication tools streamline collaboration, allowing easy sharing of updates, media, and cross-shift messages. Withaya C engineering and maintenance supervisor, 51 - 200 employees. "Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the problem without attending because of better communication." Real-time production transparency 100% positive reviews out of 20 Most users report visibility enables immediate access to performance data, helping quickly identify issues and drive improvements. Chris D Production manager, 51 - 200 employees. "That level of transparency makes it much easier to stay on top of performance and quickly spot issues. " ## Showing most helpful reviews Showing 1-25 of 281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer K. Plant Manager Food & Beverages Used the software for: Less than 6 months ### "Realtime Easy to Use OEE Improvement Tool" July 10, 2024 5.0 Excellent Tool, Simple Continuous Improvement Hands-On Training, Great In-Person Support. Pros Redzone gave us the ability to unlock capacity by accelerating efficiency and shrink improvements using real time data, simple continuous improvement tools, and easy to use iPad/Apple based technology. Our plant achieved 65% OEE in the first 90 days. We were able to achieve in days what typically takes months thanks to Redzone. Cons That we didn't make the decision to implement and launch sooner. Review Source FA Francisco A. Senior Planner Paper & Forest Products Used the software for: 1-2 years ### " \[sensitive content hidden\] Made Training Fun and Accessible for Everyone!" March 5, 2025 5.0 I just had to take a moment to share how amazing Coach \[sensitive content hidden\] has been during our rollout of Redzone at the Royal Paper 17th location! Honestly, she deserves all the praise. One of the biggest challenges we faced was that many of our associates speak Burmese and Spanish, and I was worried about how that might impact the training. But \[sensitive content hidden\] handled it like a pro! She has a natural gift for teaching and created an environment where everyone felt comfortable, regardless of their language skills. She used simple and clear explanations, along with lots of visuals and hands-on activities, which made a huge difference. I saw team members who were nervous at first gradually become more confident as they learned the new system. \[sensitive content hidden\] never made anyone feel left out; she even set up extra sessions for those who needed a bit more focus and attention. Thanks to her patient and supportive approach, our team can now navigate Redzone with ease, and it’s made our workflow so much smoother. It’s incredible to see how her dedication has transformed our group’s confidence and efficiency. \[sensitive content hidden\], you are truly a rockstar! Thank you for your hard work, enthusiasm, and for believing in us all. If you ever need a recommendation, I’m here to sing your praises! Pros Real-time data, mobile access, user friendly and streamlined efficiency. Cons Dependence on Internet Connectivity and initial learning curve. Review Source PB Preston B. Assistant plant manager Consumer Goods Used the software for: 1-2 years ### "Deforest Redzone " May 23, 2025 5.0 This experience has been way above expectations. We have had \[sensitive content hidden\] on site rolling out all 3 Redzone modules, and has been by our side every step of the way. Available for any questions when he is not on site, and VERY good at working the floor level employees. Pros I love the engagement on the floor, and the passion that has developed from the operators with their performance. Cons I have truly enjoyed everything about Redzone so far. The experience of rolling out Redzone, the easy use, and the data that comes out is phenomenal. Review Source TA Tanner A. Process Improvement Leader Food & Beverages Used the software for: 1-2 years ### "OH Snap Redzone Leader Review" June 10, 2025 5.0 Overall experience has been great. Support is always there from our initial coach, \[sensitive content hidden\] and our sustainment coach, \[sensitive content hidden\]. \[sensitive content hidden\] did a good job providing the base framework to get us started as \[sensitive content hidden\] would come in and provide the extra push for the obsession and provide insight on our way of doing things the Redzone way. Launching items were always limited on time and resources sometimes but having the extra push did help us. Pros The ability to provide insight to from the frontline and to also provide communication back to the front line from anyone in an organization Cons The transparency of what the software and tools require from personnel resource and what they need to do to truly make Redzone work effectively. We found out more as we learned about module implementation and had to adapt vs attempting to be prepared. Review Source RL Rachel L. Director of Technical Services Food Production Used the software for: 1-2 years ### "Everyone get's a voice" July 23, 2025 5.0 Redzone has provided accountability, communication, and engagment across all levels of our organization and our operational efficiencies show that this has positively improved our business. Also-I love \[sensitive content hidden\]. She's the bomb.com Pros Communication for people that normally aren't heard on the floor, or their voice is too quiet-they can be seen and heard. It provides accountability for all to see. Cons You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation. Review Source NFB NOOR FASHADYLA B. ASSISTANT MANAGER, QUALITY ASSURANCE Food & Beverages Used the software for: Less than 6 months ### "Automated Data Capture and Effortless Compliance Tracking" December 10, 2025 5.0 The management team can now instantly view productivity and compliance results, which is a significant improvement compared to the past when many administrative tasks required much more effort and produced less accurate data. Pros Data capture is now automated, allowing us to view trends instantly. Compliance has also improved, making it much easier to track documents and ensure that the necessary checks are completed at the appropriate times. We no longer have to sift through stacks of paper to review and sign off on documents, as everything is now accessible through an iPad. Cons We are still having difficulty configuring triggers so that the correct check automatically appears at the appropriate time. Additionally, during the sign-off process, we can only void checks; we are not able to delete or cancel any records. Review Source FM Frank M. Plant Controller Consumer Goods Used the software for: 1-2 years ### "Plant Controller" June 6, 2025 5.0 Tremendous experience. Glad we have had the opportunity to work with \[sensitive content hidden\] and team throughout the onboarding. Pros The workforce engagement, seeing our front line team come with solutions and ensuring compliance to our standard operating procedures. Cons Tableau interfaces haven't been as user friendly as I would have expected. Redzone analytics is also not very customizable. Review Source JK John K. Plant Manager Food Production Used the software for: 6-12 months ### "Exceeding Expectations" April 8, 2025 4.0 Very positive. I liked the concept before I started working with RZ, but the reality was far above expectations. \[sensitive content hidden\] has been an excellent and critical asset to the Team. I came into RZ implementation a couple years after the start and she boot-strapped my understanding and capabilities such that I could champion for progress and continued implementation on my own. I would not be where I am, and my plant would not be as engaged, without her encouragement and knowledge. Wish I had RedZone in my prior plants. Pros Communication, upward and downward, that leads to ownership by all. Cons Would like to be able to pull more data / trending. Quite possible the ability exists as I continue to learn the finer details as I explore the systems. Review Source LH Liz H. Senior Accountant Food Production Used the software for: 6-12 months ### "Redzone live" August 6, 2025 5.0 We implemented Redzone over this past year at Plant 2 and are now moving forward with adding the product over at our Plant 1. Pros Support for setup and managing was great. Product is paying for itself by identifying our trouble shooting areas for our heavier lines of product. Cons Initial cost is high due to tablets and tv's needed to show the live activity. Plus, the sensors needed at each point of the line. Review Source CE Chris E. VP of Operations Food Production Used the software for: 6-12 months ### "An Exceptional Production Management Tool" June 6, 2025 5.0 Pros The ability to track performance and issues in real time, the platform for employees to engage across departments, and the ability to have a log of recent challenges and adjustments on machines or processes. Cons There is a distinct learning curve to navigation and where to put the information. While in the end, we were very happy with building it to suit our needs, the upfront demands for setup and rollout exceeded expectations. Review Source WP Walker P. CI Manager Food & Beverages Used the software for: 1-2 years ### "CI Manager working with Redzone" November 14, 2024 5.0 I feel Redzone was very helpful when I needed assistance. I believe their training program is well thought out and easy to consume. Pros I liked the way Redzone leans toward the process owner for ideas and makes them an equal part of the change process. Cons I did not like the fact we cannot get counts when the internet is not working. Alternatives considered [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Reason for choosing Redzone Process owner prospective is integrated into the software. Review Source AB Andrew B. Planning Manager Food Production Used the software for: 1-2 years ### "Redzone: 5 STARS! " March 12, 2025 5.0 Very positive! Coach Daniel has been great! His relentless commitment to training and learning our business has been a difference maker. Pros Ease of use! And communication from the floor! Cons Glitches in web admin. Waiting on complete transition from "red" app to web solution. Review Source CC Charles C. Quality Assurance Manager Food Production Used the software for: Less than 6 months ### "Red Zone - A Game Changer" December 5, 2024 4.0 My overall experience has been great! I am excited to see where it takes us as we become more familiar with the system. Pros It has been a game changer to be able to see and communicate about issues live with the team. Especially from a quality perspective, being able to catch missed or failed checks right when it happens allows us to react faster, and ensure it's being communicated to the correct people immediately. Removing paperwork from the floor is also a huge win! Cons At first glance, Redzone was intimidating in its complexity. However, through training and practice it has shown to be a very useful tool. Review Source ND Nicola D. Operations Leader Warehousing Used the software for: Less than 6 months ### "Great asset to the company " January 22, 2025 5.0 \[sensitive content hidden\] was a great trainer and a pleasure to have on site. would definitely recommend Pros The ability to be able to communicate more efficiently with QA and Engineering team . Being able to display all data so that all colleagues can understand performance. Cons The site does not have the best internet connection, so sometime we lose signal Review Source MS Mintra S. engineering administrator Food Production Used the software for: 6-12 months ### "Paperless journey for the Engineering administrator" October 9, 2024 5.0 Before Redzone, I used to spend a lot of time manually inputting data from sheets of paper into our Excel files. This was a very administrative and time-consuming task. Now, all the necessary checks are being filled and submitted via Redzone. I have full visibility of the paperwork, including when it was completed and the pass/fail status of the checks. I can better use my time on other tasks. Redzone has also helped me save time on managing work orders much more efficiently. Pros We are now paperless because of Redzone. I find the admin app very easy to use, and I can manage all my settings. Changes can be applied quickly, and I can also see the log of changes that I have made. Cons Redzone is not available on PC and i can only use ipad to access the main app. Review Source JK Jeerasak K. engineering and maintenance manager Food Production Used the software for: Less than 6 months ### "Engineering and maintenance manager user review" October 9, 2024 5.0 We are now 80% paperless within the engineering department, i used review 30 paper documents per day and now i can just use my ipad. Redzone allows me to see all live information of all the production lines and i can give support to where it's needed. Pros Redzone has many functions, such as productivity and reliability and compliance and learning. the systems helps us to use the ipad to completed checklist and documentations and makes data retrieval very easy. i find the app interface very user friendly. Cons Because it has so many different features, i feel it can get confusing to get used to at the start. i also discovered that some of the translation is missing for the Thai language. i would like to see more inventory management features and as well as project management. Review Source WC Withaya C. engineering and maintenance supervisor Food Production Used the software for: Less than 6 months ### "Maintenance supervisor experience with Redzone in Thailand" October 9, 2024 5.0 before redozne, production team used to call the engineers to attend a breakdown. we would go into any situation without knowing what happened. Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the problem without attending because of better communication. Pros Redzone is very user friendly, i can see all the locations on the operations dashboard. i like using work order, i can sent work orders to my team members and get updates and we can share pictures and comments without needing to use paper. Cons i have not used ipad before and at the start it takes me a while to get used to it. if would be great if this app is available on PC. Review Source JR Jose R. Production Supervisor Farming Used the software for: Less than 6 months ### "Redzone makes it easy to show performance " July 25, 2024 5.0 The module launch coach was very hands on and worked well with all three shifts. Made himself readily available. Pros Live results, great communicating tool for everyone in the plant. Cons There is not anything that I can dislike at this time. Review Source ZB Zachary B. Saniation Supervisor Food Production Used the software for: 6-12 months ### "Enhancing Accountability and Communication in Sanitation Operations with Redzone" March 5, 2024 5.0 Pros Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best. I would also like to personally thank \[sensitive content hidden\] , our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. \[sensitive content hidden\] competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, \[sensitive content hidden\] patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. \[sensitive content hidden\] insights have boosted continuous improvement. We owe a great deal of our achievements to \[sensitive content hidden\] professionalism and support. Thank you, \[sensitive content hidden\] , for being an asset and driving force behind our journey towards operational excellence. Cons \-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform. Review Source CF Chris F. Director of Manufacturing Food Production Used the software for: 2+ years ### "Redzone" May 18, 2021 5.0 We are ultimately trying to improve both our communication on the shop floor in order to solve problems more effectively, as well as improve the OEE of our operation. Redzone has definitely helped us to do that. We still have areas to improve, but we have realized a 10-15% throughout the process of re-engaging Redzone. Our QA records are more thoroughly documented and our staff has taken more ownership. We have had a great experience with Redzone and I would recommend them to help other operations. Pros Our company had implemented Redzone about 5 years ago. Through a series of personnel changes, and company acquisitions, we used it, but not to the full potential. As we were acquired in 2020, our parent company was in the process of a Redzone roll-out to their facilities. We implemented a re-launch of the product starting in September 2020. We had a great coach \[SENSITIVE CONTENT HIDDEN\] who helped train some of our staff in both Redzone and Lean Mfg. methods. While we did not see as much of an increase in OEE as we had hoped through the re-launch, it provided us a good base. In 2021 - Q1, we launched the Compliance module to track our Quality. After the completion, we have seen a nice boost in OEE, as well as a reduction in some of our quality holds. The Compliance module ensures that our staff are keeping up with the required checks, and we have them take pictures of various items so that we have documentation. When we have had customer audits, it is very easy to pull up the data and many of our auditors have been impressed with the system. We have also branched out into safety audits using Redzone, and have the ability to take pictures, documents, etc. and broadcast them to TV’s that are spread out across the factory and use the system as a great communication tool. Cons Redzone is only available through iPads. There are times where it would be nice to have it more of a PC based software, but it isn’t the end of the world. We have our manager, supervisors, QA, and maintenance techs equipped with iPads so that they can always monitor. You can also get a license for Tableau in order to slice and dice the data into further detail. It is nice to setup reports and have dashboards. It does take some practice to learn the software, but the support group is very helpful. Review Source Response from QAD May 25, 2021 Thank you for the thoughtful review. Glad to see that you are having more success since the relaunch of your continuous improvement journey! EJ Eric J. VP & General Manager Food Production Used the software for: 6-12 months ### "Great product but very expensive" June 16, 2023 5.0 Our Coach \[sensitive content hidden\] is extremely knowledgeable about the products, she understands manufacturing environments very well, and she is very responsive when we reach out for help. \[sensitive content hidden\] did a great job overall of helping us get the most out of the platform and making it fit OUR specific needs, AND she is fun and engaging when leading/training the teams. Pros The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. The timing functions ensure on-time execution of quality checks and new checks are relatively easy to build. There is a great variety of structures/formats for the checks so really any task can be documented thoroughly and efficiently. The downtime communication and tracking, problem tracking, and communication tools (huddles, etc) are pretty effective. Cons Our environment is not a complex, highly automated, highly integrated system. It is fairly simple and therefore the OEE tracking was not very impactful and probably not worth the high cost. Review Source VR Verified Reviewer PMO Manager Food Production Used the software for: 1-2 years ### "Great experience! From scoping to integration and support." January 31, 2022 5.0 Pros The product user interface may look overwhelming at first, but it's actually very simple to use. The integration of production data with communications, RCPS, Kaizens, huddles, are the core strengths of this product. Cons user management could use a better process for batch edits. It could be done with the support team, but it'd be great if it can be done by the users. Also, the integration of data across multiple sites is something that could be improved on, for enterprises with a cross-regional scale with multiple sites, it can be challenging to manage, but overall this is a great product. Review Source KS Katarzyna S. System Administrator Food Production Used the software for: 2+ years ### "Great journey with Red Zone" March 31, 2023 5.0 Thanks to Red zone my company will be paperless and compliance become very easy to do and time saving. Wayne Niblett- our Red Zone coach was great and he gave us lot of support. I also learned a lot from him and I think as a coach he is amazing. With all the tools we have now, we can improve what we do in the factory and develop Red Zone for our needs. It's just a beginning. Pros Red Zone features are easy to use. The building process was very interesting journey and effects very rewarding. Cons Copy option wasn't available for all the features also poor visibility of what's been build so far (for triggers). Reason for choosing Redzone My company used Red Zone productivity module already and compliance was another step to take. Review Source CH Christian H. Food Safety Coordinator Food Production Used the software for: 2+ years ### "A change in ethos and drive to the next level" January 26, 2022 5.0 Very positive experience implementing a system that has become part of daily life. Worth the effort. Pros We have implemented both an OEE and compliance module. This has allowed us to utilise the generated data to form improvement plans and improve productivity, reducing downtime and increasing efficiency. The compliance side has allowed us to create a paperless production record system and automation of check generation. Making the completion of quality/production checks easier. The ability to add verification, images, and automated data reduces the workload and increases the value of the records. Overall the process of setup and implementation has been a positive experience with great support from the RedZone coaches and the wider support team. RedZone also facilitates communication between all levels within the business and tracking actions, which can be seen from operators to management. Definitely would recommend the system to any company wishing to drive OEE and Compliance to the next level. Cons Nothing specifically to dislike about the software system, it is a fantastic tool. Improvement suggestions are relayed and appreciated; however, it does rely on other sites identifying the same in some cases to be implemented. The workload of setting up the system is labourious (but very well supported) but worth it when you get to the end result. Review Source PJ Q. Vice President Food Production Used the software for: 2+ years ### "Great Software for a cultural transformation" February 2, 2021 5.0 We set out to gain visibility on that which we thought we saw each day. Before, we reviewed weekly production reports, mainly based on yield and units/labor hour. Issues would take a week or more to be surfaced, and solutions to fix them longer still. Today, we analyze each line in real time at the operator level, and if any metrics are our out of flux, our team can mobilize to fix the issue immediately and change the outcome for the day. This has empowered our teams significantly and unlocked tons of new capacity and lower costs. Pros • impactful and yet light-weight platform that gave us instant visibility of our 11 lines in 3 facilities. • multilanguage support in-app, native • mobile first - made deployment easy • up and running in 2 weeks • enabled a focus on outcomes, rather than activities • improved communication on the floor • uniquely integrated for quality & maintenance as well as OEE Cons Not necessarily a knock on the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve on some of the technical aspects of on-the-floor data collection. Make sure you have a strong IT infrastructure! I would like to see a special access "admin dashboard" that is in a browser and integrations with digital signage features on the cloud Review Source Response from QAD February 23, 2021 Thanks for the thoughtful 'full house' review, PJ. Your focus on the 'outcomes versus activities' is really insightful. 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